Upgrading to EnterpriseOne 9.2 Orange County Sanitation District

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1 Upgrading to EnterpriseOne 9.2 Orange County Sanitation District Session ID#: Prepared by: Eric Hsieh Principal IT Analyst Orange County Sanitation District #JDEINFOCUS

OCSD Service Area 471 square miles 200 million gallons per day 2.

treatment plants Pacific Ocean Reclamation Plant No.

2 OCSD Service Area 471 square miles 200 million gallons per day 2.5 million population 20 cities, 4 special districts 15 pumping stations 2 treatment plants Pacific Ocean Reclamation Plant No. 1 Stanton Los Alamitos Garden Grove Seal Westminster Beach Santa Ana Treatment Plant No. 2 Fullerton Buena Placentia Park La Palma Anaheim Cypress Huntington Beach La Habra Fountain Valley Costa Mesa Newport Beach Ocean Pipeline Brea Orange Villa Park Tustin Yorba Linda Irvine Anaheim Orange County

3 Chronology and Modules 1997 World 2004 OneWorld Xe April 1, 2013 EnterpriseOne 9.1 April 11, 2016 EnterpriseOne 9.2 Accounts Payable Accounts Receivable Fixed Assets General Accounting Human Resources Inventory Interface Job Cost Payroll Procurement

4 JD Edwards Platform and Tools AS400 WebSphere Optio Business Objects Visual Basic Present Windows / SQL Server WebSphere BI Publisher ReportsNow / SSRS Visual Studio with C#

Programming and Database Lead Change Advisory Board Member

5 Roles JDE Technical and Functional Lead SharePoint Architect SQL Server Database Administrator/Developer Business Analyst Programming and Database Lead Change Advisory Board Member Certified Project Manager Professional Certified Professional Ski Instructor

6 Projects Implemented and Ongoing JDE Auto Attach Program Data Check s Online Paystubs Self-service Password Resets Auto-generated Approval Routes FileNet Migration to SharePoint JDE EnterpriseOne 9.2 Upgrade Paperless Project SharePoint 2016 upgrade

7 JDE EnterpriseOne 9.2 Upgrade Generally available October 2015 System built November 2015 Testing started December 2015 Initial target cut-over day: Friday, April 1, 2016 Postponed due to database issue which was resolved 15 minutes after cancelling the initial cut-over compatibility mode caused performance issue Actual go-live Monday, April 11, 2016

8 Upgrade Motivation Running 9.1 with tools release Internet Explorer 11 with compatibility mode Intranet only but should have left the HTTPS server URL be the server name only instead of the fully qualified domain name Using the fully qualified domain name forced us to use Display intranet sites in Compatibility View instead of having the granularity of adding the individual server name Maximo Asset Management software needs Compatibility View turned off

0, 9.1 Platform change from AS400 to Windows/SQL Server 9.1 to 9.

9 Upgrade Motivation Our last upgrade was from Xe to 9.1 in 2013 Seven version upgrade 8.0, 8.9, 8.10, 8.11, 8.12, 9.0, 9.1 Platform change from AS400 to Windows/SQL Server 9.1 to 9.2 No platform change Only one version upgrade Simplified upgrade process for 9.2

10 Upgrade Motivation Best time for a cut over is April After payroll year end December Before fiscal year end June Fall back date would be April 2017 Completed FileNet migration to SharePoint SharePoint 2016 not release yet Paperless project could have JDE add-on which would complicate the upgrade / implementation

11 Upgrade Process CNC consultant built the 9.2 sandbox Took a vacation (scheduled long before) Tested, fixed, tested, fixed, tested, fixed, tested Maintained a detailed list of interfaces Maintained a detailed list of issues Maintained a detailed cut over task list and practice it Cut over and took a break and let others test Go-live: Count on having bugs you didn t test for Fix, test, fix, test, fix, test, fix, test, fix, test

12 Issues by Module Tools Procurement Payroll Accounts Receivable Address Book Tools 21 Payroll 2 Procurement 5 Address Book 1 Accounts Receivable 1

13 Issues by Source JDE issue Different Our issue Weird JDE issue 15 Different 7 Weird 4 Our issue 4

14 JDE Issue Disposition Workaround JDE fixed Bad design JDE working on fix Workaround 6 JDE fixed 5 JDE working on fix 2 Bad design 2

15 Remember my sign in information bug We set our logon type to DIRECT. However, when you explicitly sign out, you are still automatically signed in no matter what. The troubleshooting steps with support involved reviewing the Internet Explorer settings Duplicated the issue with Chrome and Firefox BUG (2 Severe Loss of Service) Workaround - clear JDE cookie in IE cache

16 Tab sequence going to the grid As part of the Oracle Accessibility Guidelines project, the tab sequence required the user to tab through the grid options (personalize / select format / import / export / maximize) before getting to the grid Productivity was overruled by accessibility Working as designed per BUGs and Entered an SR to complain about the design May 10 BUG enhancement added May 5

17 E1 Page Display at login is not consistent in 9.2 During login, a parallel process which renders the pages sometimes grabs list of pages too early BUG issue to be fixed in

18 Copying grid formats and setting default grid format Grid formats are handled differently in 9.2 Difficult to copy grid formats Difficult to set a grid format as default We had over 200 grid formats to set up Used SQL to achieve our needs

19 Lag in setting focus on first default form field When you open a form, there s a pause before you can type If a user quickly selects a field other than the default field, the default field will eventually get focus and the user will end up typing into the wrong field BUG (2 Severe Loss of Service) Should be fixed soon

20 Batch conversion from RTF to HTML adds spacing We tried switching from RTF to HTML but the conversion program adds spacing that was not in the original text We ll be holding off on making the switch Bug (2 Very desirable feature)

21 Purchasing issues Order amount and amount committed are incorrect (ESU JN10360) Reserved by <username> error when trying to form exit to print using R BUG Data privacy for city does not work with Auto Suggest E1 pages not showing when only one page assigned BI Publisher fields remapped between versions

22 Payroll / Finance issues Payroll journals different on successive runs (ESU JN10358) Delinquency notices address format (Add missing set up in P0070) BI Publisher fields remapped between versions

23 Weird issues Open Applications arrow did not toggle for a certain user Rebuilt user and the problem went away Tax ID addition / modification on Supplier Address Book not allowed Processing option set to disable field "While attempting to replicate this object, OMW failed to find any source specs for the F98750" message when deploying JN10354 uncheck Backup option

24 Upgrade Tips Test, Test, Test Change the banner of the system so users know which system they are in Be in the driver s seat for the testing and have the SME be the co-pilot Have the fastest SME process using the new system Be detailed in your review of reports and output Test daily, weekly, monthly, quarterly, annual* processes Large scale testing

25 Upgrade Tips Do not name any servers with the word test in it Have enough computing capacity SQL Server Make sure that all the databases are on the current compatibility mode Have benchmarks to compare performance Test the interfaces Use Internet Explorer, Chrome, and Firefox for confirming JAS issues

26 Upgrade Tips BI Publisher review all field IDs which will change Dual maintenance Data selection Processing options User defined codes Grid formats SQL Server use a database alias Interfaces are in integral part of the upgrade HTTPS even for internal sites

27 Upgrade Tips Create the mindset: It s better to find the bug before going live than after. There s one of me and nine modules, if we let a bug in each module slip by, they ll all hit us at once at go-live. When doing the work internally. Sign-offs don t matter because we warranty our own work. We re on the hook no matter what so it s better to find the bugs in test rather than production.

28 Please complete the session evaluation We appreciate your feedback and insight Session ID#

Geography 281 Map Making with GIS Project Six: Labeling Map Features

Geography 281 Map Making with GIS Project Six: Labeling Map Features In this activity, you will explore techniques for adding text to maps. As discussed in lecture, there are two aspects to using text