Credential Procedures

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1 Credential Procedures Overview Every participant that receives a credential while in the WIOA program, or up to one year after Exit, paid by WIOA must have the credential information enter in Career Connect. These procedures explain the process for correctly adding the credential or credentials. Navigation An approved credential should be entered in the credentials bar of the WIOA application. A credential, or credentials can be added in the WIOA Program screen under Staff Profile>Case Management Profile>Programs>Credentials Requirements The service that led to the credential should be closed before adding the credential. For example, if it the credential was earned through an Occupational Classroom Training (ITA) service, the service must be closed in Career Connect before entering a credential. There should also be a case note indicating that the participant has completed training and the approved credential has been attained. In addition, a credential can be added up to a year after the participation date even if the participant is already exited. Procedures 1. Under Manage Individuals click on Assist an Individual and search for your customer. Click on the Programs Tab link located on the right hand side. 2. When you are on the Program Tab scroll down to the WIOA application and click on the plus sign to expand the application tabs. Once the application has been expanded scroll down toward the middle of the page and click on the plus sign of the credentials bar. Credential Page 1 of 6 Updated 2/26/2018

2 3. When you are on the Credentials bar click on Create Credential. Under the General Information Tab select the Office Location. 4. Scroll down to the Credential Information Section. Complete all 3 fields as follows: Select the Credential Received Under Other Credential specify what entity issued the credential and the name of the credential. Please see Appendix A List of Credentials by Occupation Select the appropriate verification documentation used to verify the credential Enter the Date the Credential was attained under DateCredential Received Credential Page 2 of 6 Updated 2/26/2018

3 5. Click on Search Activities to indicate which WIOA service led to the credential. 6. Once the credential information has been entered click Save to save the credential on Career Conncect. 7. Once you click Save, the system will take you back to the Credentials bar and you will see your credential has been added to the participant s application. Result The credential has been recorded properly and the credential will count towards the Skills Gain Attaintment performance measure. Credential Page 3 of 6 Updated 2/26/2018

4 APPENDIX A List of Credentials by Occupation* Occupation Executive Secretaries and Executive Administrative Assistants Administrative Service Managers Paralegal and Legal Secretaries Billing and Posting Clerks Payroll and Timekeeping Clerks Brokerage Clerks Accountants and auditors Human Resource Specialists Truck Driver Bus Driver, School or Transit Bus and Truck Mechanics and Diesel Engine Specialists Tire Repair and Changers Automotive Service Technicians and Mechanics Automotive Body and Related Repairers Aircraft Mechanics and Service Technicians Security Guard Industrial Truck and Tractor Operators Production, Planning and Expediting Clerks Shipping, Receiving and Traffic Clerks Dispatchers, Except Police, Fire, and Ambulance Cargo and Freight Agents Forklift Drivers Licensed Practical Nurse Registered Nurse Certified Nursing Assistant Medical Assistant Dental Hygienist Dental Assistant Pharmacy Technician Physical Therapist Approved Credential Adobe, Microsoft or Industry Recognized Credential IL Commerce Commission Certificate SHRM-SCP, SHRM-SCP or Industry Recognized Credential Secretary of State CDL Class A License Secretary of State School Bus Permit The National Institute for Automotive Service Excellence Certification The National Institute for Automotive Service Excellence Certification Regulation PERC License Occupational Safety & Health Administration (OSHA) Certification Credential Page 4 of 6 Updated 2/26/2018

5 Occupation Surgical Technologist Emergency Medical Technician Paramedics Medical Records and Health Information Technician (Billing and Coding) Respiratory Therapist Radiologic Technologist Diagnostic Medical Sonographers Medical and Clinical Laboratory Technologists Medical and Clinical Laboratory Technicians Surgical Technologists Medical Equipment Preparers Phlebotomists Cardiovascular Technicians Patient Representatives Patient Care Technicians (Phlebotomy, EKG and Certified Nursing Assistant) Occupational Therapy Assistants Food Service Managers First-Line Supervisors of Food Preparation and Serving Workers Lodging Managers First-Line Supervisors of Retail Sales Workers Customer Service Representatives Sales Representatives, Wholesale and Manufacturing Computer User Support Specialists Computer Network Support Specialists Computer Systems Analysts Database administrators Software Developers, Applications Software Developers, Systems Software Web Developers Network and Computer Systems Administrators Computer Network Architects Information Security Analysts Carpenters Operating Engineers; Construction Equipment Operators Electricians Plumbers, Pipefitters, and Steamfitters Approved Credential IL Emergency Management Department Certification See individual certifications National Restaurant Association Certificate National Restaurant Association Certificate IL Hotel and Lodging Association Certificate National Retail Federation Certificate CompTia and Microsoft Certifications CompTia and Microsoft Certifications Oracle and Microsoft Certifications Oracle and Microsoft Certifications CompTia and Microsoft Certifications Adobe and CompTia Adobe and Oracle CompTia, Cisco and Microsoft CompTia, Cisco, Vmware CompTia City License Credential Page 5 of 6 Updated 2/26/2018

6 Occupation Structural Iron and Steel Workers Welders, Cutters, Solderers, and Brazers Computer Numerically Controlled Machine Tool Programmers, Metal and Plastic Computer-Controlled Machine Tool Operators Inspectors, Testers, Sorters, Samplers, and Weighers Machinists Grinding, Lapping, Polishing, and Buffing Machine Operators Mixing and Blending Machine Setters, Operators, and Tenders Stationary Engineers and Boiler Operators Food Batchmakers Cutting, Punching, and Press Machine Operators Team Assemblers Maintenance Workers, Machinery Industrial Machinery Mechanics Electrical Power-Line Installers and Repairers HVAC & Refrigeration Mechanics and Installers Approved Credential National Institute for Metalworking Skills (NIMS) Certification National Institute for Metalworking Skills (NIMS) Certification *Please note this list is not all inclusive. Other credentials may be allowable which are not listed here. Credential Page 6 of 6 Updated 2/26/2018

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