Digital Transformation for Service Providers

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Jasmin Skinner
5 years ago
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1 Digital Transformation for Service Providers Frank Miller, CTO EMEA, Ciena 2018 TM Forum 1

2 What is Digital Transformation? Definition: The use of technology to radically improve an enterprise s performance or customer experience Pervasive Across all Industries: Improve engagement with customers Efficiency to fund unknown future Robotic process automation for help and self services IT process automation Operational speed increase (higher revenues) OPEX reduction (lower costs) Development process Modernize toolchain Devops/Agile Cloud type development 2018 TM Forum 2

3 Two Focuses for Service Providers with Digital Transformation AUTOMATION is a Key Initial Goal in Both Approaches Focused on extreme efficiency and lower OPEX Communication SP Focus on Connectivity Leverages automation for: Cost reduction and lowering OPEX, as a way to compete Ease of doing business to reduce the customer/service order friction In the NOC to drive operational efficiency and maintain SLA/QoE Workflow Focused Focus on Revenue Generation and Innovation Digital SP Focus on Experience Focused on move to mix Mobile, IP-centric, cloud-based first product strategy Customer Intimacy Cloud Focused (API Centric) 2018 TM Forum 3

4 Evolution Timeline and Status ETSI NFV White Paper PoCs and field trials Early deployments Operational complexity slowing broad adoption Meanwhile, multiple cloud centric success for opensource approaches (AWS to Openstack) 2018 TM Forum 4

5 Different World Views Cloudy (Software and API Centric) Network View (SDN) Stacky (OSS/BSS, Top-Down) IT/OSS View Network View (NFV) 2018 TM Forum 5

Building a Bridge Between Both Worlds Hybrid networks and operations are the normal state for the foreseeable future New Intelligent Automation solutions

6 Building a Bridge Between Both Worlds Hybrid networks and operations are the normal state for the foreseeable future New Intelligent Automation solutions are required Addressing both Network & IT challenges Bridging world views and accelerating digital transformation Gaining cloud value now 2018 TM Forum 6

7 A Pragmatic View to Success Key components to execute on the vision of Intelligent Automation Orchestration Engine Federated Inventory, Topology & Visualization Policy Management, Assurance & Analytics Carrier-Grade Open Programmable 2018 TM Forum 7

8 Integrate Past, Present and Future By Domain API Marketplace of Services Multi Domain Control/ Orchestration Closed -Loop Policy Subsystem Federated Inventory Mgmt. Business Process Engine Topology Mgmt. System AI-Powered Apps Analytics Engine Assurance System Data Lake Network Domains SDN Control Packet Open APIs NMS Optical NFV Cloud Telemetry & Control 2018 TM Forum 8

BP ROA Use Case: Multi-Layer Optimization Customer Business Challenge: Over-allocation of capacity at L3 and L0 to ensure service delivery Redundancy also duplicated at each

9 BP ROA Use Case: Multi-Layer Optimization Customer Business Challenge: Over-allocation of capacity at L3 and L0 to ensure service delivery Redundancy also duplicated at each layer for high availability Cost inefficient and resource intensive The Network Environment: Multi-vendor Layer 3 network Multi-vendor Layer 0 network IP/MPLS Transport 2018 TM Forum 9

10 BP ROA Use Case: Multi-Layer Optimization 1 2 BP ROA discovers multi-vendor IP topology including nodes and ports BP MDSO discovers multi-vendor optical topology including IP port adjacency Web UI 6 OSS / BSS Open REST APIs (Multi-layer Topology/PCE, Modeling, Provisioning, and Optimization) 3 4 ROA triggers LAG congestion KPI threshold notification from the network ROA notifies MDSO of capacity exhaustion, which then checks port capacity upgrade eligibility Route Optimization & Assurance (ROA) 4 Multi-Domain Service Orchestration (MDSO) MDSO checks unused transponders availability for port capacity upgrade MDSO provisions new optical path between transponders. If transponders are not available, MDSO notifies with failed capacity upgrade message 1 3 Vendor A Layer 3 Network Resource Adapters Domain Controll er Vendor B Layer 3 Network Domain Controll er Vendor C Optical Network 6 Domain Controll er Vendor D Optical Network 2018 TM Forum 10

The Time is Now Digital Transformation of networks and operations

commercial solutions, and open-source are now aligning Blue

and IT/OSS alignment to improve critical business processes

11 The Time is Now Digital Transformation of networks and operations is required to unlock the potential of SDN/NFV Standards, commercial solutions, and open-source are now aligning Blue Planet Intelligent Automation is optimized for realtime Network and IT/OSS alignment to improve critical business processes Deployed in Production with 20+ Leading Service Providers Worldwide: 2018 TM Forum 11

12 Thank you! 2018 TM Forum 12

Case Study: Orchestration of Hybrid Networks

Hema Kadia VP - Head of Strategy and Practice for SDN/NFV Case Study: Orchestration of Hybrid Networks Achieving End-To-End Service Orchestration across Hybrid Networks Russ Bartels Director SDN & Networks