WAN and Cloud Link Analytics for Enterprises

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1 Solution brief WAN and Cloud Link Analytics for Enterprises Enterprises rely heavily on cloud and WAN links, but there is little visibility into performance issues for these connections. New and better tools are needed to meet enterprise service validation requirements. Enterprises now rely on the cloud as much as the WAN. Links to private and public clouds, and infrastructure as-a-service (IaaS) are part of the complete WAN, spanning all IT infrastructure critical to business success. Businesses need a way to assure that these links, and the applications they support, are working as intended. If not, the enterprise must also be able to quickly identify the location and nature of any issues so they can be rapidly resolved. Service providers deliver the pipes along with OSI Layer 2-3 key performance indicator (KPI) monitoring and tests. But, enterprises need the ability to pinpoint the source of service issues, as well as OSI Layer 4-7 KPI monitoring. KPI gaps obviously makes service optimization difficult. October 2016 Accedian s WAN and cloud analytics solution closes that gap, providing total visibility into cloud connection/link performance, giving enterprises the tools to optimize their network, drive improved business performance, and take full advantage of private and public clouds.

2 Business Challenges Enterprises rely on cloud / WAN links for mission-critical applications but often there is little visibility into performance issues. Enterprises use multiple carriers and WAN technologies which leads to inconsistent visibility into WAN SLAs. Enterprises need to understand network behavior yet it s difficult to confirm carrier WAN test results. Uniform, Centralized Visibility for WAN and Cloud Connections This solution scales easily over multinational networks, and works with any WAN technology (including MPLS, Ethernet, T1, internet). It monitors connectivity to public and private clouds and IaaS resources (e.g. AWS, Azure, Google, Rackspace). 2

3 Optimize Performance and Capacity Using Accedian s solution, enterprises can identify performance bottlenecks and separate download and upload performance, using unique one-way monitoring for complete bidirectional and unidirectional visibility. Granular bandwidth metering reveals details usage and micro-loss. Make Best Use of the Cloud Enterprises now have the tools needed to monitor cloud connections and WAN links from a single dashboard, isolate data center issues from link performance, and balance workload between private and public clouds without sacrificing 3

4 Improve Reliability Imagine having the ability to detect WAN and cloud link problems and trends before users are affected. Accedian s solution empowers enterprises to quickly identify, isolate, troubleshoot and resolve issues. Some ways this could be applied: identify underperforming service providers and hold them accountable, tune the WAN with real-time feedback, detect soft and silent failures (beyond port stats), and monitor true availability (uptime defined by SLA performance requirements). Accelerate Troubleshooting With Accedian s solution, enterprises get powerful on-demand performance tests that can reveal WAN configuration issues impacting application performance, as well as validate guaranteed and burstable bandwidth. Fast, Easy Installation Accedian s solution uses lightweight probes that can be installed in minutes; no server or IT setup is required. Assure VoIP QoE To ensure users are getting the optimal VoIP experience, enterprises must be able to differentiate client and application issues by separating WAN from LAN, identify and isolate WAN impairments impacting user experience, and detect one-way issues with speaking/listening MOS. Accedian s solution provides all these capabilities. Telco-Grade Consistency This carrier-proven technology is in use monitoring millions of network sites worldwide. Now it s available for enterprises to directly test the network, separating WAN performance from application, server, and LAN issues. 4

5 Solution Benefits QoS Monitoring Report precise (microsecond) one-way measurement in real time (minute-by-minute) with no need for an external timing source. Test detailed delay, packet, loss, and jitter with standards-based methods--the way service providers do. Monitor VoIP (including MOS user experience), telepresence, and video conference connections. Gain per-vlan visibility. Integrate the solution with software-defined WAN systems using its programmable API. Bandwidth Utilization Monitoring Gain a new level of insight with sub-second visibility, to reveal detailed traffic patterns. Expose momentary, short-term, and recurring micro-failures using bandwidth stats (min/max/average). On-Demand Performance Testing Confirm guaranteed and burstable bandwidth, and verify burst capacity to optimize TCP Generate detailed reports including unidirectional & bidirectional, and multiflow/vlan stats for baselining and troubleshooting. Maximize ROI with fullyautomated tools that require no new server installation. Visualization Benefit from real-time dashboard, alarm view, and alerts. Visually correlate application and network Identify out of normal trends using auto baselines set by time of day, week, month, or year. Identify top network links based on latency, loss, utilization, soft failures, and other factors. Plug and Go Easy to deploy: no SNMP to enable, no discovery phase or IP addresses required. Key Measurements True availability Utilization Network performance latency, packet loss and jitter, VoIP QoE (MOS) supplemented by on-demand performance testing. Solution Overview Body text Learn more about WAN and cloud link analytics at Accedian.com. Visit our library for related resources 5