Lync Users Guide For Apple Mac
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1 Lync Users Guide For Apple Mac SKYPE FOR BUSINESS QUICK START GUIDE SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS
2 Microsoft have announced that Skype for Business for Mac will be available later in 06. Until then, you can use Lync 0 for Mac. To get Lync 0 on your MAC, please contact your LST who can arrange to have the software installed for you. Lync allows people on Merlin s system to use chat/instant message to communicate, collaborate and share documents. This guide covers Signing in for the first time Managing contacts Instant messaging (IM) Managing your presence status Sharing documents and files Making audio & video calls Lync/Skype Meetings Managing contacts If you regularly contact someone, you can add them to your Lync contacts. Type in the person s name and search for a contact:. Place your cursor over the name of the person you want to add to your contact list. Click on the drop down menu.. Add the person to a group by clicking on a group name or Add to New Group. (Pinned contacts are the people you talk to most often.) Signing-in for the first time On your Dock, choose the Lync icon and start Lync: Add an external contact. Type an address in the Find a contact search bar and press Enter/Return.. Enter your address in the address field.. Enter your address in the User ID field. 3. Enter your Merlin attractions password in the password field. 4. Click Advanced at the bottom of this screen. Under the Authentication section, clear the Use Kerberos box so it s blank, and under Connection Settings, choose Automatic and then OK. 5. Once back at the sign in screen, tick the Remember my password box and then click Sign in. 6. That s it, you re now logged in and Lync will remember these details next time Place your cursor over the name/ address of the person you would like to add to your contact list, and click on the Add to Contacts button ( + ). 3. Select the group you d like to add your contact to, or select Add to New Group to put your contact in a new contact group. Remove a contact 4. Ctrl+click on the contact you want to remove from your contact list. 5. Select Remove from Contacts List. 6. When prompted, Remove this contact from your Contacts List?, click on Yes. This removes the contact from all your groups. 4 SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS
3 Instant messaging (IM) Initiate or end an IM Double-click on the contact you want to IM; a new conversation window will open with the user s name at the top.. Type your message at the bottom of the conversation window and press the Return/Enter key.. To end an IM, close the IM conversation window by clicking on the red button on the top left of the window. Accept or Ignore an IM Incoming IMs will be displayed on the lower, right corner of your screen for about 3 seconds. If you miss it, you can click on the red dot next to your Lync icon - it s telling you that you ve got a pending IM request.. To accept, click the alert. To decline: click Ignore. Note: when you ignore an IM request, the contact will not receive any indication that you have declined their message(s). Managing your presence status and how to shut your virtual office door Presence is set automatically, based on your Outlook calendar,but you can change it temporarily if you want to. Presence status is a quick way for other people to see whether or not you re free to chat. Here are the presence settings you can change: Available: you re online and free to chat. Busy: you re online but might be unable to chat. Do Not Disturb: you re online, but contacts that send you a message receive an alert saying that it wasn t delivered. Be Right Back: you re online but might be unable to chat. Off Work: you re online but might be unable to chat. Appear Away: you re online but might be unable to chat. Offline: you ve signed out of your account. Invite extra contacts into an IM You can add another contact in an existing conversation by:. Select the contact you wish to invite to the conversation.. Click OK. 3. Repeat to add more contacts. Remove contacts from IM To remove someone from an existing conversation:. Use the Show / Hide Participant List icon to show the list of participants.. Ctrl-click on the contact you want to remove from the IM. 3. Select Remove. Conversation history IM dialogues are stored with the date and timestamp of each conversation To review conversation history select: Window then Conversation History. Sharing documents and files In a group IM conversation, you can send a document or file to others taking part by adding it as an attachment that they can download and view.. Click on the Paperclip icon from the Lync toolbar.. Locate the file (s) you wish to share, and click Send. 3. View/Save an attachment. 4. Click Accept to accept the file and begin the file transfer. 5. Click Open to open the file. 6. Use the Save As feature in the program where the file opened. SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS 3
4 Audio & video calls Before you try to use any audio or video functions within Lync:mac, make sure you ve connected your Merlin-approved headset to your Mac. If you don t have a headset, get in touch with the IT Service Desk or your LST. In order to make a call using Lync:mac:. Locate the user in your contacts list or by using the search box.. Select the contact, then go to the menu at the bottom of the window and click on Call. 3. To make a video call click on the Video button instead. Schedule a meeting or conference. Open your Outlook Calendar, click the Home tab, and click New > Meeting.. In the meeting invite pane, click the Online Meeting button and select Create Online Meeting from the drop-down menu. 3. Complete the meeting request just like you normally would. 3 To answer an incoming call with Lync:mac:. When a call notification window appears, click the Accept icon to answer. 3. If you re unavailable you can Decline the call and send it to voic . 3. Alternatively, Redirect the call to another number.. To mute or unmute your microphone, click. To adjust the volume, drag the volume slider 3. To end the call, click Conference Bridge users If you previously had a BT Conferencing account, you ll be configured as a Conference Bridge User in Skype for Business. This setup provides dial-in options for your conference calls allowing external parties to connect from their phone. Non-Conference Bridge users can use all Skype meeting functions but without any dial-in options, so everybody involved must use the Skype client to connect. SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS 4
5 Join a Skype Meeting Share your desktop or a program Need to show everyone what you re talking about?. In the conversation window, click the Share Content button.. Click Desktop to show the entire contents of your desktop, or you can use the PowerPoint Presentation option if you have slides to present. Audio device settings From the bottom of the Lync window click the. Audio Device icon.. Select your headset from the drop-down menu and adjust the volumes as required. 3. Set Secondary Ringer to Also ring: and select the Built-in Output option from the drop-down menu. This will ensure you can hear Lync calls ring though the Mac speakers even when your headset is connected. SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS 5
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