UCMDB Zeus History. Copyright 2012 Hewlett-Packard Development Company, L.P.

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1 UCMDB Zeus History Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This is an HP copyrighted work that may not be reproduced without the written permission of HP. You may not use these materials to deliver training to any person outside of your organization without the written permission of HP. [List the third-party trademarks that are used in the course and that are listed at However, it is not necessary to list any trademarks if the audience consists of HP employees only. Delete this explanatory text.] HP Restricted Contact HPSoftware Education for customer training materials. Field Excellence HP RESTRICTED 1

2 Contents HISTORY. HISTORY OVERVIEW Use History... 3 Task 1 - Create new CI - Types... 3 Task 2 - Create new CI instances Task 3 - Get history changes Task 4 - Modify specific attribute Align history Task 1 - Run operations for specific class type Task 2 - Look at log files and databse Task 3 - Run JMX to align the history Task 4 - Rerun operations for specific class type Field Excellence HP RESTRICTED 2

3 HISTORY. HISTORY OVERVIEW Use History In this exercise we get practice with common history uses. Create new CI - Types See log and database impact Create new CI instances and update some properties See log and database impact Get history changes See log and database impact Modify specific attribute Total Time to Complete: 30 minutes Task 1 - Create new CI - Types In this stage we create some CI-types and see the effect in history log files and in history database tables 1. Login to UCMDB with admin user Field Excellence HP RESTRICTED 3

4 2. Go to CI Type Manager pane in Modeling tab Field Excellence HP RESTRICTED 4

5 3. Create new object CIT Venus a) Search for already defined class type Solar System b) Create new CIT under Solar System Field Excellence HP RESTRICTED 5

6 c) Type name and description: venus (name in lowercase) d) Click Finish button 4. Create new object CIT Mars a) Repeat step number 3 with name mars (name in lowercase) 5. Create new Relation type Space a) Select Relationships in CI Type pane selection box Field Excellence HP RESTRICTED 6

7 b) Create new relationship under Membership Field Excellence HP RESTRICTED 7

8 c) Type name and description: space (name in lowercase) d) Click Finish button 6. Define valid link Space between Venus and Mars a) Back to CI Type Field Excellence HP RESTRICTED 8

9 b) Select Venus and Mars CITs (use Ctrl key) c) Select Add/Remove Relationship right-click menu d) In the opened windows select Space relationship type and check the two check-boxes. Press OK 7. Look at history.classmodel.changes.log file a) You can see alignment for class messages for each class you created: Field Excellence HP RESTRICTED 9

10 8. Login to JMX console with sysadmin user Field Excellence HP RESTRICTED 10

11 9. In order to look at new database tables, run SQL queries through DAL services JMX 10. Select executequery JMX operation 11. Run the following SQL queries to see the history table content: (schematype should stay empty) select * from HDM_120610venus_1; select * from HDM_120610mars_1; select * from HDM_120610space_1; Note that tables names can be different. Is depending on date. Run the following SQL to retrieve the current tables names: select ACTIVE_TABLENAME from HDMP_ACTIVE_PARTITION_MAP where CLASS_NAME in ( venus, mars, space ); 12. The tables should be empty Field Excellence HP RESTRICTED 11

12 Task 2 - Create new CI instances 1. Create new instance of Venus a) Go to IT Universe Manager (ITU) and click New CI button in the top toolbar Field Excellence HP RESTRICTED 12

13 b) Search for Venus CIT c) Fill properties: Location type property = undefined ; Name = V1 d) Click Save button 2. Create related CI Mars linked by Space a) In the Search pane select Location Field Excellence HP RESTRICTED 13

14 b) Click OK button c) Click search button d) Select V1 from the results list and click on New Related CI button in the top toolbar Field Excellence HP RESTRICTED 14

15 e) Search for Mars CIT f) Fill properties: Location type property = undefined ; Name = M1 g) Click on Relationship button Field Excellence HP RESTRICTED 15

16 h) Select Space relationship type i) Click Save button 3. Modify Description and Note properties for Venus CI a) Select V1 venus CI and click on Show CI Properties button on the top toolbar Field Excellence HP RESTRICTED 16

17 b) Change the Description and Note properties value and press OK 4. Look at history.update.audit.log a) Content should be: 5. Look at history tables a) Run again the SQL queries as described in Task 1 section 11 b) The results should contain Add events for Venus, Mars and Space CIT and also one Update event for Venus CIT Field Excellence HP RESTRICTED 17

18 Task 3 - Get history changes 1. Get history changes for Venus CI a) Select V1 venus CI and click on CI History on the right click menu b) History changes Field Excellence HP RESTRICTED 18

19 2. Look at history.queries.log Task 4 - Modify specific attribute 1. Modify Number of moons property for V1 Venus CI instance 2. Get history changes Number of moons changes not presents a) The reason is that Number of moons attribute is defined with Not Tracked for History qualifier Field Excellence HP RESTRICTED 19

20 Align history This is a troubleshooting exercise. Get history changes and Data-in not working for specific CIT Run operations for specific class type Got an error Look at log files and database Run JMX to align the history Run operations for specific class type Completed with no error Total Time to Complete: 20 minutes Task 1 - Run operations for specific class type 1. Search instances of class HP Desktop 2. Try to get history Got an error 3. Try to create new HP Desktop instance Got an error Task 2 - Look at log files and database 1. Look at log files see errors a) In cmdb.dal.log and cmdb.dal.log files see the line: java.sql.sqlsyntaxerrorexception: [mercury][sqlserver JDBC Driver][SQLServer]Invalid column name 'A_COLOR'. 2. Look at HDM table column A_COLOR is missing a) Run SQL query through DAL services JMX: select * from HDM_120610hpd_1; Note that table name can be different. Is depending on date. Run the following SQL to retrieve the current table name: select ACTIVE_TABLENAME from HDMP_ACTIVE_PARTITION_MAP where CLASS_NAME in ( hpd ); Field Excellence HP RESTRICTED 20

21 Task 3 - Run JMX to align the history 1. Login to JMX console with sysadmin user 2. Select History DB Services 3. Select alignhistoryfortype operation 4. Enter hpd in CI Type field and press Invoke Task 4 - Rerun operations for specific class type After we run the history alignment, let s try again 1. Try to get history for HP Desktop instance Completed with no error Field Excellence HP RESTRICTED 21

22 2. Try to create new HP Desktop instance Completed with no error Field Excellence HP RESTRICTED 22