SM B10: Rethink Disaster Recovery: Replication and Backup Are Not Enough

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1 SM B10: Rethink Disaster Recovery: Replication and Backup Are Not Enough Paul Belk Director, Product Management Mike Weiss Staples Ranga Rajagopalan Principal Product Manager

2 Tsunami Hurricane Philippines in Irene Japan floods August March Dec

3 99% 4 days 99.9% 9 hours 99.99% 52 minutes % 5 minutes 3

4 SM B10: Rethink Disaster Recovery: Replication and Backup Are Not Enough Paul Belk Director, Product Management Mike Weiss Staples Ranga Rajagopalan Principal Product Manager

5 Legal Notice and Safe Harbor This forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change. Any future release of the product or planned modifications to product capability, functionality or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making purchasing decisions. Copyright 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. SM B10: Rethink Disaster Recovery SYMANTEC VISION 2012 APP Symantec HA/DR Futures and Roadmap 5

6 Disaster recovery is more than just backup and replication! Risk mitigation Recovery tests DR audits Disaster Recovery Readiness Disaster Recovery Service recovery Network recovery Storage recovery Application Availability Stretch mirrors Replication Backup Data Availability SM B10: Rethink Disaster Recovery SYMANTEC VISION

7 Application Availability Data Availability Disaster Recovery Readiness 7

8 Application Availability Data Availability Disaster Recovery Readiness 8

9 Comprehensive automated Disaster Recovery with Veritas Cluster Server 1 Detect and report disaster 2 Re-purpose disaster recovery site 3 Recover applications at DR site 9

10 Automatic disaster detection reduces operating expenses Production Site DR Site Inter-site communication Heartbeats Data Availability IP-based heartbeats between sites Site outage vs. service outage Configurable timeout for detection Automatic vs automated recovery 10

11 Visibility into both sites provides immediate fault awareness Veritas Operations Manager Production Site Heartbeats Data Availability DR Site Inter-site communication Service down status Immediate fault notification 11

12 Reliable notification with integration and custom script execution Veritas Operations Manager Production Site DR Site Heartbeats Inter-site communication Service down status Data Availability Customizable notification Configure rules to take action on fault types 12

13 Comprehensive automated Disaster Recovery with Veritas Cluster Server 1 Detect and report disaster 2 Re-purpose disaster recovery site 3 Recover applications at DR site 13

app QA Analytics and reporting Heartbeats Data Availability Lower

14 Recovery Plan: Put DR site to effective use while standing by for Disaster Recovery User Acceptance Testing Production Site DR Site app QA Analytics and reporting Heartbeats Data Availability Lower priority services Site 1 Balancer Site 2 Active workload balancing 14

15 Web based configuration and execution of recovery plan adds simplicity Site aware plan for automated recovery Specify the services and apps to start/stop Select the recovery plan, click to execute Customization for complete flexibility 15

16 Comprehensive automated Disaster Recovery with Veritas Cluster Server 1 Detect and report disaster 2 Re-purpose disaster recovery site 3 Recover applications at DR site 16

Graceful failover/failback for scheduled maintenance HR_VBS Web server HR_DR_VBS Web Web server Scheduled maintenance Prod_App Prod_App 1 Stop App at Production site app app app app 2 Manage

17 Graceful failover/failback for scheduled maintenance HR_VBS Web server HR_DR_VBS Web Web server Scheduled maintenance Prod_App Prod_App 1 Stop App at Production site app app app app 2 Manage replication layer Database Database Ensure DR site is up to date (0 RPO) Promote DR site as active site Reverse replication direction 3 Start App at DR site Production Site Disaster Recovery Site SM B10: Rethink Disaster Recovery SYMANTEC VISION

Application protection against unplanned downtime HR_VBS Web server HR_DR_VBS Web Web

forced takeover Ensure DR site is at consistent state Force promote DR site as active

3 Failback: manage replication Add recovered site as passive site Resynchronize

18 Application protection against unplanned downtime HR_VBS Web server HR_DR_VBS Web Web server Disaster Recovery of Service Prod_App app app app Prod_App app 1 Replication: forced takeover Ensure DR site is at consistent state Force promote DR site as active site Database Production Site Database Disaster Recovery Site 2 Automated service start 3 Failback: manage replication Add recovered site as passive site Resynchronize recovered site Failback service to recovered site SM B10: Rethink Disaster Recovery SYMANTEC VISION

19 Automate DR with your existing replication solution Replication support matrix for VCS Disaster Recovery SAN Array-based replication EMC CLARiiON MirrorView IBM Global Mirror EMC SRDF IBM Metro Mirror EMC SRDF/Star IBM SVC Copy Services EMC VPLEX IBM DS4000 Hitachi TrueCopy IBM XIV Mirror Hitachi Universal Replicator HP 3PAR RemoteCopy HP XP Continuous Access NetApp SnapMirror HP EVA Continuous Access Host based replication Veritas Volume Replicator Replication appliances Symantec NetBackup RealTime EMC RecoverPoint Database replication Oracle DataGuard IBM DB2 HADR Visit Symantec Operations Readiness Tool (SORT) for downloading latest updates of VCS replication agents SM B10: Rethink Disaster Recovery SYMANTEC VISION

20 Comprehensive automated Disaster Recovery with Veritas Cluster Server 1 Detect and report disaster 2 Re-purpose disaster recovery site 3 Recover applications at DR site 20

21 Application Availability Data Availability Disaster Recovery Readiness 21

22 Driving blindfolded without insurance? 72% Downtime caused by system upgrades 59% DR tests impact revenues, productivity 2 Average number of DR tests per year Manage risks proactively with complete DR visibility 22

23 Gain complete visibility into your production and DR sites with Veritas Operations Manager Quick summary dashboard for status of all applications Health checks for proactive risk detection Health checks High Low 23

24 Choose from a large set of risk signatures to create your customized health check 24

25 Gain confidence with zero downtime DR Fire Drill Reset Mount Initiate Test Application Snapshot Fire Drill No impact on production site Primary Site Secondary Site Available with major replication products Replication Detailed pass/fail logs for DR audits One step set-up + VOM scheduling SM B10: Rethink Disaster Recovery SYMANTEC VISION

26 Application Availability Data Availability Disaster Recovery Readiness 26

27 Reliable and cost-effective data availability with Veritas Replicator Disaster Recovery Network Recovery Service Recovery Application Recovery Virtual Machine Recovery Replication Recovery Infrastructure Recovery Data Availability Host based replication Eliminate vendor lock-in Storage optimization Granular file replication 27

28 Veritas Replicator Customize the solution to meet your needs Veritas Volume Replicator Veritas File Replicator New in 6.0 APP 1 APP 1 Production DR Production DR Block Replication File Replication Block/Volume based Continuous Replication Write order fidelity File based Periodic Replication File/Directory granularity 28

29 Save costs and eliminate complexity with Veritas Volume Replicator Protection Write order fidelity Zero RPO Network outage protection Standardization Any storage, any application Any Platform (Unix/Linux/Win) Physical or Virtual Manageability Disaster recovery automation Storage optimization Clustered replication 29

Enable new data availability scenarios with Veritas File

tracking Selective files/directories Triggered

Active/Active replication Workload balancing Off-host

30 Enable new data availability scenarios with Veritas File Replicator Periodic replication Intelligent change tracking Selective files/directories Triggered replication Content distribution Multiple targets Active/Active replication Workload balancing Off-host processing Scalable replication Parallel writes up to 64 nodes De-duplication savings 30

Proof Disaster Recovery Veritas Cluster Server Veritas

31 Achieve your Business Continuity objectives with Symantec Disaster Recovery solutions Veritas Operations Manager Bullet Proof Disaster Recovery Veritas Cluster Server Veritas Replicator REMEMBER: Backup and replication are not enough for Disaster Recovery!! 31

32 Disaster Recovery at Staples Mike Weiss 32

33 Symantec Vision 2012 May 7-10 Rethink Disaster Recovery: Replication and Backup Are Not Enough Mike Weiss Staples CONFIDENTIAL FOR INTERNAL USE ONLY

34 Environment Applications Ecommerce, EDI, Enterprise Data Warehouse Servers 675 AIX 100 VIOS 120 HPUX 1200 LINUX EMC Symmetrix and NAS storage Virtualization Technologies IBM VIOS HP VPAR VMWARE CONFIDENTIAL FOR INTERNAL USE ONLY

35 The Virtual Journey Virtualization Today 50% of LINUX 80 % of UNIX How did we get here Time People Resources Process Initiatives/directives Benefits Reduced TCO, ROI CONFIDENTIAL FOR INTERNAL USE ONLY

36 Planning Good projection figures from business partners LPAR and VIO estimates Weighted LPARs, capped or uncapped Mixing production server images with non production images Dedicate machines to on app or mix and match apps Dedicating I/O cards NPIV or VSCSI The list goes on and on CONFIDENTIAL FOR INTERNAL USE ONLY

37 Disaster Recovery Then and Now Traditional Backup to Tape Offsite storage Offsite or Vendor Computer Facility Bare Metal OS Restore Application Data Restore Pros and Cons Business continuity and recovery Slow Long backup times, long restore times Multiple Vendors Reliability Lost or missing tapes, I/O errors CONFIDENTIAL FOR INTERNAL USE ONLY

38 Disaster Recovery Then and Now Traditional Active/Passive Failover (HA/DR) Active Application with Data Replication between multiple data centers Pros and cons Business continuity and recovery Cost effectiveness Idle equipment Software licensing Inefficient use of floor space Manual intensive Lengthy failover times CONFIDENTIAL FOR INTERNAL USE ONLY

39 Disaster Recovery Then and Now Fail over example Traditional Middleware shutdown web servers Middleware shutdown of MQ Series Middleware shutdown of job scheduler Application group stop application DBA shutdown databases Network group make DNS changes Unix admin offline all file systems and storage devices Storage group manipulate replicated data group And then the reverse process on the DR site Approximate failover time 4 hours With VCS failover Site operations analyst Point, click, select REMOTE FAILOVER, click OK Approximate failover time 15 minutes CONFIDENTIAL FOR INTERNAL USE ONLY

40 Disaster Recovery Then and Now Active/Passive Failover with VCS (HA/DR) Active Application with Data Replication between multiple data centers Pros and cons Business continuity and recovery Cost effectiveness Ability to EASILY multipurpose failover hardware Simplified failover CONFIDENTIAL FOR INTERNAL USE ONLY

41 Summary How many of you face similar challenges What is your biggest obstacle Is it technical, procedural, or managerial Do you get buy in from your business Turnaround times CONFIDENTIAL FOR INTERNAL USE ONLY

42 SYMANTEC VISION 2012

43 Thank you! Paul Belk Ranga Rajagopalan Copyright 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. SM B10: Rethink Disaster Recovery 43

SMB02: High Availability Futures Gautham Ravi

SMB02: High Availability Futures Gautham Ravi Director, Product Management Legal Notice and Safe Harbor This forward-looking indication of plans for products is preliminary and all future release dates