Engineering Services

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1 Engineering Services

2 Improving Product Sound Quality In today s competitive environment, product refinement must not only consider the level of noise a product emits but also the quality of the sound it produces. Superior sound quality enhances the overall quality of a product and creates a positive customer experience. This requirement places high demands on automotive OEMs, suppliers, and any other company where noise is a key competitive performance factor. As pioneers in the area of Sound Quality, HEAD acoustics has been supplying test systems, innovative test methods, and engineering services for over 25 years in order to assist our customers in developing products with superior sound quality performance. The HEAD acoustics NVH Consulting Group offers noise and vibration performance testing, troubleshooting, and sound quality optimization services. Our experienced staff works directly with our customers and utilizes the latest measurement systems and analysis methods from HEAD acoustics to fully characterize our customers product sound quality, troubleshoot any underlying problems, and offer constructive recommendations for design improvements. Consulting services are available for a range of customers; from those who don t have the resources to do the work themselves, or have only an occasional need for advanced diagnostic tools, to those who are at capacity and need a reliable company to handle their overflow work.

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4 HEAD acoustics Engineering Services Offer Proven methods for evaluating sound quality and troubleshooting underlying problems Industry-standard test systems for complete product sound quality evaluation aachenhead binaural recording and calibrated playback systems for aurally accurate capture and reproduction of product sounds. ArtemiS and HEADlab multichannel sound and vibration data acquisition and analysis system for characterizing product sound quality and troubleshooting underlying causes: Input mechanism (motors, fans, road, wind) Structural and airborne paths HEAD VISOR microphone array system for real-time noise source identification SQuare system for listening jury tests Advanced psychoacoustic analysis methods to match customer s perception of specific product sound attributes Access to industry standard acoustic test chambers An unbiased independent lab

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6 HEAD acoustics Services Overview Performance testing to OEM specifications Many OEM specifications are developed and specified using both the HEAD acoustics ArtemiS software and internally developed metrics. We are very experienced with testing to these specifications and providing reliable results. Benchmarking performance of competitive products Let HEAD acoustics help you determine how your product stacks up vs. the competitors using standardized performance tests or ones which HEAD acoustics has developed for you. Troubleshooting causes of poor sound quality or excessive noise levels If products are not meeting specifications and you need help identifying causes and possible design solutions, our experienced staff using the latest advanced methods can help troubleshoot even the most difficult noise problems. Two effective methods at our disposal are the HEAD VISOR Source Localization process and the Binaural Transfer Path Analysis (BTPA) process. The HEAD VISOR system combines a microphone array with a 3-D camera and powerful analysis software to provide an interactive real-time display of the location of noise sources. BTPA provides a method to separate out structural and airborne noise paths. Once these paths are isolated, each one can be listened to and analyzed independently in order to determine the paths that contribute the most to the noise problem. Each path can also be modified using simulation to determine the changes need to achieve the overall sound quality goal.

7 HEAD acoustics Services Overview Sound quality metric development If there are no standards established for your product, HEAD acoustics can work with you to establish a set of performance measurements that quantify the various sound quality characteristics. Typically this combines consumer listening tests with objective measures of the key sound attributes. Specifications can be created to ensure desired sound quality goals are met. Creating end-of-line tests to monitor sound quality during production Once performance goals have been met during development, HEAD acoustics can help you set up automated testing during production to ensure quality is maintained. Jury listening studies These can either be consumer based tests to establish product acceptability or expert panels to identify and measure key sound attributes present in the products. Sound design services can be offered to develop simulated sounds, which incorporate improved sound attributes. HEAD acoustics utilizes the SQuare system to automate the design, delivery and processing of results of jury studies.

8 Some Recent Projects Electric motor noise for an electric car application Electric/hybrid warning sounds for pedestrians Real time interactive source localization for HVAC systems including condensers and air distribution systems Diesel engine knocking noise listenable time domain model matching and quantifying the impulsive diesel sounds and paths of these sounds to the passenger compartment End-of-line test that implements OEM sound quality metrics on a new part every 19 seconds In-tank fuel pump noise source localization Door closure sound listenable time domain models including each source and path Quantifying seat adjuster source magnitudes throughout the range of travel Locating and quantifying seat system squeaks and rattles in real time Sound power quantification of the effect of damping materials on 3.5 inch disk drives Quantification of binaural Instrument cluster noise at levels below of sones, 14 db(a) Compressor noise study with exploratory refrigerants Research project to create effective

9 Some Recent Projects medical alarm sounds Source localization of computer operational sounds including video monitors and disk drives Optimization of 25 distinct metrics to quantify computer operational sounds Data acquisition and sound quality analysis of construction equipment excavating a foundation Sound quality optimization of medical oxygen concentrators and sleep apnea machines Setup of consumer jury tests for printers, refrigeration systems, game systems, diapers Measure and quantify the impact on the community of noise generated by a large chemical plant High pressure fuel rail pump noise localization Optimization of the sound quality of commercial ice making machines Analysis and comparison of effectiveness of commercial vehicle backup alarms Partial factorial designed experiment to screen noise contributors in commercial food processing Sound transmission loss suite flanking path analysis and elimination Locating instrument panel sound transmission issues during vehicle operation

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11 Consulting Experience For more than 25 years, HEAD acoustics has been providing leadership in the areas of acoustic measurement technology, psychoacoustic analyses, and listening jury tests. Throughout this period HEAD acoustics has provided engineering services to a diverse group of industries including automotive, computers, construction equipment and consumer goods. A vast number of successful projects have been carried out for noise and vibration performance testing, troubleshooting, and sound quality optimization. We work directly with our customers and utilize the latest test and measurement systems from HEAD acoustics to fully characterize our customers product sound quality, troubleshoot any underlying problems, and offer constructive recommendations for design improvements. Project work in North America is backed by a large staff of consulting engineers and researchers at our headquarters in Herzogenrath Germany. This allows us to utilize their know-how, transfer technology, and employ all the latest methods for solving customer problems. State-of-the-art laboratories and test rooms are available for project work as needed. From measurement to judgment reliable evaluation of product sound quality. Analysis Judgment Optimization

12 HEAD acoustics, Inc Kensington Road Brighton, MI 48116, USA Phone: Fax: Copyright HEAD acoustics GmbH 2015 Subject to change

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