ipf PRO Service Tool Manual For Ver

Transcription

1 ipf PRO Service Tool Manual For Ver

2 Contents 1. Objective Supported Model Canon Model Operation Condition Host PC Hardware Specifications Host PC Software Specifications Connection Configuration Printer Supported Language How to start up Functions Basic Screen Component [Information] Screen Preparation of Printer Operation Procedure [Firmware] Screen Preparation of Printer Operation Procedure Firmware Forced Download Mode [File] Screen How to Use Control Function Other Functions Message saving dialog Specify Search Range dialog [About] dialog Addition of printers Menu List... 14

3 1. Objective This ipf PRO Service Tool Manual is the software designed for use in service devisions in each sales company for services. The purpose of this manual is as follows. 1) Printer firmware update function 2) Collecting function of printer information (PRINT INF and Status print). 2. Supported Model 2-1. Canon Model Canon PRO-2000 Canon PRO-4000 Canon PRO-4000S Canon PRO-6000S Canon PRO-520 Canon PRO-540 Canon PRO-540S Canon PRO-560S Canon PRO-560 Canon PRO-6000 Canon TX-2000 Canon TX-3000 Canon TX-4000 Canon TX-5200 Canon TX-5300 Canon TX

4 3. Operation Condition 3-1.Host PC Hardware Specifications OS Recommended Memory or Faster Microsoft WindowsVista 1GHz or faster Microsoft Windows 7 1GHz or faster CPU Microsoft Windows 8 1GHz or faster Microsoft Windows 8.1 1GHz or faster Microsoft Windows 10 1GHz or faster Memory OS Recommended Memory or larger Screen Size or larger Color 256 colors or more The amount of capacities required for Approx. 2.5MB installation Local Interface USB (necessary) Network Interface 10 Bsase-T / 100 Base-TX /1000Base-TX / Wi-Fi (option) 3-2.Host PC Software Specifications Microsoft Windows Vista Microsoft Windows 7 32Bit Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 10 Microsoft Windows 7 OS Microsoft Windows 8 Microsoft Windows Vista 64bit Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 10 Network Protocol TCP / IP (IPv4, IPv6) 3-3. Connection Configuration Local connection printer* USB Network connection printer* The printer directly connected to network *A printer and a host computer should be connected directly with a cross cable. *The printer connected through server PC (shared printer) is not supported. 2

5 3-4.Printer This tool is available in user mode only. 4. Supported Language Japanese / English Shift the display from [Pull Down Menu] > [Help] > [Version Information] 5. How to start up Double click [cnwistp.exe] in cnwist.exe in [cnwist folder] 3

6 6. Functions 6-1. Basic Screen Component Jump to each category by main menu buttons. Pull-down Menu Main Menu Buttons Contents by categories Message area Progress 6-2. [Information] Screen Acquire printer information from [Information] screen. The information printed in PRINT INF (service mode) and status print (normal mode) is described in text by acquiring printer information Preparation of Printer Press the printer power button and turn the status to online. * When error or warning is indicated on the printer panel, printer information can be acquired via LAN connection only Operation Procedure 1) Click [Information] button. 2) Click [Refresh] button. 3) Select the printer that you want to acquire information from the printer list. 4) Click either [Display PRINT INF] or [Display Status Print] according to your necessity. 4

7 1) 4) 4) 2) 3) 5) The User Information setting dialog is opened, and arbitrary information (such as printer serial no.) is asked to input. 5) 6) 6) Press the [OK] button to display [Service Print] or [Status Print]. 5

8 Open the acquired information from the specified application in [Open with] of [Setup] dialog. At the same time, data is stored in the folder specified in the log control directory. The application : NotePad or WordPad Explanation of printer list items Items Printer Name Status Product Name Firmware version Port Location Administrator Contents Status information acquired from the printer. Online/Offline/Printing/Error/Unknown, Sleep Mode Display connection information with the printer. USB / Network address (IPv4, IPv6) 6-3. [Firmware] Screen Upload the firmware. Type of file : fdl file Preparation of Printer Press the printer power button and turn the status to online. * Make sure that error or warning is not indicated on the printer panel. 6

9 Operation Procedure 1) Press the [Firmware] button. 2) Press the [Refresh] button. 3) Select the printer that you want to acquire information from the printer list. 4) Specify the file of the firmware to be uploaded. 5) Specify the file of the firmware to be uploaded. When specifying the folder, the applicable firmware in the folder is retrieved and [Update Ver.] column has been updated as shown in (6).When specifying the file, the selected file is displayed as shown in (7). 8) Press the [Transfer Firmware] button to start uploading. *After firmware is transferred, rewriting the firmware and restarting is performed on the printer side automatically. 8) 1) 4) 7) 2) 3) 6) 5) 7

10 Firmware Forced Download Mode [Firmware] Select [Force Transfer Mode] to switch to force transfer mode. It is possible to transfer an arbitrary file regardless of the printer status. When the [Transfer Firmware] button is displayed in red, it means the firmware is in the Force Transfer Mode. Note) When transferring an incorrect file, as it may destroy the printer firmware, please take extra care when using this mode [File] Screen Display the printer information acquired in [Information] screen and control its history How to Use 1) Press the [Files] button. 2) Select the log file which is desired to be displayed. 3) Press the [Display] button to display the log file. 3) 2) 1) 8

11 Control Function Items [Display] button [Input User Information] button by Date/by Month/by Year switching box Contents Display the selected log file. Input the user information. Set the reference when displaying the log list on a page basis Date/month/year shifting button Page shifting button Shift the reference date by date/month/year to be displayed. It is also possible to input manually. Shift the pages to be displayed. File Lock Type User Information Date Printer Name Product Name Location Administrator Switch Editable/Not editable from the following menu: Pull-down>File>Set File Editiable Pull-down>File>Set File Locked Service: Display PRINT INF of Service Mode Status: Display the Status Print of normal mode Display information input from Input User Information dialog. If it is not input, [unset] is displayed and it is possible to input from the [Input User Information] button. Time when completing to acquire information 6-5. Other Functions Message saving dialog In the message saving dialog, the history of messages which is displayed in the message area is saved. Max. of 2000 messages are saved in the text form and it is deleted in the order of old ones. 9

12 Specify Search Range dialog Set search criteria when searching the printer. Items Printer Search Range Auto Including USB, IPv4, and IPv6 IPv4 Printer with TCP/IP connection IPv6 Printer with TCP/IP connection USB Printer with USB connection Specify IP Address to Search Check box Effective only when [Auto], [IPv4], or [IPv6] is selected at 10

13 Printer Search Range 11

14 [About] dialog a) L Printer Service Tool Version, b) related module version, c) language setting are displayed. a) b) c) Addition of printers 1. Select [Add Printers] from the menu. 12

15 2. Press the [Add] button. Add Printers dialog is displayed. 3. When the printer is added, it is displayed on the Printers List. 3) 4. If you don t have any modify, Press [OK] button. If you want to change Product Name, Press [Cancel] button. And return to No.1. 13

16 6-6. Menu List Service(S) View (D) Information (I) Firmware(F) Files (L) Help (H) Service (S) View (D) Information (I) Firmware (F) Files (L) Help (H) Information (I) Firmware(F) Files (L) Save Message (S) Add Printers (P) Setup (E) Close (X) Refresh (U) Specify Search Range(S) Display Service Print (S) Display Status Print (T) Transfer Firmware (D) Specify Firmware (C) Force Transfer Mode (O) Display (P) Input User Information (I) Storing Data(S) by Date (D) by Month (M) by Year (Y) Previous Year (R)/ Previous Month (R)/ Previous Date (R) First Page (F) Previous Page (V) Next Page (T) Last Page (A) Set File Locked (L) Set File Editable(U) First Page (F) About (A) 14