* # 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ. User Guide SoundPoint IP 500/501 SIP 2.0 USER GUIDE. SoundPoint IP 500/501 SIP. Forward. Sel.
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1 User Guide SoundPoint IP 500/501 SIP 2.0 SoundPoint IP 500/501 SIP Forward Conference Transfer Call Lists Sel USER GUIDE Speed Dial Time & Date Redial * # Voice Mail Do Not Disturb Hold
2 Connecting Network and Power Source...2 Connecting the Handset and Optional Headset...3 Attaching the Base...3 Placing a Call...6 Answering a Call...7 Call Hold and Resume...7 Multiple Calls on Hold...7 Microphone Mute...7 General Key Use...8 Local Conferencing...8 Splitting a Conference...8 Transferring a Call...9 Call Timer...9 Ending a Call...9 Redial...10 Call Forwarding...10 Volume Adjustment...10 Do Not Disturb Time and Date Headset Memory Mode Display Contrast Ring Type...12 Call Lists...12 Contact Directory...12 Speed Dial...13 Multiple Lines...14 Multiple Keys Per Line...14 Multiple Call Appearances...15
3 Shared Lines...15 Voic Distinctive Ringing / Call Treatment...16 Multilingual Support (Localization)...17 Phone Reboot...17 Text Messaging...18 Presence / Status / Buddy Lists...18 Part 15 Rules...21 Class B Digital Device or Peripheral...21 Modifications...22 Installation Instructions...22 Plug Acts as Disconnect Device...22 Industry Canada (IC)...22 CE and VCCI Mark...22
4 Sel Services Call Lists Conference Transfer Redial * 0 # Messages Do Not Disturb Hold 1
5 Connecting Network and Power Source AC Power Option Power over Ethernet (PoE) Option 2
6 Connecting the Handset and Optional Headset Attaching the Base 3
7 Services Call Lists Conference Transfer Redial * 0 # Sel Messages Do Not Disturb Hold Services Call Lists Conference Transfer Redial * 0 # 4
8 Feature Key Description Sel Sel Sel Services Services Call Lists Sel Conference Messages Transfer Sel Do Not Disturb Redial Sel Hold Messages Do Not Disturb * 0 # Messages Do Not Disturb Hold Sel Messages Sel Hold Do Not Disturb Services Call Lists 3 Conference 6 Transfer 9 Redial # Messages Sel Hold Do Not Disturb 4 Sel Hold Messages 0 * 0 # Messages Do Not Disturb Do Not Disturb Messages Hold Hold * Do Not 0 Disturb # Dial Pad 6 9 Sel Messages Do Not Disturb Messages Do Not Disturb Hold Hold 5
9 Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. During a call, you can alternate between handset, headset, or hands-free modes by pressing the or keys, or picking up the handset. Using Hands-Free Speakerphone Mode: 1. With the handset on-hook, press any assigned line key,, or to obtain dial tone. 2. Dial the desired number. Using the Headset: 1. With the optional headset connected, press any assigned line key,, or to obtain dial tone. 2. Dial the desired number. See also Headset Memory Mode. You also have the option to dial directly from the dial pad without first getting dial tone. Simply enter the number then lift the handset, press the soft key, or press the or keys. In all cases, the active call will appear on the display showing call duration and destination. To obtain the IP address of your phone, press followed by Status, Platform and Phone. The IP address is listed together with other phone information. 6
10 Answering a Call Using the Handset: Using Hands-Free Speakerphone Mode: Using the Headset: Do Not Disturb Call Hold and Resume Hold Multiple Calls on Hold Microphone Mute 7
11 General Key Use * # Conference Services Call Lists Local Conferencing Buddy Status Services Redial My Status Sel 6 Services Messages 8 9 Hold Conference Do Not Disturb Sel Messages Do Not Disturb Conference 4 * # Transfer Transfer Redial Redial Hold Hold Hold * 0 # * 0 # Splitting a Conference 8
12 Transferring a Call Transfer Transfer Call Timer Ending a Call Conference Redial Services Redial Conference Call Lists Services Buddy Status Call Lists My Status Buddy Status Redial 1 My Status 4 9 Redial *
13 Call Forwarding Volume Adjustment Do Not Disturb Do Not Disturb Do Not Disturb 10
14 Time and Date Headset Memory Mode Display Contrast Ring Type 11
15 Distinctive Ringing / Call Treatment Call Lists Conference Call Lists Contact Directory Conference 12
16 Call Lists Speed Dial Conference 13
17 Multiple Lines Multiple Keys Per Line 14
18 Multiple Call Appearances Shared Lines 15
19 Voice Mail Messages Distinctive Ringing / Call Treatment Conference Ring Type Conference 16
20 Multilingual Support (Localization) Phone Reboot * 0 # Messages Do Not Disturb Hold 17
21 Text Messaging Messages Messages Presence / Status / Buddy Lists 18 Conference
22 Conference Conference 19
23 No Dial-Tone No Display, Incorrect Display or Bad Contrast No Ringing No Audio on Headset 20
24 No Response from Feature Key Presses Display shows Network Link is Down Part 15 Rules Class B Digital Device or Peripheral 21
25 Modifications Installation Instructions Plugs Acts as Disconnect Device Industry Canada (IC) CE and VCCI Mark 22
26 23
27 24
28 25
29 2006 Polycom, Inc. All Rights Reserved. Polycom, SoundPoint, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies Rev. B
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