What s in the box? What you ll need before opening your Foxtel Hub Self-Install Kit:

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1 Get ready for great entertainment! You re minutes away from a world of unparalleled entertainment. This guide will take you through the steps to get your WiFi modem, the, up and running in no time. Before you start, make sure your nbn equipment has been installed and you ve received your broadband activation text or What you ll need before opening your Self-Install Kit: What s in the box? A B Grey C D Yellow Tipped Ethernet WiFi Keep Me Card

2 connection overview Connect your to the existing wall socket Plug in the and press the power button Wall socket Grey 3 iq3 3 Connect your iq Box via Ethernet (or WiFi) Yellow Ethernet 4 Connect your devices via WiFi 5 Connect your home phone handset Power Point Existing Phone Laptop 5 4 Connect via WiFi 4 WiFi Keep Me Card How to Connect to the Internet Connect your to the existing wall socket Disconnect your from its Wall Socket and set aside. Then connect the Grey, found in your self-installation kit, from the DSL port on the back of the to your existing Wall Socket Connect the Power Connect the from the DC Port on the to a power point. Turn the power switch on. Wall socket Grey Power point

3 3 Connect iq box via Ethernet (or WiFi) The has four Ethernet ports to connect your favourite devices, like your iq box, laptop or game console. Just connect the Yellow Tipped Ethernet from an Ethernet port on the to the Ethernet Port on your device. 4 Connect via WiFi In your WiFi settings on your device, select the Network as shown on your Foxtel WiFi Keep Me Card, or on the back of your. If you will mainly stream a lot of video through that device, we suggest you select the FoxtelHubMedia network, if available. Then enter your WiFi password shown on your WiFi Keep Me Card. 3 Yellow Ethernet iq3 Use the fourth port, labelled Gigabit, to connect to your favourite device for best streaming If your device supports WPS connection you can simply press the Connect WPS button on your Foxtel Hub until it flashes blue, and then activate WPS mode on your chosen device (as shown in your device s manual). The and your device will automatically discover and connect to each other. 5 Connect your Home Phone Your telepone will connect to the via the Phone Port located on the back of the. Use your to connect your home phone. 5 Existing Phone

4 Stay connected with Foxtel Home Phone If you have included a Home Phone service with your Foxtel Broadband bundle, you can enjoy the following features as part of that bundle: Unlimited standard local calls Voic Call Waiting Looking to get more out of your home phone? Stay in touch with family and friends with our National & Mobile Calls Pack and/or International Calling Pack. To find out more about the Foxtel Home Phone service, including call charges and handy extras, go to foxtel.com.au/homephonehelp How to use common home phone features Voic The first time you call your voic service, you will need to press #99*. Voice prompts will guide you through recording your personal greeting and setting up a PIN. You ll need to enter your PIN when calling from another landline or mobile phone. To retrieve voic messages simply call 5 0 Call Waiting When you re on a call, Call Waiting will let you know someone is trying to ring you by playing two beeps every five seconds. You can put your current call on hold and take the second call, then switch between callers. To turn on call waiting press *43# Announcement To turn off call waiting press #43# Announcement Troubleshooting Internet stopped working? Try the following: Check all your cables are plugged in securely Press the power button on the back of the. Wait 60 seconds, and then turn it back on. It may take up to 0 minutes to reboot (it will automatically configure itself) 3 Then check your internet connection. If it is still not working, us < > iq Box

5 Foxtel Broadband running slow? If you ve got a plan with data limits, please us at < > to check you haven t used all your included data. There are no excess data usage charges, however broadband speeds are slowed to 56kbps if your included monthly data allowance is exceeded. Got an unlimited plan, or still have allowance on your capped plan? Then try moving your device closer to the to see if there s an improvement. Obstacles, walls and interference from devices can affect WiFi speeds, so try to avoid these where you can. Lost or forgotten your WiFi password? If you ve lost your WiFi Keep Me Card, you can find your setting details on the back of the. If you ve changed your WiFi details, you can reset them back to the default just press the reset button on the back of your for 0 seconds (the may take up to 0 minutes to fully reboot). Still need help? Check out our FAQs at foxtel.com.au/broadbandhelp or us < > and we ll take you through it.from time to time we need to update the network to keep the service running smoothly for you. To find out if any outage is scheduled in your area, visit foxtel.com.au/support/outage