QUICK START GUIDE. M40 Series Cellular modem. Version 1.0

Transcription

1 QUICK START GUIDE M40 Series Cellular modem Version Maestro M40 Series

2 Copyright Copyright 2015 Maestro Wireless Solutions Limited. All right reserved. This document is for the use of intended recipients only and the contents may not be reproduced, redistributed, or copied in whole or in part for any purpose without Maestro prior express consent.! Note: This document is subject to change without notice This manual cover the following products: Maestro M403G02 Maestro M403G04 DOCUMENT VERSION DATE 1.0 Initial document release 10 July 15 2 Maestro M40 Series

3 This manual is written without any warranty. Maestro Wireless Solutions Ltd. reserves the right to modify or improve the product and its accessories which can also be withdrawn without prior notice. Our company stresses the fact that the performance of the product and its accessories depends on the proper use conditions as well as the surrounding environment. Maestro Wireless Solutions Ltd. assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem and this manual. This software, solution or application is provided on an "as is" basis. No warranty whether expressed or implied is given by Maestro Wireless Solutions Ltd. in relation to this software, solution or application. User shall assume the entire risk of using or relying on this software, solution, and application. In no event will Maestro Wireless Solutions Ltd. be liable for any loss or damage including without limitation, indirect or consequential loss, damage, or any loss, damage whatsoever arising from loss of data or profit arising out of, or in connection with, the use of this modem product. Every effort is made to keep the product and its software up and running smoothly. However, Maestro Wireless Solutions Ltd. takes no responsibility for, and will not be liable for, the product or its software being temporarily unavailable due to technical issues beyond our control. The above terms and conditions are subject to change without prior notice. The present use of this product solution implies that the user approves and understands all the above terms and conditions. 3 Maestro M40 Series

4 Table of Contents 1 SAFETY PRECAUTIONS GENERAL PRECAUTIONS USING THE MODEM IN VEHICLE PROTECTING YOUR MODEM 6 2 OVERVIEW SCOPE TARGET AUDIENCE 7 3 USER MANUAL CONVENTIONS 8 4 PRODUCT OVERVIEW M40 SERIES AT A GLANCE 9 5 PRODUCT FEATURES 10 6 M40 CABLES AND ACCESSORIES ADAPTIVE CABLE PIN MICRO- FIT EDGE DB9 EDGE PIN MICRO- FIT EDGE AC/DC ADAPTOR 12 7 PHYSICAL DIMENSIONS AND LED PHYSICAL DIMENSIONS LED INDICATORS ENABLING/DISABLING THE LED 14 8 HARDWARE INSTALLATION CONNECT THE SIM CARD EXTRACTING THE SIM CARD CONNECT THE CELLULAR ANTENNA CONNECT THE MOLEX CABLE 16 9 COMMUNICATING WITH THE M COMMUNICATIONS TESTING FOR THE M VERIFYING THE RECEIVED SIGNAL STRENGTH VERIFYING THE NETWORK REGISTRATION CHECKING THE PIN CODE STATUS MAIN AT COMMANDS FOR THE M ECHO FUNCTION 21 4 Maestro M40 Series

5 10 SUPPORT 22 5 Maestro M40 Series

6 1 Safety Precautions 1.1 General precautions The modem generates radio frequency (RF) power. When using the modem, care must be taken to ensure safety as well as compliance with all the regulations surrounding the use of RF equipment. Do not use the modem in aircraft, hospitals and petrol stations or in places where using GSM products or other RF equipment is prohibited. Be sure that the modem will not be interfering with nearby equipment such as pacemakers or medical equipment. The antenna of the modem should be directed away from computers, office equipment, home appliance, etc. Always keep the modem at a minimally safe distance of 26.6cm or more from a human body. Do not put the antenna inside metallic boxes or other containers 1.2 Using the modem in vehicle Check for any regulation or law authorizing the use of GSM equipment in vehicles in your country before installing the modem. Installation of the modem should be done by qualified personnel. Consult your vehicle dealer for any possible interference concerns related to the use of the modem. Be careful when the modem is powered by the vehicle s main battery. The battery may be drained after extended period. 1.3 Protecting your modem To ensure error-free usage, please install and operate your modem with care and comply with the following: Do not expose the modem to extreme conditions such as high humidity/rain, high temperatures, direct sunlight, caustic/harsh chemicals, dust, or water. Do not try to disassemble or modify the modem as there are no user serviceable parts inside and the warranty would be void in case of tampering. Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions. Do not pull the power supply cable. Please attach or detach it by holding the connector after switching off the supply. Install and connect the modem in accordance to the instruction manual. Failure to do so will void the warranty. 6 Maestro M40 Series

7 2 Overview 2.1 Scope This document provides you all the information you need to set-up, configure and use the Maestro M40 Series modem. 2.2 Target audience This document is intended for customers and integrators who understand basic telecommunications and information technology terminology and concepts. 7 Maestro M40 Series

8 3 User manual conventions The following symbols are used throughout the user manual: The following symbol indicates attention must be paid The following symbol indicates a warning The following symbol provides information 8 Maestro M40 Series

9 4 Product overview 4.1 M40 Series at a glance Dual-band HSDPA (M403G02), tri-band HSDPA (M403G04) o M403G02 Dual band 900/2100MHz o M403G04 Tri band 800/850/2100 GPRS/EDGE auto-fallback One single 8-pin Molex connector for RS-232 and power supply If any of these items are missing or damaged, please contact Maestro Support immediately. The Maestro Support website can be found at: 9 Maestro M40 Series

10 5 Product features The M40 is the perfect solution for M2M applications facing tough environmental conditions and extended lifetime requirements. This compact and intelligent modem running Open AT Application Framework is perfect to connect industrial equipment such as electricity meters, programmable logic controllers, lifts and vending machines. 6 M40 cables and accessories 6.1 Adaptive cable The adaptive cable provides the serial interface and is used as the power source of the M40. It has three edges/plugs pin Micro-Fit edge 10 Maestro M40 Series

11 Refer to the following table for the pin description of the 8-pin Micro-Fit Edge of the Adaptive cable. Pin Number Signal Description 1 RS232-CTS Main RS232 Clear To Send 2 RS232- RTS Main RS232 Request To Send 3 RS232-RXD Main RS232 Receive Serial Data 4 RS232-TXD Main RS232 Transmit Serial Data 5 RS232-DTR Main RS232 Data Terminal Ready 6 GND Ground Connection 7 Power Supply with a 4.75 ~ 32V DC input 8 Detection of the Adaptive Cable Vin Adaptive Cable Detect DB9 Edge Refer to the following table for the pin description of the DB9 Edge of the Adaptation Cable. Pin Number Signal Description 1 Not Connected 2 RS232 RXD Output Data to DTE 3 RS232 TXD Input Date from DTE 4 RS232 DTR Input Signal from DTE 5 GND Ground Connection 6 Not Connected 7 RS232 RTS Flow Control Signal from DTE 8 RS232 CTS Flow Control Signal to DTE 9 Not Connected 11 Maestro M40 Series

12 pin Micro-Fit Edge Refer to the following table for the pin description of the 2-pin Micro-Fit Edge of the Adaptive cable. Pin Number Signal Description 1 GND Ground Connection 2 Vin 4.75V to 32V 6.2 AC/DC adaptor The AC/DC adaptor is used with the Adaptive cable. It comes with a shortcircuit protection adaptor to help protect the M40 from overvoltage and power surges. 12 Maestro M40 Series

13 7 Physical dimensions and LED 7.1 Physical dimensions M40 Series dimensions without connector Lenght 67mm Depth 51.5mm Height 23.5mm Weight 60g 13 Maestro M40 Series

14 7.2 LED indicators The M40 operational status is defined by a green LED, which is located next to the SIM connector on the M40 panel. Refer to table below for more information about the M40 LED status indicator. M40 State LED Status Description ON OFF Permanently lighted Slow flash (LED is switched ON for 200ms, OFF for 2s) Quick flash (LED is switched ON for 200ms, OFF for 600ms) Very quick flash (LED is switched ON for 100ms, OFF for 200ms) OFF The M40 is powered ON, but not registered in the network. The M40 is powered ON, and registered in the network. The M40 is powered ON, registered on the network, and communication is in progress. The M40 is powered ON, but the software downloaded is either corrupted or noncompatible ("BAD SOFTWARE"). The M40 is either switched OFF, or the Flash LED has been disabled by the user*. 7.3 Enabling/disabling the LED The M40 has a green LED indicator that shows the status of the GSM network. It is possible to disable this LED during Sleep mode in order to reduce power consumption. Using a communication software such as HyperTerminal, enter: AT+WHCNF=1,0 AT+WHCNF=1,1 LED will be on all the time With no SIM card LED OFF With SIM card see chapter 7.2 /!\ The M40 will need to be restarted for the new settings to take effect 14 Maestro M40 Series

15 8 Hardware installation 8.1 Connect the SIM card SIM card(s) should be inserted into the SIM tray as illustrated in the image below. SIM card contact should be face up. Prepare the SIM card in the correct position as shown in the figure below Slide the SIM card into the SIM holder Use a tool to help push the SIM card into the SIM holder. Push the SIM card all the way in until you hear a clicking sound. Close the SIM holder. 8.2 Extracting the SIM card In order to extract the SIM card from the M40, follow the procedure below. Open the SIM socket flap. Use a tool to further push the SIM card into the SIM holder. Push until you hear a clicking sound. The SIM card should spring out a little bit after the clicking sound. Extract the SIM card from the M Maestro M40 Series

16 8.3 Connect the Cellular antenna Connect the cellular antenna to the FME connector on the unit. Note: For most applications, the antenna(s) included with the unit will provide suitable reception, but some circumstances/environments may require a higher quality antenna or one mounted in a different location. If this is the case, Maestro has many antenna options to chose from, please contact us or visit maestro-wireless.com. 8.4 Connect the Molex cable Plug the I/O and power cable into the M40 and switch on the external power supply source. 16 Maestro M40 Series

17 9 Communicating with the M40 After setting up the M40, communications can be established by directly sending AT commands to the device using terminal software such as HyperTerminal for MS Windows. The following sub-sections describe how this is done. 9.1 Communications Testing for the M40 To perform a communications test after the M40 has been setup, do the following: Connect the RS-232 link between the external application (DTE) and the M40 (DCE). Configure the RS-232 port of the DTE as follows: Bits per second: 115, 200bps Data bits: 8 Parity: None Stop Bits: 1 Flow control: hardware Using a communication software such as HyperTerminal, enter: AT When communications have been established, the M40 will respond with an OK, which is displayed in the HyperTerminal window. If communications cannot be established with the M40, do the following: Check the RS-232 connection between the application (DTE) and the M40 (DCE). Check the configuration of the COM port used on the DTE 17 Maestro M40 Series

18 Refer to the table below for other AT commands that can be used after getting the M40 started. AT Command AT+CGMI AT+CPIN=xxxx AT+CSQ AT+CREG? ATD<phone number> ATH Description To check if the serial link is OK. The M40 will respond with "Sierra Wireless" when it is OK. To enter a PIN code, xxxx (if activated). To verify the received signal strength. To verify the registration of the M40 on the network. To initiate a voice call. To hang up (end of call). Table: Basic AT Commands for the M Verifying the Received Signal Strength The M40 only establishes a call if the received signal strength is strong enough. Using communication software such as HyperTerminal, enter AT+CSQ to check the received signal strength. The response returned will follow the format +CSQ: <rssi>, <ber> where: <rssi> = received signal strength indication, and <ber> = channel bit error rate. Refer to the table below for the description of the <rssi> values returned. <rssi> Value Description 0 10 Received signal strength may be insufficient Received signal strength is sufficient Not defined. 99 No measure available. Table: <rssi> Value Description 9.3 Verifying the Network Registration To check the network registration, make sure that a valid SIM card has been properly inserted into the M40. Note: When using the M40 with Embedded SIM, ensure that the device has been registered by the network provider. 18 Maestro M40 Series

19 Using a communication software such as HyperTerminal, enter AT+CREG? to verify the network registration of the M40. Refer to the table below for the list of main responses returned. AT+CREG Response +CREG: 0,0 +CREG: 0,1 +CREG: 0,5 Description Not registered. Registered on the home network. Registered on a roaming network. Table: AT+CREG Main Reponses If the M40 is not registered on the network, do the following: Check the connection between the M40 and the antenna. Verify the signal strength to determine the received signal strength (refer to section 8.2 Verifying the Received Signal Strength). 9.4 Checking the PIN Code Status Using a communication software such as HyperTerminal, enter AT+CPIN? to check the PIN code status. Refer to the table below for the list of main responses returned. AT+CPIN Response +CPIN: READY +CPIN: SIM PIN Description The PIN code has been entered. The PIN code has not been entered. Table: AT+CPIN Main Responses 19 Maestro M40 Series

20 9.5 Main AT Commands for the M40 The table below lists the main AT Commands required for starting the M40. For other available AT Commands, refer to document [1] Firmware 7.42 AT Commands Manual (Open AT Application Framework 2.32). Feature/Function AT Command Response Description Check network registration Enter PIN code AT+CREG? AT+CPIN=xxxx (xxxx = PIN code) +CREG: 0,1 +CREG: 0,2 +CREG: 0,0 OK +CME ERROR: 16 +CME ERROR: 3 The M40 is registered on the network. The M40 is not registered on the network; registration attempt is ongoing. The M40 is not registered on the network; no registration attempt has PIN code accepted. Incorrect PIN code (with +CMEE = 1 mode*). PIN code already entered (with +CMEE = 1 mode*). Receive a call ATA OK Answer the call. Initiate a call Initiate an emergency call ATD<phon enumber>; (Do not forget the «;» at the end for «voice» call) ATD112; (Do not forget the «;» at the end for «voice» call) OK +CME ERROR: 11 +CME ERROR: 3 OK Communication established. PIN code not entered (with +CMEE = 1 mode). AOC credit exceeded or communications has already been established. Communications established. Hang up ATH OK Communication has been lost Store the parameters in EEPROM AT&W NO CARRIER OK Table: Main AT Commands used for the M40 The configuration settings are stored in EEPROM (non-volatile memory). * The command AT+CMEE=1 switches to a mode that enables a more complete error diagnostic. 20 Maestro M40 Series

21 9.6 Echo Function If no echo is displayed when entering an AT command, it could mean either of the following: The local echo parameter of your communication software such as HyperTerminal is disabled. The M40 echo function is disabled. To enable the M40 echo function, enter the AT command ATE1. When sending AT commands to the M40 using a communication software such as HyperTerminal, it is recommended to: Disable the local echo parameter of your communication software Enable the M40 echo function (use the ATE1 AT command) In a machine-to-machine communication with the M40, it is recommended to disable the M40 s echo function (using the ATE0 AT command) in order to avoid useless CPU processing. 21 Maestro M40 Series

22 10 Support There are several resources available to you for support and troubleshooting of your Maestro product or for resolving configuration difficulties at Maestro s support website, Try these troubleshooting steps to eliminate your problem. After working through these steps and if your problem is not solved, please send a ticket to Maestro support team. Fill out an Online Support Request via: You will need to create a user account if one is not already set up. 22 Maestro M40 Series