Cisco Networking Academy Road Show

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1 Cisco Networking Academy Road Show Session Number Presentation_ID Peter Joyce Cisco Systems, Inc. Workforce Development Manager 1

2 Objectives On Your Mind 2

3 Presentation Topics IT Workforce: Supply vs Demand Changing Job Scene? Cisco Academy Response 3

4 IT Workforce Supply vs Demand Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 4

5 The Demand Side Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 5

6 General Trends in Workforce Professional and related occupations expected to grow fastest by % increase, a gain of 6.5M jobs. Service occupations a close second, concentrated in food preparation & serving, and healthcare support Management, business & financial occupations are third, with concentrations in computer & information systems managers & preschool and childcare center administrators Computer & healthcare occupations expected to grow fastest 6

7 General Trends in Workforce Education and training are increasing in importance for attaining a high-paying job Only 1 of the 50 highest paying occupations does NOT require a BA or higher 4 of the 5 fastest growing occupations requiring a BA degree are technology occupations OJT and previous work experience growing in importance for technology-related occupations 7

8 IT Workforce: ITAA IT workforce at 10.5 Million Non IT companies represent 79 percent of employment for IT workers Programmers represent the largest single group of IT workers Technical support and network system design categories saw the largest year to year increase in employment Employers still put hiring emphasis on solid track record previous experience (46 %) four-year college degree (41%) Personality is a major plus. In the soft skills, interpersonal drew most votes twice as important as project management or team building Source: Information Technology Association of America 8

9 IT Workforce: RHT CIOs remain optimistic about IT hiring in the second quarter 12%of executives polled plan to add full-time IT staff in the next three months while just 3%anticipate personnel cutbacks. For the sixth consecutive quarter, business growth was cited as the leading motivation for adding IT staff. Technology executives in the Mountain and East South Central regions are most optimistic about hiring activity. Networking is the hottest specialty. Microsoft Windows (NT/2000/XP) administration skills are in strongest demand. Source: Robert Half Technology 9

10 Areas of Investment Capital expenditures Spam/viruses Wireless communication Business intelligence Internet Regulatory Requirements Source: Robert Half Technology 10

11 Skills in Demand Communication skills Business fundamentals Interpersonal skills Bottom-line contributions Source: Robert Half Technology 11

12 Interest in Workplace Learning 63 Percent of CIOS said it was valuable to have a prospective employee work on a project or contract basis as a means of evaluation for full-time employment within their IT departments. Source: Robert Half Technology suvery of 1,400 CIOs from US companies with more than 100 employees 12

13 IT s Hottest Skills According to CIOs surveyed, the specialities experiencing the strongest demand in US corporate IT departments Windows administration Visual Basic Development 46% 84% Source: Robert Half Technology survey of 1,650 CIOs from US companies with more than 100 employees. Check Point Firewall admin Cisco Network admin 33% 41% SQL Server management 31% 13

14 IT Workforce: Manpower Management Legal Legal * Bubbles represent # of workers employed within each segment (n=168 Million Workers Total) Computers and Math Avg. Hourly Wage Farming, Fishing, & Forestry Production Office Office & Administrativ e Installation, Maintenance & Repair Repair Architects & Engineers Business and and Healthcare Financial Lif Life, e, Phy Physical & Practicioners Social Social Science Education, Training & Library Construction & Extraction Sales Sales & Transportation Related & Warehouse Building and and grounds cleaning Food Food Preparation & Serv Serving Arts, Arts, design, entertainment, sports sports & media media Community & Social Social Serv Service Protectiv e Serv Service Healthcare Personal Care Care Support & Serv Service % 10.0% 20.0% 30.0% 10 Year Growth Rate Source: Manpower Market Intelligence Department 14

15 The Supply Side Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 15

16 Population Trends Overall U.S. population expected to grow by 24M Youth population (ages 16-24) 7% increase Post baby boomers (ages 35-44) decrease Baby boomers (ages 55-64) 46% increase 16

17 Supply Side Only 17% of 12th grade students scored at a proficient level of math in 2000 Nearly one-third of all high school students fail to graduate. Only about half of African-American and Hispanic youth make it to graduation day and fewer than 20% are ready for college-level academics. Fewer American college students are gaining Computer Sciences degrees the numbers dropped 18% in According to Gartner, there s a prediction of a shortage of technology professionals in the U.S. within the next 3-5 years. 17

18 The Future of IT Education 18

19 The Future of IT Education 1. All Education is Local 2. All Students Must Have a Strong Academic Foundation. 3. Must Establish Articulations between Secondary Schools, Community Colleges, and 4-year Colleges and Universities 4. Students Must be College-Ready 19

20 The Future of IT Education 4. Technical Skills Must Be Fundamental. 5. Deliberate Efforts Must Foster the Development of Engineers. 6. Unprecedented Partnerships Must Be Established. 20

21 Workforce Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 21

22 Groundhog Job Shadow Day Students get introduced to Industry Cisco employees host over 3,000 students at 75 sites 300 Cisco employees volunteered Customers and Post Secondary Partners Engaged Over 9,000 slices of pizza were consumed! 22

23 All Academy Days Industry introduced to Students skills Team competitions router configuration, cabling, quiz bowl. Employers serve as judges. Industry professionals serve as judges Presentation from Employers and Education Event in a Box 23

24 Community Service Projects Partnership with Cisco Philanthropy Installation of technology at community organizations Cisco volunteer engineers and Academy students and instructors serve as field teams 24

25 Virtual Field Trips What it takes to be a Geek Satellite Networking Home Networking Retailing in Digital Age egovernment White House Networking 25

26 Alumni Must Register 26

27 27

28 28

29 Once a student has completed a core course, and been marked as passed in the on line grade book, the Alumni Home link will appear in the left hand navigation. Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 29

30 To Be Eligible, user must be: 18+ Yrs. Of Age Successfully complete one core course (70 hours) Be marked as Pass in the On Line Grade Book If user is eligible, Registration Link Appears on User Home Page All users have access to VOD on Alumni Program and Registration Process on their Home Page 30

31 We have lost access to 330,000+ Eligible Alumni 31

32 Eligible Alumni can get assistance from special Alumni Help Desk to recover their log in for 2 weeks to enable them to register If they do not register, they lose access again. 32

33 Once registered, Alumni have continued access to most current version of curricula they have completed to remain current in certification/recertification 33

34 Only registered Alumni have access to Career Connection and Alumni Connection Web sites 34

35 Career Connection Understanding the Ecosystem 35

36 Linking Academies with Cisco Ecosystem Distribution Internet Communications Software Learning Services Learning Services Internet Business Solutions Professional Services Strategic Alliances Service Provider Solutions Partners 36

37 What Is Career Connection? Global job placement initiative connecting employers and job candidates Relationship building between Academies and Cisco Partners Career Connection can fill employer needs for full time, part time, and contract candidates, as well as internships Career Connection online or personal support 37

38 "Cisco Career Connection programs helped us find just what we needed." Ron Stenzel Vice President and General Manager Darcomm Network Solutions, Phoenix, AZ Cisco Gold Certified Partner Presentation_ID 2001, 2003, Cisco Systems, Inc. All rights reserved. 38

39 Want Ad Cisco IP Telephony and Berbee Consultant training program Corporate Madison, WI: 6 months learning Cisco s voice technologies and Berbee s consulting methods. 80% learning activities; 20% of on-the-job experience. 9 months gaining on-the-job experience by applying what they ve learned to production networking and IP Telephony projects for Berbee customers. Placements - Indianapolis, IN; Detroit, MI; Cleveland, OH 39

40 Start Connecting Career Connection : US-Career-Connection@cisco.netacad.net 40

41 Questions and Answers Session Number Presentation_ID 41

42 Contact Information Peter Joyce 42

43 Presentation_ID 43

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