ISTQB in a Nutshell. ISTQB Marketing Working Group. February 2012 v10

Transcription

1 ISTQB in a Nutshell ISTQB Marketing Working Group February 2012 v10

2 Contents Introduction to ISTQB ISTQB : Worldwide Footprint Syllabi and Exams Benefits Contacts 2

3 What is ISTQB? ISTQB : International Software Testing Qualifications Board ( Non-profit association Founded in Headquarters in Belgium With own constitution, rules and regulations Composed of volunteer international Testing Experts Responsible for ISTQB certified tester scheme world-wide ISTQB is the world s leading organisation for Software Testing Certification Advancing the software testing profession 3

4 ISTQB Vision ISTQB Vision To continually improve and advance the software testing profession by: Defining and maintaining a Body of Knowledge which allows testers to be certified based on best practices, connecting the international software testing community, and encouraging research. 4

5 ISTQB Mission (1) ISTQB Mission 1) We promote the value of software testing as a profession to individuals and organizations. 2) We help software testers to be more efficient and effective in their work, through the certification of competencies. 3) We enable testers to progress their career through a Professionals Code of Ethics and a multi-level certification pathway that provides them with the skills and knowledge they need to fulfil their growing responsibilities and to achieve increased professionalism. 4) We continually advance the Testing Body of Knowledge by drawing on the best available industry practices and the most innovative research, and we make this knowledge freely available to all. 5) We set the criteria for accrediting training providers, to ensure consistent delivery of the Body of Knowledge, world-wide. 5

6 ISTQB Mission (2) ISTQB Mission 6) We regulate the content and coverage of exam questions, the examination process, and the issuing of certifications by official examination bodies. 7) We are committed to expanding software testing certifications around the world, by admitting member boards into the ISTQB. These boards adhere to the constitution, bylaws, and processes defined by the ISTQB, and participate in regular audits. 8) We nurture an open international community, committed to sharing knowledge, ideas, and innovations in software testing. 9) We foster relationships with academia, government, media, professional associations and other interested parties. 10) We provide a reference point against which the effectiveness of testing services can be evaluated, by maintaining our prominence as a respected source of knowledge in software testing. 6

7 ISTQB Values Professionalism Continuous learning Knowledge sharing Openness Integrity Consistency Non-profit independency Active member boards International presence 7

8 ISTQB Value Chain 8

9 ISTQB eco-system ISTQB Creation of new syllabi Definition of world-wide rules Working Group activities Examination Body Performs exams Issues certificates Member Board Translation/ Release of new syllabi Accreditation of training providers Creation and release of exam questions Adoption of ISTQB rules Contribution to ISTQB Working Groups Perform exam/ issue certificates Certified tester Segregation of duties International harmonization and mutual recognition Accredited Training Provider Creation of course materials Delivery of courses 9

10 ISTQB Working Groups Training providers Member Boards Exam Providers ISTQB General Assembly Glossary Executive Committee Release Management Foundation Marketing Product Dev. Steering Committee Strategy Governance Advanced Expert TBOK Exam Processes Audit 10

11 Contents Introduction to ISTQB ISTQB : Worldwide Footprint Syllabi and Exams Benefits Contacts 11

12 ISTQB - The evolution 1998 ISEB (Information Systems Examinations Board, part of the British Computer Society) develops the Certified Tester Syllabus. The first Software Testers are certified in The I ISTQB (International Software Testing Qualifications Board) is founded by 8 member boards: Austria, Denmark, Finland, Germany, Sweden, Switzerland, the Netherlands and UK 2003 The syllabus for the Advanced Level is completed First exams for ISTQB Certified-Tester Advanced Level 2006 The number of member boards grows steadily 2007 The Foundation and Advanced Syllabi are improved 2009 The number of Member Boards climbs further The number of certifications reaches BCS withdraws ISEB Test Practitioner scheme in favor of ISTQB Certified Tester Advanced Level. The first Expert Level syllabus is released 2011 More than certifications issued across the world Issue of additional Expert Level Syllabi 12

13 Footprint Geographic coverage 47 Boards 71 Countries The countries in which ISTQB operates contribute to over 90% of the world-wide GDP 13

14 Footprint Number of certifications As of December 2011 the number of certifications issued has passes , with a trend of approximately new certifications per quarter. Among the technology-independent certifications schemes, ISTQB is the third one in the IT industry in number of certified persons (below only PMI and ITIL) and clearly the first in the Testing subject. ISTQB constitutes an international de-facto reference 14

15 Footprint Number of accredited training providers ISTQB can rely on a considerable number of accredited training providers world wide As of December 2011 we can count on; 180+ accreditations for Foundation Level 80+ accreditations for Advanced Level 15

16 Contents Introduction to ISTB ISTQB : Worldwide Footprint Syllabi and Exams Benefits Contacts 16

17 ISTQB - Syllabi and Glossary ISTQB has defined three levels of syllabi Foundation Advanced (Test Manager, Test Analyst, Technical Test Analyst) Expert (Improving the Test Process, Test Management, Test Automation *, Security Testing *, etc) Syllabi are publicly available for download from the ISTQB Web Site Syllabi are written by industry expert and continuously reviewed and improved Terms used in the ISTQB syllabi are described in the ISTQB Glossary * - publishing in progress 17

18 ISTQB Levels and syllabi Page 18

19 ISTQB Foundation Level SW Testing Fundamentals Testing throughout the software life cycle Static techniques Testing design techniques Test management Tool support of Testing Basic Elements Software Development Models Inspections and testing process The test development process Test Organization Types of Test Tools Testing definition Test levels Inspection Process (review) Categories of test design techniques Test Planning and Estimation Effective use of tools: potential benefits and risks General principles Types of testing Static Analysis by tools Specification-based techniques (black-box) Test Progress Monitoring and Control Introducing a tool into an Organization Testing process Regression test Structure-based techniques (white-box) Configuration Management The psychology of testing Experience-based Techniques Risk Management Choosing test techniques Incident Management Page 19

20 ISTQB - Advanced Level Test Analyst Technical Test Analyst Test Management Software testing fundamentals Testing throughout the software life-cycle Test design techniques Static testing techniques Test management Tool support for testing Definition of terms Reason for testing Fundamental test process The psychology of testing Re-test and regression test Software Devel. models The economics of testing Test plan Component test Integration test Explanation of techniques terms Black and white box tests Functional test techniques Structural test techniques Experience-based techniques Meaning of static test Reviews and the test process Types of review Static analysis Organization Configuration management Test estimation, monitoring control Incident management Testing standards Types of testing tool Tool selection and use Expected results System test Prioritizing tests Acceptance test Common topic Test Analyst topic Maintenance test Test Management topic Technical Test Analyst topic Page 20

21 ISTQB - Expert Level Improving the Test Process Context of Improvement Model based improvement Analytical based improvement Selecting the Approach Organizational Aspects Managing Change Why? Introduction Introduction Selection of test process improv. Organization Change Manag. Process What can be improved? SW models (CMMI, ISO 15504) Causal Analysis Process for Improvement Roles Human factors Views of Quality Test models (TPI, TMMi) GQM model Initiating & Diagnosis of the Situation Skills Critical Success Factors Generic improv. cycle (Deming, IDEAL) Context based models (CTP, STEP) Measures, Metrics & Indicators Establishing a Test Impr. Plan Key Success Factors Overview of Improv. approaches Acting to implement Improvements Setting a culture Learning from Impr. Program Adapting to different Life Cycle Models Page 21

22 ISTQB Expert Level Test Management Mission, Policies, Strategy and Goals Managing the Test Team Managing across the Organization Project Mngmt Essentials Test Project Evaluation & Reporting Domain and Project Factors Mission, Policies, Metrics of success Building the Test Team Advocating the Test Team PM tasks Tracking Information Considerations for lifecycle models Test Strategies Developing the Test Team Placement of the Test Team Project Risk Management Internal Reporting Managing partial Lifecycle models Alignment of Test Policy and Strategy Within Organization Leading the Test Team Stakeholder communication Standards and Regulations External Reporting Release Considerations Managing External Relationships Creating and Building Relationships Quality Management Test Results Reporting and Interpretation Evaluating Effectiveness & Efficiency Quality activities/ Tools across the Organization Statistical Quality Control techniques Metrics Ethical issues Project Retrospectives Page 22

23 Exams The exam is structured on multiple-choice questions for Foundation and Advanced Level For Expert Level, an essay is also required Number of questions and length of exams are: Foundation exams: 40 questions, length = 1h (75 minutes for candidates taking exams not in their native language) Advanced exams: 65 questions, length = 3h (or 225 minutes for candidates taking exams not in their native language) Questions are defined in a very strict way Exams can be held without attending the course For more details, see the FAQ section in the ISTQB Web Site 23

24 Exam questions Questions are selected according to defined set of rules: Proportional distribution of questions on the basis of Syllabus chapters topics. Distribution of questions on the basis of different types: K1 = Remember (mnemonic contents), K2 = Understand (conceptual contents), K3 = Apply (exercise that requires the use of testing notions or techniques) K4 = Analyze (exercise that requires also a contextual analysis) Expert level exams include five different K-levels (K2 to K6), with two additional higher K-levels: K5 = Evaluate K6 = Create (make judgments based on criteria and standards) (reorganize elements into a new pattern or structure; devises a procedure for accomplishing some task, invents a product) 24

25 Contents Introduction to ISTB ISTQB : Worldwide Footprint Syllabi and Exams Benefits Contacts 25

26 Benefits for professionals International recognition of acquired competences and skills Possibility to use the logo Certified Tester (with identification of the specific level of certification) Supports to the career path from foundation level to expert level 26

27 Benefits for companies The certification can be a competitive advantage for companies thanks to the increased level of reliability of the applications developed and the cost optimization of test activities, derived from the ISTQB competencies. The certification in consulting companies can offer high-level services to customers, increasing revenues and brand value. ISTQB in investing in the definition of a Partner Program for the companies that have a large number of certified testers ISTQB Glossary helps testers across the globe speak the same language. 27

28 Benefits for Training Providers For educational institutes and consulting companies it is possible to become an Accredited Trainer Provider; the processes and rules for accreditation are defined at international level Accredited Trainer Providers can ensure a high standing in training services thanks to: certified trainers training material whose content, quality and syllabi coverage is checked by ISTQB Boards early information and consultation on the evolution of ISTQB Glossary and Syllabi Accredited Training Providers can benefit of specific logos and are listed in the ISTQB Web Site 28

29 Contents Introduction to ISTQB ISTQB: Worldwide Footprint Syllabi and Exams Benefits Contacts 29

30 ISTQB Contacts ISTQB official website ISTQB Address: Avenue du Roi, Brussels Belgium ISTQB contact 30

31 ISTQB channels You Tube presence Slide Share presence : : Linkedin Community: : groups?about=&gid= &trk=anet_ug_grppro Twitter channel XING community : : Facebook presence : International-Software-Testing-Qualifications-Board/