Master s Programme in Service Design and Engineering

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1 Master s Programme in Service Design and Engineering Degree Programme in Computer Science and Engineering Degree: Master of Science in Technology - M.Sc. (Tech) 120 ECTS Major: Service Design and Engineering (IL3005) Director of the programme: Professors of the major: Academic coordinator: More information: Professor Heikki Saikkonen Professor Marjo Kauppinen Professor Heikki Saikkonan Håkan Mitts General program structure: The Master s Programme in Service Design and Engineering (SDE) consists of six study modules A2, A3, C, W, M and D, total of 120 ECTS (European Credit Transfer and Accumulation System). Students must complete all listed courses in the modules as part of master degree. Picture 1: Module structure of SDE program T233-2 A2 - Intermediate Module in Service Design and Engineering 20 cr - Service and information science foundations T234-3 A3 - Advanced Module in Service Design and Engineering 20 cr - Service technologies track - Service systems track T235-C C- Special Module in Service Design and Engineering 20 cr - Digital Innovation Venture Experience T901-M M - Methodological Principles T901-W W - Elective Studies - min. 3 ECTS of mandatory foreign language 10 cr 20 cr

2 T901-W D - Master s Thesis 30 cr The Aalto Service Design and Engineering (SDE) Master's Program is an interdisciplinary approach to computer science and engineering, information system management and digital services graduate education. The SDE program focuses on the development of digital and software services from user centric perspectives, to meet the needs of networked businesses. Students cover the foundations of service systems and platforms both from technical and business perspectives. The program is a very intensive two (2) year full-time commitment. Courses focus on service concept research, strategic foresight, service development, software engineering, open innovation, business modeling, implementation strategies, lifecycle architectures, and governance models. All students will be engaged in a real-life case or new start-up projects in business camps or projects. These courses require the students to analyze real user and business stakeholder needs, implement business needs by programming new solutions, and manage these new systems in authentic situations. Service innovation and entrepreneurship are important parts of the curriculum. The SDE program cooperates with the Aalto Ventures Program (AVP) in order to provide students with world-class innovation and entrepreneurial skills. Students can include the AVP minor in their study program. For details on the AVP minor, see The SDE program provides a good foundation also for a scientific research career. The research methodology studies on paper writing, publishing, and the M.Sc. thesis are a solid track to highly valued graduate, development, consulting, or research position in industry and academic institutions. SDE students graduate to highly competitive information technology roles in international and local organizations both in the business and technology roles. Typical job titles can be etc. Service Development Engineer/Consultant, Systems Engineer, Business Development Manager, Service Manager, Account Manager, Product/Service Manager, Enterprise Architect, Chief Service Officer (CSO) or Chief Technology Officer (CTO). There are several cases where SDE students have founded successful new ventures, business or non-profit organizations from the content of program. T233-2 Intermediate Module in Service Design and Engineering A2 (20 ECTS) Professors in charge of the module: Prof. Kauppinen and Prof. Saikkonen Description of the module: The A2 module is an introduction to service science and digital services technologies. The module provides the foundation for innovative design of IT-based services. It is common to all SDE students. TU Aalto Introduction to Services 5 I 1 T ICT Enabled Service Business and Innovation 5 I-II 1 T Software Architectures 5 III-V 1 TU Service Innovation and New Service Development 5 I-II 2 Student choice of service design courses 5 Total 20

3 T901-M Methodological Principles M (10 ECTS) Professors in charge of the module: Prof. Kauppinen and Prof. Saikkonen Description of the module: The M-module is collaborative research module with courses on research foundation. The seminars are focusing in research methods and master thesis research or project related academic topics presented and approved by specialization track professor. T Service research seminar P 5 I V 1 T Methods for SW Engineering and Business Research P Student choice of common methodological studies list.* 5 Total 10 T235-C Special Module in Service Design and Engineering C (20 ECTS) Professors in charge of the module: Prof. Saikkonen 5 I - II 2 Description of the module: Special module in digital service based on the conceive, design, implement and operate (CDIO) model consists of four courses. The objective of this module is to teach students to work in expert teams on challenging digital and information services related technology and business innovation questions, problems, cases and Capstone projects. This module is intended to provide a culminating graduate experience that allows a student to demonstrate their technological innovation and entrepreneurial proficiency in several of the learning outcomes that are set forth by the program. T Master s Studio in Service Design and Engineering 6 I II 1 T Aalto Service Camp 6 V 1 37E01500 Project Management and Consulting Practice 6 II 2 Total 18* *NOTE: The C-module is only 18 ECTS, therefore you must ensure that your A3 module is 22 ECTS or more so that the total credits of C + A2 + A3 is 60 ECTS or more T234-3 Advanced Module in Service Design and Engineering A3 (20 ECTS) tracks Students must complete one of the preselected combinations of courses (full track) as part of master s degree studies. The track must be confirmed in the students personal study plan and approved by the academic coordinator of the programme. In the Service Technologies track, students learn how to design and implement IT-based services. The focus of the track is on web-based services with both desktop and mobile client systems. The student can focus on either server side or client-facing aspects of service development.

4 SDE specialization in Service technologies track (20 ECTS) from prof. Saikkonen. CSE-E5430 CSE-C3210 Scalable Cloud Computing Web Software Development 5 5 I-II II-III CSE-C3400 Information Security 5 I 2 T Mobile Cloud Computing 5 I-II 2 T User Interface Construction 3-4 II 2 T Mobile Systems Programming 5 III-IV 1 Student choice: approved by specialization track professor Total 22 In the Service Systems track, the student will learn how to innovate, define, purchase, operate and manage ICT-based service systems. SDE specialization in Service systems track (20 ECTS) from prof. Kauppinen. T Enterprise Systems Architecture 4 I 2 T Requirements Engineering P 3 III 1 T IT Governance P 4 II 2 T Software Project Management P 3 IV-V 1 T Management of a Software Venture P 6 I-II 2 T Individual Course on Usability 3 I-II 2 ELEC-E7850 User Interfaces 5 II 2 Student choice: approved by specialization track professor Total Elective Studies in Service Design and Engineering W (20 ECTS) Compulsory Course (3 cr): Kie-98.xxxx/ LC-xxxx Foreign language courses* 3 I-II, III-IV 1 Select any Aalto courses to complete 20 credits for the Elective studies module. The

5 following course is recommended: LC-1320 Thesis Writing for Engineers (w) 3 I-II, III-IV 1 The Aalto Venture Program is the entrepreneurial program at the Aalto University. The AVP is open for Aalto students. SDE students can include the AVP curriculum in their studies by taking the AVP as part of the elective studies. To make AVP part of your studies, follow the AVP guidelines. The courses below are specifically recommended for SDE students. CSE-E4751 Introduction to IT Business and Venturing 2 I-II 1 T Management of a Software Venture P 6 I-II 1 CSE-E5753 Technology Entrepreneurship Seminar 4 IV 1 CSE-E5754 Growth and Internationalization of Technology SMEs 4 V 1 Total 20 *Student will have to earn at least three credits for foreign language courses in order to demonstrate oral (o) and written (w) proficiency in a foreign language. Finnish and Swedish are not considered as foreign languages. List of courses that fulfill the requirement can be found at the www-page of the Language Centre. SDE program recommends students to include practical training (max 6 ECTS) from internships. Students are also highly recommended to take courses from the other track or courses offered by Aalto Ventures Programme (AVP) as electives. Master s Thesis D (30 ECTS) ECTS Period Year Thesis in the area of the A3 specialization track 30 III IV 2

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