Training of Trainers (TOT) Process Note SCOPE: Training of Trainers - RASCI Certified Trainers/ Experienced Trainers/ Fresh Trainers

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1 Training of Trainers (TOT) Process Note SCOPE: Training of Trainers - RASCI Certified Trainers/ Experienced Trainers/ Fresh Trainers Objectives: To ensure that each trainer is certified on National Skill Qualification Framework (NSQF)-aligned Qualifications Pack/National Occupations Standards (QP/NOS) prior to training batch commencement across skilling verticals. To ensure quality training delivery aligned with the QP/NOS. To enhance the horizon of knowledge & skills of trainees to impact employability. To create a cadre of competent NSQF-certified trainers in the Retail Industry for sustained learning and skill transformation. TOT Overview: Defined entry level requirements Trainers shall be permitted to undergo the TOT programme on establishing their eligibility. Eligibility criteria for trainers based on a combination of educational qualification and relevant industry experience has been defined on job role basis by RASCI. Training of trainers have been classified into two training models based on defined prescreening criteria: An existing trainer (Recognition of Prior Learning [RPL] Mode) An existing trainer is the one who meets the requisite education qualification, relevant industry experience, and possess a minimum of 1 year of training experience. Acknowledging the experience of an existing trainer in the Indian Vocational Education Training (VET) system, the existing trainer is required to undergo RPL mode of TOT for certification. RPL mode includes just the assessment and certification. A new trainer (Normal Mode) A new trainer is the one who meets the pre-requisite criteria defined by RASCI. A new trainer would have to undergo Normal mode of TOT i.e. a 10-day long programme, wherein applicant would be oriented and certified on domain skills as well as training delivery skills (Platform skills). Standardized structure of TOT models and recommended fee for training and assessment Availability of pre-read materials Trainer qualification has been linked to the NSQF, getting a recognized certificate would lead to better trainer s professional recognition, higher esteem, and demonstration of competence to employers. Certification of TOT is a two-layered process Layer 1 is Domain certification and layer 2 is on platform skills. Grading system for Trainers is provided based on the defined assessment criteria Standardized model for certification of Master Trainers Process guidance on conducting TOT program 1

2 Table I: Pre-screening Criteria - RPL Mode: Minimum Educational Experience 12th pass or Retail Diploma/Graduate. 12th pass with 4 years of experience in Retail Store Operations or Sales including minimum 1 year of supervisory experience OR 12th pass with 4 years of experience in Retail Store Operations or Sales including minimum 1 year of training experience OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales including minimum 1 year of supervisory experience OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales including minimum 1 year of training experience Table II: Pre-screening Criteria - Normal Mode Minimum Educational Qualifications Experience 12th pass or Retail Diploma/Graduate. 12th pass with 4 years of experience in Retail Store Operations or Sales OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales 2

3 Table III: Grading Matrix for Trainers Grade Certification & Validity Assessment Criteria Remarks Features Domain Score (All NSQF Levels) Platform Score (NSQF Level 5 & 6) A TRAINER 90% and 90% and Less than 90% Refresher A Grade Above above in any one course after 2 Assessment years Trainer results in lower Preference for Certification grade, as per the International validity 2 applicable case Skill training years Centers Possibility of better compensation B TRAINER 80% to 80% to Less than 80% Refresher B Grade 89% 89% in any course needed Assessment after 1 year of Trainer results in lower previous Certification grade, as per certification Validity 1 applicable case year C PROVISION 70% to 70% to Less than 70% Reassessment AL 80% 80% in any TRAINER Assessment within 6 results in fail months NOT CERTIFIED NOT CERTIFIED Below 70% Below 70% category - Repeat ToT For more details, please refer Draft Guidelines On Training Of Master Trainers, Trainers And Assessors (version 3.1) issued by NSDC at ToA-V3.1-NQAF-compliant pdf 3

4 RASCI TOT Process Flow Trainer Profile submission by RASCI-affiliated Training Partners RASCI-affiliated Training Partners to submit Trainer Profiles (CVs, Experience/appointment letters, highest qualification certificate/mark sheet, Aadhaar card copy) and details in Master format to RASCI for Approval Profile Verification by RASCI RASCI to review profiles and provide feedback within 72 hours of receipt of complete trainer profiles Profiles Approved for RPL Mode (Refer Annexure I for Process Flow) Profiles Approved for Normal Mode (Refer Annexure II for Process Flow) Profiles Rejected 4

5 Annexure I TOT RPL Mode Process Flow Profile Approval by RASCI RASCI approves eligible profiles for TOT RPL mode Fee Payment to RASCI Account After receiving approval from RASCI, VTP makes the required payment (INR 1800 per Trainer for domain and platform skills assessment) Enrolment of Trainers for TOT On receipt of TOT assessment fee payment, RASCI provides pre-read materials (Annexure III) for trainers and shares Master format with RASCI TOT Assessment Partner (AP) for scheduling assessments If the requested TOT batch size is <15 trainers, AP conducts online domain assessment (on RASCI QP/QPs) on the mutually agreed date (within 7 days from the receipt of payment) If the requested TOT batch size is >15 trainers, VTP may opt for offline (classroom mode) or online assessment. For offline assessment, a prior notice of one week is required. Domain Skills Assessment Result Declaration Domain assessment results will be shared with the VTP by RASCI within 3 working days from the date of assessment Platform Skills Assessment For trainers who score 70% and above in the domain assessment, platform skills assessment will be conducted on Trainer QP (MEP/Q0102) within 7 days from the domain skills assessment result declaration date Final Result Declaration (Domain & Platform Skills) Final results will be declared by RASCI within 7 days of platform skills assessment Format A submission by VTP VTPs to submit completely filled format A with RASCI within 2 working days from result declaration date Certificate Generation RASCI will issue provisional letters to qualified candidates within 7 days of receipt of format A Score < 70% FAIL Score between 70-79% Provisional pass Provisional letter with six-month validity will be issued by RASCI within 7 days of final result declaration Notes: Assessments are done in digital mode with comprehensively auditable trails Certificates will be issued once the TOT process is integrated into SDMS. Score = or >80% Certified Trainer (Grade B) Provisional letter with 1-Year validity will be issued by RASCI within 7 days of result declaration Score >90% Certified Trainer (Grade A) Provisional letter with 1- Year validity will be issued by RASCI within 7 days of result declaration Eligible for Master Trainer certification 5

6 Table IV: Structure of TOT Model for an Existing Trainer (RPL Mode) STRUCTURE OF ToT MODEL EXISTING TRAINERS Stages of ToT Orientation Assessment & Certification Duration Domain Skills Pre-assessment Mandatory Minimum 1 Day material recommended (mandatory) Platform Skills Pre-assessment material (mandatory) Fee INR 1200 in case of digital (online) assessment INR 1800 in case of classroom assessment at TOT center Table V: Possible scenarios for an Existing Trainer certification (RPL mode) SCENARIO Case 1.a: Domain and Platform with 90% and above Case 1. b: Domain and Platform pass with 80% and above Case 2: Domain pass (80% and above) and platform provisionally pass (70% to 79%) Case 3: Domain Provisionally Pass (70-79%) and Platform Pass (80% and above) Case 4: Domain Provisionally Pass (70-79%) and Platform Provisionally Pass (70% to 79%) DOMAIN ASSESSMENT SCORE For all NSQF levels: 90% and above For all NSQF levels: 80% to 89% For all NSQF levels: 80% and above For all NSQF levels: 70% to 79% For all NSQF levels: 70% to 79% PLATFORM ASSESSMENT SCORE Level 5: 90% and above Level 5: 80% to 89% Level 5: 70% to 79% score Level 5: 80% and above Level 5: 70% to 79% score CERTIFICATION FURTHER ACTION Trainer Certificate (Grade A ) Trainer Certificate (Grades B) Provisional Trainer authorization valid for six months Provisional Trainer authorization valid for six months Provisional Trainer authorization valid for six months Qualified. CERTIFIED TRAINER Qualified. CERTIFIED TRAINER No re-assessment. Enroll for complete TOT batch as NEW TRAINERS No-reassessment. Enroll for complete TOT batch as NEW TRAINERS No-reassessment. Enroll for complete TOT batch as NEW TRAINERS Case 5: Domain fail (<70%) and platform fail (<70%) For all Levels Domain < 70% Level 5: <70% score No certificate and not eligible for reassessment Enroll for complete TOT batch as NEW TRAINERS 6

7 Annexure II TOT Normal Mode Table VI: Structure of TOT Model for a New Trainer (Normal Mode) STAGES OF TOT TRAINING/ ORIENTATION ASSESSMENT TOTAL DURATION FEE Domain Skills 2 days / 16 hrs (min) 1 day 3 days INR 9000/candidate Platform Skills 6 days / 48 hrs (min) 1 day 7 days COMPLETE TOT 8 days / 64 hrs (min) 2 days 10 days 7

8 TOT Normal Mode (10 days) Process Flow Profile Approval by RASCI RASCI approves eligible profiles for TOT Normal mode (batch size should be = or > 10 trainers) Fee Payment to RASCI Account After receiving approval from RASCI, VTP makes the required payment Sharing of TOT Calendar and Enrolment of Candidates RASCI shares Master format & TOT calendar with the VTP and conducts TOT on mutually agreed dates at TOT centre/vtp centre. The training and assessment are conducted as per the above structure (Table VI). Domain Training and Assessment 2 days of Training on Domain skills will be conducted on RASCI QP, followed by 1 day of assessment Domain Assessment Result Declaration Domain assessment results will be declared by RASCI Platform Skills Training and Assessment For trainers who score 70% and above in the domain assessment, 7 days of platform skills training will be conducted on Trainer QP (MEP/Q0102), followed by 1 day of assessment Final Result Declaration Results will be declared by RASCI within 7 days of platform skills assessment Format A submission by VTP VTPs to submit completely filled format A with RASCI within 2 working days from the date of result declaration Certificate Generation RASCI will issue provisional letters to qualified candidates within 7 days of receipt of format A 1 1 Score < 70% FAIL Score between 71-79% Provisional pass Provisional letter with six-month validity will be issued by RASCI within 7 days of result declaration Score = or >80% Certified Trainer (Grade B) Provisional letter with 1-Year validity will be issued by RASCI within 7 days of result declaration Score >90% Certified Trainer (Grade A) Provisional letter with 1-Year validity will be issued by RASCI within 7 days of result declaration Eligible for Master Trainer certification Notes: Assessments are done in digital mode with comprehensively auditable trails Certificates will be issued once the TOT process is integrated into SDMS. 8

9 Table VII: Possible Scenarios on Certification of a New Trainer (Normal Mode) SCENARIO DOMAIN ASSESSMENT SCORE PLATFORM ASSESSMENT SCORE CERTIFICATI ON FURTHER ACTION Case 1. a: For all NSQF Level 5: 90% and Trainer Qualified Trainer Domain and Platform levels: 90% and above Certificate pass with 90% and above Grade A above Case 1.b: For all NSQF Level 5: 80% and Trainer Qualified Trainer Domain and Platform levels: 80% and above Certificate - pass with 80% and above Grade B above Case 2: For all NSQF Level 5: 70% to Provisional Re-assessment on Domain pass (80% levels: 80% and 79% score Trainer platform QP within and above) and above authorization six months. platform valid for six provisionally pass months (70% to 79%) Case 3: For all NSQF Level 5: 80% and Provisional Re-assessment on Domain levels: 70% to above Trainer domain QP within Provisionally Pass 79% authorization six months (70-79%) and valid for six Platform Pass (80% months and above) Case 4: For all NSQF Level 5: 70% to Provisional Re-assessment on Domain levels: 70% to 79% score Trainer Domain and Provisionally Pass 79% authorization Platform QP within (70-79%) and valid for six six months Platform months Provisionally Pass (70% to 79%) Case 5: For all NSQF Level 5: Less than No certificate Repeat ToT Domain pass (80% levels: 80% and 70% and not eligible and above) and above for re-assessment platform fail (<70%) Case 6: For all NSQF Level 5: 80% and No certificate Repeat ToT Platform pass (80% levels: Less than above and not eligible and above) and 70% for re-assessment domain fail (<70%) Case 7: For all Levels Level 5: <70% No certificate If interested, repeat Domain fail ( <70%) Domain < 70% score and not eligible the ToT modules for and platform fail for re-assessment both Domain and (<70%) Platform 9

10 ANNEXURE III A. TEMPLATES Download Master Format and Format A from: B. PRE-READ MATERIALS To Download Self-Learning Material, please refer: Link to Retail QPs: Link to Trainer QP: Link to Facilitator guides: Retail Trainee Associate: pdf Retail Sales Associate: Low%20Res%20_New_Sales%20Associate pdf Distributor Salesman: an% pdf C. FEE STRUCTURE 1. RPL MODE Assessment Fee: INR 1800 per participant Domain QP assessment cost Rs. 600/- Platform QP assessment cost Rs. 600/- Admin cost (infra support, mobilization, one day lunch and refreshment) Rs. 600/- TOTAL: Rs. 1800/- Any cost, above the ToT fee such as Travel, Boarding/lodging, etc. to be borne by the Parent Training center (where Trainer is currently employed) or the Trainer, in the case of freelancers. 10

11 2. NORMAL MODE Training fees per trainer: INR 9,000/- per QP for a 10-day program (inclusive of assessment fee) 3. HYBRID MODEL (2-day training on Domain Skills + 2-day training on Platform Skills + 1-day domain & platform skills assessment) Training fees per trainer: INR 5,000/- per QP for a 5-day program (inclusive of assessment fee) D. PAYMENT PROCESS Details for Training / Assessment Fees via NEFT / RTGS are as under and request you to send confirmation mail of the payment at kartik.salian@rasci.in; tushar.pandya@rasci.in; affiliations@rasci.in Name of the Account: Retailers Association's Skill Council of India Account No: Bank Name: Bank Branch: IFSC Code: YES Bank Ltd. Sakinaka YESB Note: Cash deposit, Cheque Deposit, or NEFT through personal bank accounts is not acceptable; payments have to be made only through NEFT / RTGS from the registered bank account of Partners. 11