Testing Practices in Playtech Estonia
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1 Testing Practices in Playtech Estonia Kerli Rungi Quality Assurance Manager Playtech Estonia, Casino Unit
2 Agenda Playtech Organization & Products General QA Concept General Testing Practices Supportive QA Processes Testing Challenges in Playtech Common Misconceptions about Testing
3 Playtech as an Organization World s largest online gaming software supplier Founded in 1999 (Estonia, Israel) ~5000 employees in 13 countries (666 in Estonia) Cooperation with entertainment corporations (e.g. Marvel, HBO, MGM) and governmental regulators (e.g. Italy, Finland, Spain) Traded on London Stock Exchange Main Market
4 Playtech s Products End-to-end solution provider Wide range of fully integrated products Casino, Poker, Bingo, Live, TV, Sports, IMS, Web, Download and Mobile platform Integrations with 3rd party systems More than 100 different product components
5
6
7 General QA Concept Quality assurance is a proactive management approach to assure product quality and stability by improving processes, work culture, methods etc. Quality control is a set of reactive means to measure version quality for management decision regarding deployment.
8 General QA Concept (cont.)
9 General QA Concept (cont.) Measure, learn and improve mentality Processes, work methods and tools Internal knowledge sharing Wider testing scope and coverage Lessons learned
10 Who is Responsible for Quality?
11 General Testing Activities Development Oriented Project Specific Release Closure Automated Testing
12 Development Oriented Activities Design & other documentation review/approval Unit testing Code review Developer s alpha testing Continuous Integration Nightly builds & autotests Post-compilation autotests
13 Project Specific Activities Test planning & Test design Define test objectives (consider risks, best practices) Determine prerequisites Define detailed test cases Artifacts Test plan What to test? Test design How to test?
14 Project Specific Activities (cont.) Testing - Iterative manual testing to verify that the project meets its design specifications and other functional and non-functional requirements Functional testing Behavior, game logic, game rules Game Payout Compliance to regulations
15 Project Specific Activities (cont.) Non-functional testing Usability Localization/translations Performance Failover & recovery Security Exploratory testing
16 Project Specific Activities (cont.) Payout Assurance payout testing activities embedded to the whole game lifecycle Game Design Development Payout tests Non functional tests Game approval Payout simulation Detailed math sheet Payout unit tests 100 Million game rounds Real server logic execution 10 Million game rounds Load & Performance Math team Review all tests results
17 Release Closure Activities Regression testing Performance testing Client compilation, installation & upgrade testing Compatibility testing Middleware, browser & platform based Between different product versions Staging cross product integration testing Rollback path testing Post-upload testing
18 Automated Testing In-house built java-based FW Dedicated team Mandatory step in each project Performance testing Regression test cases Staging test cases Continuous Integration activities
19 Other Supportive QA Processes Documentation review & approval Risk management Project KPI monitoring Project closure meetings & lessons learned Production defects RCA Company-wide masstests
20 Testing Challenges in Playtech Big & complex systems Knowledge sharing Integrations with 3rd parties (mock ups) Many different technologies & tools Instability of testing environments Difficult to troubleshoot & localize problems High test maintenance cost Effective/optimal compatibility testing mobile devices, browsers, operating systems.
21 Testing Challenges in Playtech (cont.) High expectations towards quality Communication, communication, communication!
22 Misconceptions about Testing Testing is simple it s just GUI-checking Testers don t know and don t have to know anything about programming Tester s responsibility is to localize and fix defects Tester s ensure the quality
23 Quality is important!
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