API PRO. Certification Program for the API PRO Maintenance Suite
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- Luke Hawkins
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1 Certification Program for the API PRO Maintenance Suite
2 API PRO Certification program for the API PRO Maintenance suite In a knowledge-based economy, your people are your greatest asset. In a technology-dependent business environment, enterprise software keeps your world turning. For today s business, the difference between market leader and second place comes down to employee performance. API PRO Academy service is dedicated to providing the highest level of performance and training solutions for API PRO users. Not only do we have an unmatched depth of knowledge of our products, we also have in excess of 25 years working with assetintensive industries. This has allowed us to develop state-of-the art training and education tools to ensure you achieve optimum benefits from your investment. Expectations on skills become higher and as a consequence, learning requirements become increasingly demanding. Coupled with API PRO s ever expanding solutions and technology, there is an evident need for providing state-of-the-art API PRO education. API PRO Academy is refining and developing its offering to cater to various user audiences and roles, whether it is C-level decision makers, end-users or the middle management. API PRO Academy offerings are provided in instructor-led courses at API PRO Training Centers or at customer site. The value proposal of API PRO Academy is to: Provide superior customer value Enable growth and operational excellence Lower Total-Cost-of-Ownership. 2
3 3
4 Learning Lifecycle Optimize API PRO Academy acknowledge that your needs vary during different phases of your API PRO lifecycle. Whether implementing, optimizing, or extending your API PRO software, our learning strategy helps you gain API PRO proficiency and working knowledge to help you get the most out of your investment. During the implementation phase, our learning solutions are focused on getting technical and functional users API PRO smart. With training delivered onsite or in API PRO Training Centers, your project team will be able to put its learning to work in getting your API PRO solution configured and up and running faster. Implement Extend As you extend your solution by upgrading API PRO or adding on new functionality, API PRO Academy is also there. We offer learning options that allow you to focus on only what s new or different so you don t have to waste time on what you already know. Certification Program API Academy provides a step-by-step training program that will lead to certification as an API PRO User, Professional and Expert. API Academy Tracks pave the way to becoming certified in the various API PRO roles. To achieve certification, you must pass an exam which will test you on the knowledge gained throughout the training curriculum so you need to follow the designated path to gain the necessary knowledge. 4 3 API PRO Expert This certification involves demonstrating an expert grasp of certain aspect of API PRO software and the ability to drive innovation and solution optimization through in-depth knowledge and vision.
5 Learning Options API Academy offers relevant and progressive training in a variety of delivery options for every phase of the API PRO lifecycle. You can choose according to your budget, schedule, and learning preferences. Classroom Training API provides comprehensive class based training for its customers, partners and independent consultants in API PRO and best business practices. The curriculum of API PRO courses incorporates courseware, hands-on exercises, and documentation. Customized Training The courses can also be customized according to your needs and delivered onsite at your location or at any of our Training Centers. Additional Services Training Servers Customers can conduct their onsite training by using an API PRO training server. With this service customers can run training on applications and data that are hosted on a remote server. This protects business processes from interruptions and risk. Customization API PRO Academy helps customers tailor their learning solutions and programs to unique needs of their organization. Based on a brief needs analysis, existing courses can be modified to focus on key applications and processes. User Groups/Events API PRO customers have access to regional User Groups where important, up-to-date information from API Maintenance Systems is distributed. API PRO Academy hosts workshops in cooperation with User Groups. These provide an important forum for sharing and for learning from the experience of others. 2 2 API PRO Professional This advanced certification requires proven experience in addition to more detailed API PRO solution knowledge and skills. 1 1 API PRO User This certification covers the fundamental knowledge requirements for an API PRO user. 5
6 API PRO You can use different tracks and level of API PRO training courses Tracks Based on what role you have in your company, you can use different tracks and level of API PRO training courses which will lead to a certification as a User, Professional or Expert. The API PRO Academy Tracks and course schedule have been designed to make it easy for you to find the right course. The Academy Tracks serve as a tool when planning your API PRO training. The maps are color-coded to help you identify the level of each course, including any prerequisites that a course may have. Level 1 Courses These courses provide a beginner s overview of the API PRO system and provide essential prerequisite knowledge for more advanced courses. They are designed for attendance by ordinary users of the system. Level 2 Detailed Courses The courses give an in-depth look at business processes and functionality and how to use API PRO in a more detailed way. The target groups are key-users for maintenance, stock and purchase. Level 3 Advanced Courses These courses focus on providing information on an expert level about the API PRO system. The target groups are super users and supervisor. 6
7 Maintenance Stock & Purchase System experts Detailed Advanced Detailed Advanced Super Supervisor Level 1 API 102 API 102 API 102 API 102 API 102 Maintenance 1 -Overview Maintenance 1 -Overview Maintenance 1 -Overview Maintenance 1 -Overview Maintenance 1 -Overview Level 2 API 201 API 201 API 204 API 204 API 204 API 204 Maintenance 2 -Detailed Maintenance 2 -Detailed Stock control Stock control Stock control Stock control API 202 API 202 API 205 API 205 API 205 API 205 Mobile maintenance Mobile maintenance Purchase management 1 Purchase management 1 Purchase management 1 Purchase management 1 API 207 API 207 API 207 API 207 API 207 Crystal Report Crystal Report Crystal Report Crystal Report Crystal Report API 208 API 208 API 208 API 208 API 208 API 206 API 206 System Administrator 1 System Administrator 1 Level 3 API 301 API 302 API 304 API 304 Maintenance 3 -Advanced Purchase management 2 External information External information API 305 API 303 Project management System Administrator Certification level User Professional Expert Professional Expert Expert Expert 7
8 API PRO API PRO Academy Portal Portal API PRO Academy Portal is the place where all the standard courses and their schedules can be found. To access the API Academy Portal directly, please see The Academy Portal provides all information about API PRO Academy. From the Tracks and Course schedule there are links to more detailed information about all courses and possibility to print-out the course information that could be of interest. To re gister for a course send an directly from the Academy Portal. As soon as we have handled your registration, you will receive an containing letter of confirmation. The confirmation will contain all detailed information regarding the course you will be attending. 8
9 Level 1 Course Description Intended audience API101: API102: Maintenance 1 Overview The course provides the participants with conceptual knowledge of the API PRO Maintenance System. The course provides the participants with basic knowledge about work order handling in API PRO. All potential users of API PRO. Individuals responsible for operating or maintaining equipment. Level 2 Course Description Intended audience API201: Maintenance 2 Detailed API202: Mobile Maintenance API203: Calibration API204: Stock control API205: Purchase Management 1 Overview API206: System Administrator 1 API207: Crystal Reports API208: The course provides participants with detailed knowledge about work order handling, inspection setup, planning tools, roll-out of work orders. The course will focus on how to work with PDA for inspections and work orders offline and online. The course gives the participants all relevant knowledge about working with the calibration module in API PRO. The course provides the participants with basic knowledge about stock handling in API PRO. The course provides the participants with basic knowledge about handling purchases with API PRO. The course provides the participants with basic knowledge how to administrate API PRO. Focus on configuration, installation of patches and fix packages, user setup/ rights and the translation tool. The course provides the participants with knowledge about how to modify reports in Crystal Reports and how to create new reports. The course provides the participants with detailed knowledge how to work with the import and export options, control options, field types, export and import configuration. Individuals responsible for planning work, asset management or maintenance engineering Individuals responsible for operating or maintaining equipment Individuals working with calibration of equipment Individuals working with warehouses for spare parts Buyers, procurement personnel for maintenance related purchase System administrators, super users, implementation partners Detailed users of the system that needs to create or modify reports Individuals that have needs for more advanced interfacing, like mass import/export of data Level 3 Course Description Intended audience API301: Maintenance 3 Advanced API302: Purchase Management 2 Advanced API303: System Administrator 2 Advanced API304: External Information API305: Project Management API306: Crystal Report 2 Advanced The course provides the participants with deep knowledge about working with maintenance in API PRO. Focus on optimizing, planning, analysis, statistics, and KPIs. The course provides the participants with deep knowledge how to use the purchase for analysis of material required for planned tasks. Also focus on statistics, analysis, KPIs, agreements and requisitions. The course provides the participants with advanced knowledge of administrative tasks and setup possibilities in API PRO. The course provides the participants with detailed knowledge about external connection via ODBC, different document attachments and how to setup the timer function. The course provides the participants with detailed knowledge about how to work with projects in API PRO. Focus on budget, purchase, critical conditions, project work orders, and history. The course provides the participants with detailed knowledge of the advanced in Crystal Reports. Maintenance supervisors and other personnel responsible for planning and coordination Buyers and procurement personnel for advanced purchase System administrators, super users and supervisor System experts Individuals working with project management System experts, super users 9
10 API Maintenance Systems HQ Roskildevej 342 B DK-2630 Taastrup Denmark Tel.: Fax: sales@apipro.com API Germany / South Mainberger Straße 36 D Schweinfurt Germany Tel.: +49 (0) Fax: +49 (0) germany@apipro.com API Germany / North Frantz-Lenz-Strasse 3 D Osnabrück Germany Tel.: +49 (0) Fax: +49 (0) germany@apipro.com API Sweden Gothenburg Fridkullagatan 14 S Göteborg Sweden Tel.: Fax: sweden@apipro.com API Sweden, Karlstad S:a Kyrkogatan 6 S Karlstad Sweden Tel.: +46 (54) sweden@apipro.com API Benelux/France Jozef Van Elewijckstraat 103/3 B-1853 Strombeek-Bever Belgium Tel.: Fax: belgium@apipro.com API China (Shanghai office) 中国上海 710, Shanghai Daning Intl. BC Block 10, 1988 Gonghexin Road, Shanghai Tel.: china@apipro.com API China (Beijing office) 中国北京 Room 1209, Building 2, Block 1 of Huihuang International No. 10 street of Shangdi Haidian District of Beijing china@apipro.com API Poland Wiśniowy Business Park Iłżecka Warszawa Polska Tel.: poland@apipro.com API South East Asia Suite 10.02, AMCORP Tower AMCORP Trade Centre Petaling Jaya Selangor, Malaysia Tel.: malaysia@apipro.com Distributor:
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