Ossidian catalog 2016

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1 Ossidian catalog 2016 elearning for telcos elearning for telecommunications network operators SCORM 1.2 Learning Management System compliant content catalog The World s most extensive portfolio of elearning courses for African edition telecommunications network operators on: industry market trends; emerging virtualization, analytics and cloud technologies; radio access and core networks and; radio frequency, signaling and protocols standards.

2 Table of Contents Telco Transformations Series Page 3 Introduction to Telco Transformations Introduction to Virtualization Enterprise ICT Opportunities & Threats LTE, Convergence and Network Sharing A Digital Portfolio of Services and Solutions Big Data & Analytics for Telcos Series Page 4 Overview How Big Data Works Analytics Visualization Telecoms Basics Series Page 5 Introduction to Data-communications Introduction to Telecommunications Introduction to Wireless Introduction to Digital Broadcasting Introduction to VoIP Introduction to Convergence Introduction to Telco Project Management Introduction to Telecom Fraud Introduction to Mobile Wallets Introduction to Mobile Data and Apps Customer Care Wireless Rating and Billing 1 & 2 Revenue Assurance Digital TV Series Page 8 DVB-S Fundamentals Signaling Series Page 8 SS7 Fundamentals SIGTRAN Fundamentals Protocols Series Page 9 IPv6 Fundamentals & IPv6 Advanced SIP Fundamentals MPLS Fundamentals ATM Series Page 9 ATM Fundamentals 1 & 2 ATM over Satellite 1 & 2 4G & 3G Cellular Series Page 6 LTE Fundamentals LTE Radio Access Network (RAN) UMTS R7 Fundamentals All-IP 3G Fundamentals & Technology 1 & 2 HSDPA Fundamentals EDGE Fundamentals UMTS Air Interface UMTS Signaling Framework UMTS Signaling Procedures 2G Cellular Series Page 7 GPRS Fundamentals & Engineering 1 & 2 GSM Fundamentals GSM Air Interface GSM Signaling and Protocols Architecture GSM Signaling and Protocols Procedures Fixed Wireless Series Page Fundamentals WiMax Fundamentals 2

3 Telco Transformations Series The process of converting or modifying a telecommunications network operator s network elements, end-user services and business-processes of the service provider to achieve the competitive advantages offered by the newer technologies is known as Transformation. This transformation is enabled by Internet Protocol (IP)-based technology. The Ossidian Telco Transformations Series comprises five elearning modules providing a comprehensive introduction to the transformation of telcos into digital businesses including the adoption of customer centric practices that characterize a digital business such as speed and responsiveness to market trends, cross organization synergism and data centricity. The Telco Transformations Series outlines the market trends and virtualisation technologies that create both opportunities and threats to telcos and highlights examples of successful applications of digital transformation across the World with an emphasis on Africa. Introduction to Telco Transformations The Telco landscape in Sub-Saharan Africa Consolidation in saturated markets in Europe and North America SMAC, Big Data and IoT driving innovation worldwide Digital transformation Toolkit for Telco Transformations Introduction to Virtualization Virtualization Network Function Virtualization Storage Area Networks Server virtualization Mobile virtualization Enterprise ICT/Cloud Opportunities and Threats Opportunities for Telcos within Enterprise ICT/Cloud Threats from Enterprise ICT/Cloud Disruptors Opportunities for Telcos in Sub Saharan Africa Enterprise ICT/Cloud Computing in Sub Saharan Africa LTE, Convergence and Network Sharing Long Term Evolution Convergence Network Sharing Regulation in SSA A Digital Portfolio of Services and Solutions The Internet of Things (IoT) in SSA mhealth, magriculture, Disaster Response in SAA Mobile Money in SSA Big Telco SWOT Analysis Big Data/Analytics An evolving portfolio of services delivering SaaS solutions 3

Big Data and Analytics for Telcos Series With the explosive growth of smart phones, telecommunications network have experienced operators massive growth in the volume, variety and velocity of data

Telcos have always collected voice data but today s data is much more complex and includes photos, video, streaming music, web browsing, location data, social media, text messages, email, and more.

Telcos need new storage and analysis solutions so they can cost-effectively store and derive insights from this growing and invaluable volume of customer data.

that explain how to gather, in real-time, massive quantities of unstructured and structured data to gain insights, deliver location-based services and targeted promotions, improve fraud detection and

4 Big Data and Analytics for Telcos Series With the explosive growth of smart phones, telecommunications network have experienced operators massive growth in the volume, variety and velocity of data travelling across their networks. Telcos have always collected voice data but today s data is much more complex and includes photos, video, streaming music, web browsing, location data, social media, text messages, , and more. Traditional storage and analytics solutions cannot adequately manage this expanding, diverse volume of data. Telcos need new storage and analysis solutions so they can cost-effectively store and derive insights from this growing and invaluable volume of customer data. The Ossidian Big Data and Analytics Series for Telcos follows on from the Ossidian Telco Transformation Series and comprises six elearning modules that highlight examples of Big Data and Analytics that explain how to gather, in real-time, massive quantities of unstructured and structured data to gain insights, deliver location-based services and targeted promotions, improve fraud detection and leverage a telco's customer relationships profitably. Overview Introduction and Gold Mining Analogy Applying Big Data and Analytics Big Data Definition The Four V s The Growth of Big Data 360 Degree View of the Customer Benefits and Application How Big Data Works Big Data Mechanism MapR and Hadoop Data Sources for Analytics Structured and Unstructured Data Gathering, Cleansing and Processing Analytics Analytics Engines Machine Learning Data Analytics Stakeholders Text Analytics Sentiment Analysis Numerical Analytics Multimodal Analytics Real-time Analytics Structured Queries and Faceted Search Visualization Data Visualization HR Performance visualization example 4

5 Telecom Basics Series The Ossidian Telecoms Basics Series, comprising fourteen elearning modules, is a comprehensive introduction to the latest telecommunications technologies and standards, including business operations support services, project management, customer care, rating, billing, digital broadcasting, data/voice networks. The Series equips the elearner with an overview crucial to understanding the processes, operations and technologies common to every cellular telecommunications network operator. Introduction to Data-communications Introduction Basic concepts Protocol stacks LAN/WAN TCP/IPv4 IPv6 Datalink ATM MPLS Mobile Regulatory/Business Real-time Convergence Frame relay DSL Bandwith Introduction to Telecommunications Introduction Basic concepts PCM & voice coding Multiplexing Transmission Switching Traffic engineering Signaling Billing Cellular Packet-based Broadband VoIP Cable Regulatory Introduction to Wireless Introduction Basic concepts Modulation Multiple access Cellular GSM, CDMA Fading Countermeasures Fixed Wireless Frequency planning Antennae Duplex/Simplex Power budgets Cell planning Signal loss Satellite Introduction to Digital Broadcasting Advantages of digital broadcasting Terminology and techniques Background to digital broadcasting DVB standards ITU and MPEG Encoding, compression and transport Introduction to Voice over IP Convergence of voice and data networks Architectures, devices and protocols Security Network Convergence VoIP QoS Protocols H.323 Gateways Gateway Protocols Session Initiation Protocol Case Examples Security Introduction to Convergence Telecommunications convergence Functional convergence Technological convergence Geographic convergence TISPAN LTE standardization by ETSI and 3GPP Convergence challenges faced by network operators and ISPs - Ipsum Introduction to Telecom Fraud Fraud in telecoms Types of fraud Fraud characteristics Common frauds Key steps taken by fraudsters Patterns of fraudulent behavior Introduction to Mobile Wallets Mobile payment and banking Contactless payment Smartphone based mobile wallets Benefits of NFC and Barcode POS systems Introduction to Mobile Data and Applications Wireless data applications and services Evolving partnership and revenue models Devices, components, software and user interfaces Security Pricing and billing Telecommunications Customer Care Introduction to Telecommunications Customer Care Introduction to Customer Relationship Management Customer-Telco Contact Cycle Managing Service Prospects Account Set-up Selling Services Service Provisioning Account Hierarchies Credit Management Invoicing Payment Types Payment Processing Payment Review Delinquent Accounts Wireless Rating & Billing Fundamentals Wireless technologies, components and infrastructure Wireless network structure Numbering plans Roaming Event Detail Records Billing cycles Charge types, pricing, and prepaid service Rating of events Bill processing Interconnect accounting. Introduction to Telecoms Project Management Project lifecycle Planning Estimating Schedules and resource allocation Outsourced activities Personnel and Process issues Product & technology issues Introduction to formal methodologies including Waterfall, PRINCE/2, SDLC, RUP, RAD Wireless Rating and Billing Advanced Event processing and rating Consolidation of Event and Billing Information Validation Account Discounts Non-Event Charges Payment and Adjustment Information Calculation of Finance and Penalty Charges Application of Taxes and Tariffs Invoice Structure and Generation of the Invoice 5

4G & 3G Cellular Series 4G LTE Fundamentals Long Term Evolution network overview LTE radio access Air Interface for E-UTRAN OFDM LTE downlink SC-FDMA LTE uplink Evolved Packet Core MIMO Mobility

6 4G & 3G Cellular Series 4G LTE Fundamentals Long Term Evolution network overview LTE radio access Air Interface for E-UTRAN OFDM LTE downlink SC-FDMA LTE uplink Evolved Packet Core MIMO Mobility Backwards compatibility Security and implementation of All-IP networks LTE Radio Access Network enb and UE stacks Advantages and Drawbacks of OFDM LTE RAN Architecture Symbol rates OFDM implementation PHY layer metrics Signaling & Control Channels PAR Uplink PHY Sub-carrier allocation mapping schemes RRC 3G UMTS R7 Fundamentals Introduction to 3G systems 3G frequency allocation 3G development UMTS systems architecture UMTS performance All-IP 3G core network Core network evolution HSDPA All-IP 3G Fundamentals Rationale for IP in 3G IP technical limitations Business case Services IP context & principles IP technology Features & challenges Standards All-IP 3G Technology IP Multimedia Subsystem IMS features SIP- and Non-SIP-based reference points Functionality Registration- & Post-registration-functionality HSDPA Fundamentals Relevant WCDMA physical channels HSPDA concept & features HSPDA channels AMC HARQ and FCS Physical layer HSUPA for uplink EDGE Fundamentals GSM GPRS Modulation Channel coding Radio link Adaptive Multi-Rate codec Enhanced circuit-switched data GERAN Cell planning UMTS Air Interface WCDMA Physical channel structure Spreading & modulation TDD Cell search and synchronization Random access Handover Data Link Layer UMTS Signaling Framework UMTS Service capabilities UMTS and DGSM/GPRS interworking Functional & signaling architecture Protocol layers QoS CAMEL VoIP Security UMTS Signaling Procedures Synchronization Protocol stack Network & termination Attach procedure SRNS relocation URA and Routing Area update & detach procedure 6

7 2G Cellular Series 2.5G GPRS Fundamentals GSM Circuit-switched data capabilities HSCSD overhead issues HSCSD call set-up GPRS motivation GPRS architecture Point-to-point services Network access points Attaching to the GPRS Sending a packet GPRS Engineering Interfaces in GPRS Channel types Setting up a call Using GSM channels Multi-frame structure Channel coding Client to server examples 2G GSM Fundamentals GSM milestones Analog to digital GSM objectives GSM services Cellular concepts GSM reference model GSM architecture BSS, NSS & OSS GSM network structure Basic network operations PSTN to MS MS to PSTN GSM Air Interface GSM operating frequencies GSM radio channel GSM operating powers Radio link Speech coding Channel coding Frame structure Ciphering Modulation Logical channels Mobile synchronization GSM Signaling and Protocols: Architecture GSM Signaling SS7 Sub-system entities Interfaces Protocol architecture Protocol stack Signaling protocol layers GSM Signaling and Protocols: Procedures Mobile initialization Location update Network security Identification Authentication Registration MS to PSTN call PSTN to MS call MS to MS call Intra-MSC handover Inter-MS handover 7

Fixed Wireless Series The Ossidian Fixed Wireless Series comprises two elearning fundamentals level modules addressing the ubiquitous 802.

11 overview MAC layer MAC frame structure Physical layer Direct Sequence Spread Spectrum Frequency Hopping Spread Spectrum 802.11b, 802.11a, 802.

8 Fixed Wireless Series The Ossidian Fixed Wireless Series comprises two elearning fundamentals level modules addressing the ubiquitous (WiFi) and the metropolitan-wide WiMax radio frequency standards. Digital TV Series (WiFi) Fundamentals Wireless LAN overview MAC layer MAC frame structure Physical layer Direct Sequence Spread Spectrum Frequency Hopping Spread Spectrum b, a, g rate extension standards Roaming and TCP/IP Security QoS standards MIMO MAC enhancements WiMax Fundamentals Applications and markets Implications and benefits a and extensions Physical layer MAC layer framing details The Ossidian DVB-S elearning course is a fundamentals level rather than an introductory level course that provides an overview of the Digital Video Broadcast - Satellite standard and follows on from the Ossidian Introduction to Digital Broadcasting course. DVB-S Fundamentals Satellite Digital Video Broadcasting Satellite systems Satellite platforms and link analysis Error protection coding Modulation and filtering MPEG coding Satellite reception DVB-S standard Service information DVB-DAB and DVB-CS Signaling Series Signaling encompasses the use of signalling for controlling communications and for control/management of a network. The Ossidian Signaling Series feature fundamentals rather than introductory level elearning courses addressing two key signaling standards: Signaling System 7 (SS7) and SIGTRAN (derived from Signaling Transport). The SIGTRAN protocols are an extension of the SS7 Protocol family. SS7 Fundamentals Introduction to signaling Overview of SS7 SS7 protocol stack Message transfer part Telephone user part ISDN user part Broadband ISDN user part Signaling connection control part Transaction capabilities application part Mobile application part and GSM IP SIGTRAN SIGTRAN Fundamentals Motivation and context SIGTRAN concept Stream control transmission protocol SCTP behavior MTP2 peer-to-peer adaption layer MTP2 and MTP3 user adaption layers SCCP user adaption 8

Protocols Series The Ossidian Protocols Series comprises fundamentals level courses rather than introductory level courses and follow-on from related introductory and other fundamentals level courses

9 Protocols Series The Ossidian Protocols Series comprises fundamentals level courses rather than introductory level courses and follow-on from related introductory and other fundamentals level courses addressing telecommunications, data communications, VoIP, and All-IP 3G. The Ossidian ATM Series addresses the Asynchronous Transfer Mode (ATM) standard (terrestrial and satellite implementations). IPv6 Fundamentals The End of IPv4 Evolution of IPv6 Key features of IPv6 Structure of IPv6 PDU IPv6 header IPv6 addressing Unicast addresses Multicast addresses Anycast addresses IPv6 Advanced Hop-by-hop Options header Routing header Fragment header Destination options header Security issues Authentication headers Encapsulated security payload Neighbor discovery Address auto-configuration Transition mechanisms SIP Fundamentals VoIP and SIP SIP Background and Principles Architecture Message Format Structure and Processes Session-Invitation Scenario Session- Proper Scenario Inter-working with PSTN ISUP IP-3G IMS Application MPLS Fundamentals Labels and label switching Signaling and traffic control Traffic engineering MPLS and wireless MPLS security Benefits of MPLS VPN case study VoIP case study Traffic engineering case study ATM Series ATM Fundamentals 1 Broadband communications Asynchronous transfer Mode ATM network services Virtual channels & virtual paths ATM network nodes ATM network interfaces The ATM cell ATM cell relay ATM protocol reference model ATM Fundamentals 2 ATM transport network ATM adaption layer ATM service classifications AAL protocols ATM layer Physical layer ATM signaling ATM UNI signaling Signaling ATM adaption layer ATM QoS ATM traffic management ATM & error handling ATM network management ATM over Satellite 1 Motivation for ATM over Satellite Working Bodies Error Correction Propagation Outages ATM satellite systems architecture Onboard processing ATM over Satellite 2 Media access control protocols Satellite access and Quality of Service Satellite access example Multiplexing Error coding Onboard antennae Satellite networks and ATM ATM over Satellite projects 9

10 Ossidian Technologies Ltd 12 Prince Edward Terrace Lower Blackrock County Dublin A94W3V1 Ireland Tel: Company number registered in Ireland Value Added Tax reference number R Contact: Donald Hickey, Managing Director Ossidian Technologies Limited May

Ossidian catalog 2016

Ossidian catalog 2016 elearning for telcos elearning for telecommunications network operators SCORM 1.2 Learning Management System compliant content catalog The World s most extensive portfolio of elearning