VERIZON MARYLAND LLC PRODUCT GUIDE. Containing IntraLATA Intrastate Communications Services for Maryland by Verizon Maryland LLC
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1 TITLE PAGE Containing IntraLATA Intrastate Communications Services for Maryland by Verizon Maryland LLC
2 GENERAL REGULATIONS st Revised 2 Cancels Original 2 PART A (CONT D) LIMITATIONS AND USE OF SERVICE Broadcast of Recordings of Telephone Conversations and Incoming Messages Cancellation for Cause Creation of Additional Channels Limited Communication Obligation to Establish Identity Transmission of Prerecorded Messages Transmitting Messages Use for Unlawful Purposes Use of Customer's Service APPLICATION OF RATES Installation Charges... Nonrecurring Charges... Installation Charges Do Not Apply CUSTOMER SATISFACTION GUARANTEE... 4 DETARIFFED SERVICE ARRANGEMENT... A (N) LISTING OF COMPETITIVE AND DISCRETIONARY SERVICES... 2 EXPLANATION OF TERMS... 3 SPECIAL CHARGES... 4 Dishonored Check Charge... Denied Service Restoral Charge... Audiotex Call Restriction Charge... Late Payment Charge... Duplicate Bill Charge... PROMOTIONAL OFFERINGS... 5 INTERIM RESALE PROVISIONS... 6 RESALE DIRECTORY ASSISTANCE SERVICE... RESALE OPERATOR ASSISTED CALLS... SPECIAL OFFERINGS... Residential Reconnection Offer... Residential Retention Offer Effective: September 5, 205
3 LOCAL EXCHANGE SERVICES Original 3 PART B APPLICATION OF... REMOTE CALL FORWARDING... 2 FOUR WIRE SERVICE ARRANGEMENT... 3
4 GENERAL SERVICES Original 4 PART C APPLICATION OF... CONSTRUCTION CHARGES... 2 SERVICE CHARGES... 3 DIRECTORY LISTINGS... Regular Additional Listing... Special Types Additional Listing RESERVED FOR FUTURE USE... 5 SUPPLEMENTAL EQUIPMENT... 6 RESERVED FOR FUTURE USE... 7 RESERVED FOR FUTURE USE... 8 DIRECTORY ASSISTANCE SERVICE... 9 NATIONAL 4 SERVICE... 9A SPLIT REFERRAL INTERCEPT SERVICE... 9B Connect ReQuest SM SERVICE... 9C EXTENDED BASIC REFERRAL SERVICE... 9D RESERVED FOR FUTURE USE... 9E CALL MOVER... 9F SUSPENSION OF SERVICE... 0 SWITCHED 56-KILOBIT SERVICE... SWITCHED REDIRECT SERVICE... 2 CUSTOM REDIRECT SERVICE... 2A CENTREX SERVICE... 3 RESERVED FOR FUTURE USE... RESERVED FOR FUTURE USE... RESERVED FOR FUTURE USE... 3A 3B 3C CENTREX CUSTOM CALLING SERVICES... 3E CENTREX ELECTRONIC TANDEM SWITCHING FEATURES... 3F
5 GENERAL SERVICES Original 5 PART C (CONT D) CENTREX AUTOMATIC CALL DISTRIBUTION SERVICE... 3G RESERVED FOR FUTURE USE... 3H,I,& J CENTREX BUSINESS PAK... 3K RESERVED FOR FUTURE USE... 3L DIGITAL CENTREX SERVICE... 3M CENTREX IntelliLinQ - BASIC RATE INTERFACE... 3N CENTREX CustoFLEX SM SERVICE... 3P RESERVED FOR FUTURE USE... 3O CENTREX EXTEND SERVICE... 3Q CENTREX CustoPAK SM SERVICE... 3R CENTREX CustoFLEX 200 SM SERVICE... 3S RESERVED FOR FUTURE USE... 3T CUSTOMER MOVES AND CHANGES... 3U Station Message Detail Recording (SMDR)... 3V IntelliLinQ - PRI SERVICE... 4 IntelliLinQ - BRI SERVICE (Individual Line Svc.)... 4A IntelliLinQ - BRI Service Residential... 4B IntelliLinQ - PRI Plus Service Business... 4C RESERVED FOR FUTURE USE... 5 CONCENTRATOR-IDENTIFIER EQUIPMENT... 6 RESERVED FOR FUTURE USE... 7,8&8A LOCAL CONFERENCE SERVICE... 9 OPERATOR ASSISTED LOCAL CALLS CUSTOM CALLING SERVICES... 2 RESERVED FOR FUTURE USE... 22&23 Call Gate SM SERVICE DO NOT DISTURB SERVICE... 24A PROTECTION EQUIPMENT FOR SERVICES TO POWER STATIONS RESERVED FOR FUTURE USE VIRTUAL PRIVATE NETWORK SERVICE WORK-AT-HOME BILLING SERVICE... 28
6 GENERAL SERVICES st Revised 6 Cancels Original 6 PART C (CONT D) INTERNET PROTOCOL ROUTING SERVICE RESERVED FOR FUTURE USE BUNDLED SERVICES/LOCAL PACKAGE... 3 UNLIMITED DIAL TONE LINE (DTL) AND UNLIMITED CUSTOPAK PACKAGES... 33A SINGLE LINE BUSINESS PAK... 33B SOLUTIONS FOR BUSINESS... 33C PREFERRED VOICE... 33D (N) ENHANCED DEDICATED SONET SERVICE SONET POINT-TO-POINT SERVICE... 34A CUSTOMER SERVICE MANAGEMENT OPTIONAL FEATURE (CSM) FOR EDSS... 34B BUSINESS TRAFFIC STUDY SERVICE Effective: April, 207
7 CHANNEL SERVICES Original 7 PART D APPLICATION OF... SERIES 000 CHANNELS... 2 SERIES 2000 CHANNELS... 3 SERIES 3000 CHANNELS... 4 SELECT-A-STATION SERVICE... 5 TELEMETRY ALARM BRIDGING SERVICE... 5A SERIES 5000 CHANNELS... 6 SERIES 6000 CHANNELS... 7 RESERVED FOR FUTURE USE... 8 SERIES 0000 CHANNELS... 9 SERIES 000 CHANNELS... 0 DIGITAL DATA SERVICE... HIGH CAPACITY DIGITAL SERVICE - DS... 2 HIGH CAPACITY DIGITAL HAND-OFF SERVICE... 2A HIGH CAPACITY DIGITAL SERVICE - DS3... 2B
8 ADVANCED DATA SERVICES Original 8 PART E APPLICATION OF... GENERAL TERMS AND CONDITIONS... 2 APPLICATION OF RATES... 3 DESCRIPTION OF DATA SERVICES AND RATES... 4 Transparent LAN Service... Frame Relay Service... ATM Cell Relay... Asynchronous Transfer Mode (ATM) Cell Relay Service (CRS) DEDICATED WAVELENGTH RING SERVICE (DWR)... 5
9 LONG DISTANCE SERVICES Original 9 PART F APPLICATION OF... RESIDENCE TWO-POINT SERVICE... 2 BUSINESS TWO-POINT SERVICE... 2A OPERATOR SERVICES TWO-POINT SERVICE... 2B Verizon ACCESS NUMBER (VAN) SINGLE RATE SERVICE... 2C LONG DISTANCE CONFERENCE SERVICE... 3 RATE GUIDE... 4 Determination of Airline Mileages 2 List of Rate Centers 6 SPECIAL REVERSED CHARGE LONG DISTANCE SERVICE... 5 SPECIAL BILLING NUMBER SERVICE... 5C SELECTIVE CLASS OF CALL SCREENING... 6
10 WIDE AREA TELEPHONE SERVICE Original 0 PART G APPLICATION OF... OUTWARD SERVICE... 2 TOLL FREE SERVICE... 3
11 MISCELLANEOUS SERVICE ARRANGEMENTS Original PART H APPLICATION OF... RESERVED FOR FUTURE USE... 2&3 OUTPULSING FACILITIES... 4 CENTREX CUSTOM SERVICE... 5 RESERVED FOR FUTURE USE... 6&7 DISTANCE LEARNING SERVICE... 8 SCHOOL/PARENTS COMMUNICATION SERVICE... 9
12 OPTIONAL CALLING PLAN SERVICES Original 2 PART I APPLICATION OF... BUSINESS OPTIONAL CALLING PLAN... 2 BUSINESS AFFINITY PLAN... 3 EXTENDED AREA CALLING... 4 OPTIONAL TOLL CALLING PLAN... 5 Sensible Minute PLAN... 6 LOCAL AND TOLL PACKAGE... 7 Business Rewards PLAN... 8 CORPORATE REWARDS PLAN... 9 VERIZON FIVE CENTS SM PLAN... 0
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