SupportAssist Enterprise. Version 1.1 Reportable Items

Transcription

1 SupportAssist Enterprise Version 1.1 Reportable Items

2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners Rev. A01

3 Contents 1 Introduction Items reported from servers running Windows - Tech Support Items reported from servers running Linux - Tech Support Items reported from servers running ESX - Tech Support Items reported from servers running ESXi - Tech Support Items reported from idrac Items reported from servers running Windows - Consulting, Deployment, System Maintenance Items reported from servers running Linux - Consulting, Deployment, System Maintenance Items reported from servers running ESX - Consulting, Deployment, System Maintenance Items reported from servers running ESXi - Consulting, Deployment, System Maintenance Items reported from storage devices EqualLogic storage arrays Storage Center or Compellent storage arrays PowerVault MD Series storage arrays Items reported from networking devices Force10 or Networking PowerConnect or Networking Other supported networking devices Brocade Fibre Channel switches Brocade Fibre Channel over Ethernet switches Cisco Fibre Channel switches Cisco Fibre Channel over Ethernet switches Cisco Catalyst switches Items reported from chassis Chassis Items reported from software Microsoft System Center Virtual Machine Manager (SCVMM) VMware vcenter Host Integration Toolkit for VMware Virtual Storage Manager (VSM) Contents 3

4 15 Items reported from Web-scale Hyper-converged appliances Web-scale Hyper-converged appliances Contents

5 1 Introduction SupportAssist Enterprise is an application automates technical support for your Dell server, storage, and networking devices. By default, SupportAssist Enterprise collects system information periodically from each device and sends the data securely to Dell. Typically, system information is collected as follows: Periodically At regular intervals, depending on the configured collection frequency. By default, SupportAssist Enterprise is configured to collect system information from your devices once a month. On case creation When a support case is created for an issue that has been identified by SupportAssist Enterprise. NOTE: When an issue is detected on devices with a Basic Support entitlement, SupportAssist Enterprise does not create a support case. However, system information is collected and sent to Dell. Manual (on demand) If requested by Dell Technical Support, you can initiate the collection of system information from one or more devices at any time. NOTE: If required, you can disable the periodic collection of system information for a specific device type or for all device types. For more information, see the "Configuring collection settings" section in the SupportAssist Enterprise Version 1.1 User's Guide at Dell.com/ServiceabilityTools. NOTE: If the security policy of your company restricts sending certain identity information outside of the company network, you can disable the collection of such data from your devices. For more information, see the "Configuring collection settings" section in the SupportAssist Enterprise Version 1.1 User s Guide at Dell.com/ServiceabilityTools. NOTE: If you have disabled the collection of identity information from devices, the identity information is replaced by tokenized values in the collected data. The tokenized values are represented as TOKENn for example, TOKEN0, TOKEN1, or TOKEN2. The collected system information is saved in a secured database on the server where SupportAssist Enterprise is installed. Data collected from servers can be viewed by using the Configuration Viewer available in SupportAssist Enterprise. For storage, networking, and chassis devices, you can download the collected data and view it by using a web browser. This document provides the list of attributes that may be available in the data collected by SupportAssist Enterprise from server, storage, networking, and chassis devices. Introduction 5

6 Items reported from servers running Windows - Tech Support 2 Table 1. Attributes for Server running Windows Category Additional Information Attribute Version Advanced_Logs_Registry_Dependency Amperage Location Reading Application Log Date Time Event ID Message Source Type Health Array Disk Available RAID Disk Space Bus Protocol Capable Speed Capacity Certified Connector Device Device Protocol Driver Version Encrypted Encryption Capable Failure Predicted Hot Spare 6 Items reported from servers running Windows - Tech Support

7 Attribute Manufacture Day Manufacture Week Manufacture Year Media Type Mirror Set ID Model Number Negotiated Speed PCIe Maximum Link Width PCIe Negotiated Link Width Part Number Power Product ID Progress Remaining Rated Write Endurance Revision SAS Address Sector Size Serial Number T10 PI Capable Used RAID Disk Space Vendor Health Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Release Date Version BIOS Boot Setting Battery Probe Reading Items reported from servers running Windows - Tech Support 7

8 Attribute Health Boot Page file Current Initial Maximum Boot Setting CPU Detail Cache1 Associativity Cache1 Error Correction Type Cache1 Level Cache1 Location Cache1 Size Cache1 Cache1 Type Cache1 Write Policy Cache2 Associativity Cache2 Error Correction Type Cache2 Level Cache2 Location Cache2 Max Size Cache2 Size Cache2 Cache2 Type Cache2 Write Policy Cache3 Associativity Cache3 Error Correction Type Cache3 Level Cache3 Location Cache3 Max Size Cache3 Size Cache3 Cache3 Type Cache3 Write Policy Channel Connector Type 8 Items reported from servers running Windows - Tech Support

9 Attribute Device Location Manufacturer Parent Location Health Check idrac Response Component Component Detail Model Component Component ID Component Type Hardware Device ID Hardware Sub Device ID Hardware Sub Vendor ID Hardware Vendor ID Software Version Connector Connector Type Health Controller Abort Check Consistency On Error Alarm Allow Revertible Hot Spare And Replace Member Auto Replace Member On Predictive Failure Automatic Disk Power Saving Idle C BGI Rate Cache Cade Capable Cache Memory Size Check Consistency Rate Driver Version Encryption Capable Encryption Key Present Encryption Mode Items reported from servers running Windows - Tech Support 9

10 Attribute Firmware Version ID Load Balance Number Of Connectors Number Of Extenders Patrol Read Iterations Patrol Read Mode Patrol Read Rate Patrol Read Persistent Hot Spare Rebuild Rate Reconstruct Rate Slot ID Spin Down Configured Drives Spin Down Hot Spares Spin Down Unconfigured Drives Stor Port Driver Version T10 Protection Information Capable Time Interval For Spin Down In Minutes Health Controller Battery Learn Mode Learn Max Recharge Count Maximum Learn Delay Next Learn Time Predicted Capacity Recharge Count Slot Number 10 Items reported from servers running Windows - Tech Support

11 Controller Dependency Custom Attribute Attribute Health Cntrl Id CPU Power And Performance Management Fan Power And Performance Management Memory Power And Performance Management DMA Channel Device DRAC Information IP Address IP Gateway IP Subnet Product Version Debug Menu Demand Based Switching Capable Enabled Technology Display Adapter Adapter RAM Adapter Type Bits Pixel Color Planes Color Table Entries Driver Version Installed Drivers PNP Device ID Program Resolution Driver Company Filename Internal Items reported from servers running Windows - Tech Support 11

12 Attribute Start Type Version Enclosure Asset Asset Tag Configuration Connector Enclosure Alarm Express Service Code Firmware Version ID PCIe SSD Extender SAS Address Service Tag Split Bus Part Number Target ID Health Enclosure EMM Firmware Version Part Number Health Enclosure Fan Part Number Speed Health 12 Items reported from servers running Windows - Tech Support

13 Enclosure Power Supply Attribute Firmware Version Part Number Health Enclosure Temperature ID Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Reading Health Environment External Enclosure Environment Controller ID Enclosure ID FC Controller Driver Version FC Controller Firmware Version Host WWN Model Serial Number Type Vendor Code Vendor FC HBA Port Port FC ID Port Number Port OS Port Speed Port Items reported from servers running Windows - Tech Support 13

14 Attribute Port Supported Speed Port Type Port WWN FRU Device Manufacture Date Manufacturer Part No Revision Serial No Fan Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Fan Redundancy Firmware Redundancy Version Front Panel NMI Button Power Button General Attribute Settings Hardware Log Date And Time Raw SEL Data Severity Health Hardware Performance Cause Probe Hyper Threading Capable Enabled 14 Items reported from servers running Windows - Tech Support

15 IO Range Attribute Technology Address Range Device IPv4 Address Subnet Mask IPv6 Address IPv6 Address Prefix Length IPv6 Detail Alternate DNS Server DNS Address Source Default Gateway IP Address Source IPv6 Address1 IPv6 Address2 Link Local Address Preferred DNS Server IRQ Caption IRQ Number Installed Application Install Date Install Location Install Source Publisher URL Info About Version Integrated Device Integrated Devices Interface Member Physical Interface Team Interface Internet Explorer Key Items reported from servers running Windows - Tech Support 15

16 Intrusion Attribute Probe Health Kernel Dump File Size In KB LCD Information Enable Remote Indication Front Panel LCD Security Access LCD Line Information Logs Logs_Enumeration_Dependency Logs_Registry_Dependency Main Chassis Logs Chassis Lock Chassis Device System Id Express Service Code Fault LED Flash On Severity Level Flash Chassis Identify LED Flash Chassis Identify LED Timeout Host Index Server Asset Tag Server Model Server Module Location Server Service Tag System Location System Revision System Revision Mem List Memory Mem ID Device Failures Rank 16 Items reported from servers running Windows - Tech Support

17 Attribute Size Speed Type Type Detail Health Memory Array ECC Type Installed Capacity Location Maximum Capacity Slots Available Slots Used Total Installed Capacity Total Installed Capacity Available To The OS Total Maximum Capacity Use Memory Operating Mode Fail Over Memory Operating Mode Configuration Redundancy Memory Range Device Range Memory Redundancy Fail Over Redundancy Configuration Redundancy Memory Setting Mini Dump File Size In KB Miscellaneous Setting Modular Enclosure Information Chassis Service Tag Express Service Code Items reported from servers running Windows - Tech Support 17

18 Attribute IP Address IP Address Source IP Address Type Model Product Version Module File Date Time Internal Manufacturer Size Source Path Version NIC Configuration Channel Number Fail Over Network NIC Selection Primary Network Network Administrative Base IO Address Base Memory Address Connection Current MAC Address DHCP Server DHCP v6 Server DMA Default Gateway Default IPv6 Gateway Driver Image Path Driver Driver Version Duplex Firmware Version IRQ Interface 18 Items reported from servers running Windows - Tech Support

19 Attribute Interface Link Maximum Transmission Unit Operational Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Received Unicast Packets Received Unknown Protocols Slot Speed TOE Capable TOE Enabled Team Transmitted Bad Frames Transmitted Broadcast Packets Transmitted Bytes Transmitted Carrier Sense Errors Transmitted Collisions Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors Items reported from servers running Windows - Tech Support 19

20 Attribute Transmitted Late Collisions Transmitted Multicast Packets Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Adapter Adapter Type DHCP Enabled DHCP Lease Expires DHCP Lease Obtained DHCP Server DNS Domain DNS Server IP Default IP Gateway Driver Path IP Enabled IP Subnet IPv4 Address IPv6 Address Index Installed Last Reset Mac Address PNP Device ID Product Type Service Network List Network Protocol Dev NIC ID Connectionless Service Guarantees Delivery Guarantees Sequencing 20 Items reported from servers running Windows - Tech Support

21 Attribute Maximum Address Size Maximum Message Size Message Oriented Minimum Address Size Pseudo Stream Oriented Supports Broadcasting Supports Connect Data Supports Disconnect Data Supports Encryption Supports Expedited Data Supports Graceful Closing Supports Guaranteed Bandwidth Supports Multicasting Network Team Interface Administrative Connection Current MAC Address DHCP Server DHCP v6 Server Default Gateway Default IPv6 Gateway Driver Image Path Driver Driver Version IPv4 Address IPv6 Address IPv6 Address Interface Interface Link Maximum Transmission Unit Operational Items reported from servers running Windows - Tech Support 21

22 Attribute Prefix Length Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Received Unicast Packets Received Unknown Protocols Redundancy Slot Speed Subnet Mask Team Interface Transmitted Carrier Sense Errors Team Interface Transmitted Collisions Team Team Type Transmitted Bad Frames Transmitted Broadcast Packets Transmitted Bytes Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors Transmitted Late Collisions Transmitted Multicast Packets 22 Items reported from servers running Windows - Tech Support

23 Attribute Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Team List No Execute Vir Nic Id Capable Enabled Technology OME Log_Dependency One Time Boot OpenManage Version Operating System Available Physical Memory In GB Available Virtual Memory In GB BIOS Release Date BIOS Version Boot Device Hardware Abstraction Layer Locale OS Install Date OS Manufacturer OS Other OS Page File Page File Size SM BIOS Version System Directory System Manufacturer System Model System Items reported from servers running Windows - Tech Support 23

24 Attribute System Type Time Zone Total Physical Memory In GB Total Virtual Memory In GB User Version Windows Directory Optical Device Asset Tag Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number PCIe SSD Extender Health Peak Statistics Measurement Start Time Peak Time Reading Statistics Port Base IO Addr Connector Type External IRQ Lvl Maximum Speed Port Type Portal Data Initiator Symbolic Power Budget Enable Power Cap 24 Items reported from servers running Windows - Tech Support

25 Power Head Room Attribute Power Cap System Instantaneous Head Room System Peak Head Room Power Inventory System Idle Power System Maximum Potential Power Power Management Failure Threshold Probe Reading Warning Threshold health Power Profile Active Power Controller Custom Max Performance OS Control Power Supply Firmware Version Location Maximum Output Wattage Online Power Monitoring Capable Rated Input Wattage Type Health Power Supply Redundancy Power Tracking Statistics Redundancy Measurement Finish Time Measurement Start Time Reading Statistics Problem Device Device Error Code PNP Device ID Process CPU Time GDI Objects Items reported from servers running Windows - Tech Support 25

26 Attribute Handles ID IO Other IO Reads IO writes Mem Usage In KB NP Pool In KB Other Bytes Page Faults Paged Pool In KB Path Priority Read Bytes Started Threads User Objects VM Size In KB Write Bytes Processes Memory Detail Available Physical In KB Limit Commit In KB Non Paged In KB Paged In KB Peak Commit In KB System Cache In KB Total Commit Charge In KB Total Kernel In KB Total Physical In KB Processor CPU Voltage Connector Core Count Current Speed External Clock Speed Family 26 Items reported from servers running Windows - Tech Support

27 Attribute Manufacturer Maximum Speed Occupied Processor Brand Version Health Processor Setting Registry Attribute Attribute Type Attribute Key Remote Access Device Device Type Enable IPMI Over LAN Enable VLAN ID IPMI Version IPv4 Address IPv4 Address Source IPv4 Gateway IPv4 Subnet MAC Address Number Of Current Active Sessions Number Of Possible Active Sessions Priority SOL Enabled System GUID VLAN ID Removable Flash Media Available Size Connector Redundancy Items reported from servers running Windows - Tech Support 27

28 Attribute Storage Size Type Health Resource SATA Controller Resource Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health SATA Disks Capacity Class Device Location Failure Predicted Parent Location Resource Tag Revision Health SATA Setting SCSI Channel Connector Type 28 Items reported from servers running Windows - Tech Support

29 SCSI Controller Attribute Health ID Number Of Connectors Slot ID Health Serial Communication Attribute Settings Serial Over LAN Configuration Baud Rate Channel Number Character Accumulate Interval Character Send Threshold Minimum Privileges Required Retry Count Retry Interval Serial Port Configuration Baud Rate Channel Number Channel Privilege Level Limit Connection Mode Settings Delete Control Echo Control Flow Control Handshaking Control Input New Line Sequence Line Editing New Line Sequence Server Model OS Service Tag Service Display Items reported from servers running Windows - Tech Support 29

30 Attribute Error Control Service Service Path Service Type Start Mode Start Session Connection Data CID Connection Id Initiator Portal Target Portal Session Device Data Device Device Instance Device Interface Device Number Device Type Device Target Friendly Initiator Legacy Device Location Partition Number Reported Mappings Storage Device Type Slot Adapter Data Bus Width Adapter Adapter Manufacturer Card Bus Category Hot Plug Capable ID Modem Ring Resume PC Card-16 Power Management Enable PME Signal 30 Items reported from servers running Windows - Tech Support

31 Attribute Shared Slot Slot ID Slot Length Speed Type Voltage Supply Zoom Video Slot Disablement Slot Tree Bus Device Device Identifier Device Function Slot Tree Child Bus Device Device Identifier Device Function Slots Dependency Primary Key Slot Index Software Startup Software Command Location Program User Storage Disk Bytes Per Sector Index Manufacturer Media Loaded Media Type Partitions Provider Model SCSI Bus Items reported from servers running Windows - Tech Support 31

32 Attribute SCSI Logical Unit SCSI Port SCSI Target ID Sectors Per Track Size In GB Total Cylinders Total Sectors Total Tracks Tracks Per Cylinder Storage Drive Compressed File System Free Space Size Volume Volume Serial Number Storage Partition Bootable Partition Partition Partition Disk Index Partition Size In MB Partition Start Partition Type Support 64 bit Capable Enabled Technology System Information System Log Date Time Event ID Message Source Type 32 Items reported from servers running Windows - Tech Support

33 System Profile Setting Attribute Health System Security System Up time Current System Up time Total Availability Percentage Total Blue Screens Total Down Time Total Reboots Total Up time System Up time Entry Comment Event Time Tape Drive Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health Tape Drive Characteristics Temperature Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Items reported from servers running Windows - Tech Support 33

34 Attribute Health Turbo Mode Capable Enabled Technology UEFI Boot Setting USB Pnp Device ID User DRAC User Privilege LAN User Privilege Serial Over LAN Payload Serial Port User Privilege User ID User Userprofile_Dependency User Validate Processor Connector Ext Occupied Validate_OMSA_Collection Validation Variable OMSA Model Full System Variable User Variable Virtual Disk Bus Protocol Cache Policy Device Disk Cache Policy Encrypted Hot Spare Policy Violated 34 Items reported from servers running Windows - Tech Support

35 Attribute Layout Media Type Progress Read Policy Size Stripe Element Size T10 Protection Information Write Policy Health Virtual Disks Info Controller ID Virtual Disk ID Virtualization Capable Enabled Technology Voltage Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health isccsi Session Data IS ID Initiator Node Number Connections Session ID TS ID Target Target Node iscsi DATA Initiator Version Total Portals Items reported from servers running Windows - Tech Support 35

36 36 Items reported from servers running Windows - Tech Support

37 Items reported from servers running Linux - Tech Support 3 Table 2. Attributes for Server running Linux Category Additional Information Attribute Version Amperage Location Reading Array Disk Available RAID Disk Space Bus Protocol Capable Speed Capacity Certified Connector Device Device Protocol Driver Version Encrypted Encryption Capable Failure Predicted Hot Spare Manufacture Day Manufacture Week Manufacture Year Media Type Mirror Set ID Model Number Negotiated Speed Items reported from servers running Linux - Tech Support 37

38 Attribute PCIe Maximum Link Width PCIe Negotiated Link Width Part Number Power Product ID Progress Remaining Rated Write Endurance Revision SAS Address Sector Size Serial No T10 PI Capable Used RAID Disk Space Vendor Health Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Release Date Version BIOS Boot Setting Battery Probe Reading Health Boot GRUB List Date Of Modification Inode No Of Links Owner Owner group Permissions 38 Items reported from servers running Linux - Tech Support

39 Attribute Process Size Boot List File Date Inode Number Owner Process Rights Size User Boot Menu List NAME VALUE Boot Setting Boot Settings CPU Detail Cache1 Associativity Cache1 Error Correction Type Cache1 Level Cache1 Location Cache1 Size Cache1 Cache1 Type Cache1 Write Policy Cache2 Associativity Cache2 Error Correction Type Cache2 Level Cache2 Location Cache2 Max Size Cache2 Size Cache2 Cache2 Type Cache2 Write Policy Cache3 Associativity Items reported from servers running Linux - Tech Support 39

40 Attribute Cache3 Error Correction Type Cache3 Level Cache3 Location Cache3 Max Size Cache3 Size Cache3 Cache3 Type Cache3 Write Policy Channel Connector Type Device Location Manufacturer Parent Location Health Check idrac Response Component Component Detail Model Component Component ID Component Type Hardware Device ID Hardware Sub Device ID Hardware Sub Vendor ID Hardware Vendor ID Software Version Connector Connector Type Health Controller Abort Check Consistency On Error Alarm Allow Revertible Hot Spare And Replace Member Auto Replace Member On Predictive Failure 40 Items reported from servers running Linux - Tech Support

41 Attribute Automatic Disk Power Saving Idle C BGI Rate Cache Cade Capable Cache Memory Size Check Consistency Rate Driver Version Encryption Capable Encryption Key Present Encryption Mode Firmware Version ID Load Balance Number Of Connectors Number Of Extenders Patrol Read Iterations Patrol Read Mode Patrol Read Rate Patrol Read Persistent Hot Spare Rebuild Rate Reconstruct Rate Slot ID Spin Down Configured Drives Spin Down Hot Spares Spin Down Unconfigured Drives Storport Driver Version T10 Protection Information Capable Time Interval For Spin Down In Minutes Health Controller Battery Learn Mode Learn Items reported from servers running Linux - Tech Support 41

42 Attribute Max Recharge Count Maximum Learn Delay Next Learn Time Predicted Capacity Recharge Count Slot Number Health Controller Dependency Custom Attribute Cntrl Id CPU Power And Performance Management Fan Power And Performance Management Memory Power And Performance Management DRAC Information IP Address IP Gateway IP Subnet Product Version Debug Menu Demand Based Switching Capable Enabled Technology Device Map List NAME VALUE Disk Usage Available File system Mounted On Size Use Used Display NAME 42 Items reported from servers running Linux - Tech Support

43 Display Screen Display Sub Section Attribute VALUE Display Screen NAME VALUE Driver Modprobe Cfg Command Module Options Drivers Drivers Lib Module Drivers Module Path Drivers Loaded Module Dependant Modules Internal Module Size Use Count Enclosure Asset Asset Tag Configuration Connector Enclosure Alarm Express Service Code Firmware Version ID PCIe SSD Extender SAS Address Service Tag Split Bus Part Number Target ID Health Enclosure EMM Firmware Version Items reported from servers running Linux - Tech Support 43

44 Attribute Part Number Health Enclosure Fan Part Number Speed Health Enclosure Power Supply Firmware Version Part Number Health Enclosure Temperature ID Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Reading Health Environment Environment Variable Environment Variable Variable External Enclosure Controller ID Enclosure ID FC Controller Driver Version Firmware Version Host WWN 44 Items reported from servers running Linux - Tech Support

45 Attribute Model Serial Number Type Vendor Code Vendor FC HBA Port Port FC ID Port Number Port OS Port Speed Port Port Supported Speed Port Type Port WWN FRU Device Manufacture Date Manufacturer Part No Revision Serial No Fan Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Fan Redundancy Firmware Redundancy Version Front Panel NMI Button Power Button General Attribute Items reported from servers running Linux - Tech Support 45

46 Hardware Log Attribute Settings Date And Time Raw SEL Data Severity Health Hardware Performance Cause Probe Hyper Threading Capable Enabled Technology IO Range Address Range Device IPv4 Address Subnet Mask IPv6 Address IPv6 Address Prefix Length IRQ Device IRQ Number Interrupts Per CPU Type Integrated Device Interface Member Physical Interface Team Interface Intrusion Probe Health LCD Line Information Main Chassis Chassis Lock 46 Items reported from servers running Linux - Tech Support

47 Attribute Chassis Device System Id Express Service Code Fault LED Flash On Severity Level Flash Chassis Identify LED Flash Chassis Identify LED Timeout Host Index Server Asset Tag Server Model Server Module Location Server Service Tag System Location System Revision System Revision Mem List Memory Mem Id Device Failures Rank Size Speed Type Type Detail Health Memory Array ECC Type Installed Capacity Location Maximum Capacity Slots Available Slots Used Total Installed Capacity Total Installed Capacity Available To The OS Total Maximum Capacity Items reported from servers running Linux - Tech Support 47

48 Memory Operating Mode Attribute Use Fail Over Memory Operating Mode Configuration Redundancy Memory Redundancy Fail Over Redundancy Configuration Redundancy Memory Setting Memory Usage Buffers Cached Mem Available Mem Free Mem Shared Mem Total Swap Cached Swap Free Swap Total Miscellaneous Setting Modular Enclosure Information Chassis Service Tag Express Service Code IP Address IP Address Source IP Address Type Model Product Version NIC Configuration Channel Number Fail Over Network NIC Selection Primary Network Network Administrative 48 Items reported from servers running Linux - Tech Support

49 Attribute Base IO Address Base Memory Address Connection Current MAC Address DHCP Server DHCP v6 Server DMA Default Gateway Default IPv6 Gateway Driver Image Path Driver Driver Version Duplex Firmware Version IRQ Interface Interface Link Maximum Transmission Unit NparEP Enabled Operational Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Items reported from servers running Linux - Tech Support 49

50 Attribute Received Unicast Packets Received Unknown Protocols Slot Speed TOE Capable TOE Enabled Team Transmitted Bad Frames Transmitted Broadcast Packets Transmitted Bytes Transmitted Carrier Sense Errors Transmitted Collisions Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors Transmitted Late Collisions Transmitted Multicast Packets Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Adapter Adapter Broadcast Carrier Collisions Default Gateway IPv4 Address IPv6 Address 50 Items reported from servers running Linux - Tech Support

51 Attribute Interrupt MAC Address MTU Memory Metric RX Dropped RX Errors RX Frame RX Overruns RX Packets RX bytes Scope Characteristics Subnet Mask TX Dropped TX Errors TX Overruns TX Packets TX bytes Tx Queue Len Network DNS Config Network Host Network List Network Team Interface Dev Nic Id Administrative Connection Current MAC Address DHCP Server DHCP v6 Server Default Gateway Default IPv6 Gateway Driver Image Path Items reported from servers running Linux - Tech Support 51

52 Attribute Driver Driver Version IPv4 Address IPv6 Address IPv6 Address Interface Interface Link Maximum Transmission Unit Operational Prefix Length Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Received Unicast Packets Received Unknown Protocols Redundancy Slot Speed Subnet Mask Team Interface Transmitted Carrier Sense Errors Team Interface Transmitted Collisions Team Team Type Transmitted Bad Frames 52 Items reported from servers running Linux - Tech Support

53 Attribute Transmitted Broadcast Packets Transmitted Bytes Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors Transmitted Late Collisions Transmitted Multicast Packets Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Team List No Execute Vir Nic Id Capable Enabled Technology One Time Boot OpenManage Item Version Operating System Install Date OS System Version Optical Device Asset Tag Device Location Firmware Version Manufacturer Items reported from servers running Linux - Tech Support 53

54 Attribute Model Number Parent Location Serial Number PCIe SSD Extender Health Peak Statistics Measurement Start Time Peak Time Reading Statistics Port Base IO Addr Connector Type External IRQ Lvl Maximum Speed Port Type Portal Data Initiator Version Portal Address Portal Port Num Power Budget Enable Power Cap Power Cap Power Head Room System Instatenous Head Room System Peak Head Room Power Inventory System Idle Power System Maximum Potential Power Power Management Failure Threshold Probe Reading Warning Threshold Health 54 Items reported from servers running Linux - Tech Support

55 Power Profile Attribute Active Power Controller Custom Max Performance OS Control Power Supply Firmware Version Location Maximum Output Wattage Online Power Monitoring Capable Rated Input Wattage Type Health Power Supply Redundancy Power Tracking Statistics Redundancy Measurement Finish Time Measurement Start Time Reading Statistics Process COMMAND CPU MEM PID RSS START STAT TIME TTY USER VSZ Processor CPU Voltage Connector Core Count Current Speed External Clock Speed Items reported from servers running Linux - Tech Support 55

56 Attribute Family Manufacturer Maximum Speed Occupied Processor Brand Version Health Processor Setting Proc scsi ANS ISCSI Revision Channel Host Id Lun Model Rev Type Vendor Remote Access Device Device Type Enable IPMI Over LAN Enable VLAN ID IPMI Version IPv4 Address IPv4 Address Source IPv4 Gateway IPv4 Subnet MAC Address Number Of Current Active Sessions Number Of Possible Active Sessions Priority SOL Enabled System GUID 56 Items reported from servers running Linux - Tech Support

57 Removable Flash Media Attribute VLAN ID Available Size Connector Redundancy Storage Size Type Health Resource SATA Controller Resource Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health SATA Disks Capacity Class Device Location Failure_Predicted Parent Location Resource Tag Revision Health Items reported from servers running Linux - Tech Support 57

58 SATA Setting Attribute SCSI Channel Connector Type Health SCSI Controller ID Number Of Connectors Slot ID Health Screen Attribute NAME VALUE Serial Communication Attribute Settings Serial Over LAN Configuration Baud Rate Channel Number Character Accumulate Interval Character Send Threshold Minimum Privileges Required Retry Count Retry Interval Serial Port Configuration Baud Rate Channel Number Channel Privilege Level Limit Connection Mode Settings Delete Control Echo Control Flow Control 58 Items reported from servers running Linux - Tech Support

59 Attribute Handshaking Control Input New Line Sequence Line Editing New Line Sequence Server Model OS Service Tag Service Session Connection Data Session Device Data Target Portal Device Number Device Type Reported Mappings Storage Device Type Target Slot Adapter Data Bus Width Adapter Adapter Manufacturer Card Bus Category Hot Plug Capable ID Modem Ring Resume PC Card-16 Power Management Enable PME Signal Shared Slot Slot ID Slot Length Speed Type Voltage Supply Zoom Video Slot Disablement Slots Dependency Primary Key Items reported from servers running Linux - Tech Support 59

60 Software Network Software Storage Startup Support 64 bit Attribute Slot Index Software Network Software Storage Startup Capable Enabled Technology System Information System Profile Setting System Profile Settings System Security Tape Drive Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health Tape Drive Characteristics Temperature Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe 60 Items reported from servers running Linux - Tech Support

61 Attribute Reading Health Turbo Mode Capable Enabled Technology UEFI Boot Setting USB Bus Device Device Class Device Protocol Device Sub Class ID Manufacturer Product Serial Version USB Controller Info Serial Number USB Controller Info USB Device Alternate Setting Number Attributes Bus Number Count Of Devices Device Class Device Number Device Protocol Device Speed Device Sub Class Driver End Point Address End Point Max Packet Size Interface Class Interface Number Items reported from servers running Linux - Tech Support 61

62 Attribute Interface Protocol Interface Sub Class Interval Between Transfers Level Manufacturer Max Children Max Packet Size Of Default Endpoint Number Configurations Number Of End Points Number Of ISO Chronous Requests Number Of Interrupt Requests Parent Device Number Port Product Product ID Code Product Revision Number Serial Number Total Bandwidth Vendor ID Code Version USB Root Hub Bus Device Device Class Device Protocol Device Sub Class ID Manufacturer Product Serial Version USB Storage NAME VALUE User DRAC User Privilege LAN User Privilege 62 Items reported from servers running Linux - Tech Support

63 Attribute Serial Over LAN Payload Serial Port User Privilege User ID User Validate Processor Ext Is Occupied Occupied Validation Virtual Disk Model Bus Protocol Cache Policy Device Disk Cache Policy Encrypted Hot Spare Policy Violated Layout Media Type Progress Read Policy Size Stripe Element Size T10 Protection Information Write Policy Health Virtual Disks Info Controller ID Virtual Disk ID Virtualization Capable Enabled Technology Voltage Maximum Failure Threshold Maximum Warning Threshold Items reported from servers running Linux - Tech Support 63

64 Attribute Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health isccsi Session Data Iface Initiator IP address Initiator Node Session ID Target iscsi Connection iscsi Session iscsi DATA iscsi DATA 64 Items reported from servers running Linux - Tech Support

65 Items reported from servers running ESX - Tech Support 4 Table 3. Attributes for Server running ESX Category Additional Information Attribute Version Amperage Location Reading Array Disk Available RAID Disk Space Bus Protocol Capable Speed Capacity Certified Connector Device Device Protocol Driver Version Encrypted Encryption Capable Failure Predicted Hot Spare Manufacture Day Manufacture Week Manufacture Year Media Type Mirror Set ID Model Number Negotiated Speed Items reported from servers running ESX - Tech Support 65

66 Attribute PCIe Maximum Link Width PCIe Negotiated Link Width Part Number Power Product ID Progress Remaining Rated Write Endurance Revision SAS Address Sector Size Serial No T10 PI Capable Used RAID Disk Space Vendor Health Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Release Date Version BIOS Boot Setting Battery Probe Reading Health Boot GRUB List Date Of Modification Inode No Of Links Owner Owner group Permissions 66 Items reported from servers running ESX - Tech Support

67 Attribute Process Size Boot List File Date Inode Number Owner Process Rights Size User Boot Menu List NAME VALUE Boot Setting CPU Detail Cache1 Associativity Cache1 Error Correction Type Cache1 Level Cache1 Location Cache1 Size Cache1 Cache1 Type Cache1 Write Policy Cache2 Associativity Cache2 Error Correction Type Cache2 Level Cache2 Location Cache2 Max Size Cache2 Size Cache2 Cache2 Type Cache2 Write Policy Cache3 Associativity Cache3 Error Correction Type Cache3 Level Items reported from servers running ESX - Tech Support 67

68 Attribute Cache3 Location Cache3 Max Size Cache3 Size Cache3 Cache3 Type Cache3 Write Policy Channel Connector Type Device Location Manufacturer Parent Location Health Model Health Component Component Detail Component Component ID Component Type Hardware Device ID Hardware Sub Device ID Hardware Sub Vendor ID Hardware Vendor ID Software Version Connector Connector Type Health Controller Abort Check Consistency On Error Alarm Allow Revertible Hot Spare And Replace Member Auto Replace Member On Predictive Failure 68 Items reported from servers running ESX - Tech Support

69 Attribute Automatic Disk Power Saving Idle C BGI Rate Cache Cade Capable Cache Memory Size Check Consistency Rate Driver Version Encryption Capable Encryption Key Present Encryption Mode Firmware Version ID Load Balance Number Of Connectors Number Of Extenders Patrol Read Iterations Patrol Read Mode Patrol Read Rate Patrol Read Persistent Hot Spare Rebuild Rate Reconstruct Rate Slot ID Spin Down Configured Drives Spin Down Hot Spares Spin Down Unconfigured Drives Storport Driver Version T10 Protection Information Capable Time Interval For Spin Down In Minutes Health Controller Battery Learn Mode Learn Items reported from servers running ESX - Tech Support 69

70 Attribute Max Recharge Count Maximum Learn Delay Next Learn Time Predicted Capacity Recharge Count Slot Number Health Controller Dependency Custom Attribute Cntrl Id CPU Power And Performance Management Fan Power And Performance Management Memory Power And Performance Management DRAC Information IP Address IP Gateway IP Subnet Product Version Debug Menu Demand Based Switching Capable Enabled Technology Device Map List NAME VALUE Disk Usage Available File system Mounted On Size Use Used Display NAME 70 Items reported from servers running ESX - Tech Support

71 Display Screen Display Sub Section Attribute VALUE Display Screen NAME VALUE Driver Modprobe Cfg Command Module Options Drivers Drivers Lib Module Drivers Module Path Drivers Loaded Module Dependant Modules Internal Module Size Use Count Enclosure Asset Asset Tag Configuration Connector Enclosure Alarm Express Service Code Firmware Version ID PCIe SSD Extender SAS Address Service Tag Split Bus Part Number Target ID Health Enclosure EMM Firmware Version Items reported from servers running ESX - Tech Support 71

72 Attribute Part Number Health Enclosure Fan Part Number Speed Health Enclosure Power Supply Firmware Version Part Number Health Enclosure Temperature ID Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Reading Health Environment Environment Variable Environment Variable Variable External Enclosure Controller ID Enclosure ID FC Controller Driver Version Firmware Version Host WWN 72 Items reported from servers running ESX - Tech Support

73 Attribute Model Serial Number Type Vendor Code Vendor FC HBA Port Port FC ID Port Number Port OS Port Speed Port Port Supported Speed Port Type Port WWN FRU Device Manufacture Date Manufacturer Part No Revision Serial No Fan Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Fan Redundancy Firmware Redundancy Version Front Panel NMI Button Power Button General Attribute Items reported from servers running ESX - Tech Support 73

74 Hardware Log Attribute Settings Date And Time Raw SEL Data Severity Health Hardware Performance Cause Probe Hyper Threading Capable Enabled Technology IO Range Address Range Device IPv4 Address Subnet Mask IPv6 Address IPv6 Address Prefix Length IPv6 Detail Alternate DNS Server DNS Address Source Default Gateway IP Address Source IPv6 Address1 IPv6 Address2 Link Local Address Preferred DNS Server IRQ Device IRQ Number Interrupts Per CPU Type Installed Application Install Date Publisher 74 Items reported from servers running ESX - Tech Support

75 Attribute Size Summary URL Info About Integrated Device Interface Member Physical Interface Team Interface Intrusion Probe Health LCD Information Enable Remote Indication Front Panel LCD Security Access LCD Line Information Main Chassis Chassis Lock Chassis Device System Id Express Service Code Fault LED Flash On Severity Level Flash Chassis Identify LED Flash Chassis Identify LED Timeout Host Index Server Asset Tag Server Model Server Module Location Server Service Tag System Location System Revision System Revision Mem List Memory Mem Id Device Failures Items reported from servers running ESX - Tech Support 75

76 Attribute Rank Size Speed Type Type Detail Health Memory Array ECC Type Installed Capacity Location Maximum Capacity Slots Available Slots Used Total Installed Capacity Total Installed Capacity Available To The OS Total Maximum Capacity Use Memory Operating Mode Fail Over Memory Operating Mode Configuration Redundancy Memory Redundancy Fail Over Redundancy Configuration Redundancy Memory Setting Memory Usage Buffers Cached Mem Available Mem Free Mem Shared Mem Total Swap Cached Swap Free Swap Total 76 Items reported from servers running ESX - Tech Support

77 Miscellaneous Setting Attribute Modular Enclosure Information Chassis Service Tag Express Service Code IP Address IP Address Source IP Address Type Model Product Version NIC Configuration Channel Number Fail Over Network NIC Selection Primary Network Network Administrative Base IO Address Base Memory Address Connection Current MAC Address DHCP Server DHCP v6 Server DMA Default Gateway Default IPv6 Gateway Driver Image Path Driver Driver Version Duplex Firmware Version IRQ Interface Interface Items reported from servers running ESX - Tech Support 77

78 Attribute Link Maximum Transmission Unit NparEP Enabled Operational Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Received Unicast Packets Received Unknown Protocols Slot Speed TOE Capable TOE Enabled Team Transmitted Bad Frames Transmitted Broadcast Packets Transmitted Bytes Transmitted Carrier Sense Errors Transmitted Collisions Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors 78 Items reported from servers running ESX - Tech Support

79 Attribute Transmitted Late Collisions Transmitted Multicast Packets Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Adapter Adapter Broadcast Carrier Collisions Default Gateway IPv4 Address IPv6 Address Interrupt MAC Address MTU Memory Metric RX Dropped RX Errors RX Frame RX Overruns RX Packets RX bytes Scope Characteristics Subnet Mask TX Dropped TX Errors TX Overruns TX Packets Items reported from servers running ESX - Tech Support 79

80 Attribute TX bytes Tx Queue Len Network DNS Config Network Host Network List Network Team Interface Dev Nic Id Administrative Connection Current MAC Address DHCP Server DHCP v6 Server Default Gateway Default IPv6 Gateway Driver Image Path Driver Driver Version IPv4 Address IPv6 Address IPv6 Address Interface Interface Link Maximum Transmission Unit Operational Prefix Length Received Alignment Errors Received Bad Frames Received Broadcast Packets Received Bytes Received Discarded Packets Received Error Packets Received FCS Errors 80 Items reported from servers running ESX - Tech Support

81 Attribute Received Frames Too Long Received Good Frames Received Internal MAC Receiving Errors Received Multicast Packets Received Total Packets Received Unicast Packets Received Unknown Protocols Redundancy Slot Speed Subnet Mask Team Interface Transmitted Carrier Sense Errors Team Interface Transmitted Collisions Team Team Type Transmitted Bad Frames Transmitted Broadcast Packets Transmitted Bytes Transmitted Deferred Transmits Transmitted Discarded Packets Transmitted Error Packets Transmitted Excessive Collisions Transmitted Good Frames Transmitted Internal MAC Transmission Errors Transmitted Late Collisions Transmitted Multicast Packets Transmitted Multiple Collision Frames Transmitted Queue Length Transmitted Single Collision Frames Transmitted Total Packets Transmitted Unicast Packets Type Vendor Network Team List Vir Nic Id Items reported from servers running ESX - Tech Support 81

82 No Execute Attribute Capable Enabled Technology One Time Boot OpenManage Item Version Operating System Install Date OS System Version Optical Device Asset Tag Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number PCIe SSD Extender Health Peak Statistics Measurement Start Time Peak Time Reading Statistics Port Base IO Addr Connector Type External IRQ Lvl Maximum Speed 82 Items reported from servers running ESX - Tech Support

83 Portal Data Attribute Port Type Initiator Version Portal Address Portal Port Num Power Budget Enable Power Cap Power Cap Power Head Room System Instatenous Head Room System Peak Head Room Power Inventory System Idle Power System Maximum Potential Power Power Management Failure Threshold Probe Reading Warning Threshold Health Power Profile Active Power Controller Custom Max Performance OS Control Power Supply Firmware Version Location Maximum Output Wattage Online Power Monitoring Capable Rated Input Wattage Type Health Power Supply Redundancy Power Tracking Statistics Redundancy Measurement Finish Time Measurement Start Time Reading Statistics Items reported from servers running ESX - Tech Support 83

84 Process Attribute COMMAND CPU MEM PID RSS START STAT TIME TTY USER VSZ Processor CPU Voltage Connector Core Count Current Speed External Clock Speed Family Manufacturer Maximum Speed Occupied Processor Brand Version Health Processor Setting Proc scsi ANS ISCSI Revision Channel Host Id Lun Model Rev 84 Items reported from servers running ESX - Tech Support

85 Attribute Type Vendor Remote Access Device Device Type Enable IPMI Over LAN Enable VLAN ID IPMI Version IPv4 Address IPv4 Address Source IPv4 Gateway IPv4 Subnet MAC Address Number Of Current Active Sessions Number Of Possible Active Sessions Priority SOL Enabled System GUID VLAN ID Removable Flash Media Available Size Connector Redundancy Storage Size Type Health Resource SATA Controller Resource Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Items reported from servers running ESX - Tech Support 85