Telecommunication Service Provider
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1 Telecommunication Service Provider Rigstar Industrial Telecom Calgary, Alberta rigstar.ca 227 Exploration Avenue SE
2 Vision Recognize - An alternative to current Telcos Internet - Connection to multiple upstream providers that allow for complete redundancy Gateway - Access to the largest Fibre Optic channels in Canada and the US Support - Through our Network Operations Centre (NOC) Telecom - Services to any location Applications - Requiring dedicated Internet connectivity Responsively - Assisting our customers 24/7 Mission Statement Rigstar strives to become an Industry leading telecom service provider by delivering access agnostic communications via hybrid, fibre, wireless networks in the most dynamic, innovative, efficient; service-oriented way possible Values Trust & Integrity Innovative Urgent Minded Strive for Excellence Team Centric Quality Mission, Vision & Values
3 Who are We? What we do? Registered as a non-dominant carrier with the CRTC, Rigstar Industrial Telecom delivers innovative and cost effective solutions for the most complex Internet requirements throughout the telecom industry. Our team of professional Engineers, Network Architects, Solution Specialists and Technicians are dedicated to providing reliable Internet connectivity. Rigstar operates a premier industrial network through our Data Centre located in downtown Calgary, Alberta. Our Data Centre is fully redundant and offers multiple connections to major Internet carriers using BGP routing protocol. BGP protocol offers network stability and can quickly adapt to send packets through another connection if an Internet path goes down. Rigstar s team of highly skilled Network Analysts offer 24/7 technical support to ensure all mission critical data is protected and accessible at all times. Rigstar provides a cost effective alternative to traditional Telcos. Our company is able to deliver customized Network solutions to businesses that require the highest level of customer support. Accelerated Internet Connectivity Data Centre Services - Co-location Engineering Services - Telecom/RF WANs/LANs - Design/Install/Support Tower Construction - Management Fibre Optics - Installation/Monitoring VoIP Services TV Packages Cellular Enhancement Video Monitoring Network Monitoring 24/7 Live Support Who are We?
4 JACOS JACOS is a large Oil Sands producer that required a network extension at their remote facility in Northern Alberta. Our network team was able to engineer a solution that delivers a dedicated 150Mbps (scalable to 300Mbps) connection for their operations. Rigstar trenched 3km s of fibre from an existing Point-of-Presence (PoP) site to our newly constructed 100 AWSS tower. Our Project Management team obtained all the necessary permits to construct and commission the tower. Exceptional customer service and reliable connectivity The wireless network is engineered for 99.99% reliability and currently has an uptime of % Rigstar s network team was able to provide a layer 2 connection from the remote site to their Head Office located in downtown Calgary, Alberta. The network is monitored 24/7 by Rigstar s Operations Team. Case Study - JACOS
5 BlackPearl Resources BlackPearl Resources focuses on heavy oil and was looking to increase Internet services at their site in Onion Lake, Saskatchewan. Rigstar located a PoP 20km s away in Tulliby Lake, Alberta.. Our Tower Division constructed a 150 tower at both sites and obtained a licensed frequency from Industry Canada to deliver a 100Mbps connection to their remote facility. Very professional and kept us informed throughout the install Rigstar s team of specialists installed the microwave link and established % availability. The network is trunked via fiber back to Calgary, Alberta that interconnects with their Main Office, VoIP and SCADA systems. Rigstar s NOC is currently monitoring and supporting the network. Case Study - BlackPearl Resources
6 Security Rigstar s core network is designed to prevent intrusion from external attacks to eliminate any outside disruptions. Our network utilizes AES-256 Encryption on all wireless devices and 2048-bit SSL Certificates on all of our switches and routers. Rigstar s services are protected by an industry-leading firewall to further enhance our network s availability. Cyber Security Darktrace Resource Constraints Support - Network Operations Centre (NOC) Rigstar s 24 7 Network Operations Centre (NOC) delivers the highest quality of monitoring and maintenance for any telecommunication network. Our NOC uses Industry-leading software to proactively monitor networks, traffic, physical servers, VMs and applications to quickly isolate any disruptions within a network. Rigstar s NOC is able to offer a list of services for any of the following three support levels: Notification Tier 1 Advanced (Tier 2 and 3) Security & Support
Communication Service Provider
Communication Service Provider Rigstar Industrial Telecom Calgary, Alberta rigstar.ca 227 Exploration Avenue SE 403.243.0600 info@rigstar.ca Content Vision Section #1. Vision & Mission Statement 02 Section
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