Rainbowbroadband.com

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2 A Brief History of Rainbow

3 2016: Our Presence in NYC Coverage from 57 th Street Down to Battery Park Available in 300+ Commercial Buildings Serving NYC s leading tech & media companies Pure Ethernet From Core to Customer 100 Mbps to 40 Gbps Symmetrical Connections:100 Gbps available & 800 Gbps maximum per customer Microwave and Fiber Technologies Special Event Connections available locations and venues all over New York City

4 What Do Customers Expect? RELIABILITY Reliability - The network needs to be up and stay up Speed - 1 Gbps/10 Gbps is the new normal Transparency - Show customers what they are getting. No hidden traffic shaping to force service upgrades Service - When a customer calls for service, there needs to be a person who answers the phone and can help. Price - Internet Access is a commodity. Pricing is extremely competitive.

5 RELIABILITY means anticipating disasters Uncle Wally s Fiber-Finding Backhoe Model 1A

6 RELIABILITY means maintaining & upgrading our core network L2 Core Redundant & Diverse True Hitless Failover No Change in Routing No Dropped Calls No Video Buffering No Packet Loss Data Center Technology extended to the island of Manhattan

7 RELIABILITY means installing a premium infrastructure

8 RELIABILITY Is All About the Rings 3 fiber rings Dual Border Routers connected to each of the three Rings at two different physical locations.

9 RELIABILITY Backbone & Hubs

10 What Do Customers Expect? SPEED Reliability - The network needs to be up and stay up Speed - 1 Gbps/10 Gbps is the new normal Transparency - Show customers what they are getting. No hidden traffic shaping to force service upgrades Service - When a customer calls for service, there needs to be a person who answers the phone and can help. Price - Internet Access is a commodity. Pricing is extremely competitive.

11 SPEED Symmetry, Bandwidth, Latency Symmetrical Ethernet provides for symmetrical speeds natively. Bandwidth Customers can order 1 Gbps or 10 Gbps service with the option of going to 40 Gbps or 100 Gbps Latency Transit latency matters. Peering relationships remove a significant amount of latency. Congestion Links can never be congested. The network is planned for a failure during the heaviest hour of the year.

12 SPEED Peering Partnerships & Points-of-Presence Zero Hop Cross-Town EVC One Hop to the Transit Network Peering with DE-CIX members Milliseconds to Google, Netflix, Yahoo, and You 325 Hudson Street Node 0 Multiple Tier 1 Internet Providers Presence at Multiple Carrier Hotels

13 What Do Customers Expect? TRANSPARENCY Reliability - The network needs to be up and stay up Speed - 1 Gbps/10 Gbps is the new normal Transparency - Show customers what they are getting. No hidden traffic shaping to force service upgrades. Service - When a customer calls for service, there needs to be a person who answers the phone and can help. Price - Internet Access is a commodity. Pricing is extremely competitive.

14 TRANSPARENCY To the Internet ASN No DPI No traffic shaping No top talkers No usage caps No TOD restrictions No failed DNS redirect No preferred peers No Least Cost Routing No CoS/QoS (every packet is important) No Games No Big Brother

15 What Do Customers Expect? SERVICE Reliability - The network needs to be up and stay up Speed - 1 Gbps/10 Gbps is the new normal Transparency - Show customers what they are getting. No hidden traffic shaping to force service upgrades. Service - When a customer calls for service, there needs to be a person who answers the phone and can help. Price - Internet Access is a commodity. Pricing is extremely competitive.

16 SERVICE Beyond the Access Business measures downtime, in cost per minute. - Tom Martinson 24/7 automated monitoring and alerting. Businesses never sleep, neither do we. Fully managed networks: routers, switches, firewalls, Wi-Fi, Voice. Interop with other service providers. (Primary, Backup, Dual-homed) Prepositioned sparing Scheduled maintenance Nights Weekends Holidays (Our Favorite) CTO makes house calls.

17 SERVICE A Few of Our Happy Customers

18 What Do Customers Expect? PRICE Reliability - The network needs to be up and stay up Speed - 1 Gbps/10 Gbps is the new normal Transparency - Show customers what they are getting. No hidden traffic shaping to force service upgrades. Service - When a customer calls for service, there needs to be a person who answers the phone and can help. Price - Internet Access is a commodity. Pricing is extremely competitive.

19 PRICE Cost Per Megabit Since 1998 $1,400 $1,200 $1,000 $800 $600 $400 $200 Internet Transit Cost per megabit $ Price has decreased over the last two decades. Incumbent providers need to hold onto their legacy technology in order to recover their initial costs, and to generate the profit promised to their shareholders. Competitive providers have no such requirements. We can offer better service at a lower price with new technology. Historical Pricing obtained from DrPeering