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1 N10-005_formatted Number: Passing Score: 800 Time Limit: 120 min File Version: Vendor: CompTIA Exam Code: N Exam Name: CompTIA Network+ Certification Exam Version: Important Notice Product Our Product Manager keeps an eye for Exam updates by Vendors. Free update is available within 150 days after your purchase. You can login member center and download the latest product anytime. (Product downloaded from member center is always the latest.) PS: Ensure you can pass the exam, please check the latest product in 2-3 days before the exam again. Feedback We devote to promote the product quality and the grade of service to ensure customers interest. If you have any suggestions, please feel free to contact us If you have any questions about our product, please provide Exam Number, Version, Page Number, Question Number, and your Login Account to us, please contact us and our technical experts will provide support in 24 hours. Copyright The product of each order has its own encryption code, so you should use it independently. Any unauthorized changes will be inflicted legal punishment. We reserve the right of final explanation for this statement. CompTIA N Exam

2 Exam A QUESTION 1 When Jeff, a technician, is troubleshooting a problem, which of the following is the NEXT step after verifying full system functionality? A. Establish a plan of action to resolve the problem and identify potential effects B. Implement the solution C. Establish a theory of probable cause D. Document findings, actions, and outcomes /Reference: Chapter 20, page 565 QUESTION 2 Kim, a network technician, is troubleshooting a problem and has just established a plan of action to resolve the problem. Which of the following is the NEXT step in the troubleshooting methodology? A. Verify full system functionality and if applicable implement preventative measures B. Implement the solution or escalate as necessary C. Document findings, actions, and outcomes D. Establish a theory of probable cause (e.g. question the obvious) /Reference: Chapter 20, page 565 QUESTION 3 Lisa, a technician, is troubleshooting a cable problem. She has checked both ends and suspects an issue 50 yards (46 meters) from the location. Which of the following network tools will confirm this analysis? A. TDR B. Protocol analyzer C. Multimeter D. Cable crimper /Reference: Chapter 20, page 556 QUESTION 4 A switch in IDF 3 has shut down at 3p.m. everyday this week. Which of the following network tools should Kim, a technician, use to troubleshoot this problem? A. Environmental monitor

3 B. Cable tester C. TDR D. Loopback plug /Reference: Chapter 20, page 556 QUESTION 5 Which of the following ports would Zach, a technician, need to open on a firewall to allow SSH on the default port? A. 20 B. 21 C. 22 D. 23 /Reference: Chapter 9, page 245 QUESTION 6 Which of the following ports is the default telnet port? A. 20 B. 21 C. 22 D. 23 /Reference: Chapter 9, page 242 QUESTION 7 Which of the following tools would Lisa, a technician, BEST use to trace a wire through an area where multiple wires of the same color are twisted together? A. Cable tester B. Toner probe C. Cable crimper D. Punch down tool

4 /Reference: Chapter 20, page 557 QUESTION 8 Which of the following DNS records would a web browser access to determine the IP address of an Internet web page? A. CNAME B. A C. MX D. PTR /Reference: Chapter 10, page 274 QUESTION 9 Which of the following ports would have to be allowed through a firewall to allow SNMP traffic to pass on its default port? (Select TWO). A. 22 B. 23 C. 143 D. 161 E. 162 F E /Reference: Chapter 11, page 322. Port 162 is used for traps. QUESTION 10 Zach, a technician, wants to test a laptop's NIC for functionality but has no other networking equipment to attach it to. Which of the following would allow him to test basic functionality of the NIC? A. Loopback plug B. Protocol analyzer C. Smart jack D. Coupler

5 /Reference: Chapter 6, page 135 QUESTION 11 Which of the following BEST describes how a layer 2 switch functions? A. Switches packets within the same subnet based on MAC addresses B. Switches packets between different subnets based on IP addresses C. Switches packets between different subnets based on MAC addresses D. Switches packets within the same subnet based on IP addresses /Reference: Chapter 4, page 82 QUESTION 12 A mobile user is no longer able to access network resources. Jeff, the network technician, is unable to ping the user's workstation. Which of the following commands would MOST likely be used on that workstation to verify its current network settings? A. net share B. hostname C. ipconfig D. tracert /Reference: Chapter 20, page 559 QUESTION 13 Lisa, a technician, is tasked to monitor various analog POTS lines for voice activity. Which of the following hardware tools would be used? A. Butt set B. Toner probe C. Wire mapper D. Cable certifier /Reference: Chapter 20, page 557 QUESTION 14 An analog POTS voice line is no longer working and Kim, the technician, is tasked to verify if a dial tone is

6 present at the IDF. Which of the following tools would be used? A. Protocol analyzer B. Butt set C. OTDR D. Toner probe /Reference: Chapter 20, page 557 QUESTION 15 Which of the following hardware tools would MOST likely be used to verify Layer 1 connectivity? A. Multimeter B. Loopback plug C. Cable certifier D. CAT3 coupler /Reference: Chapter 6, page 135 QUESTION 16 Which of the following is needed to allow DHCP to route to a different network separated by a Layer 3 device? A. DNS suffixes B. DHCP relay agent C. Static IP addressing D. Scope configuration /Reference: QUESTION 17 A user has no network connectivity. Jeff, the network technician, is unable to locate the CAT5e cable from the user at the IDF. Which of the following tools would be used to assist Jeff in locating the CAT5e cable? A. Butt set B. Punch down tool C. Toner probe D. Protocol analyzer

7 /Reference: Chapter 20, page 557 QUESTION 18 Kim, a network technician, needs to configure a port on a switch to provide connectivity and electrical support to a WAP being installed in a warehouse. Which of the following features needs to be configured on the switch? A. STP B. PoE C. VTP trunking D. Port forwarding /Reference: Chapter 15, page 437 QUESTION 19 Zach, a network technician, is unable to remotely manage or ping certain layer 2 switches. To manage those devices remotely, which of the following will MOST likely need to be configured? A. IP address on the native VLAN interface B. Port security C. Port forwarding D. IP address on the fiber interface /Reference: Chapter 12, page 339. The native VLAN is the management VLAN. QUESTION 20 Which of the following methods for network performance optimization is used to distribute traffic among similar devices? A. Fault tolerance B. QoS C. Proxy server D. Load balancing /Reference: Chapter 12, page 343 QUESTION 21 Which of the following describes a rationale for a network with redundant paths?

8 A. VPN compatibility B. Unified communications implementation C. High availability requirement D. QoS /Reference: Chapter 18, page 523 QUESTION 22 Lisa, a network technician, needs to introduce a few more cables to the existing patch panel. Which of the following tools would she use? A. OTDR B. Multimeter C. Punch down tool D. Temperature monitor /Reference: Chapter 6, page 113 QUESTION 23 Which of the following is an example of a DHCP failover mechanism? A. APIPA B. Inactive lease C. Reservations D. Active lease /Reference: Chapter 7, page 175 QUESTION 24 Jeff, a network technician, is installing a wireless router. Which of the following should Jeff consider to get the BEST signal strength? A. WAP placement B. PoE devices C. MAC filtering D. Encryption type

9 /Reference: Chapter 15, page 440 QUESTION 25 Lisa, a network technician, is troubleshooting a new wireless network that has been dropping connections. She notices another wireless network in the area. Which of the following BEST explains the reason for the dropped connections? A. Latency B. SSID mismatch C. Interference D. Encryption type /Reference: Chapter 15, page 450 QUESTION 26 Which of the following limits the number of devices that can be assigned IP addresses by DHCP? A. Lease B. Reservation C. DNS setting D. Scope /Reference: Chapter 7, page 173 QUESTION 27 Which of the following has a maximum transfer rate of 54Mbps and operates at the 5GHz frequency? A a B b C g D n /Reference: Chapter 15, page 432 QUESTION 28 Which of the following is used to create a secure connection between a client and a host? A. VLAN

10 B. Proxy server C. IIS server D. VPN /Reference: Chapter 14, page 411 QUESTION 29 Which of the following devices is used to distribute network traffic equally over multiple links? A. Content filter B. DNS server C. Load balancer D. Proxy server /Reference: Chapter 12, page 343 QUESTION 30 Which of the following is used to restrict access according to user policies? A. Content filter B. DHCP server C. DNS server D. VPN concentrator /Reference: Chapter 12, page 349 QUESTION 31 Which of the following is used to filter outgoing network requests? A. Proxy server B. VPN concentrator C. DHCP server D. IIS server /Reference: Chapter 12, page 348

11 QUESTION 32 Kim, a technician, needs to locate a cable in an unorganized wiring closet. Which of the following tools will help her locate the cable? A. Protocol analyzer B. Cable tester C. Toner probe D. Punch down tool /Reference: Chapter 20, page 557 QUESTION 33 Zach, a technician, needs to terminate a CAT5e Ethernet cable to a 110 block. Which of the following tools should he use? A. Toner probe B. Punch down C. Wire tester D. Crimper /Reference: Chapter 6, page 113 QUESTION 34 A user snapped the retention tab off of a network cable. Which of the following tools would Jeff, a technician, use to replace the RJ-45 connector? A. Wire tester B. Punch down C. Crimper D. Multimeter /Reference: Chapter 6, page 123 QUESTION 35 There is suspected virus activity on the network. Which of the following would Lisa, a technician, use to study network traffic? A. Protocol analyzer B. Cable tester

12 C. Cable certifier D. Environmental monitor /Reference: Chapter 20, page 556 QUESTION 36 Kim, a network technician, is installing an n network. Which of the following should Kim enable to ensure that the network only allows n clients? A. Name the SSID on the n network only B. Limit the DHCP address pool C. Disable b and g D. Only use WPA encryption /Reference: Chapter 15, page 433 QUESTION 37 Zach, a network technician, has been troubleshooting a connectivity problem in the LAN room. He has diagnosed the problem and implemented a solution. Which of the following would be Zach's NEXT step? A. Test the theory B. Establish a plan of action C. Establish a theory D. Document findings /Reference: Chapter 20, page 565 QUESTION 38 Which of the following network devices restricts traffic based on words, signatures, and URLs? A. Layer 2 switch B. Content filter C. Load balancer D. Traffic analyzer /Reference:

13 QUESTION 39 Which of the following network devices hides network nodes behind one public IP address? A. Layer 3 switch B. Content filter C. VPN server D. Proxy server /Reference: Chapter 12, page 348 QUESTION 40 A VPN concentrator is used for which of the following purposes? A. MAC filtering B. Content filtering C. Secure network access D. Connectivity troubleshooting /Reference: Chapter 12, page 336 QUESTION 41 Jeff, a technician, has been asked to add a subnet to the company's LAN. Which of the following interfaces on the router will be modified? A. FastEthernet 0/0 B. AUX 0 C. Console 0 D. Serial 0/0/0 /Reference: Aux and console are management interfaces and serial is a WAN interface. QUESTION 42 Jeff, a technician, is setting up an IDS security device. Which of the following should be configured on the switch to utilize the IDS? A. PoE B. Port mirroring C. Convergence

14 D. Port speed /Reference: Chapter 12, page 347 QUESTION 43 Kim, a technician, needs to monitor network traffic for bandwidth analysis because of slow Internet downloads. Which of the following protocols will the tool use to show the necessary information? A. SNMP B. NTP C. SIP D. PPTP /Reference: Chapter 11, page 322 QUESTION 44 Kim, a user, on a wireless network reports an issue with network access while using a cordless phone. Which of the following is the MOST likely cause? A. Encryption type B. Channel selection C. Antenna placement D. Signal strength /Reference: Chapter 15, page 438, 450 QUESTION 45 Which of the following n features allows for the use of multiple simultaneous frequencies in order to increase usable bandwidth? A. Channel bonding B. MIMO C. Spatial reuse D. 20MHz channel spacing /Reference: Chapter 15, page 433

15 QUESTION 46 Zach, a technician, discovers a switch is not communicating with the other switches in a stack. Which of the following is the MOST likely cause? A. Both T568A and T568B standards are being used B. STP is disabled C. The cable is not a crossover D. The port is not trunked /Reference: Chapter 4, page 79 QUESTION 47 Lisa, a user, reports the network is down. While troubleshooting, a technician walks into a communications closet and notices a small patch cable with both ends plugged into interfaces on the same switch. Which of the following is this an example of? A. Switch loop B. Port bonding C. Virtual switch D. Port mirroring /Reference: Chapter 4, page 83 QUESTION 48 Kim, a user, cannot access the network using wireless. Which of the following is MOST likely the cause? A. TX/RX is reversed B. Faulty crossover cable C. Incorrect WEP key D. A short in the cable pairs /Reference: Chapter 15, page 436 QUESTION 49 Zach, a user, is unable to print to a network. The cable tests good and the correct VLAN is configured on the switch. Which of the following is MOST likely the cause? A. The printer was configured for DHCP B. The switch was configured for trunking

16 C. The printer was configured for duplexing D. The switch was configured for PoE /Reference: QUESTION 50 Lisa, a technician, decides to upgrade a router before leaving for vacation. While away, users begin to report slow performance. Which of the following practices allows other technicians to quickly return the network to normal speeds? A. Change management B. Baselines C. Asset management D. Cable management /Reference: Chapter 18, page 511 QUESTION 51 A Windows server has a problem after booting up. Kim, a technician, should immediately check the: A. history logs B. cron logs C. application logs D. system logs /Reference: Chapter 18, page 518 QUESTION 52 Management has decided that they want a high level of security. They do not want Internet requests coming directly from users. Which of the following is the BEST recommendation? A. Content filter B. Proxy server C. Layer 3 switch D. Firewall

17 /Reference: Chapter 12, page 348 QUESTION 53 Jeff, a technician, was requested to change the wireless channel a WAP was operating on. Which of the following would be a valid reason for the change? A. Interference B. War driving C. SSID D. Frequency speeds /Reference: Chapter 15, page 450 QUESTION 54 A new wiring closet is setup to serve users in the east wing of a campus. Equipment is moved from the old closet, 50 feet (15 meters) away, and installed in the new closet. Users immediately begin reporting intermittent connectivity issues with both corporate and Internet resources. Which of the following is the MOST likely cause? A. Protocol mismatch B. MTU size was not increased for the new distance C. Incorrect VLAN assignment D. Incorrect cabling /Reference: QUESTION 55 A small office has asked to have six PCs networked together by Jeff, a consultant. The office users want file sharing capability with no access to the Internet. Which of the following items will Jeff need? (Select TWO). A. Network bridge B. RG-59 patch cabling C. CAT5e patch cabling D. Firewall E. Switch E /Reference: Firewalls are for network connectivity. RG59 cable is coaxial. Bridges are old technology. QUESTION 56 Lisa, a consultant, is inspecting an office that reports frequent wireless issues. Upon scanning the network

18 broadcasting in the vicinity of the office, seven SSIDs are found. The company's Wi-Fi network and three others all share channel six. Which of the following is MOST likely causing the issue? A. Frequency interference B. Low signal strength C. Standard mismatch D. Incorrect channel /Reference: Chapter 15, page 430 QUESTION 57 Jeff, a customer, has requested a solution to allow all internally and externally bound traffic to be monitored. Which of the following would allow a packet sniffer to do this? A. A VPN client and VPN concentrator B. A smart jack installed for each network jack C. A managed switch with port mirroring D. A proxy server with content filter /Reference: Chapter 12, page 347 QUESTION 58 Jeff, a customer, wants to have wireless network access only in the conference room. He has placed a WAP in the room, but notices that offices across the hall also receive a wireless signal. Which of the following could be done together to solve this problem? (Select TWO). A. Turn down the signal gain B. Increase the encryption method C. Change the wireless channel D. Replace the WAP's antennas with directional antennas E. Disable the SSID D /Reference: Chapter 15, page 441 QUESTION 59 Jeff, a customer, shares a building with several other tenants. He reports that an unencrypted wireless network has been getting slower while his Internet traffic has steadily been increasing. Which of the following should be configured to resolve this problem? A. VLAN

19 B. MTU C. WPA D. SSID /Reference: Chapter 15, page 437 QUESTION 60 Which of the following should Jeff, a technician, do FIRST when setting up a SOHO network? A. Set up an account with an Internet service provider B. Create a list of requirements and constraints C. Arrange a domain name with a suitable registrar D. Choose the correct operating system version /Reference: Chapter 9, page 535 QUESTION 61 Which of the following issues is a common problem in wireless infrastructures? A. Incorrect port number B. Mismatched SSIDs C. Invalid telnet sessions D. Too many collisions /Reference: Chapter 15, page 450 QUESTION 62 Kim, a network administrator, is seeing workstations in building C authenticate to the building A wireless access point. Which of the following would resolve this issue? A. Change the security method B. Reduce the transmission power C. Change the SSID D. Change the frequency /Reference:

20 Chapter 15, page 441 QUESTION 63 Lisa, a user, is unable to access the Internet. The network administrator notices that the workstation has an APIPA address. Which of the following is MOST likely not functioning correctly in this situation? A. Broadcast address B. Multicast address C. DNS D. DHCP /Reference: Chapter 7, page 175 QUESTION 64 Zach, a network technician, is configuring several switches to be managed remotely. Which of the following must be configured to connect via SSH to each of those devices, as well as to retrieve various parameters? A. PoE settings and VTP configuration B. SNMP configuration only C. IP address and SNMP configuration D. QoS and PoE settings /Reference: QUESTION 65 After a recent generator test, several users are reporting network connectivity issues. Jeff, the network technician, is unable to connect via SSH to the main switch. Which of the following is the MOST likely cause of the connectivity issue? A. Faulty cable B. Misconfigured speed and duplex C. Wrong gateway D. Power loss /Reference: QUESTION 66 Lisa, the network technician, has been instructed to provide connectivity to workstations within a SOHO that is over 800 feet (243 meters) away from the main switch. Which of the following would she install to provide connectivity?

21 A. CAT5e B. CAT6 C. Coaxial D. Multimode fiber /Reference: Chapter 3, page 55 QUESTION 67 A number of vendors visit a large corporation but are unable to connect to the company's wireless network. Kim, the network technician, verifies that other users are connected to the network and it seems to be fully operational. Which of the following steps should be taken NEXT to troubleshoot the issue? A. Verify the SSID is enabled B. Ensure the WAP is up and running C. Ensure the transmission is not encrypted D. Verify the physical network is connected to the wireless network /Reference: Chapter 15, page 442 QUESTION 68 An g wireless access point was configured as follows: - AP encryption forced to WPA2-AES mode only - MAC address filtering enabled with the following MAC address in the allow list: 00-ab-29-da-c3-40 Which is true about the above configuration? A. Any b/g compatible client can connect to the wireless network if they support TKIP, the MAC address is 00-ab-29-da-c3-40, and the encryption key is known by the client B. An a compatible client can connect to the wireless network only if its MAC address is 00- ab-29-dac3-40 and the encryption key is known by the client C. An n compatible client can connect to the wireless network only if its MAC address is 00- ab-29-dac3-40 and the encryption key is known by the client D. Any g compatible client can connect to the wireless network if the encryption key is known by the client /Reference: Chapter 15, page 437, 442 QUESTION 69 Which of the following is the correct representation of an IPv6 address?

22 A. :: B. 0:0:0:0:0:0:0:0:1 C. 1:2:3:4:AB:CD:EF D. 2001::4860:800f:: /Reference: Chapter 13, page 357 QUESTION 70 Which protocol is represented by the packet capture below? UDP :68 -> :67 A. DHCP B. FTP C. SNMP D. DNS /Reference: Chapter 9, page 226 QUESTION 71 Which of the following default ports are used with DHCP? (Select TWO). A. 22 B. 23 C. 53 D. 67 E. 68 E /Reference: Chapter 9, page 226. Servers listen on UDP port 67 and clients listen on UDP port 68. QUESTION 72 Which of the following is a reason to use dynamic DNS? A. The host IP address is not listed in the firewall B. The host IP address is assigned by DHCP C. Static routes cannot be used on the host network D. A third-party certificate is being used

23 /Reference: Chapter 10, page 278 QUESTION 73 Jeff, a user, can no longer access the accounting file share, but others are still able to access the share. Which of the following would be the FIRST step in troubleshooting the issue? A. Notify senior management of the issue B. Develop a probable cause theory C. Ask Jeff if anything has changed on the system D. Escalate the issue to the vendor /Reference: Chapter 20, page 566 QUESTION 74 Which of the following virtual components maintains a MAC-to-port forwarding table? A. Virtual PBX B. Virtual desktop C. Virtual switch D. Virtual server /Reference: Chapter 17, page 498 QUESTION 75 Jeff, a user connected to the wireless network, takes a laptop from his desk to a conference room. Arriving at the conference room, Jeff realizes that the laptop is in process of reconnecting to the wireless network. Which of the following is a common wireless problem that can cause this issue? A. Mismatched SSID B. Incorrect encryption type C. Weak signal strength D. Increased latency /Reference: Chapter 15, page 438 QUESTION 76 Which TCP/IP model layer does the OSI model layer named 'session' correspond to?

24 A. Application B. Presentation C. Internet D. Transport /Reference: Chapter 2, page 33 QUESTION 77 Jeff, a network administrator, would like to ensure that the footprint of the company's wireless coverage is limited to the office borders, located on the premises. Which of the following features should he adjust on all of the company's WAPs to make this change? A. SSID masking B. PPPoE C. Transmission power D. Encryption technology /Reference: Chapter 15, page 441 QUESTION 78 Zach, a network administrator, is checking work on some new CAT5 LAN network cabling installed at an organization. Multiple lines are receiving poor signals, and Zach finds the lengths of the runs to be sometimes over 350 feet (107 meters). Which of the following is the cause of the issue? A. CAT5 cable runs over 330 feet (100 meters) need to utilize STP instead of UTP B. CAT5 cabling is limited to single-run lines of 330 feet (100 meters) C. CAT5 cabling is limited to single-run lines of 250 feet (76 meters) D. CAT5 cabling needs to have terminators installed at each end for runs over 330 feet (100 meters) /Reference: Chapter 4, page 76 QUESTION 79 Many users on a small network are reporting that while they can share files amongst each other, access to the Internet has been lost. Lisa, the technician, finds that the Internet addresses are failing to resolve to IP addresses. Which of the following is malfunctioning? A. DHCP B. DNS C. RADIUS D. VPN

25 /Reference: Chapter 10, page 267 QUESTION 80 Kim, a network administrator, has made changes to the DHCP leasing setup for a given network and is expecting all devices to recognize the changes shortly. However, after a full week, none of the machines on the company network are grabbing new addresses with the new lease time. Which of the following is the problem? A. The lease time on the original configuration was too long B. The firewall was never configured to recognize the changes C. The DHCP server was never restarted, so changes never took affect D. The lease time on the original configuration was too short /Reference: Chapter 7, page 174 QUESTION 81 Kim, a network consultant, noticed that a new installation for a network backbone looked like this: ISP <-> Switch <-> Firewall <-> PC. Which of the following is the BEST configuration for a properly setup environment? A. Switch <-> ISP <-> Firewall <-> PC B. ISP <-> Firewall <-> Switch <-> PC C. Firewall <-> ISP <-> PC <-> Switch D. ISP <-> PC <-> Firewall <-> Switch /Reference: QUESTION 82 Zach, a customer, has Internet service that includes several static IP addresses. Zach wishes to host a website from a server within a privately addressed network and make it publicly available. Which of the following would have to be configured on the router to allow the public to access the website from one of the static IP addresses? A. QoS monitoring B. Static NAT C. VLAN tagging D. MAC filtering

26 /Reference: Chapter 8, page 194 QUESTION 83 Jeff, a business owner, has discovered that several of the nearby businesses have wireless networks. Jeff wants to implement a unique wireless network inside the business. Which of the following should be configured on the wireless access point to reduce interference from the other wireless networks? A. PPPoE authentication B. MAC filtering C. WPA encryption D. Wireless channel /Reference: Chapter 15, page 430 QUESTION 84 In an environment with STP disabled, which of the following is the MOST likely cause of the exponential increase in repeated packets transferred through the network? A. Incorrect subnet mask B. Mismatched MTU C. Switching loop D. VLAN mismatch /Reference: Chapter 20, page 572 QUESTION 85 A company only wants preapproved laptops to be able to connect to a wireless access point. Which of the following should be configured? A. SSID disable B. ACL rules C. WPA encryption D. MAC filtering /Reference: Chapter 15, page 442 QUESTION 86 Lisa, a technician, is troubleshooting a laptop's connection to a wireless network and notices the user has

27 placed their cell phone on top of the wireless router. Which of the following is the cell phone MOST likely generating? A. Wrong encryption B. An SSID mismatch C. Latency D. Interference /Reference: Chapter 15, page 450

28 Exam B QUESTION 1 Kim, a technician, is asked to run new cabling for an office that is 350 feet (107 meters) away from the networking equipment. The type of cable being run is CAT6. Kim purchases and installs a 500 foot (152 meters) CAT6 cable, but after installation, notices a weak signal between the office and the networking equipment. Which of the following would have been the BEST to install instead of the CAT6 cable? A. Install two CAT6 cables with a repeater B. Install a 500 foot (152 meter) CAT5 cable C. Install a 500 foot (152 meter) CAT5e cable D. Install three CAT6 cables with a repeater /Reference: Chapter 4, page 76 QUESTION 2 Which of the following default services uses TCP/UDP port 88? A. LDAP B. IGMP C. HTTP D. Kerberos /Reference: Chapter 11, page 313 QUESTION 3 Which of the following virtualized components would provide a secure operating environment for a business user? A. Virtual PBX B. Virtual switch C. Virtual desktop D. Virtual SAN /Reference: A business user would not need to be provided a virtual PBX, virtual switch, or virtual SAN. QUESTION 4 Multiprotocol Label Switching (MPLS) operates at which of the following layers of the OSI model? (Select TWO). A. Layer 1

29 B. Layer 2 C. Layer 3 D. Layer 4 E. Layer 5 C /Reference: Chapter 14, page 393 QUESTION 5 Which of the following examples would require a private static IP address, but not a public static IP address? A. A PDA connecting to the wireless network B. A laptop that is deployed on a LAN C. A file server deployed in the internal data center D. An Internet facing web server for external access /Reference: Servers, printers, etc are typically given static IPs. Since it is in the internal LAN a private IP will suffice. QUESTION 6 Kim, a user, is experiencing performance issues with a home wireless network. She has performed the following steps: - Checked to make sure the laptop is within the appropriate wireless network range - Checked the connected SSID and wireless channel - Checked that the laptop is the only device connected to the wireless network Which is the MOST likely cause for the performance issues? A. Kim has put in a static IP address on the wireless NIC, which is not within the appropriate home network IP range B. Another computer is on the network and is downloading video content. This is overloading and flooding the wireless link C. There are other wireless devices in the area that operate on the wireless band and on the same wireless channel D. Kim has misconfigured the setting on the wireless client resulting in the WPA-TKIP password being incorrectly entered /Reference: Interference QUESTION 7 Which of the following would Zach, a network engineer, use to ensure a statically addressed device would receive the same IP address, if it reverted to dynamic addressing?

30 A. DHCP option 3 B. DHCP exclusion C. DHCP lease D. DHCP reservation /Reference: Chapter 7, page 174 QUESTION 8 Jeff, a network engineer, is troubleshooting an issue where clients are not receiving IP addresses from a new, properly configured DHCP server on another subnet. Statically addressed clients can get onto the same network with no issues. Which of the following is causing the issue? A. Incorrect VLAN tagging B. Missing helper addresses C. Wrong default gateway D. Improper routing protocols /Reference: QUESTION 9 A new small business needs a network solution that provides at least 50Mbps of bandwidth and supports full duplex communication. Which of the following meets those needs? A. 10/100 layer 2 switch B. 2.4GHz g C. 5.0GHz a D. 10Base2 Ethernet /Reference: Chapter 5, page 94 QUESTION 10 An organization currently has CAT5e cabling throughout its office. Kim, the network technician, is troubleshooting a new CAT6 run that supports network traffic, but does not meet specification when tested with a TDR. Which of the following is MOST likely the cause? A. Improper grounding B. TXRX reversed C. Incorrect termination D. Outdated NIC drivers

31 /Reference: QUESTION 11 Before installing a wireless network, which of the following should Kim, a network technician, take into consideration to reduce signal exposure for war drivers? A. Device placement B. MAC address filtering C. User authentication D. Encryption protocols /Reference: Chapter 15, page 441 QUESTION 12 Which of the following OSI model layers is between the data link and transport layers? A. Presentation B. Physical C. Session D. Network /Reference: Chapter 2, page 12 QUESTION 13 Which of the following subnet masks would allow for and to be in the same subnet? A B C D /Reference: Chapter 7, page = =

32 The only bits they have in common are the first 24 so the mask must be QUESTION 14 Which of the following ports should be allowed through a firewall to allow DNS resolution to occur to an outside DNS server? A. 20 B. 53 C. 80 D /Reference: Chapter 10, page 261 QUESTION 15 Which of the following is a Class A private IP address? A B C D /Reference: Chapter 7, page 176 QUESTION 16 Which of the following services would have assigned the IP address ? A. DHCP B. APIPA C. IDS D. DNS /Reference: Chapter 7, page 175 QUESTION 17 Which of the following BEST describes the point at which an ISP's responsibility for an Internet connection ends? A. Router B. MDF

33 C. IDF D. Demarc /Reference: Chapter 6, page 116 QUESTION 18 Which of the following defines the range of IP addresses a DHCP server can assign? A. Scope B. Lease C. Reservation D. Subnet /Reference: Chapter 7, page 173 QUESTION 19 Kim, a technician, is connecting a new desktop computer to a switch. She was only able to locate one cable in the office for the installation. The wires at each end are color coded as follows: End A. orange-white, orange, green-white, blue, blue-white, green, brown-white, brown End B. green-white, green, orange-white, blue, blue-white, orange, brown-white, brown Which of the following should Kim do to complete the installation? A. Re-end the provided cable, keeping the wiring the same B. Use the provided cable C. Purchase a crossover cable D. Purchase a straight-through cable /Reference: Chapter 4, page 76 End A is TIA/EIA 568B and end B is TIA/EIA 568A making it a crossover cable. Connecting a desktop to a switch requires a straight-through cable. QUESTION 20 After a brownout, Zach, a user, can connect to the internal network, but not the Internet. Which of the following is the company's DSL router experiencing that is causing this issue? A. Switching loop B. Power failure C. Broadcast storm

34 D. Duplicate IP address /Reference: Brownout points a power failure issue. QUESTION 21 Lisa, an administrator, attempts to open a web page and sees the following error: `Error 404: Page not found'. She then uses the ping command and finds that the default gateway cannot be pinged. At which of the following layers does the problem MOST likely reside? A. Layer 1 B. Layer 4 C. Layer 5 D. Layer 7 /Reference: QUESTION 22 Lisa, an administrator, is unable to route traffic between VLANs on a switch. Communication between devices within each VLAN is functioning. At which of the following layers does the problem MOST likely reside? A. Network B. Data link C. Transport D. Session /Reference: Chapter 12, page 341. A layer 3 device is required to connect VLANs. QUESTION 23 A company has decided to increase wireless infrastructure security by moving from WEP encryption to WPA2. Technicians change each WAP to the new encryption standard and users are given the new passwords. Many users are able to reconnect using the new authentication, but several users report an inability to reconnect. Which of the following is the MOST likely cause of the problem? A. The users who cannot connect are using older NICs without WPA2 support B. The users who cannot connect are in areas without wireless coverage C. The users who cannot connect have not been placed in the correct VLAN D. The users who cannot connect have not specified the correct signal strength

35 /Reference: Chapter 14, page 437 QUESTION 24 Lisa, a technician, installs a new WAP and users are able to connect; however, users cannot access the Internet. Which of the following is the MOST likely cause of the problem? A. The signal strength has been degraded and latency is increasing hop count B. An incorrect subnet mask has been entered in the WAP configuration C. The signal strength has been degraded and packets are being lost D. Users have specified the wrong encryption type and routes are being rejected /Reference: Chapter 7, page 157 QUESTION 25 Jeff, an administrator, has just finished installing a new switch and connected two servers with IPs of and.30. The servers are able to communicate with each other, but are unable to reach the Internet. Jeff sees the following information in the switch configuration: interface VLAN 105 IP address Jeff is able to ping the router at from the switch. Which of the following is the MOST likely cause of the problem? A. The subnet mask is incorrect B. A routing loop has occurred C. Jeff used a crossover cable to connect the switch to the gateway D. The server is missing default gateway information /Reference: Chapter 7, page 161 QUESTION 26 Zach, the network administrator, has just finished installing a new 10/100/1000 switch, but receives reports from the server administrator that servers connected to the new switch seem to be experiencing slow LAN connections. Zach checks the port connecting the new switch to the core switch and sees the following information: #show run interface GigabitEthernet0/10 Switchport trunk encapsulation dot1q Switchport mode trunk Switchport trunk native VLAN 10 Which of the following is the MOST likely cause of the slow connections? A. The servers have not had VLAN tagging enabled on their NICs

36 B. Speed and duplex have not been set C. VLAN tagging was not set on the trunk D. The servers have been connected with CAT5 cable /Reference: QUESTION BaseT has a MAXIMUM run distance of: A. 25 meters (82 feet). B. 100 meters (328 feet). C. 500 meters (1640 feet). D meters (3280 feet). /Reference: Chapter 5, page 96 QUESTION 28 Which of the following DNS record types provides the hostname to IP address mapping? A. A record B. NS record C. CNAME record D. MX record /Reference: Chapter 10, page 274 QUESTION 29 Kim, a user, took a laptop on vacation and made changes to the configuration in order to use the device at the hotel. She can reach the Internet, but cannot access any internal network resources. Which of the following is the MOST likely reason? A. Incorrect DNS B. Incorrect subnet mask C. Duplicate IP address D. Incorrect SSID

37 /Reference: Chapter 20, page 570 QUESTION 30 Jeff, an administrator, is using a punch-down tool to connect a cable. To which of the following is Jeff MOST likely connecting? A. A 110 block B. A demarc C. A DB-9 D. A smart jack /Reference: Chapter 6, page 113 QUESTION 31 Teachers and students at a school currently share the same bandwidth. The Internet performance for the teachers in the classroom is becoming extremely slow. Which of the following is the BEST method to mitigate the issue? A. Increased uptime B. Caching engines C. Traffic shaping D. Load balancing /Reference: Chapter 12, page 346 QUESTION 32 Kim, a network engineer, needs to troubleshoot a remote router within the WAN. Which of the following user authentications would be the BEST to implement? A. MS-CHAP B. Kerberos C. TACACS+ D. PKI /Reference: Chapter 11, page 313 QUESTION 33 Which of the following uses copper wiring? A. 10GBaseER

38 B. 10GBaseLW C. 100BaseFX D. 1000BaseT /Reference: Chapter 5, page 99 QUESTION 34 The location where the Telco wiring stops and the clients wiring starts is known as the: A. MDF B. demarc C. IDF D. 66 block /Reference: Chapter 6, page 116 QUESTION 35 Which of the following cables covers the LONGEST distance? A. 10GBaseT B. 10GBaseER C. 100BaseTX D. 1000BaseX /Reference: Chapter 5, page 99 QUESTION 36 Users report that their Internet connection is slow. Zach, the network technician, has a suspicion that users are streaming video and music. Which of the following would BEST confirm Zach's theory? A. Traffic analysis B. SNMP C. History logs D. System logs /Reference:

39 Chapter 18, page 518 QUESTION 37 Blocking a known malicious web address by using the ACL on the firewall is an example of which of the following? A. IP filtering B. Application filtering C. MAC filtering D. Port filtering /Reference: Chapter 16, page 473 QUESTION 38 A firewall that examines all the incoming traffic and decides if the traffic is going to be allowed though or dumped is a example of which of the following? A. Packet sniffing B. Packet filter C. Stateful inspection D. Content filter /Reference: Chapter 16, page 474 QUESTION 39 Two duplicate pieces of equipment can be used in conjunction for which of the following purposes? (Select TWO). A. High availability B. Fault tolerance C. Reduce latency D. Wi-MAX E. CARP B /Reference: Chapter 18, page 523 QUESTION 40 Lisa, an administrator, has been tasked with running cables from one office to another neighboring office by running cables over the light fixtures in the ceiling that connects them. To prevent interference, which of the following cable types should Lisa use?

40 A. CAT5e B. CAT6 C. Coaxial D. Multimode fiber /Reference: Chapter 3, page 55 QUESTION 41 Which of the following improves wireless performance by allowing only one wireless transmission on the network at a time? A. CSMA/CA B. CSMA/CD C. Wireless encryption D. Wireless bonding /Reference: Chapter 15, page 431 QUESTION 42 Lisa, an administrator, is responsible for one Linux and two Windows servers. She would like to review all server logs centrally. Which of the following services could Lisa use in this scenario? A. Event logs B. Baselines C. Change management D. Syslog /Reference: Chapter 18, page 518 QUESTION 43 Kim, a network technician, is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer? A. MAC filtering B. IP address C. PoE D. Port speed

41 /Reference: QUESTION 44 Zach, a new network technician, is monitoring network traffic and notices the network is operating at 80% of capacity. Which of the following could be used to determine if this is abnormally high traffic use? A. Network maps B. Cable management documentation C. Wire schemes D. Baseline /Reference: Chapter 18, page 510 QUESTION 45 Jeff, a network technician, arrives to work and discovers users are having a problem connecting to the company server. The server operator was working on upgrades the night before. Which of the following documents should Jeff use to attempt to discover the problem? A. Network maps B. Change management C. Baselines D. Cable management /Reference: Chapter 18, page 511 QUESTION 46 Lisa, a network technician, needs to push changes out to network devices and also monitor the devices based on each device's MIB. Which of the following should she use? A. SNMP B. Traffic analysis C. Syslog D. Asset management /Reference: Chapter 11, page 322 QUESTION 47

42 Kim, a network technician, needs to identify the MAC address of a device that is creating broadcast storms on the network. Which of the following tools will provide the needed information? A. History logs B. Network sniffer C. Network maps D. Traffic shaping /Reference: Chapter 4, page 70 QUESTION 48 Users have reported slow access times when retrieving information from a server on the company's network. Which of the following tools would provide access time information on each segment of the network to reach the server? A. arp B. route C. ipconfig D. tracert /Reference: Chapter 20, page 558 QUESTION 49 Jeff, a network technician, is concerned about the environmental effects of power consumption and heat from network resources. Limited space is also a concern. Which of the following technologies should be implemented? A. Circuit switching B. Network address translation C. Power over Ethernet D. Virtual servers /Reference: Chapter 17, page 492 QUESTION 50 For security reasons Zach, a network technician, wants to install a Linux based server, Microsoft web services, and directory services on different servers. Which of the following technologies would be BEST to reduce hardware costs? A. VPN concentrator B. Virtual servers

43 C. Wireless D. Multimode fiber /Reference: Chapter 17, page 493 QUESTION 51 Kim, a network technician, wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address To identify the workstation's packets Kim wants to use the workstation's MAC address. Which of the following protocols would provide the needed information? A. DHCP B. ARP C. DNS D. PING /Reference: QUESTION 52 Which of the following OSI layers performs error detection using a Frame Check Sequence? A. Session B. Transport C. Physical D. Data link /Reference: Chapter 7, page 160 QUESTION 53 Which of the following VPN methods is BEST used for connecting a remote office to the main company office? A. WEP-to-WPA B. RDP-to-RAS C. Client-to-site D. Site-to-site /Reference:

44 Chapter 12, page 337 QUESTION 54 Which of the following network optimization methods would be BEST to implement to increase bandwidth for an internal streaming video server? A. ISDN B. QoS C. Upgrade to 10baseT D. Buffer overflow /Reference: Chapter 18, page 521; chapter 12, page 345 QUESTION 55 The ISP needs to terminate the WAN connection. The connection should be located in the network server room where the company LAN equipment resides. Which of the following identifies the location? A. Smart jack B. MDF C. VPN D. 66 block /Reference: Chapter 6, page 118 QUESTION 56 Creating a uniform user environment throughout the network can BEST be achieved by using which of the following? A. Honeypots B. Virtual switches C. Virtual PBX D. Virtual desktops /Reference: Chapter 17, page 494 QUESTION 57 Zach, an administrator, wants to eliminate remote access to a network from all users, except those users in Zach's own country. Which of the following security measures could he use to set up this functionality? A. MAC filtering B. Port filtering

45 C. IP filtering D. TLS /Reference: Chapter 16, page 473 QUESTION 58 Lisa, an administrator, is experiencing availability issues on a Linux server. She decides to check the server for an IP address conflict on the server. Which of the following commands should Lisa use? A. traceroute B. tracert C. ifconfig D. ipconfig /Reference: Chapter 20, page 559 QUESTION 59 Network upgrades have been completed and the WINS server was shutdown. It was decided that NetBIOS network traffic will no longer be permitted. Which of the following will accomplish this objective? A. Content filtering B. Port filtering C. MAC filtering D. IP filtering /Reference: Chapter 16, page 471 QUESTION 60 Lisa, a network administrator, needs to allow all websites to be accessible by the sales team for business purposes. Which of the following ports need to be enabled on the firewall? (Select TWO). A. 23 B. 25 C. 53 D. 80 E. 443 E

46 /Reference: Chapter 9, page 238; chapter 9, page 241 QUESTION 61 Lisa, a network technician, has determined that the initial theory of probable cause was incorrect. Which of the following would be the NEXT step in the troubleshooting process? A. Implement the solution B. Establish a plan C. Document findings D. Escalate the issue /Reference: Chapter 20, page 565 QUESTION 62 Which of the following is the MAXIMUM hop count for RIP before the network is considered converged? A. 1 B. 5 C. 10 D. 15 /Reference: Chapter 8, page 202 QUESTION 63 Lisa, a technician, needs to customize various cable lengths and verify that the cables are working correctly. Which of the following tools would be needed to accomplish this? (Select TWO). A. Cable certifier B. Multimeter C. Crimper D. Punch down tool E. Loopback plug C /Reference: Chapter 6, page 123; chapter 20, page 556 QUESTION 64 Which of the following protocols is Kim, a user, utilizing if no handshake or data reliability are required?

47 A. TCP B. FTP C. TFTP D. UDP /Reference: Chapter 7, page 148 QUESTION 65 Jeff, a technician, has identified a problem, established and confirmed a theory, and has attempted to resolve the problem. Jeff, however, does not appear to have the rights to make the needed changes. Which of the following should he do NEXT? A. Re-establish a new theory B. Gather more information C. Establish a plan of action D. Escalate the problem /Reference: Chapter 20, page 565 QUESTION 66 A new business' web server has seen a huge spike of legitimate traffic in the last week. The owners want to ensure the site has no problems as the business continues to grow. For Kim, a network administrator, which of the following is the MOST important concern for this company? A. Caching B. Asset management C. Traffic shaping D. High availability /Reference: Chapter 18, page 523 QUESTION 67 A company is expanding and has found that logging into each device to collect error information is consuming too much time. They have asked Lisa, a network administrator, to set up a server that will capture errors from each device automatically. Which of the following technologies would BEST fit this requirement? A. Syslog B. RADIUS C. IPSec D. Network sniffer

48 /Reference: Chapter 18, page 518 QUESTION 68 Jeff, a network administrator, has been requested to install wireless access throughout the entire building, while utilizing a single SSID. Which of the following options will meet this requirement? A. Set a separate VLAN on each WAP with the same encryption type B. Set the SSID on each WAP and set contiguous WAPs to different channels C. Set the SSID on each WAP and set contiguous WAPs to the same channel D. Set a separate VLAN on each WAP with the same frequency /Reference: Chapter 15, page 442; chapter 15, page 444 QUESTION 69 Which of the following should Kim, a technician, update when new computers are purchased? A. Asset management B. Change management C. Cable management D. Baselines /Reference: Chapter 18, page 505 QUESTION 70 Which of the following would provide Zach, a technician, with a performance reference point to refer back to after hardware repair? A. Baseline B. Network map C. Wire scheme D. Asset management /Reference: Chapter 18, page 510 QUESTION 71