Residential SPD Catalogue. Surge Protective Devices.

Transcription

1 Residential SPD Catalogue Surge Protective Devices

2 Total Home Surge Protection Surge Protective Devices Stop surges before they get into your home by installing Siemens 4home Surge Protection SPD4home SPD4tel SPD4coax

3 Table of Contents TOTAL HOME SURGE PROTECTION UPSELLING SURGE PROTECTION LEVELS OF HOME SURGE PROTECTION RESIDENTIAL SPDs SPD4home SPD4tel & telkit SPD4coax SALES TEAM

4 Total Home Surge Protection 4home Surge Protective Devices In today s electronic world, your home s electrical, phone and cable systems are incomplete unless they incorporate surge protection. Since most everything in the home is microelectronic based, it is not practical to rely solely on surge protected plug strips. Appliances, heating and cooling systems, garage door openers and even energy-saving light bulbs are examples of equipment that can t be surge protected by plug strips. The cost to repair or replace these items due to surge damage far exceeds the cost of a total home surge protection solution. To effectively surge protect ALL of your home s equipment, use Siemens 4home family of surge protective devices. They are designed to STOP SURGES at the incoming service before they can travel down power, cable and telephone lines to damage your equipment....everything in the home is microelectronic based. SPD4home Surge Protection for all electrical and electronic equipment inside the home Installed at the loadcentre (main electrical panel) SPD4tel Surge Protection for incoming telephone/ DSL service Installed at the utility box SPD4coax Surge Protection for incoming cable TV or satellite service Installed at the incoming coax cable line from the cable company 4

5 ! TE/1C40 Phase Indicators Phase Indicators On - Full Protection On-Full Off - Full Protection Protection Off-No Proection L2 L2 L1 ALARM L1! DANGER DANGER HAZARDOUS VOLTAGE HAZARDOUS Disconnect all power VOLTAGE supplying equipment before replacing. Failure to do so will result in death or serious injury. Disconnect all power supplying this equipment before replacing. Failure to do so will result in death or serious injury. To effectively surge protect your appliances and other sensitive electronic equipment, you need to STOP SURGES before they get into your home and also control surges generated inside your home. Damaging surges enter your home primarily through the main utility power source, coax and telephone services. When left unprotected, surges will permeate throughout the home damaging electronics and appliances. What is a Surge? A surge, sometimes called a transient or a spike, is a brief burst of energy (voltage and current). The most damaging surges enter through your home s power, cable and telephone lines. However, the majority of surges originate within the home from the action of motor based appliances like dishwashers, refrigerators, garage door openers, etc. MAIN ELECTRICAL PANEL How do surges affect my equipment? Large surges can damage equipment by burning up the internal components of your sensitive electronic equipment and appliances. Moderate surges disrupt equipment operation and damage internal components. Lower energy surges degrade equipment, which is referred to in the industry as electronic rust. Why do you need this type of surge protection? The only way to surge protect microelectronic based appliances is through the application of an incoming service entrance surge protector like Siemens SPD4home. SPD4home SPD4home stops power surges from entering your electrical system and protects your appliances, heating and cooling systems, and more. Every SPD4home includes GIM Diagnostics. Caution CAUTION Contains no servicable parts SURGE PROTECTOR What is Ground Integrity Monitoring (GIM) Diagnostics? Under normal conditions, there is no voltage between neutral and ground in your home s electrical system. Although rare, a lost or loose connection to the system neutral, or the system ground, can cause a voltage differential between neutral and ground. This is a serious condition that could cause serious damage to equipment in the home and requires immediate corrective action. The SPD4home s GIM Diagnostics will alert the homeowner if this condition exists. Call a licensed electrician immediately! SPD4coax and SPD4tel SPD4coax and SPD4tel stops cable and telephone surges at the incoming service before they have a chance to travel to cable TV and telephone outlets. COAX SURGE PROTECTOR TELEPHONE SURGE PROTECTOR Protect your sensitive electronics and appliances with Siemens Total Home Surge Protection. Warranty 10 year, $100,000 connected equipment white appliance warranty covering all major appliances.* (*See written warranty) 5

6 Upselling Surge Protection 4home Contractor Program Siemens 4home upsell program gives you the opportunity to increase your profits by promoting the installation of 4home surge protection at each service call. Promoting and selling this product is effortless with Siemens unmatched training, sales and marketing support. The benefits you will receive with the Siemens 4home upsell program are: SPD4tel SPD4home SPD4coax With the combination of no financial risk and Siemens support, take advantage of this free training opportunity. After participating in the product and sales training, we will take back unused stock with no questions asked if you are not achieving success selling the 4home solution (once your six month program participation has been reached). A surge protection installation fee add-on Extra profits from surge protection mark-up Homeowner savings on a one-stop service call Customized brochure displaying your company name and contact information Homeowners tend to tell their neighbours of their purchase and quality installation Innovation Siemens innovation is found in every SPD4home power surge protector. Each one includes our Ground Integrity Monitoring (GIM) diagnostic circuit. Although rare, a lost or loose connection inside the system neutral, or the system ground, can cause a voltage differential between neutral and ground. This is a condition that could cause serious damage to equipment in the home and requires immediate corrective action. The SPD4home s GIM Diagnostics will alert the homeowner that this condition exists. The homeowner needs to contact you immediately to repair this issue. Support In order to successfully upsell surge protection, we developed an easy three step selling program that will enable you to add surge protection on most every service call. 6

7 Registering is simple! To sign up for training, call and ask for Siemens 4home surge protection support. We will sign you up for a webinar training class that works around your busy schedule. STEP 1 - TRAIN Through the combination of live webinars, videos and literature, you will learn about our successful surge protection selling process that will maximize your upselling opportunities. STEP 2 - STOCK Keep stock of the 4home surge protectors and homeowner brochures on your truck. Siemens six month no nonsense return policy means no risk to you. STEP 3 - SELL Present the homeowner brochure with the features and benefits of the 4home solution to every homeowner. Buying now will save the homeowner the cost of an additional service call and the cost to repair damaged equipment. 7

8 Levels of Surge Protection Quality Commercial Grade Equipment for your Home Siemens 4home Family of Surge Protective Devices (SPDs) protects your home from surges entering through your power, coax and telephone services. Since coax and telephone services are common to most all residences, once size fits all surge protection applies. This is not the case when surge protecting your incoming electrical service. Depending upon the size of residence, contents and specialty use (home theatre and/or office), residential electrical systems can mimic commercial grade systems in cost and critical nature of equipment operation. When it comes to surge protecting residential electrical systems, Siemens offers three levels (1, 2 and 3) of power surge protection for those looking for assurance commercial grade surge protection solutions afford. Level1 Level2 Level3 For standard residential applications, our Level 1 surge protector model SPD4home protects from surges entering through the primary paired conductors (L-N and L-G). This unit s surge current capacity of 40 ka per phase provides standard redundancy and robustness to ensure years of service for those areas with stable utility service and average storm activity. When this device reaches end of life or if there is an issue concerning the neutral to ground bond of the electrical system, you will be alerted via the audible alarm and red service light. The SPD4home features include the following: UL rd Edition Listed 40 ka per phase Diagnostics LEDs & Audible Alarm GIM Diagnostics L-N, L-G, and L-L Protection VPR = 700V 10 Year Warranty Siemens Level 2 SPD model TPS3A1110D builds upon our Level 1 features offering increased surge current capacity of 100 ka per phase. In addition, this SPD includes noise filter pre-conditioning the power before it reaches your sensitive electronics. The TPS3A1110D is equipped with dry contacts that when connected to a building management system can alert the homeowner that protection is lost. The TPS3A1110D features include the following: UL rd Edition Listed Diagnostics LEDs, Dry Contacts, and Audible Alarm L-N, L-G, N-G, and L-L Protection EMI/RFI Filtering 100 ka per phase GIM Diagnostics VPR = 700V 10 Year Warranty Siemens Level 3 SPD model TPS3A12200X0 extends Level 2 surge current capacity to 200 ka per phase, which is the level most commonly specified for commercial applications. In addition, this SPD includes all the features found in our level 1 and 2 SPDs with the added benefit of a surge counter. Whenever the TPS3A12200X0 suppresses a surge, the surge counter will increment providing a visible assurance and quantitative records of surges being stopped from entering the home. The TPS3A12200X0 features include the following: UL rd Edition Listed Diagnostics LEDs, Dry Contacts, and Audible Alarm Surge Counter L-N, L-G, N-G, and L-L Protection Replaceable Module 200 ka per phase GIM Diagnostics EMI/RFI Filtering VPR = 700V 10 Year Warranty Siemens 4home family of power surge protectors provide protection coverage for all residential electrical system grades found in North American residences. 8

9 Total Home Surge Protection SPD4home Surge Protection for Point-of-Entry Features and Benefits cul listed Rated for single phase panels up to 400 amps Installation flexibility Audible alarm Internal diagnostics keep you informed 10-year product warranty* Siemens SPD4home shields motor-driven appliances in residential and light commercial applications against electrical power surge damage from entering through the main electrical service panel. Multiple MOV technology with thermal disconnect to prevent catastrophic failure. The two LED lights indicate protection status. The audible alarm alerts you when protection is disrupted. Technical Specifications AC Surge Protection Thermal Fusing Yes Catastrophic Surge Circuit Yes Single Pulse Energy Dissipation 1080 Joules Surge Current Rating per Phase 40kA Line Voltage 120/240 1 Phase 50/60 Hz VPR MCOV 700V Rated Voltage 150V Response Time <1 nanosecond Short Circuit Rating 25,000A NEMA 4X Enclosure Standard surge protection * See website for warranty terms and conditions. Agency Approvals & Warranty UL/cUL Listings 1449 SPD Meets IEEE C Product Warranty Yes 10 years Catalogue number SPD4home Point-of-Entry Protector UL Model No. - TPSA9040 9

10 Installation Instructions: DO NOT INSTALL DURING ACTIVE STORM CONDITIONS. Note: It is important to keep all connecting leads as short as possible. Additionally, conductors should be gently twisted 1 to 2 twists per foot or tie wrap together for as much of the wire run as possible. 1. Ensure power to the panelboard has been removed. 2. Remove the screws securing the outer panelboard cover to the panelboard (see Figure 1). 3. If SPD has optional flush mount kit (SPD4Flush) please follow instructions provided with the SPD4Flush and then proceed to #4 in this manual. 4. Select the location where the SPD4home will be mounted (should be based on the internal configuration of the panelboard and the physical surroundings outside the panelboard). Note that the SPD4home s lead length must be minimized to achieve maximum performance. Once the location and threaded connection has been determined, drill or punch an appropriate size hole in the top, bottom or side surface of the panelboard. The ideal mounting location will also allow the SPD4home to be secured to the wall or panel in addition to using a chase nipple or short threaded pipe. 5. Push the leads from the SPD4home through the hole toward the inside of the panelboard. Secure the SPD4home to the panelboard. 6. If possible, to provide extra rigidity in the installation, attach the SPD4home to the wall or panel using installer supplied hardware. 7. Trim the leads from the SPD4home as short as possible, but still allowing the following connections to be made (see Figure 1): Black wires go to the nearest free 20 Amp 2 pole circuit breaker. The phase of each lead is marked with a white band and letter designator (L1 or L2). Connect the SPD4home leads to the appropriate phases. (In all installations, it is not critical which black wire goes to the positions on the circuit breaker.) Connect the white Neutral wire to the neutral bar using a set screw (in some applications, this connection may not be required). Connect the green Ground wire to the panelboard ground. 8. Install the panelboard cover. Note: Conducting dielectric and/or high potential testing will cause internal damage to the SPD4home unit. DO NOT perform dielectric or high potential tests with the phase or neutral SPD4home wires connected. 9. Apply power to the panelboard. The two LEDs will illuminate on the SPD4home. If any connected phase LED on the SPD4home does not illuminate, remove power, check all connections and test again. If any connected phase LED still does not illuminate, contact Siemens Technical Support ~~ Always install the SPD4home on the load side of the main disconnect ~~ To Protected Loads A B BREAKER Use closest breaker to SPD Locate SPD close to intended breaker Keep leads short as possible Avoid sharp bends N G Rotate SPD4home such that LED indicator is most visible Outdoor installation requires appropriate weather sealing at nipple (sealing conduit, etc.) Siemens Canada Limited 1577 North Service Road East Oakville, ON L6H 0H6 SPD Hotline: info@purgethesurge.ca 2013 Siemens Canada Limited, Inc. All Rights Reserved. Siemens is a registered trademark of Siemens AG. Product names mentioned may be trademarks or registered trademarks of their respective companies. Specifications are subject to change without notice lh

11 Total Home Surge Protection SPD4tel & telkit Surge Protection for Telephone or Modem Connected Electronics Features and Benefits cul listed Hardwired Modem/Fax/DSL protection Easy to install Exceptionally fast response time Low insertion loss Available with or without enclosure 5-Year product warranty* The Siemens Canada Limited SPD4tel is a 2 pair, hardwired surge protector for telephone, DSL or modem connected electronics in residential and light commercial applications. The SPD4tel protects against electrical power surges that can enter through the main telephone connection and is equipped with a failshort device to permanently ground the telephone line in the event of a power cross. The SPD4tel is designed for indoor applications or can be mounted inside another weatherproof enclosure for outdoor mounting applications. The SPD4telkit consists of the SPD4tel plus a weatherproof enclosure to facilitate indoor or outdoor applications. (See photo on back). The enclosure is molded of temperature and humidity resistant thermoplastic to resist cracking and discoloration. The cover can be secured with a tie wrap or similar locking device. For total home protection please use SPD4home to protect your incoming AC Power lines and SPD4coax to protect your coaxial connections. * See website for warranty terms and conditions. Technical Specifications AC Surge Protection Catastrophic Surge Circuit Spike Capacity Let Through Voltage Overcurrent Protection Response Time Environmentally Sealed surge protection Yes 200 Amps <270 V Yes <1 nanosecond Yes Agency Approvals & Warranty UL/cUL Listings Meets Telcordia (formally Bellcore) GR-974-CORE Requirements for Telecommunications Line Protectors Product Warranty 497A Yes 5 Years Catalogue number SPD4tel 2 pair protection module SPD4telkit 2 pair protection module & 1 Weatherproof Enclosure UL Model No. - SATH2 s 11

12 INSTALLATION INSTRUCTIONS: DO NOT INSTALL DURING ACTIVE STORM CONDITIONS. This device can be used indoor (SPD4tel), or outdoor when installed in weatherproof housing(spd4telkit). Failure to follow installation instructions can result in personal injury and/or equipment damage not covered by warranty. SPD4tel For indoor use: SPD4tel protects 2 pairs (1 pair per protector module) and is intended for indoor use only, without additional housing. Attach securely to mounting surface. Install ground wire, and if applicable, service shield, under top centre nut of mounting bracket and tighten nut securely. Connect one pair (tip and ring) under the bottom nut on each protector module, tip on one post, ring on the other. Connect the customer wiring, tip and ring, under the top nut on the same protector module (protector is wired in parallel) Check all wiring for loose connections and shorting or broken wires. SPD4telkit For outdoor use: Mount weatherproof housing securely to flat surface. Conductors will enter and exit from the flexible gromet located at bottom of enclosure. Follow instruction above for SPD4tel connections. Secure enclosure with tie wrap or similar locking device. The SPD4telkit is a Parallel Device. Telco Side Cable Terminate Between Washers Ground Clip Customer Side Cable Terminate Between washers Siemens Canada Limited 1577 North Service Road East Oakville, ON L6H 0H6 SPD Hotline: info@purgethesurge.ca 2013 Siemens Canada Limited, Inc. All Rights Reserved. Siemens is a registered trademark of Siemens AG. Product names mentioned may be trademarks or registered trademarks of their respective companies. Specifications are subject to change without notice lh

13 Total Home Surge Protection SPD4coax Surge Protection for Coaxial Connected Electronics Features and Benefits cul listed surge protection Rated for CATV, DSS, TV, VCR, and Cable Modem Easy to install Standard Female to Female F connector Low insertion loss Automatic recovery 5 Year product warranty* Siemens SPD4coax shields coaxial connected electronics in residential and light commercial applications against electrical transient damage, including lightning, from entering through the main cable connection. SPD4coax includes a section of coaxial cable with female to female splice for line side application. The Siemens warranty covers product defects for 5 years. To have complete protection for your equipment, home, or business, it is important to protect AC power lines and all data lines the equipment is connected through. surge protection Technical Specifications AC Surge Protection Frequency Range DC thru 1.5 GHz Catastrophic Surge Circuit Yes Spike Capacity 5000 Amps, 8/20 µsec Impedance 75 Ohms Overcurrent Protection Yes Return Loss 1 GHz Insertion Loss <0.1dB * See website for warranty terms and conditions. Agency Approvals & Warranty UL/cUL Listings 497B Meets IEEE C Requirements Yes Product Warranty 5 Years Catalogue number SPD4coax F-Type Inline Coax Protector UL Model No. - Surgeassure TM SAVFFF s 13

14 INSTALLATION INSTRUCTIONS: DO NOT INSTALL DURING ACTIVE STORM CONDITIONS. The SPD4coax is intended to provide surge protection for customer premises and head end equipment. Proper grounding per CEC code is required. Failure to follow these instructions can result in personal injury and/or equipment damage. DC Voltage Breakdown Rating (100V/s): VDC 1. Properly ground the unit by connecting grounding wire to ground screw on the surge protector and the ground point nearest to the incoming coax cable line. 2. Use the supplied coax cable extension line (if necessary) to connect the incoming cable service to side A of the SPD4coax and connect side B to the equipment being protected. (See Figure 1 or 2) Figure 1. Typical Cable Modem Installation Figure 2. Typical Cable TV Installation Service Side Service Side Customer Side A B Customer Side A B Siemens Canada Limited 1577 North Service Road East Oakville, ON L6H 0H6 SPD Hotline: info@purgethesurge.ca 2013 Siemens Canada Limited, Inc. All Rights Reserved. Siemens is a registered trademark of Siemens AG. Product names mentioned may be trademarks or registered trademarks of their respective companies. Specifications are subject to change without notice lh 8036

15 Surge Protective Devices Sales & Technical Support Holly Arbogast x 266 Siemens SPD Account Manager harbogast@aptsurge.com YUKON TERRITORY NORTHWEST TERRITORIES NUNAVUT BRITISH COLUMBIA LABRADOR ALBERTA SASKATCHEWAN MANITOBA ONTARIO QUEBEC NEWFOUNDLAND PRINCE EDWARD ISLAND NEW BRUNSWICK NOVA SCOTIA Kerry Valentin x 258 Siemens Support Lead kvalentin@aptsurge.com Ken Pitt, E.I. x 213 Engineering Support kpitt@aptsurge.com Linda Robinson x 249 SPD Sales and Technical Support lrobinson@aptsurge.com 15

16 Siemens Canada Limited 1577 North Service Road East Oakville, ON L6H 0H6 SPD Hotline: Siemens Industry, Inc. All Rights Reserved. Siemens is a registered trademark of Siemens AG. Product names mentioned may be trademarks or registered trademarks of their respective companies. Specifications are subject to change without notice. Order No.: 0.5_05/13_IC-LMV lh