To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

Transcription

1 Facilis Hub Server

2 TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER FACILIS TECHNOLOGY NOR ITS THIRD PARTYSUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE FACILIS TECHNOLOGY PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL FACILIS TECHNOLOGY OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local Law This Warranty Statement gives the customer specific legal rights. The customer may also have other rights that vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF FACILIS TECHNOLOGY PRODUCTS TO SUCH CUSTOMERS. Facilis Technology Inc. Hub Server Guide,

3 Contents Page Number Using This Guide Who Should Use This Guide 4 What This Guide Contains Symbols and Conventions Documentation Comments How to Download this Manual Chapter 1 Hardware Overview 5 Hub Server Front Panel 6 Hub Server Rear Panel 7 Chapter 2 Hardware Installation Before You Begin 8 Rack Mounting the Hub Server Keyboard/Mouse Monitor Power Cords 9 Client Hardware Installation Cabling the Hub Server Cabling the Hub Server to the Member Servers Fibre Channel Client Cabling 10 Ethernet Client Cabling Turning on the Hub Server Chapter 3 Setup and Administration System Setup & Volume Creation 12 Shutting Down and Restarting 14 Appendix A Server Hardware Specifications Dimensions and Weight Environment Electrical Load Connectivity Appendix B Hub Server Configurations Hub Server Qualified stacks 17 3

4 Using This Guide Who Should Use This Guide This guide is intended for any user or administrator of the Facilis Hub system. What This Guide Contains This guide covers the information regarding: Facilis Hub Server hardware and configurations Symbols and Conventions Important Caution or Instruction Related Information or Tip Description or Definition Documentation Comments If you have comments relating to the documentation, please and specify the page and error or omission in the guide. How to Download This Manual We offer a download location on our main web site. Go to 4

5 Overview The Facilis Hub Server is a system that enables bandwidth aggregation between multiple TerraBlock servers. Benefits include: Increased Available Bandwidth Seamless Dynamic Aggregation Simple Administration Head Unit / System Redundancy Data Resiliency Platform: Hub Servers ship on Windows 10 Professional Operating System. Hub Servers ship with 16GB RAM. Version 7 software is required. A new license is required to add a Hub Server to your configuration. Member Servers These can be new TerraBlock server(s) or existing TerraBlock server(s). They must be Serial Number TB or greater to be connected to a Hub Server. Connectivity from the Hub Server to the Member Server(s) is via 32Gb/s or 16Gb/s Fibre Channel. Version 7 supports Win7 and Win10 on TerraBlock servers. The Hub Server is ordered as a base server with the software loaded. If upgrading from a previous version, a new license is required; please contact Facilis Technical Support with your TBLicenseData file (located in C:\Program Files\Facilis\TerraBlock). The connectivity cards from the Hub Server to the Member Servers are purchased as addons. Hub Server to 24D or 24EX o Hub Server Dual 16Gb/s or 32Gb/s Fibre Channel o Member Servers Single 16Gb/s or 32Gb/s Fibre Channel Hub Server to 8D 32TB or 64TB o Hub Server Dual 16Gb/s Fibre Channel o Member Servers Single 16Gb/s Fibre Channel The basic server connectivity to clients is not included. That is included with your existing TerraBlock server(s) or with your new TerraBlock server(s). If you have existing TerraBlock servers you can move the basic server connectivity cards to the Hub Server. 8Gb Fibre Channel Dual Port Connectivity 16Gb Fibre Channel Dual Port Connectivity 10Gb Ethernet Dual Port Connectivity with Optical SFP+ Transceivers or RJ45 copper 40Gb Single Port Ethernet Upgrade card 32Gb Fibre Channel Dual Port Connectivity 5

6 Chapter 1 - Hardware The Hub Server physical attributes are discussed in this section. The Hub Server chassis contains redundant OS hard drives and field replaceable power supplies units (PSUs). It is recommended that each power supply be connected to a separate circuit to maintain proper grounding. An uninterruptable power supply (UPS) is also highly recommended. The Hub Server ships with field replaceable internal fans. Hub Server Front Panel The front panel of the Hub Server is used to start up and shut down the unit. Software updates can be loaded via USB drive in the front or rear of the unit or by downloading from LED indicators: 1. Internal System Disk Activity Blinks red when active. 2. Power Indicator Green when powered on. Front panel buttons from left to right 1. Server Reset Only use when instructed. 2. Power On/Off Use to power on the unit or to initiate Windows shutdown. 6

7 Hub Server Rear Panel The rear panel (back of the server) is the location for Hub Member Server connectivity, direct connect client connectivity, switch hardware connectivity, and control / monitor ports. Power supply cabling and cooling fans are also located in this area. There are seven (7) PCIe low profile slots to share between clients and member connectivity. Power Supplies Hub Server includes redundant Power Supplies. One power supply in the Hub Server chassis is replaceable while the unit is running. VGA The VGA port is available for monitoring the server locally; attaching a monitor (not supplied) to the server is necessary for software installation and troubleshooting. A standard 15-pin VGA monitor cable is supported. USB There are 4 USB ports on the rear panel (2 x USB 3.0, 2 x USB 2.0) Ethernet The Ethernet ports are supplied for network access to the unit, communication to the optional Fibre Channel switch, and when used in conjunction with the Facilis Shared File system, access from Ethernet clients to the Hub Server virtual volumes. Direct Ethernet connectivity can be configured using a single Gigabit Ethernet port on the server. A combination of 2 or more Gigabit Ethernet ports (additional Ethernet hardware may be added) can be (Teamed) for additional bandwidth and performance. Fibre Channel/Ethernet Slots The number and type of Fibre Channel and Ethernet host bus adapters (HBAs) may vary depending on your configuration. There is a maximum of 7 HBAs that can be added. This can be all Fibre Channel HBAs, all 10Gbit Ethernet, or a combination of both. 7

8 Chapter 2 Hardware Installation This chapter describes how to install your Hub Server system. Before You Begin The location of the unit should be cool, clean and vibration-free. Make sure you have all the components that shipped with the system available at the time of installation. If you are missing any of the components listed below, do not attempt installation until contacting Facilis Technology customer service at After unpacking the Hub Server kit, check the contents of the kit against the following list to be sure you have received all the components. The kit contains: One Hub Server enclosure or chassis with redundant OS hard drives and redundant Power Supplies (PSUs). Two power cords. USB stick containing the Hub Software and Documentation. A rack-mount kit. An enclosure front cover or bezel (located on chassis). Rack Mounting the Hub Server The base configuration of the Hub Server system includes rack rails for mounting the server in a standard 19 rack containing rear rails. If you are installing the Hub server enclosure in a rack (recommended), follow the instructions supplied in the rail kit to install the rack-mount rails. Be sure that: The rails attach as far forward on the enclosure as possible. The rails do not interfere with the power strips, power cords, or other cables at the rear of the rack. The rails allow the unit to slide completely into the rack. Power supply vents and other airflow are not restricted when installing the unit in a rack. A reliable grounding path is maintained within the rack system. This unit must be connected to earthen ground. Keyboard/Mouse A keyboard and mouse (not supplied) should be installed prior to powering on the Hub Server. You must use a USB keyboard and mouse, as these will remain enabled after boot and can also be connected after the server is on. 1. Locate an available keyboard and mouse. 2. Locate the proper USB ports using the symbols on the rear of the unit. 3. Plug the connectors into the proper ports securely. Monitor A monitor (not supplied) is required for initial setup and software updates, and is recommended for daily usage or in the event of troubleshooting. To install a monitor: 1. Locate the VGA port on the rear of the unit. The VGA port is a blue female 15-pin DIN connector. 2. Plug the monitor into the VGA port. 3. Supply power to the monitor and turn it on. 8

9 Power Cords Connect the power cords (supplied) into the AC ports on the rear of the enclosure. Do not start the unit until all power cords are connected. Client Hardware Installation Client hardware will depend on your Hub Server configuration. Configurations may consist of all Fibre Channel, all Ethernet, or a combination of both. All Fibre Channel based configurations require hardware installation in your Mac, Windows or Linux clients. ATTO Technology is the supported Fibre Channel HBA to be used with your Hub Server. Please follow the manufacturer s instructions for installing hardware in your client (Mac Pro, HP Workstation, etc.). It is recommended to use the fastest PCIe slot available. ATTO ThunderLink devices are also supported for Mac clients that do not have an available PCIe slot and are Thunderbolt capable (MacBook Pro, imac). After the hardware is installed, power on the client and install the proper drivers and firmware (see the current Release Notes for supported driver and firmware versions and more in depth ATTO Fibre Channel HBA configuration). The ATTO Configuration Tool must be installed on each client workstation to verify and adjust the HBA settings. Ethernet client configurations may or may not require hardware installation. The 1G Ethernet onboard adapters can be used with any Mac, Windows or Linux client for connectivity to the Hub Server. 10G Ethernet configuration will require hardware to be installed in your client. Myricom and ATTO 10G HBAs are supported. Please follow the manufacturer s instructions for installing hardware in your client workstation (Mac Pro, HP Workstation, etc.). It is recommended to use the fastest PCIe slot available. ATTO ThunderLink devices are also supported for Mac specific workstations that do not have an available PCIe slot and are Thunderbolt capable (MacBook Pro, imac). After the hardware is installed, power on the client and install the proper drivers (see the current Release Notes for supported driver versions). Cabling the Hub Server The following explains how to cable the Hub Server to the Member Servers and also to clients directly or to any switches in your configuration. Keep the location of the edit rooms in mind when installing the Hub Server. There is a 380 meter limitation in 4Gbit FC, 150 meter limitation in 8Gbit FC, and a 100 meter limitation in 16Gbit FC using OM3 50 micron rated cabling. Ethernet connectivity for CAT 5E, CAT 6 or CAT 7 cabling has a limitation on length of 100 meters (328ft) in 1Gbit. Ethernet connectivity for 10Gbit optical cabling has a length limitation of 300 meters (984ft) using OM3 rated cabling. 9

10 Cabling the Hub Server to the Member Servers The Hub Server is connected to the Member Servers via Fibre Channel. Here are the options: Hub Server to 24D or 24EX o Hub Server Dual 16Gb/s or 32Gb/s Fibre Channel o Member Servers Single 16Gb/s or 32Gb/s Fibre Channel Hub Server to 8D 32TB or 64TB o Hub Server Dual 16Gb/s Fibre Channel o Member Servers Single 16Gb/s Fibre Channel Fibre Channel Client Cabling Client connections are based on the number of Fibre Channel HBAs that are installed in your server. The Hub Server may also be connected to a switch via single or multiple 4/8/16/32 Gbit connections. The client workstations would also connect to the switch. All connectors are LC type, and the supported cable type is duplex (send/receive) multimode fibre. The LC connector will plug into an SFP module. The SFP is inserted in the Fibre Channel HBA on the server and client. SFPs are also used in the Fibre switch for connectivity between the server and clients. All SFPs are removable and replaceable. A Fibre Channel cable is comprised of send and receive strands, and these must be mated properly to the send and receive ports on the SFP. If your cable was built as an LC-to-LC patch cable, the connector should be built to achieve this. If you are patching through another cable via a union or patch field, you may have to determine the send and receive sides. Try each combination of port connection and connector ends (reversing if necessary) until a link light appears. ATTO Fibre Channel host bus adapters contain class 1 laser emitting devices. Keep the transmit port covered whenever a cable is not connected. It is good practice to keep open ports covered. Avoid staring into open ports or aperture. Ethernet Client Cabling You can connect the Hub Server to an Ethernet switch or client via 1 Gigabit Ethernet or a Teamed connection. Alternatively, you can install 10Gbit Ethernet card(s) to connect either directly to a client or to connect to an Ethernet switch with the 10Gbit uplink option. 40Gbit Ethernet can also be used to connect the Hub Server to a 40Gbit uplink on a switch. 10

11 Turning on the Hub Server Before turning on the Hub Server make sure all TerraBlock Servers in the stack are turned on first, otherwise the Hub server will fail to see them. The Power button is on the front indicator panel. Press it once. The system has been configured from the factory to login to the operating system automatically with user account Facilis and no password. It is the responsibility of the site administrator to maintain any desired software security options, including passwords, for the Hub Server. Upon reaching Windows Explorer (desktop), launch the SMDriveMonitor tool shortcut (yellow Facilis icon) on the desktop. The text on screen should state that the Facilis storage service has started, list the version of the service, and display the start date and time. 11

12 Chapter 3 Setup and Administration The Hub server has software management tools pre-installed on the server. The following covers these tools, which are installed prior to shipping. The Admin Console allows for user and volume management of RAID5, Mirrored, and unprotected volumes. Launch the Admin Console from any Supported Web Browser (see Web Console documentation for more details) by navigating to A console user given Admin permissions can also perform administration from any client workstation by navigating to the Hub Server s IP address in a Supported Wed Browser. In Version 7.1 the Facilis Admin console should be used for all administrative tasks on your Hub server. System Setup & Volume Creation After the server is installed and powered on, no additional configuration is required. The disk set was created prior to shipping and is presented to the Admin Console. You can begin allocating the storage into virtual volumes. Setting up existing MUW volumes for Hub Server Existing RAID5 Multi-User Write (MUW) volumes can be set up to be accessed via the Hub server. To do so follow the instructions below: 1. Go to each Member Server and delete the MountInfo file (located in C:\Program Files\Facilis\TerraBlock). 2. From TerraBlock Manager on the Hub Server, change the volumes to Single-User Write (SUW) by highlighting the volume and clicking Change. 3. Launch the Facilis Admin console then right click each volume and take ownership. Or choose take ownership from each volumes action list. Setting up new volumes for use with Hub Server The standard Hub Server volume creation process is as follows: 1. From Facilis Admin console on the Hub Server, create spanned volumes by selecting the drive groups of your member server. 2. The external Tandem Raid setting will activate giving you two options. Stripe Create the volume as a stripe across the selected drive groups. Mirror Create a volume with its primary on one selected group and a mirror on the other. 3. Choose Create. The volume will now appear in the list and can be assigned permissions. When the Hub Server is shipped from the factory, there are no volumes and no users; these will need to be created. Administrator access is given when the Admin Console is launched on the Hub Server itself. There are several applications that can be launched on the Hub Server: Management: Facilis Hub Admin Console SMDriveMonitor SMmanager Troubleshooting/Servicing: Drive Checker Data Verifier 12

13 ATTO Configuration Tool Facilis Hub Admin Console The Facilis Hub Admin Console is a web browser based user interface for connecting to and administering one or more Facilis TerraBlock servers. Hub Admin Console allows for user and volume management of all volume types. Hub Admin Console can be accessed from any Supported Web Browser (see Web Console documentation for more details) by navigating to on the Hub Server or on a client. SMDriveMonitor This tool is used to monitor the output of the service during operation. The SMDriveMonitor will display the version, time/date of the service startup, any special features licensed on the system, as well as the drives found in the disk set. The SMDriveMonitor also displays any drive errors and any recovery or DynaRAID protection activity, including the percentage of recovery while in progress. The SMDriveMonitor is launched from C:\Program Files\Facilis\TerraBlock\SMDriveMonitor.exe or the yellow desktop shortcut. SMmanager SMmanager tool is a command-line interface for the administration and management of Hub volumes and users. It is suggested that SMmanager only be used at the recommendation of, and with assistance from, Facilis Technical Support. SMmanager is launched from "C:\Program Files\Facilis\TerraBlock\Utilities\SMmanager.exe" or the red desktop shortcut. ATTO Configuration Tool Hub servers configured with Fibre Channel interface cards to connect to client stations or a Fibre Channel switch will have the ATTO Configuration Tool pre-installed. ATTO HBAs can be viewed and configured using this tool. The ATTO Configuration Tool will allow a system administrator to set the Connection Mode, update firmware, and check ATTO driver versions. See the current Release Notes for more information. This tool should be installed on all client stations with fibre channel hardware. 13

14 Shutting Down and Restarting Shutting down and restarting the Hub server and member storage requires following the steps outlines below: Shutting Down 1. Unmount all volumes from clients. 2. Shut down the Hub server by initiating a normal shutdown from the Windows 10 start menu. 3. Once the Hub server is fully shut down initiate a normal windows shutdown for each of the member storage servers. When starting up a shut down Hub stack make sure the member storage servers boot completely before starting the Hub server back up. Restarting 1. Unmount all volumes from clients. 2. Shut down the Hub server by initiating a normal shutdown from the Windows 10 start menu. 3. Once the Hub server is fully shut down initiate a normal windows restart for each of the member storage servers. 4. Once the member storage servers have fully rebooted start the Hub server. 14

15 Appendix A: Server Hardware Specifications Warning: Be sure to remove all power before servicing the unit. See label affixed on the unit for power ratings. Dimensions and Weight Product Weight Board Depth Width Height Facilis Hub Server 10.9kgs / 24lbs ATX(12"x 9.6") 17.7 in cm 19 in cm 3.5 in (2u) 8.89 cm Power Supplies Redundant 350W Power supplies are hot-swappable while the server is in operation. Please read the following procedure for swapping a power supply unit. 1. Locate the failed power supply by the flashing amber light on the unit. 2. Remove the AC power cord from that power supply unit. 3. Press the green tab to the right to free the power supply from the chassis. 4. Pull on the handle to remove the power supply. 5. Slide the new power supply into the slot, and lock into place. 6. Attach AC power cord to the replacement power supply in the chassis. Cooling Units 3x (80 mm = 42.5CFM ea.) Fans Drive bays 2 x 2.5 SSD Redundant Environment Max Ambient Temp: 30C / 86F Min Ambient Temp: 5C / 41F Humidity - 5% - 95% Non-condensing Electrical Input Vac, A per power cord 50-60Hz Auto switching Multiple power sources. Disconnect all power cords before servicing. See user guide for additional Warnings. Hub Server (dual PSU) Startup: ~250W Idle: ~120W Active: ~160W Ports 6x USB Ports (2x front; 4x rear) 15

16 Connectivity Fibre Channel Cable - Fibre Channel Terminations - Fibre Channel Tolerance - Ethernet Cable - Ethernet Connector - Multimode 50 or 62.5/125 Full Duplex LC (square small form factor).5 DB/jump, Max 6DB/run P2P Cat6a or higher rated for 10Gbit Multimode 50/125 RJ45 for Gbit LC for 10 Gb Fibre Channel Cable Specifications and Length Micron Max Distance by optical cable 4/8/16/32Gbs 9 µm (OS1) Single mode 10km/10km/NA/NA 50 µm (OM4) Multi mode 4700 MHz 400m/190m/125m/100m 50 µm (OM3) Multi mode 2000 MHz 380m/150m/100m/70m 50 µm (OM2) Multi mode 500 MHz 150m/50m/35m/20m 62.5 µm (OM1) Multi mode 200 MHz 70m/21m/15m/NA Ethernet Cable Specifications and Length UTP Length Max 1Gbit CAT 5E, CAT 6 or CAT 7 100m UTP Length Max 10Gbit CAT 6 or CAT 7 100m Optical Fiber Length Max 10Gbit 50 µm (OM3) 300m 16

17 Appendix B: Hub Server Configurations Hub Server Basic Stacks The first release of Hub Server has a set of qualified configurations. You can have 4x 8D servers or 2x 24D/24EX servers. Contact Sales for other configurations. 17