Product Guide. Find the perfect fit for your work style Edition 2. The future sounds better from here. 1

Transcription

1 Product Guide 2016 Edition 2 Find the perfect fit for your work style. The future sounds better from here. 1

2 Contents Plantronics has identified three major types of work styles: office, mobile, and customer service. Select your working style and see what products work best for you. Get more out of your headset experience by exploring our latest software solutions. Supported Device KEY PC/Computer/ Softphone OFFICE 2 MOBILE 10 Desk Phone CUSTOMER SERVICE 16 SOFTWARE 26 Smartphone/ Mobile Phone 2 Living a connected life In today s always-connected world, Plantronics gives you the tools to fine-tune your work/life balance to your favor. The smart technology powering our newest headsets enables you to fully commit to any moment whether you re in the office, behind the wheel, or at the gym. For more information, and to view our full suite of products and solutions, visit: plantronics.com Tablet 1

3 New Charging Case Voyager Focus UC Integrated Docking Stand Voyager 5200 UC Integrated Docking Stand Office Work is rarely the zen-like, quiet place we want it to be. Noise and distractions are everywhere, from outside traffic to nearby conversations. Plantronics technology can selectively block distractions and be customized to keep you productive, efficient, and happily in the zone. Voyager focus uc Active noise cancelling (ANC) helps block sounds in loud environments Three precisely tuned microphones and enhanced noise cancelling, optimize voice and minimize background noise Dynamic Mute Alert feature alerts when you talk while muted Smart sensors answer a call when the headset is put on, and automatically mutes when the headset is taken off High-fidelity stereo sound creates a more immersive experience OpenMic button allows you to hear your surroundings when needed Connects to PC via BT600 USB Bluetooth adapter and includes desktop stand Voyager 5200 SERIES Four adaptive microphones and proprietary digital signal processing (DSP) reduce background noise Six layers of WindSmart technology ensure voice sounds clear Smart sensors answer a call when the headset is put on Dynamic Mute Alert feature alerts when you talk while muted Announces caller name with voice answer/ignore option UC version connects to PC via BT600 USB Bluetooth adapter and includes portable charging case with integrated docking stand 2 3

4 Savi 740/745 Savi 730 Savi 440/445 Savi 430 Color Options Black Grey (non-uc version only) White (non-uc version only) Voyager Edge UC Charging Case Voyager Legend CS Savi 740 Savi 710 Savi 720 Savi 440 Savi 410 Savi 420 Voyager Edge UC Charging case provides up to 10 hours of additional power Smart sensors answer a call when the headset is put on Announces caller name with voice answer/ignore option UC version connects to PC via USB Bluetooth adapter Voyager Legend CS Manage desk phone call up to 33 feet from headset base Manage mobile calls anywhere via Bluetooth technology Smart sensors answer a call when the headset is put on Three mics with enhanced digital signal processing (DSP) for optimal noise cancellation SAVI 700 SERIES Manage PC, desk phone, and mobile calls up to 350 feet from your desk Lightest DECT headset on the market offers unlimited talk time with hot-swappable battery* One-touch call answer/end/flash, volume +/-, and mute Conference in up to three additional headsets and participants can continue through multiple calls Keep calls and information safe and secure with the latest DECT security certification SavI 400 Series (730) (430) Manage PC voice communications with up to 300 feet of wireless range Lightest DECT headset on the market offers unlimited talk time with hot-swappable battery* One-touch call answer/end/flash, volume +/-, and mute from the headset for simple PC call management Keep calls and information safe and secure with the latest DECT security certification *Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740 *Savi 440/445 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi

5 New CS540 CS530 CS540 CS510 CS520 Calisto 610 Calisto 620 EncorePro 525 USB EncorePro 725 USB Blackwire 725 Carrying Case CS500 SERIES DECT wireless headset system for desk phone communication One-touch call answer/end, volume +/-, and mute Conference in up to three additional headsets for enhanced collaboration Keep calls and information private with the latest DECT security certification (510/ Calisto 600 series 520) Wireless connectivity to PC, smartphone, and tablet, so you can take your conversation anywhere* Bi-directional microphones activate in the direction of speaker s voice to cancel background noise* Plug-and-play USB connection transforms PC or Mac into wideband audio speakerphone Improves meeting productivity by reducing echo, cut-outs, and background noise Compact and portable for on-the-go use with included carrying case Encorepro 500/700 USB Series Simple, intuitive inline controls to answer/end, mute, and control volume Super-lightweight, robust design, and soft, audio-optimized ear cushions provide all-day comfort Unique, adjustable boom ensures precise positioning and enables optimal noise cancellation SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort Blackwire 725 Active noise cancelling (ANC) helps block out sounds in noisy environments Smart sensors answer a call when the headset is put on High-fidelity stereo performance Simple USB connectivity to PC Dynamic EQ feature automatically adjusts audio for voice and multimedia use Includes carrying case for use on-the-go 6 *Calisto 620 only 7

6 Blackwire 310 Blackwire 320 Blackwire 710 Blackwire 720 Carrying Case Blackwire 510 Blackwire 520 Carrying Case Blackwire 315 Blackwire 325 Carrying Case (Blackwire 315/325 only) Blackwire 710/720 Simple USB connectivity to PC; Bluetooth connectivity to mobile phone or tablet Smart sensors route and auto-answer calls Detachable cable to take mobile calls throughout the office Dynamic EQ feature automatically adjusts audio for voice and multimedia use Includes durable carrying case for use on-the-go Blackwire 500 Series Smart sensors answer a call when the headset is put on Intuitive inline controls to answer/end calls, control volume, and mute Dynamic EQ feature automatically adjusts audio for voice and multimedia use Includes carrying case for use on-the-go Blackwire 300 Series Dual USB/3.5 mm* connectivity for PC, mobile phone, or tablet Intuitive inline controls to answer/end calls, control volume, and mute Lightweight metal headband offers durability and a customizable, comfortable fit Leatherette ear cushions fold flat for easy portability with included carrying case* MDA200 Belonging to our UC Enabler category, the MDA200 headset communication hub allows a corded or wireless USB headset to connect to and switch between calls from both PC and desk phone For a list of Plantronics headsets that are compatible with MDA200, visit plantronics.com/configurator 8 *Blackwire 315/325 only 9

7 New Charging Case Color Options Black Grey (non-uc version only) Voyager 5200 UC Integrated Docking Stand White (non-uc version only) Voyager Edge UC Charging Case Mobile With a Plantronics headset, a morning commute can become the most productive time of the day, offices can be anywhere, and private conversations can happen in the most public places. When you need to take a break, Plantronics also has you covered, whether you need to work out, or just chill out. Voyager 5200 SERIES Four adaptive microphones and proprietary digital signal processing (DSP) reduce background noise Six layers of WindSmart technology ensure voice sounds clear Smart sensors answer a call when the headset is put on Dynamic Mute Alert feature alerts when you talk while muted Announces caller name with voice answer/ignore option UC version connects to PC via BT600 USB Bluetooth adapter and includes portable charging case with integrated docking stand Voyager Edge UC Charging case provides up to 10 hours of additional power Smart sensors answer a call when the headset is put on Announces caller name with voice answer/ignore option UC version connects to PC via USB Bluetooth adapter 10 11

8 Voyager Legend CS Blackwire 710 Blackwire 720 Carrying Case Blackwire 315 Blackwire 325 Carrying Case Calisto 610 Calisto 620 Voyager Legend CS Manage desk phone calls up to 33 feet from headset base Manage mobile calls anywhere via Bluetooth technology Smart sensors answer a call when the headset is put on Three mics with enhanced digital signal processing (DSP) for optimal noise cancellation Blackwire 710/720 Simple USB connectivity to PC; Bluetooth connectivity to mobile phone or tablet Smart sensors answer a call when the headset is put on or pause mobile device media playback by taking it off Detachable cable to take mobile calls throughout the office Dynamic EQ feature automatically adjusts audio for voice and multimedia use Includes durable carrying case for use on-the-go Blackwire 315/325 Dual USB/3.5 mm connectivity for PC, mobile phone, or tablet Lightweight metal headband offers durability and a customizable, comfortable fit Leatherette ear cushions fold flat for easy portability with included carrying case Intuitive inline controls for call answer/end, mute, and volume +/- Calisto 600 series Wireless connectivity to PC, smartphone, and tablet, so you can take your conversation anywhere* Bi-directional microphones activate in the direction of speaker s voice to cancel background noise* Plug-and-play USB connection transforms PC or Mac into wideband audio speakerphone Improves meeting productivity by reducing echo, cut-outs, and background noise Compact and portable for on-the-go use with included carrying case 12 *Calisto 620 only 13

9 New Color Options Blue Green Red Black Power blue Sport grey Color Options Color Options Fit fuchsia Copper/Grey White/Tan Stealth green Cobalt/Black BackBeat GO 3 Optional Charging Case Black/Espresso BackBeat SENSE Travel Sleeve BackBeat PRO+ Travel Sleeve and Cables Black core BackBeat FIT BackBeat GO 3 Vivid, high-resolution sound Stable, comfortable eartips Sweatproof nano-coating by P2i Inline controls for music and calls Charged case provides up to 13 extra hours of listening BackBeat SENSE Up to 18 hours wireless use per charge Smart sensors automatically play/pause music Lightweight, memory-foam comfort Includes travel sleeve and 3.5 mm cable for PC and airplane mode cables BackBeat PRO+ Stream music wirelessly from computers, smartphones, and tablets. On-demand active noise cancelling (ANC) Up to 24 hours of continuous wireless streaming High-fidelity USB Bluetooth adapter and travel sleeve Availability depends on region BackBeat FIT Flexible design for stable, comfortable fit Sweat and waterproof** coating by P2i (IP57 rating) for an active lifestyle Up to eight hours of listening per charge Reversible neoprene armband stores smartphone and headphones* Availability depends on region (3.5 mm) *Available with certain models only. **Waterproof in fresh water up to one meter (3.28 feet) for 30 minutes. However, Bluetooth does not transmit under water

10 New New EncorePro 710 Digital EncorePro 720 Digital EncorePro 510 Digital EncorePro 520 Digital Customer service Customer service centers are no longer just places to solve problems; they re proving grounds for your brand. Every call builds a relationship, and every conversation upholds a reputation. Thanks to all day comfort and superior noisecancelling technology our products provide, every customer service representative s voice is the clear, natural, human side of your brand shining through. EncorePro 700 digital series Reports digital serial number to Plantronics Hub and Plantronics Manager Pro software subscription service to streamline inventory management Conveniently situated boom stays clear of user s peripheral vision Premium nylon composite materials provide an ultra-lightweight design Quick Disconnect feature provides walkaway convenience SoundGuard provides hearing protection EncorePro 700 Digital Series requires DA90 USB audio processor to connect to PC EncorePro 500 Digital series Reports digital serial number to Plantronics Hub and Plantronics Manager Pro software subscription service to streamline inventory management Super-lightweight, robust design and soft, audio-optimized ear cushions provide all-day comfort Flexible noise-cancelling boom with visual positioning guides Quick Disconnect feature provides walkaway convenience SoundGuard provides hearing protection EncorePro 500 Digital Series requires DA90 USB audio processor to connect to PC 16 17

11 New New EncorePro 715 USB EncorePro 725 USB EncorePro 515 USB EncorePro 525 USB EncorePro 710 EncorePro 720 EncorePro 540 EncorePro 700 USB series Simple, intuitive inline controls to answer/end, mute, and control volume Premium nylon composite materials provide an ultra-lightweight design Stereo wideband audio delivers richer, clearer conversations SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort EncorePro 500 USB series Simple, intuitive inline controls to answer/end, mute, and control volume Flexible noise-cancelling boom with visual positioning guides ensures precise positioning Stereo wideband audio delivers richer, clearer conversations SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort EncorePro 700 Series Adjustable fit enhances all-day wearing comfort Unique, extendable boom ensures precise positioning and enables optimal noise cancellation Wideband audio with SoundGuard provides hearing protection Designed for the rigors of call-intensive environments, minimizing operational disruptions and costly downtime EncorePro 540 Includes three comfortable and lightweight wearing styles in one Unique C-clip design for easy change of style Flexible boom for optimal positioning and noise cancelling High-quality wideband audio support with SoundGuard hearing protection *Requires additional audio processor or cable to connect to PC or desk phone *Requires additional audio processor or cable to connect to PC or desk phone 18 19

12 Savi 740/745 Savi 730 CS540 CS530 EncorePro 530 EncorePro 510 EncorePro 520 Savi 740 Savi 710 Savi 720 CS540 CS510 CS520 EncorePro 530 Super lightweight, robust design Flexible boom for optimal boom positioning and noise cancelling High-quality wideband audio support with SoundGuard hearing protection EncorePro 510/520 Aircraft-grade aluminum joints and unibody boom construction for maximum robustness Adjustable fit for all day comfort Bendable boom with visual and tactile positioning enables precise microphone positioning Custom noise cancelling microphone Wideband audio with SoundGuard provides hearing protection Savi 700 Series Manage PC, desk phone, and mobile calls up to 350 feet from your desk Lightest DECT headset on the market offers unlimited talk time with hot-swappable battery* One-touch call answer/end/flash, volume +/-, and mute Conference in up to three additional headsets and participants can continue through multiple calls Keep calls and information safe and secure with the latest DECT security certification (730) CS500 SERIES DECT wireless headset system for desk phone communication One-touch call answer/end, volume +/-, and mute Conference in up to three additional headsets for enhanced collaboration Keep calls and information private with the latest DECT security certification (510/ 520) *Requires additional audio processor or cable to connect to PC or desk phone *Requires additional audio processor or cable to connect to PC or desk phone *Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi

13 SupraPlus HW251 SupraPlus HW251N Entera Monaural Entera Binaural Practica T110 SUPRA PLUS Wideband audio New boom and microphone design for enhanced noise reduction T-bar support and floating receivers Lightweight, stylish and modern design QuickCall feature Robust design and construction Single-cable binaural or monaural receiver Available with replaceable voice tube or noise-cancelling microphones Black with foam ear cushions or silver with leatherette ear cushions Hearing-Aid compatible EnTERA Noise reducing microphone for improved intelligibility Choose the monaural model to confer with colleagues or the binaural to block out background noise Wideband audio to help you preserve investment when moving to VoIP Comfortable and lightweight for improved agent wellbeing PRACTICA Everything you need to start talking the headset includes a connection to the phone Noise reducing microphone for improved intelligibility Choose the monaural style to confer with colleagues or the binaural style to block out background noise Wideband audio to help you preserve investment when moving to VoIP Comfortable and lightweight Only available outside the European Union Practica is not CE marked 22 23

14 SupraPlus HW251 SupraPlus HW251N Entera Monaural Entera Binaural Practica T110 SUPRA PLUS Wideband audio New boom and microphone design for enhanced noise reduction T-bar support and floating receivers Lightweight, stylish and modern design QuickCall feature Robust design and construction Single-cable binaural or monaural receiver Available with replaceable voice tube or noise-cancelling microphones Black with foam ear cushions or silver with leatherette ear cushions Hearing-Aid compatible EnTERA Noise reducing microphone for improved intelligibility Choose the monaural model to confer with colleagues or the binaural to block out background noise Wideband audio to help you preserve investment when moving to VoIP Comfortable and lightweight for improved agent wellbeing PRACTICA Everything you need to start talking the headset includes a connection to the phone Noise reducing microphone for improved intelligibility Choose the monaural style to confer with colleagues or the binaural style to block out background noise Wideband audio to help you preserve investment when moving to VoIP Comfortable and lightweight Only available outside the European Union Practica is not CE marked 24 25

15 DA70 DA80 DA90 VistaPlus DM15E Vista M22 A10 MDA100 QD DA Series USB Audio Processor Easy, at-your-fingertips call controls Superior noise and echo cancellation Advanced automatic gain control with transmit noise suppression Acoustic exposure algorithms helps you meet OSHA and Noise at Work regulations Compatibility to remotely monitor, manage and maintain audio devices using Plantronics Manager Pro software subscription service Quick Disconnect feature provides walkaway convenience Vista Audio Processors The DM15E is targeted at Customer Interaction centres and provides enhanced acoustic protection and daily noise exposure control M22 improves call quality in standard environments, and optimizes wideband VoIP performance A10 Direct Connect Cable Connects any Plantronics Quick Disconnect-equipped headset to a headset-ready desk phone Extremely clear sound quality and superior reliability MDA100 QD Manage audio from different sources with a single headset Simple, intuitive design minimizes disruptions Works with Plantronics QD-equipped headsets Compatible with all major desk phones and softphones 26 27

16 Software and Services At Plantronics, we have always provided unparalleled communication solutions. Now we provide information to take those solutions farther with our cloud-based software designed to help IT departments better manage their Plantronics products, while delivering valuable insights. We are still all about communication. We just want to help you get more out of them. Plantronics manager pro Generate inventory and usage reports for audio devices Easily schedule and deploy device firmware upgrades Adjust setting configurations and lock in regulatory compliance settings Conveniently troubleshoot and diagnose user issues from a remote location Plantronics manager Deploy device firmware upgrades Enable or disable device settings according to company policy or for regulatory compliance Monitor Plantronics device settings and firmware updates 28 29

17 Plantronics Hub (desktop) Enable device-level call control with call answer/end, mute, and volume adjust Access intuitive user features such as visible mute status, battery status, and mute control Customize device settings Plantronics Hub (mobile) Use Find MyHeadset to locate your misplaced headset Customize device settings Manage smart sensor options Explore headset features Make the right choice TCO is a global certification for headsets designed for maximum performance, usability and minimal environmental impact. It shows that Plantronics products have passed 3rd party lab and independent testing for low emissions, superior sound quality and high durability. TCO approved headsets have fulfilled the following criteria: Ergonomics Emissions Ecology TCO Edge Premium Certification for maximum comfort Enhanced acoustic limiting Recognised sustainable design Best-in-class acoustic performance 30 31

18 1961 Pacific Plantronics is incorporated 1969 First words from the moon are spoken through a Plantronics headset 1983 The new StarSet Supra becomes the call center industry standard 1995 FreeHand, an ultralightweight in-the-ear headset, is introduced 2003 CS50 brings wireless freedom to the office 2011 Contextual intelligence is introduced with Voyager PRO UC 2012 Plantronics launches a developer community to focus on delivering intelligent, context-aware data into applications 2014 Voyager Edge Bluetooth headset and charge case deliver powerful performance and stylish design 2015 Voyager Focus UC Focus on the conversation, not background noise, with noise-cancelling, immersive stereo sound in a lightweight wireless design 2016 Voyager 5200 Series Our most advanced and adaptive 4-mic noise cancelling featuring WindSmart technology, plus a new charging case that doubles as a desktop docking station 1963 FAA selects Plantronics as its sole headset provider 1972 Plamex (Plantronics Mexico) opens in Tijuana 1983 Sally Ride uses a Plantronics headset in space 2000 Digitally enhanced USB headsets for PC and Mac computers are introduced 2010 The Savi Office wireless headset system unifies PC and desk phone communications 2011 Plantronics celebrates 50 years of innovation 2013 PLT Labs is launched at the Wearable Tech Expo 2014 The EncorePro family brings innovative design and intelligence to customer service centers 2015 Blackwire 725 The Blackwire 725 USB headset offers active noise-cancelling (ANC) technology, high-fidelity stereo performance, and all-day comfort 32 33

19 To learn more, please visit us at: plantronics.com Plantronics Global Customer Care One global team, one unified service experience Our customers depend on our headsets day in and day out. We know that. That s why when there s a problem with our products or a question about how to use them, we have tools and resources to support you 24/7. Because we hire and train all our customer service associates, you can expect consistent and personalized service anywhere around the globe, with local language support from one of seven customer service centers. We ll work with you on your terms and your schedule to resolve issues and get you back to full productivity. Visit our Technical Assistance Center online: plantronics.com/support For more information please contact Headset Solutions on: or at info@headsetsolutions.co.za Plantronics, Inc. Plantronics, BackBeat, Blackwire, Calisto, EncorePro, Find MyHeadset, Savi, SoundGuard, SupraPlus, Vista, Voyager, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc., registered in the US and other countries, and BT600, CS500, DA70, DA80, DA90, M22, Dynamic Mute Alert, OpenMic, Plantronics Hub, Plantronics, Manager, Plantronics Manager Pro, PLT Labs, Quick Disconnect are trademarks of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered in France and other countries. All other trademarks are the property of their respective owners