FiberNET Users Guide Updated September 2018

Transcription

1 FiberNET Users Guide Updated September 2018

2 FiberNET MAX Phone Phone Service Options Residential Phone Additional Residential Line Understanding Phone Service Residential phone service comes with over 20 phone features, voic and unlimited long distance! Our additional residential line is dial tone only and is ideal for fax lines. Phone Features *77 Anonymous Call Rejection Enable *87 Anonymous Call Rejection Disable *66 Automatic Call Back *86 Automatic Call Back Deactivate *90 Call Forward Busy Enable *91 Call Forward Busy Disable *92 Call Forward No Answer Enable *93 Call Forward No Answer Disable *72 Call Forward Variable Enable *73 Call Forward Variable Disable *69 Call Return *89 Call Return Deactivate *65 Inbound Caller ID Enable *85 Inbound Caller ID Disable *70 Cancel Call Waiting *67 Outbound Per Call Block for Caller ID *82 Outbound Per Call Block for Caller ID *60 Selective Call Rejection / Call Block *74 Speed Calling One Digit Code Range (2 through 9) *75 Speed Calling Two Digit Code Range (20 through 49) *99 Voic Remote Access to Voic (Default PIN 2468#) Remote Access to Call Forwarding

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22 FiberNET MAX Internet Internet Service Options 100Mbps 250Mbps 500Mbps 1Gbps Understanding Internet Bandwidth Internet bandwidth is defined by how fast you can transmit data across a connection. With your FiberNET internet service our bandwidth speeds are synchronized meaning your download speed is just as fast as your upload speed. websites, servers, streaming services and other similar activities on the internet may have throttle limits set and could restrict you from sending and receiving information faster than the bandwidth you have with FiberNET. Data caps are also another commonly ask question. Some providers may have data caps set on their service, meaning when you reach a certain point of data being downloaded your service could be slowed down or additional fees incurred on your service. Your download speed determines how fast you can receive information from the internet to your device(s) on your network. Your upload speed determines how fast you can send information from your device(s) to the internet. At FiberNET we re proud to inform our customers we do not have any data caps on our internet service and you re welcome to use the internet as much or as little as you want each month! The price is always the same! As an example: If you have our 100Mbps internet service, you would be able to receive and send information up to 100 Megabits Per Second without any throttling. Throttling is best described as a transmission limit placed on a connection meaning regardless of how much bandwidth each end of the connection has only the throttle limit set is how fast data can flow through the connection. FiberNET does not have any throttle limits but a connection you make to

23 FiberNET MAX Information is included with an active FiberNET Internet Service Contact FiberNET Tech Support at option 2 to setup an account Understanding Service FiberNET MAX Webmail service is included with an active FiberNET internet service. After your account has been setup visit to login to your webmail account. To login use your full address and the password to your account. *** DISCLAIMER *** Third party mail client programs such as Windows Mail, Outlook, Mac Mail, smart phone / tablet mail applications, Thunderbird and others are not developed by Morristown Utility Systems or FiberNET. Below you will find the required server settings to configure your mail client, please understand we can not guarantee performance of these clients as we do not control their development. *** Third Party Client Server Settings Accounts must be setup with IMAP configuration Incoming and Outgoing Server Hostname: mail.musfiber.com Username: Your full address Password: Password to your account Authentication: Setting option will say Password Secure Socket Layer (SSL): Off or Disabled Incoming Server Port: 143 Outgoing Server Port: 587 @musfiber.com

24 FiberNET MAX How to Access Your with FiberNET Webmail 1. Contact a FiberNET Technical Support Advisor by phone at option 2 and request to have an account created. You must have an active internet service with FiberNET in order to have an account Option 2 2. Open your internet web browser. 3. Go to and click on Webmail

25 FiberNET MAX How to Access Your with FiberNET Webmail continued 4. Address* box = Full address. 5. Password* box = Password to your account. 6. Click Remember Me to let webmail automatically login when you return. 7. Click Login to enter webmail.

26 FiberNET MAX How to Access Your with FiberNET Webmail continued 8. Only for your first time login you will need to setup your Theme, Time Zone, Country and Zip Code (optional) settings. Then click OK. 9. Welcome to Webmail!

27 FiberNET MAX Video Video Service Packages Value (26 Channels) Select (103 Channels) Premier (207 Channels) Video Service Options Set Top Box required per TV Whole Home DVR w/ 100 Hr Storage HBO Showtime / TMC Cinemax Starz / Encore Latino Tier Sports Tier Disney Family Movies Understanding Video TV Service Our new FiberNET MAX video TV platform is an all digital TV service. A video set top box will be required for each TV you want to receive video service on. Our video TV tiers are divided up into three base tiers to choose from. The value package features many of your local favorite channels. Our select package features all the value channels plus many of the bigger national channels from sports, news, cartoons, and others there is a good mixture of something for everyone! Our premier package will give the most channel options with over 200 channels to choose from there is always something to watch! Make sure you don t miss a moment of your favorite channels by adding our whole home DVR service. This service comes standard with 100 hours of storage! If you need more storage space we offer 100 hour increments of storage space! Most importantly with the whole home DVR you can record shows on one set top box and watch them in another room on a different box! Our select and premier video TV service customers can also grab more channels in our additional tiers. HBO, Showtime, Cinemax and Starz from our premier channel tier. The Latino tier to find many of your favorite programs in español. For the sports fan who wants more we offer the sports tier. Disney family movies will give you access to the wonderful world of Disney. To see our complete channel lineup 1. Visit 2. Click Services Offered 3. Click FiberNET 4. Click Video 5. Click Channel Lineup

28 FiberNET MAX Video Guide Assistant Remote and Buttons Power Turn Device On / Off TV Input Change input of TV Device Control TV, STB, DVD, AUX Options Provides additional options for onscreen menu Menu Display on screen menu Back Goes back one level within menus Exit Exits the current menu Guide Display on screen guide Vol +/- Increase or decrease TV volume Last Change channel to the previously viewed channel Number Keys Allows direct access to specific channels and menu items Dot Display on screen keyboard for certain applications DVR Feature enabled by service provider Setup Setup remote for TV Transport Keys Rewind, Fast Forward, Replay, Pause, Skip, Stop and Play Rec Start or Stop recording a program Info Display On screen information about the current program Navigation Arrows navigate menu, OK executes selected menu option VOD Feature enabled by service provider Shortcut Color code buttons correspond to features enabled by service provider Ch/Pg +/- Change channel or page up and down Mute Turns TV volume on/off CC Toggles closed caption on/off Media Feature enabled by service provider Live TV Feature enabled by service provider

29 FiberNET MAX Video Guide Assistant Set Top Box Front View Power / Standby Indicator = Standby mode (set top box is off) = Power ON (set top box is ON) Rear View Coax Connector AV Connector HDMI Connector S/PDIF Connector Power Connector Ethernet Connector USB Connector Reset (used by provider)

30 FiberNET MAX Video Instructions Understanding and using instructional guide Welcome to the FiberNET MAX video instructional guide! First we want to give you some general information about using this guide to ensure that you get the most functionality and assistance from the instructional guide. Below you will see an example of what to expect in the pages ahead. First notice the two small squares, the blue square corresponds with the blue text which is your step by step instructional assistant. The orange square corresponds with our FiberNET Tech Tips which gives you additional information or shortcuts. Both squares will feature a zoomed in picture of the button the step or tip is referring to in order to make it easier to see what button you need to press. The squares also will point exactly where the button is located on your remote which you will see beside the TV picture. The TV picture is designed to give you that visual aid of what you should see as you re going through the steps. 1. Numbered blue letter text is your step by step guide to achieve the underlined goal. FiberNET Tech Tips will give you additional information on buttons you can use to access additional functions and features or you may also find detailed information about a step your working through in the step by step guide. Tech Tips will always be shown with bullet points to separate tips if multiple tips are being given. The light blue arrow is designed to help emphasize where you should reference your TV screen as you walk through the numbered step by step instructions. The light orange arrow is designed to help emphasize where you should reference your TV screen as you use bullet FiberNET Tech Tips.

31 FiberNET MAX TV Instructions Viewing detailed information on a channel 1. Press Info Use the arrow keys to view previous or next channel info. Press OK to tune to the channel info being previewed

32 FiberNET MAX TV Instructions Accessing and using your Channel Guide GUIDE 1. Press Guide SKIP 2. Use the arrow keys to navigate and Press OK to tune to the selected channel + CH -PG Use Skip to progress forward 12 hours ABC DEF Use Ch+/- to page up and down the guide GHI JKL MNO Use Number Pad to go directly to channel PQRS TUV WXYZ

33 FiberNET MAX TV Instructions Accessing and using your Channel Guide continued GUIDE Pressing the Guide button again while in the channel guide allows you to change favorite channels. Subscribed, All, and HD are system defaults and can not be changed or removed. o Subscribed Show channels you are subscribed to with your cable package o All Shows all channels in the channel lineup o o HD Shows only HD channels Favorites Only shows favorites you have setup. NOTE: Favorites will not be an option if you have not setup favorite channels. o Additional Note: The guide will remember the last setting you chose.

34 FiberNET MAX TV Instructions Start / Stop a recording immediately 1. Press REC to start recording current channel immediately. Use INFO to see recording is taking place, you will see a small flashing red dot in the info bar

35 FiberNET MAX TV Instructions Start / Stop a recording immediately continued 2. Press Stop to begin stopping the recording. 3. Use the arrow keys navigate to yes and press the OK button to confirm stopping recording.

36 FiberNET MAX TV Instructions Set a Recording GUIDE 1. Press Guide 2. Use the arrow keys to navigate to the program you want to record. Press the OK button to select the program. A Press the REC button on the selected program to set recording immediately. For additional recording options follow step by step instructions in blue. Press the Yellow Triangle button to use the search option allowing you to find related programs based on your entered text in the search field.

37 FiberNET MAX TV Instructions Set a Recording continued Use the arrow keys and OK button to navigate and spell the program you re searching for. The EPG Search Results will filter as you type. Use the Right arrow key to navigate to your program when you see it and press OK. 3. Use the arrow keys to navigate to Record Program and Press OK. Use the arrow keys to navigate to Set a Reminder or Set to Auto Tune. Press OK to Set the reminder or Auto Tune. (auto tune will automatically tune to the channel when the broadcast starts.)

38 FiberNET MAX TV Instructions Cancel a Set Recording MENU 1. Press Menu 2. Use the arrow keys to navigate to DVR and press OK Use the right arrow key to navigate to the recording and press OK (skip to step 5)

39 FiberNET MAX TV Instructions Cancel a Set Recording continued 3. Use the arrow keys to navigate to the To Record option and press OK. Use the right arrow key to navigate to the recording and press OK (skip to step 5) 4. Use the arrow keys to navigate to the recording and Press OK.

40 FiberNET MAX TV Instructions Cancel a Set Recording continued 5. Press OK to start cancelling recording. 6. Use the arrow keys to navigate to Yes and press the OK button.

41 FiberNET MAX TV Instructions Using DVR functions with live TV 1. Use REW to rewind live TV or Pause to Pause live TV Press the REW button multiple times to change how fast you rewind. Options are 4x, 8x, 16x, 32x or 64x speed. 2. Use Play to start watching from the pause or rewind spot. Use FF to fast forward LIVE TV Use the Stop OR Live TV button to return to the live TV broadcast Press the FF button multiple times to change how fast you fast forward. Options are 4x, 8x, 16x, 32x or 64x speed.

42 FiberNET MAX TV Instructions DVR Play / Delete Recording MENU 1. Press MENU 2. Use the arrow keys to navigate to DVR and Press OK From the DVR row use arrow keys left and right to navigate to the recording and Press OK to access it immediately. (skip to step 5)

43 FiberNET MAX TV Instructions DVR Play / Delete Recording continued 3. Use the arrow keys to navigate to Recordings and Press OK 4. Use the arrow keys to navigate to the recording you want to Playback or Delete and Press OK

44 FiberNET MAX TV Instructions DVR Play / Delete Recording continued 5. Use the arrow keys to navigate to desired option. Play or Delete Recording and Press OK 6. If deleting a recording you must confirm deletion. Use arrow keys to navigate to Yes and Press OK.

45 FiberNET MAX TV Instructions Video on Demand MENU 1. Press MENU Use VOD button to access VOD system immediately (skip to step 3) 2. Use the arrow keys to navigate to On Demand and Press OK. From the On Demand row use arrow keys left and right to navigate to the On Demand item and Press OK to access it immediately. (skip to step 5)

46 FiberNET MAX TV Instructions Video on Demand continued 3. Use the arrow keys to navigate to the desired category and Press OK From your selected category row use arrow keys left and right to navigate to the category item and Press OK to access it immediately. (skip to step 5) Category Options Just For You VoD content similar to other VoD you have viewed All All VoD content Movies VoD movies TV VoD content from TV series Kids VoD content appropriate for kids Rental VoD content with rental periods Free Free VoD content

47 FiberNET MAX TV Instructions Video on Demand continued 4. Use the arrow keys to navigate items and press OK to see detailed item info. 5. Use the arrow keys to navigate the options strip and Press OK to choose selected option. The price of an item is located above the options strip

48 FiberNET MAX TV Instructions Creating Favorite Channels List MENU 1. Press MENU 2. Use the arrow keys to navigate to Favorites and Press OK.

49 FiberNET MAX TV Instructions Creating Favorite Channels List continued 3. Press OK to create a new favorite list. 4. Press OK to rename your favorite list.

50 FiberNET MAX TV Instructions Creating Favorite Channels List continued 5. Use the arrow keys and the OK button to rename the favorite list. Select Done and Press OK to apply the new name. 6. Use the Up and Down arrow keys to navigate the channel lineup. Press OK on each channel you want included in the favorite list. A heart icon will indicate the channel is included.

51 FiberNET MAX TV Instructions Creating Favorite Channels List continued 7. Use the right arrow key to navigate to Update and press OK. If you need to edit the favorite list name again; Use the left arrow button to navigate back to the Name: box and Press OK. (repeat step 5) 8. Press OK

52 FiberNET MAX TV Instructions Creating Favorite Channels List continued 9. Use arrow keys to navigate the favorites row and Press OK to select your favorite list GUIDE Press Guide to access the channel guide immediately. 10. Use the arrow keys to navigate the channels in your list and press OK to tune to the channel. GUIDE Press Guide multiple times to change favorite list.

53 FiberNET MAX TV Instructions Restart Program If you missed part of a live broadcast the Restart Program feature allows you to restart a current live program back to the beginning of the broadcast. The Restart Program feature is available on the following HD channels: 1001 PBS, 1006 ABC, 1008 CBS, 1010 NBC, 1011 Fox, 1012 CW, 2060 TNT, 2062 USA, 2091 AMC. GUIDE 1. Press Guide 2. Use the arrow keys to navigate to the channel you want to restart. Press the Play button to restart the program. Only channels with the Restart Program option can be restarted from the beginning.

54 FiberNET MAX TV Instructions Restart Program continued 3. To jump to the Live broadcast of the restarted program press the Live TV button LIVE TV Press the Stop Button to stop the restarted program and return to the prior program you were watching.

55 FiberNET MAX TV Instructions Go Back If you missed a broadcast completely the Go Back feature allows you to replay a broadcast within the past 24 hours. The DVR feature is NOT required to use Go Back! The Go Back feature is available on the following HD channels: 1001 PBS, 1006 ABC, 1008 CBS, 1010 NBC, 1011 Fox, 1012 CW, 2060 TNT, 2062 USA, 2091 AMC. GUIDE 1. Press Guide 2. Use the arrow keys to navigate to the channel you want to replay. Use the Left Arrow key to go back to the time of broadcast. Press the Play button to replay the program. Broadcast time slots that have passed are shown in yellow text. (current time circled in light orange)

56 FiberNET MAX TV Instructions Go Back continued 3. Press Stop to stop the replaying program and return to the channel guide. LIVE TV Press the Live TV button to return to Live TV broadcast.

57 FiberNET MAX TV Instructions User Accounts and Parental Controls MENU 1. Press Menu 2. Use the arrow keys to navigate to Settings and Press OK. Use the arrow keys to navigate to users and Press OK. (Proceed to step 3, then skip to step 5)

58 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 3. Use the Number Pad to enter your Master PIN. Default Master PIN is 0. Press OK. ABC DEF GHI JKL MNO PQRS TUV WXYZ 4. Use the Arrow Keys and navigate to Users. Press OK.

59 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 5. Use the arrow keys to navigate to Add and press OK. 6. Press OK on the New Login Box to begin naming the new User Account.

60 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 7. Use the arrow keys and the OK button to name your new user account. Select Done and Press OK. 8. Use the arrow keys to navigate to the Password, PIN, Allowance and Enter PIN boxes. Use the Number Pad to enter desired value, then use the arrow keys to select Continue and Press OK. ABC DEF The Enter PIN box will be the Master PIN number. The Default Master PIN number is 0. GHI JKL MNO PQRS TUV WXYZ

61 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 9. Press OK to begin Setting up Parental Controls. 10. Use the arrow keys and OK to set Parental Controls. Use the arrow keys to select Submit and Press OK. Movie Rating: Setting chosen allows content up to the rating selected. (G, PG, PG-13, R, NC-17, AO, X, XX, XXX) TV Rating: Setting chosen allows TV show content up to the rating selected. (TVY, TVY7, TVG, TVPG, TV14, TVMA) Content Check Boxes: Restrict specific content that may be shown in programming. (S Sexual Situations, V Violence, L Language, F Fantasy Violence, D Suggestive Themes)

62 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 11. Press OK. MENU 12. Next you will need to enable use of Parental Control. Press Menu and continue to step 13. You can choose different User Accounts to change Parental Control settings, Edit or Delete account. Use the Arrow keys and OK to select the desired account and then use the arrow keys and OK to select Parental Controls, Edit, or Delete for the selected account. NOTE: The Master account can not be deleted!

63 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 13. Use the arrow keys and navigate to Settings and Press OK. 14. Use the number pad to enter your Master PIN. The Default Master PIN is 0. Then Press OK. ABC DEF GHI JKL MNO PQRS TUV WXYZ

64 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 15. Use the arrow keys to select Preferences and Press OK. 16. Use the arrow keys navigate to the Parental Control Checkbox and Press OK. Then use the arrow keys to navigate to Submit and Press OK.

65 FiberNET MAX TV Instructions User Accounts and Parental Controls continued MENU 17. Next you can change the user profile for the STB. Press Menu. 18. Use the arrow keys to navigate to Settings, then use the right arrow key to navigate to Sign Out. Press OK.

66 FiberNET MAX TV Instructions User Accounts and Parental Controls continued 19. Use the arrow keys to select the account you want to sign into. Use the Number Pad to enter the Master PIN and Press OK. ABC DEF GHI JKL MNO PQRS TUV

67 FiberNET MAX TV Instructions Channel Blocking MENU 1. Press Menu 2. Use the arrow keys to navigate to Settings and Press OK. Use the arrow keys to navigate to Preferences and Press OK. (proceed to step 3, then skip to step 5.)

68 FiberNET MAX TV Instructions Channel Blocking continued 3. Use the number pad to enter the Master PIN. Default Master PIN is 0. Then Press OK. ABC DEF GHI JKL MNO PQRS TUV 4. Use the arrow keys to navigate to Preferences and Press OK.

69 FiberNET MAX TV Instructions Channel Blocking continued 5. Use the arrow keys to navigate to Edit and Press OK. 6. Use the arrow keys to navigate to the channels to block and Press OK on each channel. A small lock icon will show next to the channel indicating its blocked. Blocked channels will not show up in the channel guide and also can not be tuned to.

70 FiberNET MAX TV Instructions Channel Blocking continued 7. Use the arrow keys to navigate to Update and Press OK. 8. Use the arrow keys to navigate to the Channel Blocking Checkbox and Press OK. Then use the arrow keys to navigate to Submit and Press OK.

71 FiberNET MAX TV Instructions Channel Blocking continued 9. Press OK.

72 Remote Procedures Program Remote to Control Devices 1. Locate the device code for your device in the device codes table provided in the appendix. If you cannot find the device code for your device or it does not work after trying the listed device codes for your device brand, then you can try the auto search option 2. Turn on your device 3. On the remote control, press the Device Control key (TV/STB/DVD/AUX) to choose the device mode 4. Press and hold the SETUP key until the LED blinks twice. 5. Enter the five-digit device code for your device. If you perform this procedure correctly, the LED will blink twice. Otherwise, it has a long blink. 6. Press Power key. If your device turns off, setup is complete. 7. If your device does not turn off, repeat this procedure using the next code for your device brand. Program Remote using Auto Search If your device does not respond to the remote control after trying all device codes listed for your brand, or if your brand is not listed, try searching for your device code as follows: 1. Turn on your device. 2. On the remote control, press the corresponding Device Control key (TV/DVD/AUX) to choose the device mode. 3. Press and hold SETUP key until the LED blinks twice. 4. Press number keys Press Power key. 6. Press CH + key repeatedly until your device turns off. 7. Press and hold SETUP key until LED blinks twice to save the working code.

73 Remote Procedures Keys Punch Through Setup By default, a key pressed on the remote control is sent to the selected device mode only. The punch through function allows specific keys to be sent to a particular device. (For example, the volume +/- key may need to be sent to the AUX device instead of the TV). 1. On the remote control, press and hold the SETUP key until the LED blinks twice. 2. Press number keys Press source device mode, e.g. TV. 4. Press keys to punch through, e.g. VOL +/-, MUTE. 5. Press target device modes, e.g. STB, DVD. 6. Press and hold the SETUP key until the LED blinks twice. 7. LED has a long blink in case of an error. Reset Punch Through 1. Press and hold the SETUP key until the LED blinks twice. 2. Press keys Press and hold the SETUP key until the LED blinks twice. 4. LED has a long blink in case of error. Reset Procedure 1. Press and hold the SETUP key until the LED blinks twice. 2. Press keys Press and hold the SETUP key until the LED blinks twice. 4. LED has a long blink in case of error. Power Up Setting Up Remote 1. Locate the two AA batteries and remote control in the accessory box 2. To open the battery cover, press down on the battery cover latch and slide it off 3. Insert the AA batteries, matching the + and - marks on the batteries to the + and - marks on the interior of the remote control 4. Snap the battery cover back onto the remote control.

74 Remote Device Codes Your Nova Remote Control can control many brands and models of devices. The following pages list device codes for many brands of devices. Many brands list more than one code, and you may need to test several codes to find the best match for your devices. Your devices may be supported even if your brand is not shown in the list below. If you cannot locate your brand, or none of the listed device codes works then you may still use the Program Remote using Auto Search to try to locate a suitable device code. Audio - Amplifier Denon Durabrand Halcro Harman/Kardon Left Coast Marantz Memorex Optimus Parasound Philips Pioneer Polk Audio RCA Regent Sony Audio - Accessory Apple AudioSource B & W Bose Boston Acoustics Bowers & Wilkins Curtis Definitive Technology Denon Dynavox Haier Harman/Kardon ilive Insignia JBL JVC Klipsch 32706, , , 30892, , LG Martin Logan Onkyo Panasonic Philips Pinnacle Speakers Pioneer Polk Audio Proficient RCA Samsung Sharp Sonos Sony SpeakerCraft Toshiba VIZIO Yamaha ZVOX Audio - Receiver Aiwa Alco AMC Anthem Anthem Statement Arcam Audiotronic Audiovox Bose 33217, , , , 32675, 33282, , , , , ,32021, 33153, , 33913, , , , , Carver Coby Curtis Denon Dynex Epworth Gateway GE General Electric Harman/Kardon Insignia Integra JBL Jensen JVC Kenwood KLH LG Linn 30189, 30121, , 32748, , 31360, 32516, 33347, 32820, , 31641, 30158, , 31304, 32443, 33418, 30189, , 31030, 32169, 32472, 32929, 32966, 33210, , 32730, 31320, 32503, 30135, , 32040, 31374, 32331, 32239, 31871, 33115, , 31313, 30186, , 32676, 32284, 33285,

75 Audio Receiver cont. Magnavox Marantz McIntosh Micromega Myryad Nakamichi Norcent Nova Onkyo Optimus Panasonic Philco Philips Pioneer Polk Audio Proxcan RCA Samsung Sansui Sharp Sherwood Sherwood Newcastle Sony Stereophonics Sunfire Teac Technics 30189, 31189, , 32114, 30189, , 31320, 32730, 32503, 30135, , , 31275, 31288, 31633, 32452, 33055, 33309, 31763, 32745, 32105, 31308, , , 32459, 31831, 32289, 31266, 32311, , 31935, 31384, 32432, 31023, , , 32041, 32611, 32426, 33297, 32655, 31123, 31390, 32719, 33281, , 32809, 33154, 32137, 31500, , 31905, 31517, 32169, , 31759, 30158, 32172, 31758, 31822, 32475, 31058, 32522, 32860, 33257, 33372, , Remote Device Codes continued Thorens Toshiba Venturer Vtrek Wards Yamaha Zenith Television 888 Acer Admiral Advent Affinity Aiwa Akai Alfide America America Action Anam AOC Aomni Apex Digital Ario Astar Asus Atvio Audinac Audiovox Auria Aventura , , , 32467, 33030, 30176, 31276, 30376, 33580, 31815, 31376, , , , 03485, 04111, 00093, , , 03716, 03870, , 01675, 00812, 01385, 00672, 01935, , 03720, 01365, 02014, 04170, 02087, 02402, 01590, 02479, 02621, 04184, 04185, 03707, 04101, 04169, , 02397, 00748, 01217, , , 03636, , 01865, 00180, 01564, 01868, 01276, 01766, 01769, 02121, 03065, 00451, , 02014, Baysonic Bell & Howell BGH Blue Sky Bradford Britânia Broksonic CCE Celera Champion Changhong Cineral Citizen Clarion Claris Coby Commercial Solutions Contec Contex Continental Continental Electric Coradir Craig Crown Crown Mustang Curtis Curtis Mathes CXC Cytron Daewoo , 00898, 04070, 02414, 00876, 03485, 04028, , , 01935, 01938, , 04091, 00623, , , 03627, 02315, 02344, 02306, 02314, 02345, 01634, 02338, 02326, 02340, 03629, 01538, 02347, 02348, , 03321, , , , , , 02855, 03121, 02466, 02352, 03895, 02397, 03939, 01326, 03636, 04035, 01314, 02559, 03228, , 00702, 01661, 00093, 00145, 00154, , 00623, 00451, 00661, 00672, 00154

76 Television cont. Daytek Dell Denon Digital Lifestyles Disney Dukane Dumont Durabrand Dynex Electrograph Electrohome Electron Elektra Element Elite Emerson Emprex Encross Envision Epson Epworth EQD EQD Auria ESA Fair Mate Favi Fisher Fluid Frigidare Funai Futuretech Gateway GE , 01863, , , 00171, 01570, 01665, 00178, , 01463, , , 01570, , , , 01687, 02183, 02964, , 01394, 03623, 00171, 00463, 01963, 00180, 01913, 01886, 00178, 01944, 00623, 01661, 01665, 02183, 00451, 00154, , 01365, 02087, 02014, , 02087, , 02087, , 00171, 01944, , , 00171, 00180, 01271, 01394, , , 01547, 01447, 01347, Remote Device Codes continued GE continued General Electric GFM Gibralter GoldStar GPX Gradiente Grundig Grunpy Haier Hallmark Hannspree Harvard Havermy H-Buster Helios Hello Kitty Hewlett Packard Himitsu Hisense Hitachi Hitech Hiteker HP Hyundai ilo Imperial Initial Insignia 00051, 00178, , 01547, 01447, 01347, 00051, 00178, , 01665, 01963, 01886, 01864, , 03977, , , 02309, 01748, 03382, 01753, 03429, 02293, 02876, 03987, 04120, 01570, , 02786, , , , , 02098, 01314, 00748, 03382, , 03644, 00145, 01145, 01345, 03639, 02433, 03697, 00679, 02215, , 01814, 04179, , , 01684, 01990, 01463, 01286, , 01641, 01564, 01326, 02002, 01423, 01892, 01517, Insignia continued Inteq iris IRT isymphony JC Penney JCM Jensen JVC KC KDS KEC Ken Brown Kioto KLH Kolin Konka Kreisen KTV Legend Lexus LG LodgingStar LXI MAG Magnasonic Magnavox Magnum 00171, 00463, 01385, 01660, 01963, 02184, 02416, 02751, , , 03382, 03118, 03094, , 00051, 00178, , , 03204, , 01601, 02321, 02271, 01253, 00053, 03650, 00463, 01670, 03841, 04070, 02264, 00650, , , , , , 01423, 01859, 02358, 00178, 03941, 03397, 04017, 02424, 01265, 03979, 01753, , 00156, 00178, 00017, , , 03623, 02372, 02597, 01454, 01913, 01944, 01963, 01455, 01990, 03708, 00171, 01365, 00051, 01755,

77 Television cont. Marantz Matsushita Maxent MB Quart Megatron Memorex MGA Microsonic Midland Mintek Miray Misakai Mitsubishi Electric Mitsui Motorola Multitech NAD Naxa NEC NetTV New Acoustic Dimension NEX Nexus Electronics Nikko Nimbro Noblex Norcent Nordmende 01398, , 00250, , , , 01570, 01670, 01938, 00178, 01892, 01665, 00150, 00154, 01687, 01924, , , 02483, 03328, 03419, , , 02414, 02429, 03183, 04176, , 03322, 00785, 03485, 04178, 00898, 03309, , 00150, 00178, 01797, , 03658, , 00156, , 04093, 03154, 03382, , 01704, 01398, 00876, , 00156, , 00017, 01347, 00154, , 03697, 04029, , , 01589, 00748, , 03861, Remote Device Codes continued Nordmende continued Norwood Micro NuVision Ölevia Onwa Optimus Optique Optonica Orion Panasonic Panavideo Panavox PARK Penney Philco Philips Pioneer Planar Polaroid 03134, 03327, 03767, , 01240, 01331, , 01927, 01913, 01924, 00154, 00650, , 01463, 01938, 03485, 01892, 03540, , 01291, 00250, 00650, 02264, 00051, 01927, 01947, 01636, 01924, 01941, 03825, 00053, 00093, 00145, 00150, 00154, 00156, 00178, 01271, , 00051, 00178, , 02414, 03639, 03697, 01665, 00171, 01029, 01271, 01963, 01394, 01661, 00145, 01362, , 02372, 01454, 01455, 02374, 02597, 02708, 01744, 01866, 02622, 00690, 00017, 03623, 00171, 01944, 01365, 01990, 01394, , 00679, 01260, , , 01769, 01498, 01276, 01538, 01385, 01767, 03942, Polaroid continued Portland Prima Prism Proscan Proton Proview Pulsar Pyle Pyle Home QuantumFX Quasar RadioShack RCA Realistic Recco RevolutionHD Runco Sampo Samsung 04035, 01687, 02121, 00765, 00865, 01314, 01766, 04074, 01286, 01326, , , 00761, , 03382, 03577, 02256, 01447, 03332, 03717, 03895, 03939, 01347, 02147, 02746, 03429, 03636, , , 00250, 01291, 01927, 01924, 03899, , 00178, , 02932, 02434, 01447, 04214, 02247, 03577, 01781, 02187, 03382, 01547, 01347, 03717, 03332, 00679, 02403, 01661, 02429, 03147, 03378, 03419, 00093, 01385, 01868, 02002, 02183, 02855, 03938, 03939, 00051, 00090, 03121, 03636, , 00180, , 00898, 01814, , , 00812, 01632, 03993, 00702, 00766,

78 Television cont. Samsung cont. Sansei Sansui Sanyo Sceptre Scotch Scott Sears Seiki Seiko Epson Seleco Semivox Semp Semp Toshiba Sens Serie Dorada Sharp Sheng Chia Sigmac Silo Silo Digital Síragon Solé Soneview Sony Soundesign Soyo Spectroniq Speler Squareview SSS Starlite STI SunBriteTV 00650, , , 01892, 03540, 01670, 01935, 01463, 03564, 01938, 01409, 04053, 03377, 00171, , 01362, 00154, 03488, 03697, 03861, 00799, , , 01217, 01360, 04139, , , 00156, 00171, 00178, , , 03560, , , 03793, 03469, , 00818, 02951, 03394, 01602, 02402, 03867, , , 03477, , 03477, , 01300, , , , 01610, Remote Device Codes continued SunBrite TV cont. Superscan Supersonic SVA Sylvania Symphonic Syntax Tandy Tatung TCL Technics Techwood Teknika Telefunken TMK TNCi Tophouse Toshiba TruTech TVS Upstar US Logic Venturer Victor Vidikron Vidtech Viewsonic , 01944, 00093, , 03154, 01753, 02104, 03595, 03204, , 00865, , 01886, 00171, 01963, 01944, 01913, 01394, 01665, 01271, , 01913, 01944, 01963, 01394, , 01240, 01144, , , 03183, 02429, , 03847, 04176, 04177, 02414, 03047, 00898, 02403, , 00250, 00017, 01347, , , 00702, , 01656, 02724, 00156, 03134, 01156, 01256, 02006, 01935, 01945, 02684, 01743, 03469, 01704, 00650, 01369, 01265, 00093, , , , 02087, 03706, 00864, Viewsonic continued Viore VisionQuest Vivitek VIZIO Vuon Wards Waycon Westinhouse White Westinghouse Wyse Xoceco Zenith TV Combo Admiral Advent Affinity Akai America Action AOC Apex Digital Astar Audiovox 01330, 01627, 01640, 01755, 02049, 02111, 02277, 00885, 01542, 01564, 01578, 01742, , 03382, 03118, 03429, 02104, 03863, 03094, 01684, 03594, , 03758, 02707, 02757, 03415, 02512, 01756, 00864, , 00017, 00156, 00051, 01156, 01347, 00154, , 03579, 03382, 00885, 01300, 03949, 02293, 03094, 03470, 00889, 00890, 01282, 02397, 03908, 00451, 00463, ,01661, 00463, , 00761, , 00178, 01145, 01265, 01859, 01423, 00145, 01661, 02731, 01365, 02358, , , , 02413, 00180, 01766,

79 TV Combo cont. Audiovox cont. Blue Sky Broksonic Citizen Coby Continental Electric Coradir Curtis Daewoo Durabrand Dynex Electrohome Element Emerson ESA Favi Funai GE General Electric GFM GoldStar GPX Haier Hisense Hitachi ilo Initial Insignia isymphony JVC Ken Brown Konka LG LXI Magnasonic 01769, 03065, , 01935, , 02344, 03627, 02340, 01538, 02347, 03202, , 03895, 02466, 04035, 02559, , , , 01864, 01963, 01913, 00463, 01944, 01394, , , 01394, , 03977, , 02309, 03429, 01749, , 01641, 01963, 02002, 02416, 02751, 03227, 01326, 01517, , , 01601, 01670, 01774, , Remote Device Codes continued Magnavox Memorex Mintek Mitsubishi Electric Naxa Nikko Nimbro Nordmende Optimus Orion Panasonic Philco Philips Polaroid Prima Proscan Pyle QuantumFX Quasar RCA Samsung Sansui Sanyo Sceptre Sens Sharp Superscan Supersonic 02597, 01913, 01963, 01944, 02372, 01866, 03708, 01454, 00051, , 00463, 01670, 01924, , 00150, , , 01913, , , 01947, 01924, 01941, 00250, 01291, 01636, 01480, 00051, 00093, 00178, , 01394, 01455, , 01523, 01538, 03942, 01766, 04074, , , , 01927, 01924, , 02187, 02746, 02932, 02247, 00093, 01868, 02002, 03382, 00051, , 01935, 03564, 01938, , 04139, , 00093, , 01753, 02104, 03595, Supersonic cont. Sylvania Symphonic Toshiba Venturer Viewsonic Viore Westinghouse White Westinghouse Xoceco Zenith Video - VCR Humax Philips TiVo Video - DVD Accurian Alco Allegro Amvox Apex Digital Asahi Audio Authority Audiovox BBK Bel Canto Design Blaupunkt BuBuGao California Audio Labs Cinea CineVision Coby Cougar Craig Curtis Curtis Mathes Daewoo Days Denon Digital Max Diplomat , 01944, 01913, 01886, 01864, , 01944, , 01935, , 03469, 01524, 00156, 01256, , , , 02352, 03094, 02104, 03382, , , , , , , , 22746, 21351, , , , , 22748,

80 Video DVD cont. Directed Video Disney Durabrand Dynex ElectroVision Emerson Fisher Funai Gateway GE General Electric GFM Go Video GoldStar GPX Greenhill Grundig Harman/Kardon Hello Kitty Hitachi Hiteker Initial Insignia Integra Irradio JBL JVC Kawasaki Kenwood KLH Konik Lenoxx Lexicon LG LiteOn Logitech Magnavox Marantz McIntosh Memorex , , , , , 21044, 20741, 21075, 20744, 20833, , , 20582, 21229, 22927, , , 22095, 22428, 20675, 21013, , , 22855, 20623, 21164, 20867, , , 20741, 20869, , , , 20646, 23488, 21506, , 20539, 22414, , 20831, 23153, 21270, Remote Device Codes continued Mirosoft Mintek NAD Naxa Nesa New Acoustic Dimenision NKS Ölevia Onkyo Oppo Panasonic Philco Philips Pioneer Polaroid Polk Audio Presidian Proceed Proscan RCA RE-BL Rio Rotel Samsung Sanyo Schneider Semp Semp Toshiba Sensory Science Sharp Sherwood Sonic Blue 22083, 22627, , 21627, 20503, , , 23641, 20490, 21579, 20703, , 22056, 22434, 20646, 21354, 20539, 21506, 23488, 20503, 22084, , 22854, 21571, 20142, , , 21013, 22919, 22587, 22213, 20717, 22871, 21769, , 20573, 22069, 21075, 21573, 21470, 22113, 22269, 22369, 22329, 22489, 21044, 22843, 22556, 20744, , 22250, , 23837, Sony SV2000 Sylvania Symphonic TCL Teac Technics Toshiba TruTech Urban Concepts Venturer VIZIO Vtrek WB Electronics Xbox Yamaha Zenith Blu-Ray Disc Curtis Mathes Denon Harman/Kardon Insignia Integra JVC Lexicon LG Magnavox Marantz Memorex Microsoft Ölevia Onkyo Oppo Panasonic Philips Pioneer RCA Samsung Sharp Sherwood 21516, 21633, 21033, 20864, 21070, , , 22705, 20503, 23857, 22277, 22006, 21510, 21769, , 22627, , 20497, 20539, 20545, 20490, 21354, 20646, 23837, , 20869, , , , , 22428, , , , , , , 22442, , 23837, 23925

81 Blu-Ray Disc cont. Sony Sylvania Toshiba VIZIO Xbox Yamaha 21516, 20772, , 23857, , Remote Device Codes continued Device / Location Record Working Codes Here Problem The LED does not blink when a key is pressed LED blinks when key is pressed but TV or STB does not respond The LED blinks 5 times with each key press Appendix Troubleshooting Solution Replace the Batteries with two (2) new AA Batteries Make sure you are aiming the remote control at your device and that you are within 25 feet of the device you are trying to control The batteries need replacement. Replace the batteries

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84 FiberNET MAX Additional Services Off-site data storage Backup information remotely. Good for data disaster recovery plan. Strong security features in place. 24 hour access of your data. Giga Byte and Tera Byte space available. Helps companies come into compliance with Sarbanes Oxley and HIPPA requirements. Customized / Vanity Specialized domain. Improves virtual appearance. Co-location Rent out rack space in our facility to place your equipment. This environment is secure and designed to keep equipment at safe operating temperatures. Great option for off site data storage. DNS Hosting (Domain Name System Hosting) Allows companies to host their website internally, but not have to buy a server and licenses for DNS. DNS Hosting tells Internet traffic how to get to a website. Wireless Hotspot Broadcasts Internet connection with out cabling. Perfect for shops, restaurants, and hotels that want zero-configuration Internet access. Equipment provided for a low monthly fee. Minimal maintenance cost and no administration effort. VPN Gateway Tunnel Virtual Private Network. A cost effective, secure way for businesses that have multiple offices linked together. Remote offices work on one network for easier and faster file sharing. Reliable and secure access. Local Advertising Customized video display ad s on FiberNET Channel 4. Business card rolodex on FiberNET Channel 4. Leased access on FiberNET Channel 4. Weather channel crawl advertisement on Channel 34. Port Monitoring We can monitor certain equipment for you. If the equipment goes down then we would notify you.

85 Battery Backup

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88

89 Troubleshooting

90 Troubleshooting continued