Minnesota Reseller/UNE 911 Plan Page 1 of 7 COMPANY NAME: QuantumShift Communications Inc.

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1 Page 1 of 7 Company is Formerly Known As: Company is Doing Business As: Enter Company name and NENA ID in the header above x Original Reseller/UNE 911 Plan Update to existing 911 Plan Company Address: Alcosta Blvd Suite 418 San Ramon CA Web Site Address: Company Contacts For: Name Telephone Number Address Primary Contact Jenna Brown jbrown@vcomsolutions.com 911 Plans Jenna Brown jbrown@vcomsolutions.com 911 Fee Submission Mark Randall mrandall@billsoft.com Company 24/7 Telephone Number for Trouble Reporting: Company NENA Company ID (if applicable): Certificate of Authority Type: PUC Docket Number Date Approved by PUC - Resale P6034/NA July Facilities Based Note: If facilities based authority, check one: x Company will NOT own/operate transmission & switching facilities, but will utilize an underlying carrier s services. Company WILL own/operate its own transmission & switching facilities. (Company must file a Facilities Based 911 Plan.) Company s Underlying Carriers: (Necessary certifications are included herein as Attachment A) Carrier Name NENA Co. ID 24/7 Call Trace /Trbl Contact Telephone Number Address Rptg No. Person QWSTC Chad Haines Chad.haines@centurylink.com (Qwest) CTL Missy Greer Missy.greer@centurylink.com (CenturyTel) (Embarq) 1907 CTL Missy Greer Missy.greer@centurylink.com Company Service Area: List the counties and associated underlying carriers within which the Company has a certificate of authority to sell local service (e.g. Hennepin County, Citizens) County Underlying Carrier County Underlying Carrier Anoka Goodhue Carlton Hennepin Carver Isanti

2 Page 2 of 7 Chisago Mille Lacs Clay Mower Cook Olmstead Dakota Ramsey County Underlying Carrier Rice

3 Page 3 of 7 Escalation Contacts: List the escalation contacts established by the Company that should be used in the event of a situation requiring resolution at higher levels. Escalation Level Name Telephone # address Supervisory Service service@vcomsolutions.com Management Heather Faison hfaison@vcomsolutions.com Officer Sameer Hilal Sameer@vcomsolutions.com 911-Related Service to Other Entities 911 related services include acting as an underlying carrier for a reseller, providing a gateway from VoIP or non-traditional telecom services to traditional trunking, acting as a connection point to 911 selective routers, conducting data base services for the other entity or collection and remittance of 911 fees. Check one of the following: The Company has contracted to provide access to the 911 network or 911 related services on behalf of another entity. Details of the services provided and contact information are contained below. X The Company has not contracted to provide access to the 911 network or 911 related services on behalf of another entity. If the Company has contracted to provide access to the 911 network or 911 related services to another entity, it is described below. (If more than one describe all) Entity Name Fixed location VoIP or conventional service provider Check all that are if applicable Nomadic VoIP Other non-traditional telecom services Specify: What NENA ID will be displayed at the PSAP? Contact Name Contact Phone Number Contact Address

4 Page 4 of 7 Check the appropriate box(es) and provide a detailed narrative description of the 911 services provided by the company to this entity including underlying carrier, gateway and meet-point locations, and ALI shell record maintenance, if applicable: Acting as an underlying carrier for a reseller entity Providing telephone numbers Providing a gateway from VoIP to traditional circuits Acting as a connection point to 911 selective routers Conducting data base services for the other entity Collection and remittance of 911 fees Certification (Add rows below if providing 911 related services to more than one entity). I certify that I am an officer or someone with designated authority to commit to the requirements of this CLEC 911 plan on behalf of the Company, that the plan accurately describes how the Company will provide 911 service to customers in Minnesota, and that the Company will comply with each section of the plan and addendum to the plan. Certified by: Typed name Jenna Brown Jenna Brown Signature: 10/1/ Date signed Telephone #

5 Page 5 of 7 ATTACHMENT A (One Attachment A is required for EACH of the Company s Underlying Carriers) QuantumShift Communications, Inc. dba vcom Solutions (hereinafter referred to as the Company ) has entered into a contract with (hereinafter referred to as the underlying carrier ) for resale local telephone services and/or unbundled network elements. The Underlying Carrier contract expires December 31, 2016 OR The Underlying Carrier has a Month to Month Contract. ( (check if yes) The Underlying Carrier has certified to adhere to the rules and statutes governing the 911 network, which can be found at: In accordance with Minnesota Rules Chapter 7580 (former Rules Chapter 1215), the underlying carrier has a contract with the State of Minnesota, and: (Check one or both as applicable to this plan) X X Metropolitan Emergency Services Board County/Counties The underlying carrier will ensure that the underlying carrier s identity is shown on the ALI record and displayed at the PSAP as required by the applicable MESB/County/Counties 911 Plan. Specify the entity who registered the ID with NENA (National Emergency Number Association) The following NENA company ID will display at the PSAP QWSTC or CTL The underlying carrier will handle emergency contacts and escalation for the Company. If doing business in the Twin Cities metropolitan area: The Company and the underlying carrier have reviewed and will comply with the current Metropolitan Emergency Services Board s Network Service Standards and Database Service Standards. The current standards are available from the MESB s website at: If doing business outside of the Twin Cities metropolitan area: The Company and the underlying carrier have reviewed and will comply with the current State of Minnesota Network Service Standards and Database Service Standards available at:

6 Page 6 of 7 UNDERLYING CARRIER: COMPANY NAME: SIGNATURE: PRINTED NAME: TITLE: DATE SIGNED: Kevin D. Eckhoff Lead Product Manager February 18, 2015 THE COMPANY: COMPANY NAME: QuantumShift Communciations Inc SIGNATURE: Jenna Brown PRINTED NAME: Jenna Brown TITLE: Director Regulatory Affairs DATE SIGNED: 10/1/14

7 Page 7 of 7 AFFIDAVIT OF SERVICE 2014 for services provided in (check only one): Metro Area Only Greater MN Only Both Metro Area & Greater MN I, Jenna Brown, on the _1st day of October, 2014 served 2014 update x by electronic filing by depositing in the US Mail at, a true and correct copy thereof, properly enveloped with postage prepaid. by personal service by express mail by delivery service to all persons at the addresses indicated below and/or others as added on an attached list 1. Burl Haar (e-file) Public Utilities Commission Linda Chavez (e-file) Department of Commerce John Lindell (e-file) Minnesota Attorney General s Office UNDERLYING CARRIER(S): Dana Wahlberg (e-file) Minnesota Department of Public Safety State 911 Program Manager If Serving in the Metropolitan Area: Executive Director (e-file) Metropolitan Emergency Services Board UNDERLYING CARRIER(S): 1 In accordance with the Code of Minnesota Rules, Parts and the plan must be submitted to the Minnesota Public Utilities Commission and served on the Department of Commerce, Office of Attorney General Residential Utilities Division (OAG-RUD), Commissioner of Public Safety, and, if the CLEC proposes to serve within the metropolitan area, as defined in Minnesota Statutes, Section , the Executive Director of the Metropolitan emergency Services Board (successor to the Metropolitan 911 Board).