Best Practices for Campus Security. January 26, 2017

Transcription

1 Best Practices for Campus Security January 26, 2017

2 Welcome to Safe University (Safe U ) Protecting People, Property, and Tradition: The Safe University (Safe U SM ) Program By G. Michael Verden, Owner and CEO, The Lake Forest Group

3 Best Practices in Campus Security Agenda Introduction and Background Subject Matter Expertise Program Scope Program Framework Needs Assessment Program Design

4 Best Practices in Campus Security Agenda Risk Mitigation Program Implementation Training Initiatives Emergency Preparedness Mass Notification Questions and Answers

5 Introduction and Background Education Undergraduate BS, Criminal Justice, Western Illinois University Graduate MS, Criminology, Indiana State University Experience (35 years in law enforcement and security) Police Officer Skokie, Illinois Federal Agent U.S. Secret Service Director of Security National Basketball Association SVP and Managing Director Hillard Heintze Owner and CEO The Lake Forest Group Background National corporate, medical, pharma, gaming, sports, entertainment, HNWI and higher education International training, investigations, events, policies and procedures Methodology Prevention-oriented identify, assess, and control

6 Subject Matter Expertise A team of subject matter experts that complements, supplements, and enhances existing security and safety programs, by tailoring the program to each unique situation and campus setting. Security Law Enforcement / Public Safety Technology Emergency Management Human Resources Health Services Legal

7 Program Scope Conduct an on-site needs assessment to determine resources Enhance appropriate violence prevention and threat management capabilities Review current safety and security documents to ensure industry best practices Evaluate use and effectiveness of security systems and technologies

8 Program Scope of Services Assess security personnel, including qualifications, capabilities, staffing, and coordination with first responders Create new training curricula, security awareness and education materials Ensure all hazards approach for emergency preparedness, natural, accidental, intentional Provide crisis management support, including access to global network of professionals in law enforcement, judicial, and public relations

9 Program Scope of Services Work closely with school to provide guidance and training for students in the area of dating violence and sexual assault prevention Liaison with law enforcement and other public sector agencies, especially during criminal investigations and other police-related matters Assess record keeping, report writing, intelligence collection, and information sharing processes Direct access to a team of experts for ongoing advice and counsel

10 Program Framework Processes: policies, procedures, plans, and programs Personnel: emergency management, public safety, and security Technology: cameras, access control, alarms, notifications, and call/assistance station boxes Emergency preparedness: accidental, intentional, and weather

11 Education, awareness, and training: classes, exercises, distance, and webbased Event planning and management: sports, speeches, alumni events Background screening and drug testing: scope and pre- and post-employment Human resources: workplace violence and employee assistance Program Framework

12 Legal: litigation assistance and legal counsel Physical security: fences, gates, barriers, lighting, and locks Regulatory compliance: Title IX, Violence Against Women Act, and Clery Act Threat assessment: identification, assessment, and management of threats Campus life: maintaining culture of safety and security awareness Program Framework

13 Needs Assessment Personnel: evaluation of current programs to understand organizational structure, titles, positions, staffing, assets, and resources. Physical: inspection of fences, gates, barriers, windows, doors, walls, lighting, and locks, including CPTED (crime prevention though environmental design). Procedural: changes in policies and plans in areas such as public safety, emergency management, HR, and athletic departments as well as student affairs and campus life. Technical: benchmark technologies including communications, CCTV, access control, alarms, detection, tracking, and monitoring. Four Main Pillars Personnel, Physical, Procedural, and Technical

14 Program Design First task is to develop a detailed understanding of the culture and tradition and how they operate in order to appreciate their complexities and nuances. Factors such as standards of conduct, student population, demographics, geographic locations, historical information, and level of risk tolerance. Identify the types of incidents that could occur based on an intelligence gathering process. What types of incidents occur on campus and how often? Incidents including 1) criminal events, such as physical and sexual assault or battery and theft; 2) non-criminal events such as accidents; and 3) consequential incidents such as inappropriate Internet or social media activity.

15 Risk Mitigation Identify threats, vulnerabilities, and consequences to determine if the security measures and strategies are at an industry best practice level. Risk acceptance is a willingness to accept the maximum possible loss. Risk reduction reduces the exposure of an asset to the threat element. Risk transfer means transferring risk by purchasing insurance to cover a loss. Risk avoidance places an asset outside the effective reach of the threat element.

16 Police / Public Safety Operations Security Services Security Systems Cyber Security Communications Capabilities Policies, Plans, and Procedures Physical Security Education and Awareness Program Implementation

17 Training Initiatives Multimedia approach that best meets institutional needs: Setting: Classroom Web-based Field Exercise Table Top Audience Administration Faculty Students Visitors

18 Emergency Preparedness Four phases of emergency management and their critical emergency-related imperatives: 1. Preventing emergencies and mitigating their occurrence 2. Preparing to handle an incident 3. Responding to an incident 4. Recovering from an incident The plan specifies the precise roles and responsibilities should an event occur and be NIMS and ICS compliant.

19 Why is a Mass Notification System Essential? Ability to send critical and emergency messages to employees, customers and other stakeholders during crisis events Speed, Reliability, Redundancy and Coverage Reaching the right people at the right time Improved response time

20 Assessing Your Mass Notification Needs 1. 1 Inventory notification use cases to assess your organization s critical and emergency messaging requirements then select EMNS Solution based on a strategic assessment of those use cases If possible, consolidate as many critical and emergency messaging solutions as possible to make your investment more cost effective. *From Gartner s Report Innovative Tech Insight: Emergency/ Mass Notification Services, published 12/2/16

21 Key Requirements When Choosing a MN System o Multi-modal Communication Channels o Two-way Communication o Integrations (via API) o Ease of Use (See Platform) o Group Management o Client Service

22 Multi-Modal Communication Channels

23 Integrating Your Mass Notification System with 3 rd Party Systems ERP, SIS, Digital Signage, Sirens, PA Systems, Desktop and Beacon Alerts, and more

24 DEMO PLATFORM

25 Want to discuss your institution s specific needs/challenges one-on-one regarding your campus safety program or mass notification? Contact: The Lake Forest Group G. Michael Verden Owner and CEO gmv@lakeforestgroup.com Contact: Regroup Mass Notification Chris Burns Partnerships, Regroup inquiries@regroup.com One-on-One Session

26 Questions?