How to make hybrid cloud work for you 台灣岱凱服務顧問協理劉育亨 企業私有雲一步到位數位應用快速佈局

Transcription

1 How to make hybrid cloud work for you 台灣岱凱服務顧問協理劉育亨 企業私有雲一步到位數位應用快速佈局

2 Who is Dimension Data

3 Dimension Data is part of NTT Group Regional (Japan) communications business NLD & ILD business Over 150 DC worldwide Managed ICT infrastructure Application integration business Mobile communication business Netmagic in India Key acquisitions Joint offering by NTT Group companies provides clients with end to-end services for building, migrating, managing and hosting enterprise solutions in the cloud

4 2017 global revenues of USD 8 billion Client-centric, services-focused business 70% of Global Fortune 100 and 60% of Global Fortune 500 are Dimension Data clients Dimension Data today Extensive experience in emerging markets Over 28,000 employees with operations in 47 countries across 5 regions Over 6,000 clients across all industry sectors

5 Capability Services Deployment model What we do On-Premise Private Cloud Public Cloud Hybrid Cloud Hybrid IT We help Clients to use technology to transform their businesses and become digitally ready Consulting services Technical & Support services Managed services We help clients visualize their digital future, and translate their business needs and desired outcomes into IT strategy and architecture plans We help design, implement, support and optimize client infrastructure, improve operations and reduce costs We take over client day-to-day operations to enhance their IT and business functions, and enable IT agility & scalability through DD platforms Integrating solutions to deliver the outcome that Client s require SD Networks Data Center modernisation Workplace productivity Cybersecurity Client Experience Digital Business Solutions

6 Market Background Considering to move onto private cloud Build or Outsource?

7 What organizations have learned about private cloud implementations It is disconnected from business demands and outcomes Build your own private cloud Capex heavy Not flexible Siloed implementation approach Long implementation cycles Skills limitations Today s business demands Demonstrate ROI Flexibility and innovation Seamless operational efficiency Quick deployments Minimal administrative burden

8 Adoption challenges for DIY/BYO private cloud What are the analysts saying? People and skills 1 Cost 1 Security 1 Compliance 1 21% 17% 42% 11% What clients are telling us I don t have the right skills for architecture, deployment, monitoring and management. I want a flexible pricing model for private cloud that doesn t break my budget I don t have the capex budget to spend on cloud management stack I need to integrate cloud with my enterprise network and security framework. I need control over my data and to adhere to data sovereignty legislation. My business has compliance requirements. I need visibility and ability to audit. 1. Cloud Computing Wave Research

9 Critical success factors for private cloud To tackle today s hybrid IT Challenges Technology flexibility Security Network Backup and disaster recovery End-to-end management Driving business outcomes for you Agility Speed to market Performance Always-on demand Data sovereignty compliance and regulations Efficiency - ROI

10 We are READY to provide Right Solution A fully-managed, flexible private cloud providing rapid time to value Greater ROI realized with flexible pricing model, without large capex or skills limitations needed for industry leading infrastructure Rapid time-to-deployment through just in time infrastructure, ability to start small and scale out Minimized risk when compared to DIY private cloud with the flexibility of technology, configuration choices, and wraparound management Drive innovation by enabling IT teams rapidly deploy and scale applications and services that power the business An end-to-end private cloud solution is critical to enabling hybrid IT

11 Dimension Data Enterprise Private Cloud A fully-managed private cloud solution with flexible infrastructure and deployment options Hyper-converged New underlying platform technology is being added to address client requirements for: Smaller starting footprint Modular/ scalable Lower starting price Quicker lead times Converged The underlying technology and capabilities address larger workload and application requirements Enterprise Private Cloud Larger configurations Modular/ scalable Economies of scale

12 Enterprise Private Cloud is READY for Hybrid IT Challenge

13 CloudControl With well over a decade of continual refinement and creative IP development, CloudControl provides orchestration, management and RESTful-based API and UI. A flexible and fully-integrated set of technologies enable customisation of each VM, usage reporting, user management, tiered access, customized security controls, and segmentation. Advanced networking, firewall, load balancing Client-defined firewall rules, load balancers, cloud network domains, antiaffinity ruleset and a flexible network and access capabilities that fit into the client s current network infrastructure. Enterprise Private cloud You get much more than a managed cloud stack Built-in security Fully dedicated client compute environment with advanced and optional security features including IDS, DDoS and disk encryption with client defined control with remote access VPN, RC4 128-bit encryption, physical Layer 2 VLANs, private IP network addresses, ACLs and NAT rules. N+1 redundancy, enterprise SLAs N+1 redundancy coupled with enterprise-grade SLAs ensure that the clients environment is reliable and maximizes availability. Managed infrastructure domain Our underlying infrastructure, providing installation, setup, break-fix, maintenance, and support allows client to focus efforts on key business initiatives rather than just maintaining infrastructure.

14 Built-in networking and security features Providing private networks within client cloud environments Service options Firewall IPv4 and IPv6 support Client-defined IP address range Multi NIC Multi VLANs All Essentials functionality plus Load balancing Anti-affinity Network Domain Essentials Network Domain Advanced Network Domain Essentials Network Domain Advanced Benefits Scalable, high-performance and flexible network in the cloud Securely supports complex multi-tier production applications Accelerated network performance between cloud locations Flexible IP addressing to extend your IT infrastructure

15 Disaster recovery service for EPC scenarios Consulting (define, assess & strategy) Disaster recovery services Implementation, technology recovery plans, recovery response and programme management Source Target VM s or bare metal servers on hyperscale clouds or on-premise DRS for Servers Dimension Data Private or Public Cloud VM VM VM VM VM VM VM VM VM SAN / NAS Business impact and risk analysis VM s on Dimension Data Cloud (Private Cloud) DRS for Cloud Dimension Data Cloud (Private or Public) VM VM VM VM VM VM VM VM VM VM VM VM Resiliency strategy assessment Client s dedicated VMware infrastructure Client s dedicated VMware infrastructure DRS for VMware SAN / NAS SAN / NAS

16 Add-on Cloud Backup Solution is READY Self service interface Clients interface with Cloud Backup entirely through CloudControl Recover backups into the cloud Using the secondary restore functionality, clients are able to recover backups into the cloud Reporting into backup status, coverage, and success rates Reporting is essential for auditing and reviewing backup performance, Cloud Backup has detailed reporting in the success/failure rates of backups to provide coverage virility API addressable Enables IT teams to use addressable API to automate specific backup jobs/tasks in a DevOps environment Choice of retention period and backup windows Choose from 24 unique backup scheduling windows and choice of retention periods up to seven years. Secondary backup and recovery Clients have the ability to backup and restore from secondary locations. (i.e Backup from Sydney -> Melbourne Current Footprint: 23 Current public locations 4.5PB deployed storage (Fully allocated to Cloud Backup) 3407VM s protected 401 individual clients 3 Service Plans: Essentials - $10 per VM c per GB Advanced - $20 per VM c per GB Enterprise c Per GB

17 Benefits of hosting your private cloud with Dimension Data Cost-effective Customers are able to select individual services on demand from a broad portfolio Security Secure Tier 3 facilities, monitored 24x7. Compliant with SSAE 16, ISO 27001, CSA STAR, ISO27018, HIPPA Speed of deployment 24/7 on-site support personnel are able to quickly provision, monitor and manage your hosted private cloud environment Global footprint Coverage across 6 continents. Locally-deployed and globally-managed and maintained Unified platform On-premise or hosted, our solutions provide governance, reliability and industry leading SLAs covering your mission critical applications with a consistent API. Seamless connectivity With multiple carrier options, customers are able to seamlessly connect premise environments and management tools to Dimension Data services, minimizing latency. Scalable As customer solutions grow, they are able to scale additional capacity, space and power on demand.

18 Dimension Data Enterprise Private Cloud (EPC) vs. Public Cloud Providers Enterprise Private Cloud (EPC) Public Cloud Differentiator Positioning Managed PaaS Self Managed IaaS Higher level of Service Monitoring/Management Virtual Machine and below all monitored and incident / problem managed Hypervisor and below by AWS Anything above is self-managed Higher level of Service SLA Availability 99.95% - Hyper Converged % Dedicated Service Desk Service Delivery Response Time Severity 1: First response within 15 mins Severity 2: First response within 15 mins Severity 3: First response within 15 mins N/A Higher level of Service Service Delivery Resolution time Severity 1: 4 Hours (No 3 rd Party) Severity 2: 8 Hours Severity 3: 24 hours N/A Higher level of Service Managed OS/DB Can be ordered combining EPC, Single provider 3 rd Party Higher level of Service Optional Service MNS / MSS / BCDR / BaaS / MSCOS Single Provider N/A or 3 rd Party Higher level of Service

19 The Dimension Data Difference Global data centers and regional support SAP-certified cloud data centres across six continents consistent worldwide delivery Global Security Operations Centres recognised worldwide networking and security expertise tier 3 facilities monitored 24/7, SSAE 16, CSA STAR and HIPPA compliant Affordable, flexible, agile private on- or off-premise, public and hybrid deployment options tiered storage and certified SAP and SAP HANA support across environments vertical and horizontal scaling to support enterprise and web applications seamless extension of your data centre into the cloud flexible private cloud pricing models Fit-for-purpose with full service capabilities IaaS configured for Microsoft productivity suite, Cisco collaboration suite, SAP, Oracle end-to-end management and integration support combined with professional and transformation consulting services certifications: ISO, SAP, SAP HANA, and more Enterprise-grade SLAs with options up to %

20 Clear Steps to Take On Determine and confirm the onboarding phase & process Decide to include which add-on service Service description walk-through and data center site check Place order to start deployment Client Take-on and service desk operational

21 Thank You!