SDx and the Future of Infrastructure
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1 SDx and the Future of Infrastructure John Manville, SVP, Global Infrastructure Services, Cisco Radhika Chagarlamudi, Sr. Dir., IT, Business Collaboration and Software Platforms ITM-1004
2 A Ten Year Journey Global Data Centre Strategy Global Cloud Strategy
3 Journey to the Cloud Data Centre Transformation Global Cloud Strategy Growth Enablement Service Transformation Resiliency Capacity (Build) Global Data Centre Strategy Simplify app portfolio 3K > 1.6K Time to full app environment Compute/Storage density improvements 8 weeks to 8 mins 4X Total capacity (in MW) at Cisco Data Centres 28.8 Cost Avoidance / Savings $$Ms Speed App/Data Transformation Software-Defined Intelligence Capacity (Optimize & Extend) Today (and Future) Global Cloud Strategy
4 A Ten Year Journey Today 2018 Changing Expectations 2008 Global Data Centre Strategy Global Cloud Strategy
5 Expectations have changed What happened
6 AUDIENCE POLL How urgent are these issues in your own company? Digital Business Budget Pressure Multi-Cloud
7 Get Involved with Poll Everywhere How: pollev.com/itmeur Question: pollev.com/itmeur How urgent are these issues in your own company? a. Hair on Fire urgency b. Some urgency c. We don t see these as issues 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
8 Infrastructure: Three Focused Tracks Teams / Agility Ability to create, respond, innovate & deliver with speed BU customer-zero feedback Assets: Fixed Variable Develop awareness & predictability Data driven & continuous optimization process Software Defined Everything Creating an API-everywhere Platform End-to-End automation
9 Speed: Organisation and Culture Organised for Speed Faster Decisions Product Feedback Success/Fail Traditional IT functions Dynamic Teams (smaller, more agile, unencumbered/autonomy) Automating Service Lifecycle Data Integration, Aggregation and Governance
10 Architecture Was Operations/ Implementation Organisation Collab Is Data Centre r Network Collab DC Security Network Architecture Software Operations Security Governance = small, agile teams
11 Continuous & Long Range Planning 3 rd Party License Management Lifecycle Management Service Owners act like GM s and manage their business
12 Supplier Name GIS Exposure Score Days til Renewal Dollar Amount Consumption Plan Last Review Relationship Supplier Value Index Vendor A Vendor B Vendor C Vendor D Vendor E Vendor F Vendor G Vendor H Vendor I Vendor J Vendor K Vendor L Vendor M Vendor N Vendor O Vendor P Vendor Q Vendor R Vendor S
13 SDx: Skills Retraining, Updating, Recruiting Everybody - Technical, PM s, People Managers Culture SDx mind set DevOps approach to work Agile Practise Programs, rewards and metrics that re-enforce the changes Tools Software Lifecycle (common software practises) Dynamic Environments Performance Analytics
14 AUDIENCE POLL Is creating a software mindset in your IT Infrastructure team an urgent focus for your organisation? Skills Tools Culture
15 Get Involved with Poll Everywhere How: pollev.com/itmeur Question: pollev.com/itmeur Is creating a software mindset in your IT Infrastructure team an urgent focus for your organisation? a. Hair on Fire urgency b. Some urgency c. We don t see these as issues 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
16 The Shifting Role of the Developer TASKS & SKILLS INFRASTRUCTURE In 2022, 50%+ of standard developer tasks are automated, with increased use of AI and other enablers. By 2027, advanced developer skill sets shift from writing code to defining and managing application architecture. Cloud functions (e.g., lambda, serverless computing) transition to a mainstream solution used by 80% of the Fortune 1000 in This rapidly expands the PaaS market by further abstracting infrastructure. NEW FEATURES In 2027, the population of business (no/low code) developers has doubled to over 10 million and writes 60% of all new application features. MACHINES Machines are training machines without close human oversight and develop 10% of applications without in-depth involvement from developers by
17 What Makes SDx Possible? A Change An Change A Change Build Operate Simplification Experience Security Infra-as-Code Reliability Engineering Digitisation DevOps Agile User Stories Backlogs Sprints
18 Overall Training Approach Adoption of Common SW Practises SDx Team - Programming Skills People Manager SW Concepts Agile/SAFe DevOps Urgency - Change Management New
19
20 Meet Jason, IT Network Engineer SDx Skills Journey Audit Remediation& Config Compliance: Saved 5 hours per request Network QoS Compliance: Saved 25 hours per month Network OS Upgrader : Saved hours a year 802.1x Audit & Deployment: Saved 8000 hours Jan 2017 Nov 2017 Learn to script DevOp Team, Agile, API, GIT Mentoring and Teaching
21
22 Coding Maturity Journey - thebench Device Audit before/after upgrades Saves ~100 hours/year and ~200 tickets/year CLI Scripts, stored on laptops UI Code centralised (GIT) simple Web interface Telepresence Proactive monitoring Saves ~50 tickets / year Share with Team members Backend optimization (auth, logging, ) Use modules of thebench: Web, SSO auth, DB, Spark integration, = concentrate on scripts themselves Expressway upgrade script Saves ~600h/year Push scripts to dedicated servers e.g. need to be close to upgraded servers Run ansible playbooks (managed) Silo Dev Central Managed Flexibility Speed Non prod Move to SDLC = thebench Custom Self Managed / Hosted, non-prod Central Managed / Hosted Added Flexibility where needed
23 How Can I Get Tools Like This? Internally Develop Tools Third Party- Low Code Platforms DEVNET Presentation ID 23
24 Is this for Everybody?? Program / Project Mgrs Engineers (Technical SMEs) Developers Product Managers Business Ops Product Owners Service Managers / Leads Cloud Engineers (Engineer + SW Skills) Scrum Masters Managers Service Owners Epic Owners Architects Design Engineers Answer: Yes; but varies by service
25 Key Learnings Urgency Hair on Fire Executive Buy In Top down support SDx Fits All Small, Medium and Large 4 5 Training All Roles Tools Process and toolset changes
26 Thank You!
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