DevOps: Transforming Military Application Delivery Lifecycles. Tim Dioquino, Chief Technologist U.S. Public Sector ITM HPE Software

Transcription

1 DevOps: Transforming Military Application Delivery Lifecycles Tim Dioquino, Chief Technologist U.S. Public Sector ITM HPE Software

2 Agenda Why DevOps HPE DevOps Solution Case Studies The DevOps Journey

3 Why DevOps? 3

4 The digitization of everything Software IS the product Software IS the innovation engine Software creates differentiation Uber Airbnb Alibaba Facebook Skype

5 Missions now demand a different product solution approach Experiment (and be prepared to fail ) Counter Competition Quickly Continuous Innovation Start with Minimum Viable Product Disrupt Existing Business Models (including your own)

6 The new world of application delivery 78% of organizations say a two-month delivery is too slow 75% of companies adopted Agile or Hybrid to achieve speed Adoption of DevOps is growing at 36% CAGR

7 A tipping point for application delivery Surging application numbers New application projects have surged... Social, mobile, analytics, cloud have reached the tipping point Apps everywhere What we expect: Accessed through multiple devices 30x increase in application releases Closed feedback loop with customers Focus on time-to-value and ROI per app per app per app Number of releases per app per year

8 Digital transformation demands speed Through high velocity innovation With today s competing priorities, how do I prioritize my investments and planning? How do I leverage 100% of relevant data To build and deliver better applications? How do I deploy apps faster? How do I measure how end users are experiencing my apps? How do I decide what to test, how to do it continuously, and manage it all? How do I isolate problems faster? But barriers to velocity exist throughout the delivery process 53% Application ecosystem complexity 39% Testing bottlenecks 52% Development and/or test environments are not available 24% Deployment bottlenecks 45% Continuous integration barriers 41% Cultural barriers prevent breaking work into smaller increments

9 High velocity delivery hits obstacles and bottlenecks One way flow Lack of effective customer insight and high latency drives kitchen sink requirements Rapidly increasing WIP Isolated build and integration processes Manual Testing increases latency or drives limited test High # coverage defects Poor confidence in test data fosters release aversion driving more WIP InfoSec & compliance engaged late driving vulnerabilities & re-work patch in production leads to snowflake systems Revenue $ External customers Business Demand Planning App Development App Testing Release decision App release Deployed App The Market Poor user experience Long waiting time to setup and test environments Manual and error prone app deployments Error prone manual hand-offs and processes Internal Customers $ Costs Siloed Teams, Lack of end to end visibility Today s application delivery processes are not suited for the software driven economy

10 What needs to be done? 1 Insight in user Lack of effective customer satisfaction insight and business high latency drives value kitchen sink requirements 2 Assess Plan release and operations for business Rapidly outcome increasing WIP 3 Streamline development Isolated and build build and processes integration processes 4 Manual Testing Streamline increases latency and or drives accelerate limited testing High # coverage defects 6 Poor Improve confidence in quality test data and fosters release release aversion visibility driving more WIP 8 InfoSec & compliance Security and engaged late Compliance driving vulnerabilities & re-work 9 patch Optimize in production Change Processes leads to snowflake systems External customers 11 Assess feedback and prioritize Business Demand Planning App Development App Testing Release decision 5 Long waiting time to setup and test environments 7 Shorten wait time to setup environments Manual and error prone app deployments Shorten the deployment Error prone manual hand-offs cycles and processes App release Deployed App The Market Internal Customers 10 Provide End User Feedback Siloed Teams, Lack of end to end visibility Feedback 10

11 Modernize the application delivery like an App Factory The App Factory External customers Business Demand Planning App Development App Testing Release decision App release Deployed App The Market Application Delivery Chain Internal Customers Automation Latency Visibility Like a Supply Chain, application delivery needs to be automated as much as possible, low latency between hand-offs and keep visibility along the entire delivery chain. 11

12 Then you can start to measure the App Factory

13 HPE DevOps Solution 13

14 How did we get here? Shift from Waterfall to Agile, from Silos to Collaboration Waterfall Requirements BA Dev Dev Test QA Ops Staging & Production Req + Dev +Test Business Analysis Agile Iterations Development Quality Assurance Ops Staging & Production Agile DevOps Continuous Everything Req + Dev + Test + Ops

15 HPE DevOps by Design framework Continuous processes of plan, develop, test, deploy and operate Agile Management Business Demand Application Architect Application Agile Planning External customers User Stories Developer Planning Version Control Management Application User Code Experience Application Delivery Insights Continuous Integration and Test Automation Develop Build Management Performance Application TestingVersion Monitor Build Security Testing Continuous Operations Build Operate Continuous Delivery & & Deployment Deploy Test Management Data Service Deploy Network Deploy Application User Deploy Release Management Application Version Check Check Decision Functional Testing DEPLOY Staging DEPLOY DEPLOY Subscribe DEPLOY Operations External Customers Release Application decision Version Publish Internal Customers Internal Customers Code Quality Gates Service & User Experience Insights

16 HPE DevOps by Design functional architecture Agile Management Business Demand Application Architect Application Agile Planning User Stories Developer Automation Release Management Version Control Continuous Continuous App Application Planning Management Build Management App Testing Test Release Continuous Integration Delivery & Management Deployed App release Development decision Operations Version App & Testing Deployment Application Code Code Quality Gates Application Delivery Insights Application Version Build Assess Feedback Data Service Application Delivery Network Lifecycle Application User Infrastructure Platform Check Check Decision DEPLOY DEPLOY DEPLOY DEPLOY External customers Operations The Market External Customers Application Version Internal Customers Internal Customers Service & User Experience Insights

17 HPE DevOps designed for the Enterprise Increase Automation, Reduce Latencies and Increase Visibility Assess External customers Business Demand Planning Continuous Integration & Testing App Development App Testing Continuous Delivery & Deployment Release decision Continuous Operations App release Deployed App The Market Internal Customers Feedback Decrease cost of building applications Accelerate the release frequency of applications Improve availability, performance and quality Increase visibility upstream and downstream Adopt agile development principles Automate Test Infrastructure Deployment API driven testing Improve application quality, performance and security Testing virtualization Build declarative based topology models from application requirements Provision on demand dev, test and production Create and manage core IT API and COTS platform through infrastructure as code Extract, correlate and exploit 100% metrics, logs and events for actionable ops intelligence Apply non-disruptive software and hardware changes Monitor and measure everything for constant feedback loops Prioritize business and development planning Provide visibility across teams with collaboration enablement, lower the walls

18 DevOps processes Unifying development and operations Continuous Integration & Testing Continuous Release & Deployment 1 Dev-Test with Automation 3 Automated Deployment across Development and Operations Plan and Build Provision Test Env & Deploy App 2 Monitor Analyze Results Apps Hub Test Application Release Provision and Deploy to Staging Ops Hub Provision and Deploy to Production Production patterns, snapshots, and images back to Dev and Test 4 Governance, management, collaboration, and security for the complete lifecycle

19 HPE DevOps pipeline ecosystem Plan Define Code Build Deploy Test Release Operate Quality Management HPE Agile Manager HPE Predictive ALM HPE ALM HPE Next Gen ALM HPE PPM Test Automation: HPE LeanFT HPE UFT HPE LoadRunner HPE Mobile Center HPE StormRunner HPE Service Virtualization HPE Network Virtualization HPE SAW HPE AppPulse HPE ucmdb MS Visual Studio MS WDT HPE Codar HPE Security ADM Suite HPE Software 3 rd Party Eclipse IntelliJ Subversion GIT MS Build Maven Nexus HPE OO HPE SA Chef/Puppet Ansible Selenium JMeter Specflow FitNesse Docker Jenkins, CircleCI, TravisCI, Bazel, etc.

20 Continuous Integration and Testing Continuous Assessment Business demands Continuous Integration & Testing Continuous Release & Deployment Continuous Operations Continuous Assessment Automated Dev and Test Infrastructure Deployment Automated Development Pipeline Execution from CI Systems Intelligent Testing Functional, Performance, and Security Testing Service Virtualization Network Virtualization

21 Continuous Release and Deployment Continuous Assessment Business demands Continuou s Integratio n & Testing Continuou s Release & Deployme nt Continuo us Operatio ns Continuous Assessment Declarative Based Topology Models Release Pipeline Management from Dev, Testing, Staging to Production Infrastructure As Code Deployment Automation Operation Orchestration

22 Continuous Operations Continuous Assessment Business demands Continuous Integration & Testing Continuous Release & Deployment Continuous Operations Continuous Assessment Feedback Loop Security, Compliance and Patching Infrastructure Availability and Scalability Monitoring and Logging as a Service

23 Further your success of DevOps by measuring KPIs Focus areas for measuring your success Velocity Measure of the rate at which an organization can deliver software change 1. Deployment frequency How often do we release a new version of a product or service as a number per time interval 2. Speed of deployment How long does an individual deploy in production take for a specific product or service 1. Usage The number or percentage of unused features in specific product or service once in production. 2. Mean Time To Restore Service (MTTRS) Time to restore a service when the disruption is due to a defect needing the development of a fix. Productivity Measure of an organization s capacity and efficiency in delivering software change Quality Measure of how well the software change being delivered meets business requirements and performs to satisfaction 1. Deployment to Staging Success Rate % of deployments to Staging that are successful 2. Deployment to Production Success Rate % of deployments to Prod that are successful 3. Number of Incidents and Defects Reported in a release of a product or service. 23

24 Case Studies 24

25 Case Study: Project Focus: T-Mobile Continuous Integration & Testing 25

26 Customer challenges / project results Pain Business driving growth through market differentiation Volume of change stressing QA process and level of quality Need for higher velocity during build, deployment and test execution No standardization of processes/technologies sprawl increasing Reason Dev-Test and QA organizations not aligned with process or technology, unable to drive the process any quicker without introducing automation across the application lifecycle HPE providing Technology framework to show what is possible - Integrated solution using HPE software (ALM/ALI) and 3P products (Jenkins, AccuRev, etc.) Automated continuous integration and testing solution for 2 applications Proposal for enterprise program and opportunities for expansion

27 Dev and Test framework Functional Test Planning & Release ALI 12 ALM 12 Execution Management UFT 12 API Work items viewed in IDE AccuSync Functionality Requirement Management Issue Management Test Management Validate Build Mobile IDE Jenkins Pipeline Management UAT Code Check In Build Creation Application and Build Deploy Release Automation Source Code Management Build and Configuration Management Application Deployment

28 Transformation teams T-Mobile Enterprise Transformation Team T-Mobile Project Sponsor T-Mobile Project Manager HPE Project Manager HPE Solution Architect HPE Management of Change T-Mobile Technical Lead HPE Technical Lead T-Mobile Transformation Manager T-Mobile Lifecycle Automation Lead Technical Advisory Board Team for Each Application Team Lead Operations SME Dev CM SME Development SME QA Test SME QA Infra SME Deployment and Integration Team

29 Cost savings and organization alignment Focused on continuous integration and testing Accelerated Application Testing Software Services Provided Cost savings on core services $1.5M Organization re-alignment to support Enterprise DevOps Organizational transformation leadership Technical framework Mentoring and enablement Program management Business case spend and metrics to track value realization by enabling this automated work flow [continuous integration and testing], we were able to reduce the cycle time it took to deliver products to the customer. Kirthy Chennaian, Sr. Director of Quality Assurance, T-Mobile

30 Lessons Learned

31 Case Study: Project Focus: Major European Retailer Continuous Release and Deployment 31

32 Customer challenges / project results Pain Of the 150 applications deployed in 2014, 0 went right in the first run Application deployment was taking way too long Reason Too many manual steps in the deployment process Lack of consistency in the deployment process across the organization Results after first phase of the project Focus on the two most critical business applications for the enterprise Deployment preparation process brought from 3 months down to 20 minutes Multiple deployments per day are now possible Application deployment brought from 5 hours down to 2 minutes Deployment results are consistent and the number of incidents in production brought down to 0

33 Case Study: Project Focus: HPE IT DevOps Transformation Initiative 33

34 HPE R&D IT by the numbers 34

35 Infrastructure as Code the tools

36 Infrastructure as Code the results Physical Virtualized & Cloud Docker Containers Deploy in months Live for years 10,000 Deploy in minutes Live for weeks 100,000 Deploy in seconds Live for minutes/hours 10,000,000 every 2 weeks

37 Lessons Learned Change is hard, cultural change is the hardest. Know you will get stuck on governance issues, personality issues, practicalities of enterprise life. It is important to have a champion with the ability to pick up the phone and clear obstacles, influence change, assume risks when needed, in order to keep the road clear for the team to work. Ralph Loura, CIO, HP Enterprise Group Champion of the initiative should be a hands-on practitioner Populate your pilot project team with those who are already exploring DevOps Choose the right projects Enable a parallel world first Understand that you are proposing a revolution Engage Line of Business Ensure you have the right technology platforms to support your projects Engage a third-party DevOps expert To implement DevOps at HPE IT, we rely on a trust-based culture and a strong set of tools and processes. Rafael Garcia, Director, HPE IT

38 The DevOps Journey 38

39 Ingredients of a DevOps culture and practice Collaboration Take away the barriers of distrust. Information sharing (feedbacks). Share common goals. Processes To support better the collaboration, processes that are specific to the enterprise will need to be put in place. Tools To accelerate, put the tools together to support and automate as much as possible the processes. Create Visibility Reduce Latency Eliminate Errors 39

40 Removing the constraints Our methodology recommends you to start in these four areas Address culture Reduce latency Increase automation Increase visibility

41 Where to begin The keys for your journey to accelerate the speed of business 1 Assess your strategy and goals 2 Identify maturity of core Dev, QA and IT Ops processes 3 Adopt and implement changes to improve velocity 4 Measure progress and plan next improvements

42 DevOps Maturity Model 42

43 DevOps journey with increasing value Enterprise DevOps made possible Continuous Innovation Continuous Assessment Continuous Business Outcome Continuous Operations Value Continuous Delivery Continuous Delivery & Deployment Continuous Integration & Testing Core Practices

44 HPE approach to DevOps Transform, align, integrate, automate, collaborate, shift the mindset Transformation Enablement Management of Change Continuous Improvement Sustaining Features Roles De-Siloing Team Models Levels Capabilities People Intentional Architecture Quality Practices Scaling Requirements Continuous Everything DevOps Methods Alignment Practices Enterprise DevOps Framework HPE & 3rd Party Technology Integration & Automation DevOps Approach Platform Defined Processes Scaled Agile Framework IT4IT Strategy Foundations HPE DevOps Introduction and Approach - [CUSTOMER_NAME] 44

45 HPE DevOps operating model Operating Model Why? Business models are changing for everyone; Future is about IT Transformation DevOps Adoption: Challenges 50% related to people, 37% related to process, only 8% related to technology Per Gartner Report. Top people challenge inhibiting DevOps adoption is: resistance to change The most frequently asked question by customers when starting a DevOps Conversation is: what does the organization model look like in DevOps practice? What? Organization Operating Model is shown as displayed at left side We play in the following areas: Performance Measurement & Rewards Systems Processes Learning & Information Organization Structure Culture Our focus is Organization Structure in DevOps What are the Roles & Responsibilities in this organization model How? Select the appropriate Management Styles for different types of organization structure. How organization changes from Unicorn, Pilot to At Scale. Apply HPE MoC methodology: Mobilize & Sustain Change Leadership Strategy & Planning Stakeholder Alignment Communication & Engagement Outcome Management Apply MoC based on Maturity Level With What? Qualified candidates from all regions Leverage and strengthen MoC practice Leverage and strengthen Agile practice HPE DevOps education HPE SWS process maps HPE technologies and KPI metrics Case Studies Major Telco Company Asset Management Company HPE IT R&D 45

46 Take a test drive with our DevOps Model Office Fully integrated HPE Software Solution Cross-portfolio HPE SW products Integrated with 3rd party products Industry IT4IT value chain Maximizes consultative-led advising Available NOW on YouTube Supports Continuous Integration & Testing Supports Continuous Deployment & Delivery Supports Continuous Assessment Supports CI&CT with Security 46

47 DevOps implementation roadmap

48 HPE DevOps service offerings Advise Transformation Workshop Solution Discovery Workshop Roadmap services Management of Change Service (throughout implementation) Transform Continuous integrating and testing services Continuous delivery and deployment services Continuous operations and assessment services Design, implementation and integration services Manage Ongoing refinement of KPIs Additional continuous assessment services Education and Training services Level-set common understanding, buy-in and transformational momentum Implement services and emphasize adoption of practices and cultural change for DevOps Further advance your DevOps journey by focusing on continuous improvement 48

49 HPE DevOps Transformation Workshop A unique, interactive, slide-free workshop to shape your vision Our Interactive Workshop Addresses: HPE IT Value Chain concepts for DevOps Business and IT priorities in the context HPE solution portfolio Building a transformation roadmap Customer Benefits: Understand the benefits, scope, scale and critical success factors Establish a common understanding, consensus and alignment Gain stakeholder commitment Leverage best practices Build a high-level roadmap to success Participants : CIO and/or senior staff or initiative owners (5-8 persons) 2-3 senior HPE Consultants, HPE Sales Location : HPE office, hotel, or at the customer site

50 HPE DevOps Transformation Workshop Identify the Programme Define the Programme Discovery Workshop Current State Analysis Future State Definition Programme Definition & Business Case Presentation Shared understanding of client goals and objectives Overview of DevOps and the HPE DevOps solution blueprint Walk through the SDLC from DevOps perspective Identification and prioritisation of key requirements and challenges Series of in-depth interviews with key stakeholders Gathering and analysis of qualitative and quantitative information Validates key requirements and challenges Establishes baseline for DevOps maturity Playback of Current State Analysis findings Alignment of challenges and HPE requirements with Standard blueprint capabilities Definition and agreement of the proposed future state Confirmation of desired benefits Development of Programme Blueprint (model of the future state) and high level Programme Plan Identification of new and existing projects Identification of programme outcomes and verification of associated benefits Completion of business case Presentation of DevOps Roadmap and business case to sponsors and key stakeholders Agreement on next steps

51 Thank you Tim Dioquino 51