Change My Password User Guide
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1 Help Desk Password Reset Instructions IT Operation Dallas County Support Community College Services Change My Password User Guide Version: 1.0 Release Date: 8/5/2018 Information Technology Operation Support Services 1 of Dallas County Community College District
2 Information Technology Operation Support Services Table of Contents Purpose of this Guide... 2 Sign In... 3 Change Password... 4 Frequently Asked Questions... 7 Why can t I use other special characters?... 7 What is a Common Phrase?... 7 What is MyApps?... 7 Questions about this document... 7 Purpose of this Guide This guide is intended to aid and serve as a how to for all users when they are changing their password on the Dallas County Community College District (DCCCD) implementation of Office 365. The password changed by the following process is used by the many services offered by the DCCCD that participate in Single-Sign-On, including desktop logins. Information Technology Operation Support Services 2 of Dallas County Community College District
3 Sign In 1. With a Web browser, go to 2. This should lead you to the familiar Single-Sign-On sign in screen. 3. Login with your user ID and your current password. (i.e. abc4321@dcccd.edu or e @student.dcccd.edu) Information Technology Operation Support Services 3 of Dallas County Community College District
4 Change Password 1. From the MyApps page, choose your name or image in the upper right corner. A pop up menu should appear. 2. Next, select Profile. 3. On the profile page, select Change password. Information Technology Operation Support Services 4 of Dallas County Community College District
5 4. On the Change Password screen, enter the following: Old password: The password you just logged in with Create new password: What you want your password to be (following the password criteria below) Confirm new password: The same password again The password must meet the following requirements: Must be at least 12 characters long Must contain 3 of the following 4 components o an uppercase letter between A-Z o a lowercase letter between a-z o a number between 0-9 o at least one of the following special characters,. ` ~! # $ % * ( ) Note: Common phrases, spaces and other special characters are not supported. 5. Select the submit button. Information Technology Operation Support Services 5 of Dallas County Community College District
6 6. After successfully changing your password, you will return to the profile page where you can sign out. Alternatively, you can navigate to other services, by going back to MyApps by clicking on the DCCCD logo of going to the following URL. Information Technology Operation Support Services 6 of Dallas County Community College District
7 Frequently Asked Questions Why can t I use other special characters? The limited list of special characters has been determined to be compatible with all systems that share this sign-in credential. In some cases, a non-supported character will be accepted but may cause issues when authenticating against another system. What is a Common Phrase? Common Phrases are combination of characters that are well known to cyber attackers. For security reasons, the full list is not available. For your protection, by preventing you from unknowingly creating a weak password, common phrases are not allowed. Some examples of passwords that should not be used, are Password1234, QWERTyuiop!@#$ or Abcd What is MyApps? MyApps is an access panel with links to most services that support Single-Sign-On. It is a convenient front door for access to all these supported services. It can be accessed via the following link: Questions about this document If you have any questions regarding this user guide, please contact IT Operations and Support Services, via , at DocumentCenter@dcccd.edu. Information Technology Operation Support Services 7 of Dallas County Community College District
8 change Information Technology Operation Support Services 8 of Dallas County Community College District
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