Frequently Asked Questions
|
|
- Basil Cole
- 5 years ago
- Views:
Transcription
1 Frequently Asked Questions 1. Who is Lionbridge? What is Freeway? What is Translation Workspace? How do I register for a Freeway account? How do I submit projects for translation through Freeway? What are reference files? When should I include them? I m having trouble uploading to Freeway and the file(s) is too large to . Does Freeway support larger Files? What file types are acceptable for uploading? How do I pick up my project from Freeway once it is complete and I ve been notified that the project is available via Freeway? When is Proofreading necessary? When I submit a PDF for Proofreading do I need to create a new Order? What should I do if I ve already submitted a project but I have additional files to upload for that project? What should I do when I receive a Quote Notification that reads: How will I pay for translation projects? When does translation begin? When I submit the project or when I approve the quote? Multiple languages: If I wish to have one document translated into several languages, do I submit each language pair separately? Can I request multiple services for one project? The system will not accept my username or password. Why is this? I have a project that was translated by a previously approved translation agency can I send it to Lionbridge for Validation? I have a project that was already translated by Lionbridge that needs to be reprinted. Do I need to obtain a new Lionbridge Translation Code? What should I do with the Translation Code once I have received it? Are there any free training classes available? Where can I find a schedule and sign up? Where can I get a pricing guide? Who can I contact at Lowe s if I need assistance with Translations? Who can I contact at Lionbridge if I need assistance with Translations? Can you define some of the terminology? What do I do if the account rep for Freeway leaves the company? How can the company save money on translation cost?
2 1. Who is Lionbridge? Lowe s has selected Lionbridge to be their primary translation provider. Lionbridge is the world s leading provider of language, content and technology outsourcing services. Their global team of 4,300 employees across 25 countries, and network of 25,000 independent partners enable their clients to develop, release, manage and maintain their enterprise content and technology applications globally. 2. What is Freeway? Freeway is Lionbridge s online service delivery platform. Access to Freeway s collaboration features and language technology is free for Lowe s clients and translators. Using Freeway, our clients can initiate and track translation projects, collaborate with their project teams, manage linguistic assets, and generate enterprise budget and status reports. Built upon the Logoport language management system, Freeway can support thousands of concurrent users ensuring greater productivity and consistency among your project teams. Freeway is an ondemand, web application enabling immediate addition of new users and simultaneous release of new features to all users. 3. What is Translation Workspace? Translation Workspace is a centralized, internet-enabled language asset management system with Translation Memory and Master Glossary capabilities. This is where Lowe s will store the Lowe s Master Glossary as well as archive translations in order to ensure consistency. 4. How do I register for a Freeway account? On the home page click on <New Partner Information> click on the <Translations> link, then click on < New Lowe's Vendor: Click here for Registration> under Introduction to Lionbridge & Freeway. Once directed to the Lowe's Vendor Registration Form, click <Open a New Freeway Account> Complete this form and submit it. Once you have submitted, a representative from Lionbridge s team will contact you within 3 business days (EST) via . A notification will be sent to you allowing you to set your account username and password. It is encouraged that you go ahead and set up an account even if you do not currently have any projects needing translations. Please do not try to set up an account via the Freeway homepage. You must use the Lowe s specific Lowe s Vendor Registration form on LowesLink.com. If you are having trouble accessing the <Lowe s Vendor Registration>, please lowes.registration@lionbridgemontreal.com and request that your account is set up manually. 2
3 5. How do I submit projects for translation through Freeway? You can submit your work anytime through a custom-configured online interface, known as Freeway, which will guide you through a project submission. Upon creation, your project manager is notified via , and the project s progress can be tracked through the portal. To create a project, use the username you received from the Freeway Team and the password you setup, go to Lowe s Link, click <New Partner Info>, go to the <Translations tab> and under <Translations>, click on <Freeway Login>, the Freeway Homepage will appear and you will be prompted to login. Then click on <Orders>. 1. Click on <Orders> 3
4 2. Click on <Request a Quote> 3. Select the appropriate Order Type (click right for Custom Order Type, which allows for services beyond those listed here) 4
5 4. Give your project an Order Name, add Instructions (if needed), End Date and enter your Payment Information. Add the required languages using the Add More button. If you need to remove a language, click on the X next to the selection. Services are pre-selected depending on the Order Type you have chosen. Select the appropriate Analysis Codes using the drop-down menus. In the Files section, browse for the files that you would like to upload using the Select More Files button. Your files should be all zipped together. To see what types of files can be uploaded, see Section 4. Any reference files can be uploaded using the Select More Files button in the Reference Files section. Reference files are any supplementary materials that will help the translators understand the subject matter through pictures or previously approved translations. **Please indicate realistic turnaround times. If you would like for your project to be rushed please type <RUSH> in the Order Name field along with your project name. Depending on availabilities Lionbridge might be able or not to provide rush services. 5. Once you have filled in the form, in the top left-hand corner you can Submit, Save a Draft or Cancel the Order. 5
6 If you Cancel, this will completely delete the Order. Save Draft allows you to come back to the Order and add information and/or submit at a later time. When you click on Submit Order, you will be given a summary to review before your submission if final. If you wish to make changes, click on Make Changes or if you are ready, click on Confirm & Submit. Once the submission has been made, you will be given the option to Add another Order or View Order Details of the current submission For projects requiring detailed instruction or discussions with your account team please call the Lowe s Vendor Hotline manned by a Lionbridge Lowe s dedicated Project Manager during regular business hours (EST) or lowes.mtl@lionbridge.com 6. What are reference files? When should I include them? Reference files are any supplementary materials such as a PDF or images that will help the translator better understand the subject matter of the translations. For example: if the translation is a description of a riding lawn mower then it will help the translator if an image of the lawn mower is uploaded as a reference file. If you are requesting translations only- not desktop publishing then it is always best that you upload the translations in a two-column word document and always upload a PDF of the project as a reference file. Any reference files should be uploading the in the Order submission form using the Select More Files button in the Reference Files section. 6
7 7. I m having trouble uploading to Freeway and the file(s) is too large to . Does Freeway support larger Files? Freeway supports files up to about 1 GB. You can compress larger files to speed up file upload time. If you are having difficulty uploading a file you may use Lionbridge s FTP Site. If you choose this option make sure you a Lionbridge Project Manager at lowes.mtl@lionbridge.com to let them know that you are uploading the file via the FTP site. Please contact lowes.mtl@lionbridge.com if you need access to an FTP and you will be given your FTP login. 8. What file types are acceptable for uploading? For Translation, the most used file format is MS Word document. Any other file format (editable PDF, Excel or PowerPoint) will require file preparation, the cost of which will be added to the estimate as Desktop Publishing (DTP). Should Desktop Publishing not be required, Lionbridge will typically return the translation in a 2-column MS word document. For Proofreading (DTP Review), Lionbridge requires an editable PDF. Lionbridge will return an annotated PDF. 7
8 For translation and Desktop Publishing, please submit source files along with PDF(s). Lionbridge will return the file in the same format as the original files. If the final file will include the English and localized copy, please clearly indicate where the translation should be placed. When Lionbridge performs the DTP, the DTP Review will be completed at the same time and translation code will be provided without a separate DTP Review Cycle. 9. How do I pick up my project from Freeway once it is complete and I ve been notified that the project is available via Freeway? Once Lionbridge has completed the translation or proofreading of your project submission, it will be delivered back to you through Freeway. Process Deliveries can be retrieved from Freeway by either of the following methods: 1) Once your project is complete, you will receive an from a Lionbridge Project Manager indicating that you can pick you project up on Freeway. You can click on the link in the delivery and that will take you to the project in question. You can then retrieve your delivery from the Delivered Files tab, or- 2) You can go to any projects with deliveries available by clicking on the widget for Available deliveries on the Overview tab of the Orders section. This will then take you to a list of projects with deliveries available 8
9 10. When is Proofreading necessary? Proofreading is an important step in the translation process in that it ensures that all translated text has been properly placed into the document. Proofreading is mandatory on every project and is conditional on receiving your LB code. There is a charge of $55/hour for proofreading, which is included in every quote. Also note it is mandatory to submit your proofreading request within 3 weeks of Lionbridge having delivered to you their initial translation. Late proofreading submissions after the 3-week period has passed will result in additional charges. If Lionbridge completes the translations as well as the desktop publishing then there is no need for proofreading since Lionbridge includes this service in their desktop publishing rates When I submit a PDF for Proofreading do I need to create a new Order? Yes, but at no extra charge as proofing costs are bundled in with your initial Order for translation. When you are ready for proofing: Click on Orders 9
10 Click on Create a new order Select the Proofing Order type Give your request an Order Name. Please use the following naming scheme:. 10
11 Proofreading_ [ Order Number of the original translation request]. Add Instructions (if needed), End Date and enter Payment Information as N/A. Add the required languages using the Add More button. If you need to remove a language, click on the X next to the selection. All services for Proofing are pre-selected. Select the appropriate Analysis Codes using the drop-down menus. In the Files section, please submit files in the form of editable PDF. Lionbridge will annotate any changes necessary and return the PDF along with the Lionbridge Code via Freeway. Reminder: It is mandatory to submit your proofreading request within 3 weeks of Lionbridge having delivered to you their initial translation. Late proofreading submissions after the 3-week period has passed will result in additional charges. 12. What should I do if I ve already submitted a project but I have additional files to upload for that project? Once the project goes to production, any changes or additions in scope usually need to be managed through submitting a new Order. However, check with your Project Manager first of all and they can advise you of the best way to submit your changed/additional scope. 11
12 13. What should I do when I receive a Quote Notification that reads: Once the Lionbridge project manager has completed the quotation in the system and e- mail will be triggered. You can click on the link below which will take you to the Freeway portal and your quote. The screen below shows you the Order Details page where you can review the project details and approve your quote. 12
13 Finances tab: gives the quote amount as well as the full breakdown Accept: clicking here means you accept the quote. Once done, an notification will be sent to the project manager who will proceed with the project Request Rework: clicking here will open a Request Rework box for you to add comments. Once done, an notification will be sent to the project manager who will proceed to follow the instructions provided and will return a new quote. Decline: If you no longer wish the project to be done by Lionbridge click on Decline. Once done an notification will be sent to the project manager and the status of your project will be changed to Lost in our system and will disappear from your Order list. Warning: once Declined a project cannot be revived. *NO TRANSLATION PROJECT WILL BEGIN UNTIL THE QUOTE IS ACCEPTED 15. How will I pay for translation projects? An will be sent to you in order to allow payments to be processed once you approve your quote. With your credit card at hand, simply click on the link and you will be taken to the PayPal payment page. Please note that you have the option to pay through your PayPal account or with a credit card. 13
14 The header will show the project information: Freeway project number Project name (as provided on project creation) Contact name (person who submitted the project) Company name Total amount for payment 14
15 If you are using credit card, simply fill in the information to process your payment. In order to process money transfers, please login to your PayPal account to process payment. 15
16 Table of Contents For information regarding PayPal go to: This will take you to their home page where information is available for both credit card processing (click Business) and money transfer (click Transfer) PayPal Support Finally, PayPal offers an online support service, to access this service click on Contact. Note that you will be required to create a PayPal account to use this service. 16
17 16. When does translation begin? When I submit the project or when I approve the quote? Translation of your project does not begin until you have approved the quote. Please allow time for Lionbridge to create the quote depending on the size of your project. Processing the quote is not included in the turn around time. 17. Multiple languages: If I wish to have one document translated into several languages, do I submit each language pair separately? No, this is not necessary. Simply select multiple languages when submitting a project online. You do not have to submit the same project multiple times for each language that needs to be translated for one project. 18. Can I request multiple services for one project? Yes, you can click all the services necessary in order to complete the project. 19. The system will not accept my username or password. Why is this? First-time users of Freeway do not have a username and password. These are issued only when an account has been set up. To sign up for an account, go to Select the appropriate option depending on whether you are a new company, or a new user for an already registered company. 20. I have a project that was translated by a previously approved translation agency can I send it to Lionbridge for Validation? Lionbridge is not allowed to validate translation done elsewhere. In order to ensure that the translations are consistent with Lowe s Master Glossary and Style Guide, Lionbridge will need to retranslate everything following the steps of any other translation project. 21. I have a project that was already translated by Lionbridge that needs to be reprinted. Do I need to obtain a new Lionbridge Translation Code? If there have been changes or updates to the text then yes, you will need to resubmit the document so that it can be re-translated and proofread by Lionbridge. Be sure to always include the translation project number in the special instructions. If there have been no changes to the text and the material is simply 17
18 going to reprinted, just as it was before, or if only the layout and images was changes then there is no need to obtain a new Lionbridge Translation Code. 23. What should I do with the Translation Code once I have received it? If you are submitting sidestacks or brochures for Store Environment review, then the Translation Code needs to be provided in its corresponding field on the MCTC QA Submittal Structure_Graphic Form to MCTCprojectrequests@lowes.com. 24. Are there any free training classes available? Where can I find a schedule and sign up? Yes. Lionbridge offers monthly live training upon request. If you wish to attend a live training, please contact us at lowes.mtl@lionbridge.com. Meanwhile all users can view the generic pre-recorded trainings on Freeway by logging in and going to the Request Support tab of the Portal area. Then click on Pre-Recorded Introduction to Freeway Training in the Support Links section at the bottom of the page like in the screenshot below: 25. Where can I get a pricing guide? PRICING: Please translations@lowes.com to request a Pricing Guide 26. Who can I contact at Lowe s if I need assistance with Translations? Nelson J. Velasquez translations@lowes.com 27. Who can I contact at Lionbridge if I need assistance with Translations? The easiest way to contact the project management team at Lionbridge is by using the alias: lowes.mtl@lionbridge.com. This ensures that a member of the team answers your in a timely manner. Please note that all projects must be 18
19 submitted via Freeway and not via . You can also reach the Lionbridge team via the Lowe s Translation Hotline at Can you define some of the terminology? Cultural Adaptation: The process for adapting copy that is more complex than simply translating. An example would be the translation of a tagline that involves a play on words. Formatting (Desktop Publishing): Desktop publishing is a service offered by Lionbridge that will ensure that your translations are placed properly. Lionbridge will put the translations into the layout so that the project is complete upon delivery. Graphic/Screenshot Manipulation: Context extraction or manipulation of graphics overlay. Typically, in Adobe Photoshop or Illustrator. Review: Proofreading is when Lionbridge does the translations and a 3 rd party does the DTP (see above definition for clarification of DTP). Lionbridge will proofread the final product in order to ensure that the text has been placed into the layout properly What do I do if the account rep for Freeway leaves the company? Make sure you have 2 registered users (Main user and a back-up user) who will have access to your company s Freeway account. This will ensure that some from your company will always have access to your account. 30. How can the company save money on translation cost? Bundle your translation requests into 1 request. This will provide a cost savings for your company. For example, up to 750 words the translation cost for Spanish is $69. 19
Translation Process for Overseas and Import Vendors. 1. Lionbridge will complete Desktop Publishing for all projects.
Translation Process for Overseas and Import Vendors 1. Lionbridge will complete Desktop Publishing for all projects. Desktop publishing is the act of placing the translated text into the Packaging or Instruction
More informationWebPrint Quick Start User Guide
WebPrint Quick Start User Guide Getting Started Accessing Print Center Navigate your Web browser to Print Center Log in page. If you do not have an acocunt, you will need to create a new User account.
More informationHow to Order a Four Panel Brochure through Print Services. Go to the Print Services Web Page and select the Online Store link.
How to Order a Four Panel Brochure through Print Services Go to the Print Services Web Page and select the Online Store link. 1 Enter your Username and Password on the Print Services Online Ordering home
More informationHow to Budget for Document Translation Services
How to Budget for Document Translation Services www.globalizationpartners.com How to Budget for Document Translation Services Copyright 2016-2017 Globalization Partners International. All rights reserved.
More informationElectronic Submission System User procedures document MAY 2018
Electronic Submission System User procedures document MAY 2018 Electronic Submission System User Guide 1 What s new? This user guide was updated in May 2018 to include recent changes to the Electronic
More informationHewlett Packard Enterprise Smart Quote
Hewlett Packard Enterprise Smart Quote User Guide for Reseller Table of contents 1 Introduction to Smart Quote... 3 1.1 What is Smart Quote?... 3 1.2 Who will use Smart Quote?... 3 1.3 Do I require a special
More informationPeople. Processes. Integrating Globally.
People. Processes. Integrating Globally. Course: isupplier for Suppliers Table of Contents Table of Contents Course Introduction...4 L1: Vendor Registration... 6 Register for isupplier using SteelTrack
More informationProtemos Quick Start Guide
Protemos Quick Start Guide Get started with Protemos System values settings Add clients Add vendors Add new translation project Create invoices for clients and control their payment Invoices from vendors
More informationEditors. Getting Started
Editors The Editor oversees entire editorial and publishing process. The Editor, working with the Journal Manager, typically establishes the policies and procedures for the journal, which are used in setting
More informationSTUDENT EXCHANGE PROGRAMME (SEP) DATABASE For Student Exchange Officers
STUDENT EXCHANGE PROGRAMME (SEP) DATABASE For Student Exchange Officers All country SEOs that participate in SEP has a login username assigned to them by the Chairperson of Student Exchange. The password
More informationWebsite Ordering User Guide (New customer) https://www.finelinetech.com/fasttrak_ userguide/
Website Ordering User Guide (New customer) https://www.finelinetech.com/fasttrak_ userguide/ Contact Information: US: support@finelinetech.com Asia: support@finelinetech.com.hk Customer Service: USA: 1-800-500-8687
More informationTABLE OF CONTENTS. WELCOME TO mycsa... LOGGING IN... FORGOT PASSWORD... FIRST TIME REGISTRATION... ACCESS TYPE... GETTING STARTED...
USER GUIDE TABLE OF CONTENTS WELCOME TO mycsa... LOGGING IN... FORGOT PASSWORD... FIRST TIME REGISTRATION... ACCESS TYPE... GETTING STARTED... SETTING PREFERENCES... CONTACT US... DASHBOARD... MANAGING
More informationTable of contents. Portal User Guide. 1. How to get started. 2. How to create a quote. 3. How to order Paxton10 products
Portal User Guide Portal User Guide Table of contents 1. How to get started What is the Paxton10 portal? Registering for your account Logging in The homepage My account My account opening a credit account
More informationWelcome to the Vale Vendor Portal Guide
Welcome to the Vale Vendor Portal Guide 1. Introductory 1.1 How to access? 1.2 Presenting the Portal 2. Onboarding Process 3. Negotiate Module 4. Purchase Module 5. Payment Module 1. Introductory Main
More informationSime Darby eprocurement Portal Frequently Asked Questions (FAQs)
Sime Darby eprocurement Portal Frequently Asked Questions (FAQs) 1 Online Vendor Registration (OVR) Frequently Asked Questions Contents Pre-Application Questions... 3 Password / Login Matters... 4 Registration
More informationFee: The monthly fee that WW will charge your account is $16.96.
Congratulations on taking the first step in joining Weight Watchers. The following document will provide you directions on how to finalize your enrollment on the Weight Watchers website. Fee: The monthly
More informationThe Journal of The Textile Institute
The Journal of The Textile Institute And Tutorial for Authors Table of Contents Registering 3 Logging In 4 Changing your password 5 Submitting a paper 6-9 Reviewing & approving your paper 10 Tracking the
More informationTRAINING GUIDE - REGISTERED SUPPLIER GUIDE Lamprell Energy Limited Procurement and Supply Chain. Version: 1.0
TRAINING GUIDE - REGISTERED SUPPLIER GUIDE Lamprell Energy Limited Procurement and Supply Chain Version: 1.0 Table of Contents Introduction... 3 Login... 3 Login Assistance... 3 Homepage... 4 Sourcing...
More informationRichmond Express Online Tutorial
Richmond Express Online Tutorial To log on to the online system go to www.richmondexpress.com Enter your user id and password under Customer Login Check the remember me box to save your info Or Login at
More informationTenant Coordination Website User Guide For Tenants
Tenant Coordination Website User Guide For Tenants Contents Log In 1 Download Documents 3 Upload Documents 6 Progress Bar 16 View Criteria Manuals 17 Help 19 FAQ 20 Log Out 21 Log in You have been given
More informationMySagePay User Guide
MySagePay User Guide Table of Contents 1.0 Welcome to MySagePay 3 1.1 Logging into MySagePay 3 1.2 What you will see 4 2.0 Settings 5 2.1 My Account 5 2.2 Settings 6 2.3 AVS/CV2 7 2.4 3D Secure 8 2.5 Restrictions
More informationSRM Training Manual Supplier
SRM Training Manual Supplier Create Date: 10/10/2016 REVIEW: 005 Last Modify Date: 11/09/2016 AM/NS Calvert SRM TECHNICAL SUPPORT EMAIL: AMNS_SupplierTechSupport@ArcelorMittal.com PHONE: 866-377-7754 Summary
More informationDaman isupplier Portal User Guide. Procurement
Procurement Table of Content 1. Introduction... 4 Benefits associated with using isupplier include:... 4 2. System Requirements... 4 2.1 Recommended Operating System:... 4 2.2 Browser Requirements:...
More informationesa-p EXTENDED GUIDE How to SUBMIT and APPROVE a MAC Confirmation
esa-p EXTENDED GUIDE How to SUBMIT and APPROVE a MAC Confirmation esa-p Extended Guide How to SUBMIT and APPROVE a MAC Confirmation CHANGE LOG REASON FOR CHANGE VERSION DATE PARAGRAPH(S) Update of the
More informationUNOPS esourcing vendor guide. A guide for vendors to register on UNGM, and submit responses to UNOPS tenders in the UNOPS esourcing system
A guide for vendors to register on UNGM, and submit responses to UNOPS tenders in the UNOPS esourcing system Version: 1.4 By: UNOPS Procurement Group Date: 1 November 2017 TABLE OF CONTENTS 1. Purpose
More informationMarriott. Manual Submission Quick Reference Guide (QRG)
Marriott Manual Submission Quick Reference Guide (QRG) February 2015 Topics Covered Login and Submit Menu Submission Form Submission Instructions Reviewing a Quote Downloading Translated Files 2 Login
More informationLogging In to MultiTrans 2 The Main Screen 3 My Flow 4. Tasks 11
Logging In to MultiTrans 2 The Main Screen 3 My Flow 4 The General Tab 4 The Profile Tab 5 The Availability Tab 6 Invoice Configuration 10 Terms and Conditions 10 Tasks 11 Task List 11 Overview 11 Reviewing
More informationIJMSPI ASSOCIATE EDITOR GUIDE
IJMSPI ASSOCIATE EDITOR GUIDE CONTENT OVERVIEW... 1 1. NAVIGATING OJS-IJMSPI... 1 1.1. Common Interface Elements... 1 1.1.1. The Top Navigation Bar... 1 1.1.2. The Breadcrumb... 2 1.1.3. The Sidebar...
More informationSourcing Instructions for Suppliers: Reviewing and Responding to Negotiations
INFRASTRUCTURE MINING & METALS NUCLEAR, SECURITY & ENVIRONMENTAL OIL, GAS & CHEMICALS Sourcing Instructions for Suppliers: Reviewing and Responding to Negotiations Last Updated: 4-Jun-18 Level 4 - Public
More informationUser Guide Respond to Request for Information (RFI)
OVERVIEW This User Guide describes how Suppliers participates in Request for Information (RFI) events related to Pre- Qualification, Category Related Qualifications, Sourcing Pre-Screenings or Communications
More informationUser Guide. PartnerPortal Support at your Fingertips
User Guide PartnerPortal Support at your Fingertips Table of Contents How to Access the PartnerPortal pg. 3 PartnerPortal User Settings pg. 4 Placing an Order pg. 5-6 Configured Products pg. 7-9 Wish List
More informationUser Guide. PartnerPortal Support at your Fingertips
User Guide PartnerPortal Support at your Fingertips Table of Contents How to Access the PartnerPortal pg. 3 PartnerPortal User Settings pg. 4 Placing an Order pg. 5-6 Wish List pg. 7 Pricing pg. 8 Submitting
More informationWind Farm Community Fund
Wind Farm Community Fund Learn how to log into the Wind Farm Community Fund s online application system and apply to the Wind Farm Community Fund For Funding Assistance. 1. How to log into Wind Farm Community
More informationMerck Learning and Development. Quick Reference Guide (QRG)
Merck Learning and Development Quick Reference Guide (QRG) February 2016 Topics Covered Login and Submit Menu Submission Form Submission Instructions Reviewing a Quote Edit a Submission Downloading Translated
More informationCopyright 2018 ARRIS Enterprises, LLC. All rights reserved. Ruckus Incentive Center MDF Training Guide
Ruckus Incentive Center MDF Training Guide What s included in this guide? How to apply to be a Ruckus Ready Partner How to access the Ruckus Partner Portal How to access the Ruckus Incentive Center and
More informationMySagePay USER GUIDE
MySagePay USER GUIDE Contents 1.0 Welcome to MySagePay 3 1.1 Logging into MySagePay 3 1.2 What you will see 4 2.0 Settings 5 2.1 My Account 5 2.2 Settings 6 2.3 AVS/CV2 7 2.4 3D Secure 8 2.5 Restrictions
More informationMTR CORPORATION. User Guide for E-Tendering System R3.16 TABLE OF CONTENTS SYSTEM REQUIREMENT... 1 NEW SUPPLIER / CONTRACTOR REGISTRATION...
MTR CORPORATION User Guide for E-Tendering System R3.16 TABLE OF CONTENTS SYSTEM REQUIREMENT... 1 NEW SUPPLIER / CONTRACTOR REGISTRATION... 2 LOGON FOR REGISTERED SUPPLIER / CONTRACTOR... 6 UPDATE USER
More informationBBC Pitch. Production Company Guide
BBC Pitch Production Company Guide Contents 1. Introduction... 2 2. Registration of your company... 2 3. Logging in... 5 4. Dashboard... 6 Create a new proposal... 7 Getting started... 8 Idea... 10 Adding
More informationApplying for an Elective Opportunity
I. Finding elective opportunities to apply for Go to the portal main page (https://www.afmcstudentportal.ca) and sign in with your username and password. If you have not yet registered for the portal,
More informationNextMark User s Guide. Order Processing Brokerage
NextMark User s Guide Order Processing Brokerage Table of Contents NextMark Order Processing... 3 Product Overview... 3 Scope and Content... 3 Getting Help...3 Getting Started... 3 Tools you will need:...
More informationGo on ESC website ( Click on Log in to My ESC
Please use this process if you are a booking agent or booking coordinator registering a group of 10 people or more (or 5 people or more for congresses other than the ESC Congress). Go on ESC website (www.escardio.org)
More informationDocumentation for Non-Medical Research Ethics Board Researchers Full Board and Delegated Board Review
Documentation for Non-Medical Research Ethics Board Researchers Full Board and Delegated Board Review July 23, 2013 Office of Research Ethics If you run into any difficulties or have questions about Romeo,
More informationPRUinvoice User Guide. Version 1.2 (November 2017) Finance
PRUinvoice User Guide Version 1.2 (November 2017) Finance PRUinvoice User Guide Content Page Content Page Logging In 3 New Features Submit Invoice 4 Submit Proforma Invoice and Credit Note 6 Submit Invoice
More informationCAG e-procure Supplier Training
CAG e-procure Supplier Training Topics 1. Profile Management 2. Steps in Creating a Quotation 3. Request to Participate 4. Acknowledgement of e-purchase Order 5. Q & A Log in to CAG Source Key Portal Key-in
More informationUser Manual PetroleumDepartment COMPANY LICENCES (Petroleum Business Licence, LPG Business Licence and Petroleum Construction Permit)
User Manual PetroleumDepartment COMPANY LICENCES (Petroleum Business Licence, LPG Business Licence and Petroleum Construction Permit) Project Name: Supply, Installation, and Commissioning of an RMIS Prepared
More informationVendors - Responding to a Solicitation
The following will guide a vendor through the process of responding to a solicitation. In Buy A&M, a solicitation is referred to as a Bid document. All solicitations offered by the Texas A&M University
More informationADERP ISUPPLIER PORTAL USER MANUAL VERSION 1.2
ADERP ISUPPLIER PORTAL USER MANUAL VERSION 1.2 Document Control Change Record 4 Date Author Version Change Reference 12-Dec-2016 DOF 1.0 08-Feb-2017 DOF 1.1 Updated with new URL links 23-Mar-2017 DOF 1.2
More informationExtranet User Guide Version 2
Extranet User Guide Version 2 Contents Welcome to the Extranet... 4 Why use the Extranet?... 4 Give us your feedback... 4 Getting Started... 5 How to access the Extranet... 5 Finding your way around...
More informationeservice The simple way to manage your Ricoh products RICOH eservice User Guide
eservice The simple way to manage your Ricoh products RICOH eservice User Guide The eservice portal is designed with ease-of-use in mind, allowing you to submit queries and information relating to your
More informationISUPPLIER PORTAL USER MANUAL ADERP VERSION 1.0
ISUPPLIER PORTAL USER MANUAL ADERP VERSION 1.0 Contents Contents... i Oracle isupplier Portal Overview...1 Recommended Browsers and Settings...2 Advanced Settings...2 Turn-off pop-up blocker or Allow pop-up
More informationResponding to an RFP/RFQ/RFI in The Global Fund Sourcing Application Supplier Instructions
Responding to an RFP/RFQ/RFI in The Global Fund Sourcing Application Supplier Instructions Version 1.1 The Global Fund 26-MAR-2018 P a g e 2 1. Contents 1. Contents... 2 2. Purpose and Scope... 3 3. Background...
More information]project-open[ V3.0. Translation Workflow Guide
]project-open[ V3.0 Translation Workflow Guide Klaus Hofeditz and Frank Bergmann, V1.3, 31.8.2005 INDEX 1 ABOUT THIS DOCUMENT... 3 1.1 VERSION... 3 1.2 SCOPE... 3 1.3 AUDIENCE... 3 2 INTRODUCTION: TRANSLATION
More informationQuick guide to the SmartSimple on-line portal (making an application)
EPA Research Programme 2014-2020 Quick guide to the SmartSimple on-line portal (making an application) POWERED BY SMARTSIMPLE Disclaimer Please read this document carefully prior to using the on-line portal.
More informationPROSPECT USER MANUAL
PROSPECT USER MANUAL 1 Table of Contents 1. INTRODUCTION...3 1.1 WHAT IS PROSPECT?... 3 2. BEFORE STARTING: TIPS TO HELP YOU WITH YOUR APPLICATION...4 3. ACCESSING AND SUBMITTING AN APPLICATION WITH PROSPECT...5
More informationArrow Contract Management System. Electronic Tendering Guide
Arrow Contract Management System Electronic Tendering Guide CONTENTS 1. RECEIVING & VIEWING A TENDER INVITATION... 3 2. LOGGING INTO PROCON... 4 3. OBTAINING TENDER DOCUMENTS... 5 4. HOW TO RESPOND ELECTRONICALLY
More informationHR_200 Human Resources Overview. Day Trip. SAP Travel Document Solution - TRIP. Day Trip - SAP Travel Document Solution TRIP
HR_200 Human Resources Overview Day Trip SAP Travel Document Solution - TRIP 1 TRIP Overview Trip is an SAP travel document solution designed to streamline the creation, submission, approval, and payment
More informationAs an Author, your tasks include submission; submitting revised copy; copyediting; and proofreading.
Chapter 5. Authors Overview OJS exists to serve Authors as well as journals. Not only does OJS provide an easy-to-use submission process, it can collect and disseminate key information about Authors and
More informationCheckNet Users Manual
CheckNet Users Manual Table of Contents Chapter 1: Logging In Logging In... 3 Forgot Password... 4 Remembering Password Using Hint... 4 Forgot Password Using E-Mail... 4 Initial Log In - Updating User
More informationExtractive Sector Transparency Measures Act. NRCan eservices Portal User Guide
Extractive Sector Transparency Measures Act NRCan eservices Portal User Guide 2 Contents Introduction... 4 Accessing the eservices Portal with a Sign-in Partner... 5 Accessing the eservices Portal with
More informationFedEx Office Print Online Corporate
Quick Reference Guide Getting Started Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/abbott-amo 2. Input User ID and Password
More informationPlanWell 4.0 User Guide
PlanWell 4.0 User Guide Contents Finding Planwell and Logging On 2 Planwell Access Portals 2 Document Selection 3 Build a Set 4 Most Current Set 4 Custom Packages 4 Issue Tree 5 Standard Order Process
More informationHard Service Development Charges (DC) Portal. User Guide Update: March 2019
Hard Service Development Charges (DC) Portal User Guide Update: March 2019 1 The Region of Peel s new policy to collect Hard Service (HS) DCs directly for residential developments except apartments came
More informationCertify User Guide CREATING & SUBMITTING EXPENSE REPORTS
Certify User Guide CREATING & SUBMITTING EXPENSE REPORTS Copyright 2018 All Rights Reserved This version is current as of July 1, 2018 For continuously updated instructions, please visit our Help Center
More informationSupplier Response Guide. Access Supplier Portal to Review and Respond to Bid Opportunities
Access Supplier Portal to Review and Respond to Bid Opportunities Contact entered for commodity code (and established proxies) will receive email notification of bid opportunity. 1. Login to the Supplier
More informationEmployee self service (ESS)
FOCUS ON FURNITURE PTY LTD OPERATING PROCEDURE REFERENCE NUMBER: OPR07 Title: Employee Self Service (ESS) Date Issued: May 2017 Employee self service (ESS) Part A of this procedure sets out instructions
More informationPRW Product Registration and Warranty. User Guide
PRW Product Registration and Warranty User Guide June 2016 1 Table of Contents PRW User Guide TABLE OF CONTENTS A. Getting Started in PRW 4-9 1. Screen Layout 4 2. System Navigation 8 3. System Requirements
More informationJournal Production FAQs
Journal Production FAQs Please click on a question below to go directly to the answer. If your questions is not covered here, please direct it to your chosen journal s editor or your production contact.
More informationCommon monitoring and information system Reporting in IMIS system
Common monitoring and information system Reporting in IMIS system 27.02.2018 Eszter Németh imisoffice@szpi.hu Content IMIS team Login to the IMIS 2014-2020 Beneficiary report in IMIS 2014-2020 HelpDesk
More informationFundraising Website Guide
This Guide will help you set-up and use your team s new fundraising website! Please let us know if you need any assistance or have any questions. This document will be updated regularly as we receive your
More informationVAT IMPORT DECLARATION USER GUIDE (REGISTERED AND NON-REGISTERED USERS)
VAT IMPORT DECLARATION USER GUIDE (REGISTERED AND NON-REGISTERED USERS) December 2017 1 Contents 1. Brief overview of this user guide... 3 2. Summary of Scenarios for Registered Importers for VAT... 4
More informationResponding to a BT Sourcing Activity on Oracle via isupplier
Responding to a BT Sourcing Activity on Oracle via isupplier A users guide for Suppliers responding to an RFI, RFP, RFQ, Auction, ITT or Tender electronically with BT using our new Oracle ebusiness Suite
More informationTAS User Guide. 12 January Version 1.0
TAS User Guide 12 January 2012 Version 1.0 Disclaimer This user guide is for information purposes and might not exactly match the functionality and display of the TAS Registration system and the TLD Application
More informationACCESS FREQUENTLY ASKED QUESTIONS
ACCESS FREQUENTLY ASKED QUESTIONS Contents 1. Microsoft Cloud Solution Provider Program 4 1.1. Which Microsoft products are offered? 4 1.2. What are the main differences compared to the other licensing
More informationSouthern MealCard Site - User Guide Table Of Contents
Southern MealCard Site - User Guide Table Of Contents Login or Register card Dashboard 1. Add Funds to a card 2. View Details 3. Deactivate Card 4. Add Card 5. Transfer Balances My Account page Edit Info
More informationConnecting nonprofits with volunteers is what we ve done for more than 55 years.
Connecting nonprofits with volunteers is what we ve done for more than 55 years. We connect young and old, diverse cultures and religions, and people of all economic levels to build a stronger, more vibrant
More informationEforms Full Application Guide New Contractor
Eforms Full Application Guide New Contractor 1 Completing a Full application form (Pages 2-6) 1.1 Initial application screen (Page 2) 1.2 Assessment scope (Page 3) 1.3 Declaration and fees (Page 3) 1.4
More informationUser s Guide for Suppliers
Streamline Collaborate Take Control User s Guide for Suppliers Powered by Johnson & Johnson Global Translation Center Contents Terminology... 1 Conventions... 1 Mandatory vs. Optional Fields... 1 Button
More informationRLink360. Webinar Training
RLink360 Webinar Training What s New 1 st Term Direct Billing Online credit card payments for direct billed policies PDF Documents can be accessed through the Documents tab Business Requests can now be
More informationContents GENERAL OVERVIEW 3. User Profile and Permissions... 3 Regional Manager... 3 Manager... 3 User... 4 Security... 4
SYNERGY USER GUIDE Contents GENERAL OVERVIEW 3 User Profile and Permissions... 3 Regional Manager... 3 Manager... 3 User... 4 Security... 4 Budgets... 4 Spending Limits... 5 PO Hold Review... 5 Regional
More informationTE.0X0 SUPPLIER GUIDE Oracle NAC Subcontractor Staffing Tool (SST)
OUM TE.0X0 SUPPLIER GUIDE Oracle NAC Subcontractor Staffing Tool (SST) Author: Adrienne Little Creation Date: May 6, 2012 Last Updated: September 5, 2012 Version: 1.0 1 DOCUMENT CONTROL 1.1 Change Record
More informationCorona SDK Device Build Guide
Corona SDK Device Build Guide November 29, 2009 2009 ANSCA Inc. All Rights Reserved. 1 ANSCA Inc. 2009 ANSCA Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval
More informationBEEDS portal Bank of England Electronic Data Submission portal. User guide. Credit unions Version 1.2
BEEDS portal Bank of England Electronic Data Submission portal User guide Credit unions Version 1.2 May 2018 Contents Document versions 3 1. Introduction 4 a. Bank of England contact details 4 2. General
More informationIntroduction. Automatic gate opening no more swiping
Introduction This user guide is intended for companies and drivers to use the functionality available in the TAMS System Manage your entire Auckland Airport access account via the internet! One simple
More informationPRIMUS EPIC/APEX APM PRODUCTION SERVICES AIRCRAFT PERSONALITY MODULE (APM) USERS GUIDE
PRIMUS EPIC/APEX APM PRODUCTION SERVICES AIRCRAFT PERSONALITY MODULE (APM) USERS GUIDE CONTENTS WHAT'S NEW IN APM... 5 1.1 INTRODUCTION... 5 2.1 FLEET INFORMATION FOR AIRLINE CUSTOMERS... 5 3.1 ONLINE
More informationeprocurement MET Pilot Portal - SUPPLIER GUIDE Pag. 1/56 TABLE OF CONTENTS
Pag. 1/56 TABLE OF CONTENTS TABLE OF TERMS... 2 REGISTERING TO THE PORTAL... 3 Link on Maire Tecnimont Website... 3 Portal Login Page... 3 Registration Form... 5 1. REGISTRATION FORM... 5 1. BASIC PROFILE
More informationPlanWell Enterprise. User Manual
PlanWell Enterprise User Manual 1 Table of Contents Finding PlanWell and Logging On... 4 Public Projects... 5 Guest Access... 5 Login to your Account... 6 Populating Shopping Cart... 6 Most Current Set...
More informationMemphis Light Gas and Water Division s isupplier User Guide
Scope: Memphis Light Gas and Water Division s isupplier User Guide In order to conduct business with Memphis Light Gas and Water Division, a user guide has been developed to outline steps for suppliers
More informationNew BoundTree.com User Guide Fall Version 6
New BoundTree.com User Guide Fall 2016 Version 6 Table of Contents Overview Navigating the Home Page Creating an Account Logging into an Existing Account Forgot Your Password? Reviewing Your Account Editing
More informationUSER GUIDE. June 2012 VERSION 1.0. Supplier Portal. Kimberly-Clark. E-sourcing
USER GUIDE June 2012 VERSION 1.0 Supplier Portal Kimberly-Clark E-sourcing Copyright 2005, Kimberly-Clark Worldwide, Inc. All rights reserved. This document and its associated training materials are proprietary
More informationKAUST Core Labs RFS User Manual
KAUST Core Labs RFS User Manual For External User (University, Industry, Government) Version: 2.1 Document History References Document Name Version Remarks KAUST_CL RFS_SDD_V1.7 V1.7 Core Labs_RFS System_Blueprint_V2.0_Updated
More informationCancer Waiting Times. Getting Started with Beta Testing. Beta Testing period: 01 February May Copyright 2018 NHS Digital
Getting Started with Beta Testing Beta Testing period: 01 February 2018 03 May 2018 Copyright 2018 NHS Digital Document management Revision History Version Date Summary of Changes 0.1 23/03/2018 Initial
More informationUsers Guide for Gasoline Delivery Vessels Data Entry
Users Guide for Gasoline Delivery Vessels Data Entry The following paragraphs and images are intended to guide you through the process of creating a user account, and entering data into the Gasoline Delivery
More informationEPA Research Programme EPA s Online Grant Application & Project Management Portal
EPA Research Programme 2014-2020 EPA s Online Grant Application & Project Management Portal QUICK GUIDE TO MAKING AN APPLICATION April 2018 Version 3 Powered by SmartSimple The EPA Research Programme is
More informationTable of Contents. Page 3
Tenant Portal Guide Page 2 Welcome! Welcome to the National Rental Services (NRS) Tenant Portal Guide. This guide reviews the features, services and settings associated with the NRS Tenant Portal including:
More informationBBVA Compass Spend Net Payables
User Guide BBVA Compass Spend Net Payables User Guide Vault Services Table of Contents Introduction 2 Technical Requirements 2 Getting started 3 Sign In 3 General Navigation 4 Upload/Create Payment 5
More informationRBA Professional Data Systems, Inc. Employer ereporting Program
RBA Professional Data Systems, Inc. Employer ereporting Program Release (2.3) Dated December 21, 2012 3 rd Party Provider Manual R B A P R O F E S S I O N A L D A T A S Y S T E M S Software Documentation
More informationBuySpeed Online (BSO) Bid Submittal Guide
BuySpeed Online (BSO) Bid Submittal Guide BuySpeed Online (BSO) Support Contact BSOHelpdesk@hrsd.com for assistance. Updated: May 3, 2013 Welcome to BuySpeed Online (BSO), HRSD s e-procurement System!
More informationStore User Guide Updated: November 26, 2010
Store User Guide Updated: November 26, 2010 Table of Contents Overview... 3 Landing Page... 3 Shop as a Guest... 3 Create an Account... 4 Login with an Active Account... 5 Contact Us... 6 ASCENT Store...
More informationWELCOME to Qantas Group isupplier
WELCOME to Qantas Group isupplier A manual for suppliers Welcome to our isupplier help manual. You re receiving this manual as you are one of our preferred suppliers with access to the isupplier Portal.
More informationRelief Employment Management System (REMS) User Guide for Applicants
In collaboration with Times Software Pte Ltd 29/04/2014 Compatible with Internet Explorer Version 7 and 8 *Best Viewed 1 Table of Contents 1. INTRODUCTION 3 2. GETTING STARTED 4 2.1 ACCESSING THE ONLINE
More information