Instructor Guide - Table of Contents

Transcription

1 Yammer: Instructor Guide The Yammer Student Guide is now embedded in course sites in To view this guide outside of Blackboard, see screenshots in this Google Doc. Instructor Guide - Table of Contents Tip: Shortcut keys to copy and paste Why courses use Yammer networks rather than groups? Why it is important to distinguish between Networks and Groups Create an external network Invite members Privacy Invite students to join Yammer networks using addresses from the Faculty Centre Important! Don t use the snumber address! Invite other members Send a Learning@Griffith Announcement Add a Quick Link into your Course Site Network Admin Customise your network Assign Admin Roles Delete networks Remove members Embed the feed in L@G Creating the embedded feed Updating the feed Can t see the feed? Top 5 Yammer survival tips Managing the You have new external members to approve on Yammer messages Make your students aware of this Use groups to organise discussion within the network Polls Understanding Participation Be present Allow community to form Build shared knowledge Levels of participation Old networks Learn more about using Yammer for learning and teaching Acknowledgements

2 Tip: Shortcut keys to copy and paste In this guide there will be steps which include copying and pasting addresses. The best way to do this is to use shortcut keys: Copy: Windows - Control+C Mac - Command-C Paste : Windows - Control+V Mac - Command-V

3 Why courses use Yammer networks rather than groups? Griffith University has a Home Yammer network. This network includes many groups - some open to all members of the Home network, and some private (e.g. work groups). Groups cannot include sub-groups. For courses we create external networks rather than groups. These external networks are associated with the Home network, but are independent. The main reason we use networks is to allow the flexibility to include groups within the network. Networks v Groups Students now have access to the Griffith "All company" Yammer network, and sometimes they become lost there looking for their "course group". To help students learn the distinction between Yammer "networks" and "groups", it is important that we get into the habit of saying "the course Yammer network". This screenshot shows our Griffith All Company network, and you can see how we find "groups" in the left hand menu, and we find "networks" by clicking on the cog wheel icon ( Setting and more menu).

4 Create an external network 1. Make sure you are in the griffith.edu.au network 2. Select the Setting and more menu (the cog wheel icon near the top of the left hand menu, or near the bottom left corner) 3. Scroll to the bottom of the menu and select Create a New Network 4. Enter a Network Name following this example GBS TP (that is, course code, teaching period and year) 5. Set the Permissions to Closed 6. Click Create Network Invite members It is important that the teaching team member with the most presence in Yammer sends the invitations. Why? Students automatically follow the person who invites them. When a student accepts an invitation, they automatically Follow the person who send the invitation. If the convenor sends the invitation it will mean the student will receive automatic notifications when the convenor posts or comments.

5 See instructions on the next page Privacy Students might express concerns regarding their personal privacy when using tools such as Yammer, or indeed any tool where their name is visible to others. This might be true for victims of domestic violence, for instance. If students contact you asking how their privacy can be protected using Yammer, let them know that they can edit their name in their profile, perhaps using just an initial for their last name. More information on student privacy is available in the University s document, Protecting Student Privacy (pdf). Students concerned about their address being visible to others can consider requesting invitations be sent to an alternative address, or they can update their preferred name with Griffith University. This generates a new account. Information is available on the Account Identity page.

6 Invite students to join Yammer networks using addresses from the Faculty Centre Important! Only the primary Convenor has access to the Faculty Centre It is important that the teaching team member with the most presence in Yammer sends the invitations. Why? Students automatically follow the person who invites them. Don t use the snumber address! Do not use the old method of inviting students using their snumber address. Changes to students Office 365 account mean that this address will not allow them to log in. 1. Go to the Faculty Centre ( Staff Portal > Applications > Faculty Centre) 2. Go to Class Roster to open the list of students for the course 3. Click Notify all students at the bottom of the list

7 4. This generates a message which includes all addresses separated by commas 5. Select around 20 addresses at a time (Yammer does not cope with long lists) 6. Use Cut rather than copy (Cntrl+X Command-X) to easily see the remaining addresses 7. In the course Yammer network: a. Click the Setting and more menu (cog wheel) b. Click Invite 8. Paste (Cntrl+V Command-V) the addresses ensuring that there is a comma between each one, and click Add

8 Invite other members Ensure that you invite others to the Yammer network including: Other members of the teaching team Blended Learning Advisor Griffith Online team member if relevant Accelerated Online courses only - invite Student Support Online - StudentSupport.Online@Griffith.edu.au Send a Learning@Griffith Announcement Once you have sent invitations to students, advise students via a Learning@Griffith Announcement. This will prompt students to accept the invitation, and to join the Yammer conversation. Any students who do not receive an invitation can also contact you to request one. You might find this template for an announcement useful.

9 Add a Quick Link into your Course Site 1. In open the page where you want to add the link to Yammer (usually we have a link labelled Yammer in the course menu) 2. Near the top left of the screen hover over or click Build Content 3. Click Web Link 4. Name the link Quick Link: Course Yammer Network 5. Copy the address for the network from your browser into the URL field 6. Leave the default setting so the link will open in a new window 7. If you haven t sent enrolments yet, make the item unavailable by checking No for the field, Permit Users to View this Content 8. Remember to then come back and make the link available once you have sent invitations.

10 Network Admin You can customise network appearance, manage users, assign admin roles, and access analytics via Network Admin. 1. Open the Setting and more menu (cog wheel) 2. Choose Network Admin Customise your network 1. Go to Network Admin 2. Choose Design from the menu 3. You can select colours and upload a logo Assign Admin Roles Network Admins ideally include all teaching staff and the relevant Blended Learning Advisor. Your Admin people must already be members of the network. 1. Go to the Setting and More menu (via the cog wheel icon) 2. Select Network Admin 3. Select Admins from the menu

11 Delete networks See also Old Networks on archiving networks You might want to delete a network, particularly if a network you have given it an incorrect title, or it is a duplicate. Remember - this cannot be undone, so if in doubt, leave the old network in place. 1. Click Setting and more (Cog wheel) 2. Click Network Admin 3. Click Configuration in the settings panel 4. Scroll and click the link Delete External Network 5. Click Delete

12 Remove members You might need to remove students who have left your course from the Yammer network. This cannot be undone, although you can invite the person to rejoin the network. 1. Click Setting and more (cog wheel) 2. Click Network Admin 3. Click Remove Users in the settings panel 4. Type the person s name into the field and select them from suggestions 5. Select the option to either retain or remove their messages 6. Click Submit

13 Embed the feed in You can embed the Yammer feed into your course site, strengthening the connection for students between Yammer and the course content. Below are instructions on: Creating the embedded feed Updating the item with the feed Creating the embedded feed 1. Create or edit an item in 2. Click HTML button in the editor 3. Open this text file with the HTML code in Notepad (NOT Word) 4. Open the course Yammer network in your browser, and copy the portion of the address between yammer.com/ and the next / 5. In Notepad, paste the portion of the address that you just copied into the file, replacing the text between the quotation marks that follow network: 6. Select all text in the Notepad file and copy 7. Paste the text into the HTML window in L@G 8. Click Update 9. Click Submit

14 Updating the feed 1. Open the course Yammer network in your browser, and copy the portion of the address between yammer.com/ and the next / 2. In the course site, locate the item with the feed 3. Click the grey chevron to open the menu 4. Select Edit 5. Click the HTML button 6. Locate the text following network: 7. Replace the text between the quotation marks with the address text that you copied Can t see the feed? It s all about cookies. If you can t see the feed, it is likely that your Third Party Cookies is turned off in your browser Solution: Run an internet search on how to enable third party cookies, including the name of your browser Why aren t we telling you how? There are many different browsers, and they are regularly updated, so the best way to see the current solution is to conduct a search.

15 Top 5 Yammer survival tips Yammer can be a busy place. These Top 5 Yammer Survival Tips will help you survive and even enjoy the experience! Managing the You have new external members to approve on Yammer messages If a person is not logged into Yammer and they click the Yammer network link, they will see a home screen. As the below screenshot shows, the Log In link is inconspicuous, whereas the Sign Up link shouts for attention. What this means is that people will often enter their address in the Sign Up field, which automatically triggers a message to Network Admins, You have new external members to approve on Yammer. Make your students aware of this It will reduce the number of these automatic messages you receive if you make your students aware of this issue. A template for making a Learning@Griffith Announcement is available for you to send to students, encouraging them to ignore the prominent Sign up link, and use the less obvious Log In link.

16 Use groups to organise discussion within the network Under construction

17 Polls Polls are a great way of encouraging participation in Yammer. 1. Click Poll just above the status field 2. Add your questions and options for answers, and Post

18 Understanding Participation Be present Allow community to form

19 Build shared knowledge Construction of meaning may result from individual critical reflection but ideas are generated and knowledge constructed through the collaborative and confirmatory process of sustained dialogue within a critical community of learners. Garrison, D.R., & Archer, W. (2000). A transactional perspective on teaching-learning: A framework for adult and higher education. Oxford, UK: Pergamon. Levels of participation Not all participation in online communities is visible, so be aware that some students will pop into Yammer but not leave footprints. Invisible participation in communities of practice is often called, lurking. Etienne Wenger, a leader in research into communities of practice, reframed this participation more positively, calling it Legitimate Peripheral Participation. You can encourage visible participation by using polls, sparking discussions, and modelling use of the like button. Old networks Best practice is to: Leave the old network open Add ARCHIVED to the title of the network (see Network Admin for how)

20 Learn more about using Yammer for learning and teaching Join this Yammer group to discuss with your Griffith colleagues about how to use Yammer to maximise learning and teaching experiences. Acknowledgements Screenshots have all been created by the author The Yammer logo is in the public domain and was accessed via Wikimedia Commons Unless otherwise stated, images are purchased stock from Shutterstock This resource has been developed by Griffith Online, Griffith University