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1 Management Software What are you looking for in volunteer management software? Intuitive interface Customized volunteer profiles Desktop and mobile online volunteer portals Reporting on hours, outputs, feedback & more Individual and mass targeted ing and texting Flexible scheduling with rules on who can do what An optional client records module (Client ) Telephone and chat support for administrators data encrypted over the internet Come see what you re missing... Sign up for a free trial! Go to USA & Canada Australia UK

2 Software Feature Comparison Profiles Maximum number of volunteer profiles allowed Find volunteers with a portion of their name from any screen General contact information photograph Number of custom fields allowed - short text Number of custom fields allowed - long text Number of custom fields allowed - date Number of custom fields allowed - numeric Number of custom fields allowed - check box Number of custom fields allowed - drop down list Number of custom fields allowed - file upload Number of custom vetting fields that facilitate volunteer self-scheduling Automated background checks via Verified s (optional and an account with VV is required) Alerts when background checks, certifications or similar elements are soon to expire Hide selected fields from the volunteer's view in MyVolunterPage.com Track volunteer interests Track volunteer availability Select a record and then take actions like view, edit, delete or Select multiple records and make data changes to all selected records profiles can contain fields common across all departments/locations profiles can contain fields unique to specific departments /locations Exporting of all volunteer profile data or selected portions of it into csv files or spreadsheets contact details export custom field data and qualifications export schedule export hours log and feedback export for the volunteer to automatically sync their shift assignments with their Outlook, G-mail or Yahoo calendar for the volunteer to receive shift automated reminder s. E = Enterprise Edition Only E Better USA Inc. - We re here to help!

3 Software Feature Comparison Application Forms Graphic banner to brand the volunteer experience to your organization Ability to add your organization s colors to various areas of the form Automated upon volunteer application Number of custom fields allowed - short text Number of custom fields allowed - long text Number of custom fields allowed - date Number of custom fields allowed - numeric Number of custom fields allowed - check box Number of custom fields allowed - drop down list Number of custom fields allowed - file upload Number of volunteer applications form templates policy waiver required upon applying (configurable) E = Enterprise Edition & /Act in E Organization Profiles Customizable Limited Access Administrators who cannot access all functions in the software Maximum number of administrators Extra cost for additional administrators Internal Document Library File storage for internally accessible documents Document Library File storage documents accessible to volunteers Default settings for hours log permissions Templates Activity Templates Activity Schedule Templates Time zone (to ensure all time and date calculations are accurate) Separate and optional Client module (within the same database) to store client data and associate client records with volunteer records Separate and optional Member module (within the same database) to manage member relationships Separate and optional Donor module (within the same database) to manage donor relations and record and report donation Customize the software differently for different departments, programs or locations Customizable Activity meta tags (Classifications that help volunteers when searching of volunteer opportunities across the entire Enterprise) Functions in English and Spanish (translations by professional, native-tongue translators) No Coming in 017 E E Better USA Inc. - We re here to help!

4 Software Feature Comparison Communications individual volunteers directly from the software volunteers based on a customizable set of filters Merge First Name into templates that can be saved and used as needed Text formatting (font, size and colors) supported in s Links and attachments supported in s Photo insertion supported in s Automatic custom s are generated when volunteers first apply SMS texting to all or a selected portion of volunteers Record of s and texts sent are stored in the software s on a committee can the rest of the committee without knowing their addresses (if allowed by administrator) Automated shift reminder s Communications log for recording notes from conversations with volunteers Role Profiles Ability to groups similar roles together Publicly viewable descriptions (if desired) with the ability to include images, videos and/or links to documents stored in the software Privately viewable descriptions - only visible to volunteers assigned to the role (if desired) with the ability to include images, videos and/or links to documents stored in the software (great for training materials) Activity Type - No Schedule Activity Type - No Schedule but Seasonal Activity Type - Single Shift Activity Type - Multiple Unrelated Shifts Activity Type - Recurring Shift Pattern Bulk changes to role and schedule profiles Control over which volunteers can see the role and/or self-schedule online Feedback fields associated with each volunteer shift (if desired) Customizable classifications to assist volunteers searching for opportunities across large organizations E Better USA Inc. - We re here to help!

5 Software Feature Comparison Scheduling Calendar that displays current schedules, open slots and placed volunteers Prequalified volunteers can self-schedule according to your needs and preset rules Calendar can be viewed by day, week, or month Scheduling conflicts are displayed s with expired certifications can t register for opportunities that require them. View all volunteers who are currently active, available and ready to volunteer for a shift Ongoing slots can use patterns, like Weekdays, 9-1 and 1- Shifts and positions can be set to accept a predefined maximum number of volunteers. At-a-glance view of which days need schedule slots filled & how many Find qualifying volunteers for each position using previously created (or new) searches Filters or suggestions for the most qualified volunteer based on skills, availability, etc. Print schedules by date range, volunteer, opportunity and organization. Copy opportunities to save data entry Create schedules for new roles from pre-saved templates Groups can be scheduled such that the group consumes the appropriate number of spots on the shift (Done by the administrator or if desirable, the group it self) View schedules on screen Gaps in schedule displayed visually and numerically Export schedules as PDF, Word or Excel s can sync their volunteer schedule with their calendar in Outlook, Gmail etc. E = Enterprise Edition VI Opt Opt E Tracking and Reporting Touch screen time-clock with feedback and output reporting Mobile phone hours reporting with feedback and output reporting View and print volunteer hours and volunteer numbers by date range, volunteer, position and department View and print volunteer hours & volunteer numbers by type of role across a region or entire enterprise Filter reporting by multiple criteria, including volunteer profile data Track and report on the outputs related to relevant volunteer activities Track volunteer reported incidents or comments by volunteer, position and department Track expenses incurred by volunteers s can log hours through their volunteer portal and generate an hours report (admin verification if needed) Generate reports based on any profile data including custom fields Build your own comparison reports on hours outputs Track efficiencies (outputs per hour of volunteer time) View reports on screen Export reports as PDF, Word or Excel VI Opt Opt E Better USA Inc. - We re here to help!

6 Software Feature Comparison Administrator Support Chat support by Better staff (built into ) 4 x 5 Phone support by Better staff 4 x 5 (and occasional chat support) 4 x 7 Client suggestion forum Online user's manual Searchable knowledgebase Video training On-site training Web meeting support International volunteer management consultants on the support team Technology and Security VI Opt Opt Completely web-based. No installation on your computers required. CSAE416 certified data center Regional points of presence to speed up content delivery Offsite backup Nightly Periodic back up onsite hours Uptime (exclusive of planned upgrades and maintenance) % Data encrypted in transit over the internet (backwards compatible to 18 bit SSL) 56bit SSL Passwords encrypted in transit and at rest using the bcrypt password hashing function with a random salt value (the most current standard) Encryption means that hackers can t read them even if they go their hands on them. 4x7x65 server monitoring to detect and prevent intrusion attempts on servers Annual penetration test (having a outside company try to hack into our system so that if there are vulnerabilities, they can be addressed) All software development done by internal staff (nothing outsourced) Web Browser Compatibility All Products Windows IE supported (Administrator & ) Windows Firefox supported (Administrator & ) Windows Chrome supported (Administrator & ) Mac Firefox supported Mac Safari supported Mac Chrome supported ipad and Android tablets Most admin functions accessible Mobile phone interface for volunteers VI Opt Opt Better USA Inc. - We re here to help!

7 Software Feature Comparison Client Module (ally available with ) Look up clients with a portion of their name from any screen General contact information Client photograph Number of custom fields allowed - short text Number of custom fields allowed - long text Number of custom fields allowed - date Number of custom fields allowed - numeric Number of custom fields allowed - check box Number of custom fields allowed - drop down list Number of custom fields allowed - file upload Select multiple records and make data changes to all selected records Client profiles can contain fields common across all departments / locations Client profiles can contain fields unique to specific departments / locations Export all client profile data or selected portions of it into csv files or spreadsheets Maximum number of client profiles allowed Link volunteers to clients Communications log for recording notes from conversations with clients Clients can apply online (if desirable) E = Enterprise Edition E Better USA Inc. - We re here to help!