5/21/2017. Cultivating Smarter Intelligent Mail. Pritha Mehra VP, Mail Entry and Payment Technology

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1 Cultivating Smarter Intelligent Mail Pritha Mehra VP, Mail Entry and Payment Technology 2 1

2 Intelligent Mail Beyond the barcode 3 Full Service edoc Supports Your Business Mailer ID Linked Tray End-to- End Visibility Measure Service Performance Unique Barcode Entry Point edoc Service Type ID Extra Services You Want By/For Promotions Informed Delivery Address Correction 2

3 Full Service Reduce Costs Per-piece discount Annual presort mailing fees waived Use same permit at any location Participate in USPS Promotions Accurate Delivery Free Address Correction Service End-End Visibility & Delivery Performance Start-the-Clock Tracking from Entry to Delivery for Containers, Trays, Bundles, and Pieces Customized Messaging for Informed Delivery edoc Barcode ID Service Type Mailer ID Serial Number Routing Code 5 Move Update Today: Free ACS for Full-Service Future: Basic and a single piece (95% FS volume) Improved address quality to increase ROI Mailpieces processed on MPE Address on mailpiece scanned and compared against COA records Results presented in Mailer Scorecard Timothy Dalton 2101 Massachusetts Ave NW Washington DC United States Timothy Dalton 1960 New Hampshire Ave NW Washington DC United States NCOA Database 6 3

4 Address Correction Service 3 Address Hygiene Options Full Service ACS One Code ACS 1. National Change of Address (NCOA) Verify mailing address against USPS NCOA before mailed and corrects address 2. Address Change Service (ACS) Free for Full-Service Receive COA electronically 3. Ancillary Service Endorsements (ASE) Receive COA via USPS hardcopy notice Receive electronic notification of customer change-of-address or reason for non-delivery for Full-Service pieces Single Source ACS Receive both Full-Service ACS and One Code ACS records in a single shared file Receive electronic notification of customer change-of-address or reason for non-delivery for non-full-service pieces Informed Delivery Leverage edoc and IMb to feature personalized campaigns Mailpiece Image: Users receive s with grayscale images of the exterior, address side of incoming letter-sized mailpieces Supplemental Content: Mailers can include ride-along images or click-through interactive urls that accompany the grayscale scanned image or representative color image Representative Color Image: Mailers can replace the grayscale image with a representative color image Representative Color Image Content Type C Display Brand Name Ride-along Image Content Type A Retailer Name Visit Website Click-Through Interactive URL Content Type B 8 4

5 einduction Process 1. Mailers Prepare Mail and Submit edoc 2. Transport Mail to Facility 3. Scan Container Placard 4. Induct Mail 5. Generate Reports 9 einduction Supports Your Business Entry at edoc On Time Delivery & Increased Efficiency Entry at Correct Facility for Facility Entry at Correct Facility for Zone Unique Barcode Included in edoc Paid in edoc End-to-End Visibility & Paperless Process 5

6 Seamless Process 1. Mailers Prepare Mail and Submit edoc 2. Finalize Postage Statement 3. Manual Sampling 4. Process Mail on MPE 5. Verify Mail 6. Generate Reports 11 Seamless Acceptance Undocumented Nesting/ Sortation Reduce reliance on manual processes Digitized process flow Weight Postage Delivery Point Verify every piece Eligible Content for Marketing Mail Eligible Content for Nonprofit Longer mail production cycle Auto-finalization of Postage Statement 12 6

7 Onboard to Seamless Activate Seamless Parallel Transition to Seamless Checklist Unique Barcodes All pieces in edoc 100% einduction More than 90% Full-Service One month under threshold for verifications Undocumented Delivery Point Nesting/Sortation Postage Weight Mail Characteristic 13 Mail Quality Data Available today for Full-Service, einduction, Seamless Acceptance, and Move Update Monitor quality of your mail down to the individual piece Available to mail preparers and mail owners Download OR view on Mailer Scorecard 14 7

8 Modernize Mailer Scorecard Once-glance Executive Display Streamlined Information Trend Based Reporting Expanded Customization 15 Enhance Error Download Today: Manual Process Paper form to request errors Weekly/monthly Push to SFTP or Future: Informed Visibility Self-service online access to every error or warning Daily/weekly/monthly Push to SFTP or pull from website 16 8

9 Easy Returns Improved customer shipping experience leveraging unique IMpb Automated Pricing and Invoicing Upgraded package processing equipment records weight, dimension, and packaging Price each package using captured data Package-level invoicing Expand platform to support Outbound Packages 17 Payment Modernization Purchase USPS Product/Service PO Boxes Caller Service Address Correction Services PC Postage Enterprise Payment System Online Self Service Manage Multiple Accents Fund Account ACH Debit Retail Deposit Mobile Check Capture* Commercial Mailings Bulk Stamps 18 9

10 Business Customer Gateway 19 Business Customer Gateway 20 Preview the new Business Customer Gateway in the USPS Consultation Area 10

11 PostalPro Latest updates on price and product changes Newest information on mailing and shipping programs 21 Business Solution Centers Direct you to certified mailing professionals Educate you on the latest postal innovations Guide you through the mailing process Mailpiece Design Analyst Get directly connected with an MDA Call:

12 To learn more visit a session this week: Session Day/Time Mailer Scorecard Navigation and Report Utilization Streamlined Mail Acceptance: A Guided Tour through Seamless Acceptance Sunday at 10:15 am Monday at 2:45 pm Payment Modernization Tuesday at 11:00 am Utilizing einduction to Manage Logistics and Simplify Drop Shipments Tuesday at 2:45 pm PostalPro Electronic Package Verification - Understanding your data and the reports Tuesday at 4:00 pm Tuesday at 4:00 pm 23 12