Elitecore Technologies Ltd. 1

Transcription

1 CYBEROAM Y REPORTS GUIDE VERSION: 7 Elitecore Technologies Ltd. 1

2 IMPORTANT NOTICE Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information is subject to change without notice. SOFTWARE LICENSE The software described in this document is furnished under the terms of Elitecore s software license agreement. Please read these terms and conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for a full refund. LIMITED WARRANTY Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without problems or interruptions. DISCLAIMER OF WARRANTY Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice, and hereby excluded to the extent allowed by applicable law. In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore s or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of such damages. RESTRICTED RIGHTS Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are trademark of Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without notice, to make changes in product design or specifications. Information is subject to change without notice Corporate Headquarters Elitecore Technologies Ltd. 904 Silicon Tower, Off. C.G. Road, Ahmedabad , INDIA Elitecore Technologies Ltd. 2

3 Elitecore Technologies Ltd. Corporate Office 904 Silicon Tower, B/h Pariseema Building, Off. C.G. Road, Ahmedabad INDIA Telphone: Fax: U.S.A Office 600 Meadowland Parkway, Suite 270, Secaucus, New Jersey U.S.A. Telphone: Fax: Banglore Office SB-7 Manipal Centre, Dickenson Road, Banglore INDIA Telphone: Delhi Office 606 Mahatta Tower, B Block Community Centre, Janakpuri, New Delhi INDIA Telphone: /40, /62 Fax: Mumbai Office Office 4, B/65, Stanford Plaza, Off. New Link Road, Andheri (W) Mumbai INDIA Telphone: /380 Fax: Elitecore Technologies Ltd. 3

4 Contents Preface... 7 Guide Sets...7 Technical Support...8 Typographic Conventions...9 Introduction to Cyberoam...10 Cyberoam Reports Accessing Reports...12 Navigation controls...14 Select Report type...14 Select Date...15 Select Report Format...16 Working with Report Icons...17 Sorting Columns in report Trends...18 Web Trends...18 Hourly Trends...18 Daily Hits Organization wise...19 Daily Top 3 Users...20 Daily Top 3 Sites accessed...20 Weekly Trends...22 Organization wise - Total Hits for past 7 days...23 User wise - Total hits for past 7 days...24 Site wise - Total hits for past 7 days...25 Monthly Trends...26 Monthly Trend of Organization (Organization wise Monthly Trend)...26 Monthly Trend of User (top 3) (User wise Monthly Trend)...27 Monthly Trend for Sites (top 3) (Site wise Monthly Trend)...27 Customized Web Trends...28 Hourly Trends...28 Weekly Trends...29 Monthly Trend...30 Category Trends...32 Organization wise Category Trend...33 Daily Category wise Hits Organization wise...33 Category wise Trend...34 Hourly Trends...34 Daily Category wise Hits...34 Weekly Trends...35 Category wise - Total Hits for past 7 days...36 Monthly Trends...36 Category wise Monthly Trend...37 Customized Category Trends...38 Hourly Trends...38 Weekly Trends...40 Monthly Trend...41 Traffic Discovery...42 Organization wise...42 Elitecore Technologies Ltd. 4

5 Application wise Data transfer details...43 LAN IP Address wise Data transfer details...44 WAN IP Address wise Data transfer details...45 Source Port wise Data transfer details...46 Destination Port wise Data transfer details...46 Protocol wise Data transfer details...47 User wise...48 User wise Data transfer details...48 Application wise Data transfer by User...49 User wise Data transfer details...50 LAN IP Address wise Data transfer by User...51 User wise Data transfer details...52 WAN IP Address wise Data transfer by User...53 Cache...54 System usage...54 CPU utilization...54 Page faults...54 Cache Disk space utilization...55 Summary report...55 Cache statistics...56 Percentage Bandwidth Gain...56 Cache Efficiency...57 Median Service Time...57 Summary report...57 Web Surfing reports...58 Group wise Exclusive report...60 Group wise Customized Report...61 User wise...62 Site visit report...62 Site wise Request...63 Request wise Summary report...64 HTTP Data transfer...65 Site wise Data transfer...66 Data transfer Summary...67 HTTP hits by Contents...68 Content-type wise Requests...69 Content type wise Requests Summary...70 HTTP Hits by Categories...71 Category wise Requests...72 Sidewise Requests for Category & User...73 User wise Requests for Site...74 HTTP Data transfer by Categories...75 Category wise Data transfer...76 Site wise Data transfer by User & Category...77 User wise Data transfer for Site...78 Web Surfing Blocked Attempts report...79 Top 10 Blocked Sites (Visit wise)...79 User wise Attempts for Site...80 Site wise Attempts by User...81 Attempts details by User for Site...82 Top 10 Blocked Categories (Hit wise)...83 User wise Attempts for Category...84 Category wise Attempts by User...85 Site wise attempts by user for category...86 Top 10 Blocked Users (Hit wise)...87 Elitecore Technologies Ltd. 5

6 Customized Web Surfing report...88 Search...88 Internet Usage...90 Group wise Exclusive report...92 User wise...93 User wise - Date wise Data transfer report...94 User wise Session wise Internet Usage report...95 User wise Surfing report...96 User wise Date wise Surfing time...97 Customized Internet Usage reports...98 Search...98 Printer Usage User wise Printer Usage User wise - Date wise usage report Printer Usage Summary report Mail Audit Log Customized Audit log report Search Manage Reports Notification Elitecore Technologies Ltd. 6

7 Preface Welcome to the Reports guide of Cyberoam a complete Internet Management Solution software. The Cyberoam Reports guide is designed to help you get familiar with using and understanding the reports. This guide is intended for reference purpose. Note The Corporate and individual names, data and images in this guide are for demonstration purposes only and do not reflect the real data If you are new to the software, use this guide along with the Cyberoam User Guide Guide Sets Guide Describes Installation & Registration Guide Installation & registration of Cyberoam User Guide Part I Getting Started How to start using Cyberoam Part II Management Management and Customization of Cyberoam Reports Guide Detailed reports/statistics Console Guide Console Management Client Guide Installation & configuration of Cyberoam Clients Analytical tool Guide Using the Analytical tool for diagnosing and troubleshooting common problems These documents are available at the site: Elitecore Technologies Ltd. 7

8 Technical Support You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to Customer care/service department at the following address: Corporate Office elitecore Technologies Ltd. 904, Silicon Tower Off C.G. Road Ahmedabad Gujarat, India. Phone: Fax: Web site: Cyberoam contact: Technical support (Corporate Office): Web site: Visit for the regional and latest contact information. Elitecore Technologies Ltd. 8

9 Typographic Conventions Material in this manual is presented in text, screen displays, or command-line notation. Item Convention Example Server Client User Username Topic titles Shaded font typefaces Machine where Cyberoam Software - Server component is installed Machine where Cyberoam Software - Client component is installed The end user Username uniquely identifies the user of the system Introduction Subtitles Bold & Black typefaces Notation conventions Cross references Hyperlink different color in refer to Customizing User database Clicking on the link will open the particular topic Notes & points to remember Bold typeface between the black borders Note Elitecore Technologies Ltd. 9

10 Introduction to Cyberoam Cyberoam is a complete Internet Management Solution software that enables Business houses, Educational institutes and other organizations to monitor and manage Internet access/usage. It also provides better Bandwidth management, increases Employee productivity and reduces legal liability associated with undesirable Internet content access. Cyberoam is designed to help, manage how employees use the Internet through monitoring and reporting. It will help in dealing with the lost productivity in a responsible manner that helps organization to maximize the benefits of the Internet as a valuable business resource. Robust Internet scheduling, filtering & blocking, allows you to protect your organization and maximize use of your assets. It helps to evaluate the traffic and regulate its flow through the Network in accordance with pre-established management policies. Cyberoam: Monitors incoming and outgoing traffic Manages real Internet time Monitors Web access Manages User access Restricts access Cyberoam peeps into all the Web requests & responses and gathers the complete details on the each transaction between User and Server. The information gathered includes: 1. Time & day of the request & response 2. File type, Content type accessed 3. Complete URL 4. Total Data uploaded/downloaded 5. Bandwidth utilized 6. Cache utilized 7. Volume of mails sent & received 8. History of all the requests The gathered data can be used to monitor and analyze all the User activities. Cyberoam aggregates gathered data, stores it, and makes it available to you in the form of reports that you can view and download. Elitecore Technologies Ltd. 10

11 Introduction Cyberoam Reports As the organization develops and implements resource usage policies using Cyberoam, three general phases are to be followed: 1. Monitor User activity 2. Analyze User activity 3. Manage User activity by implementing the refined controls Cyberoam provides extensive reports that can help to analyze all the User activities like sites surfed, amount of data transferred and surfing time, carried out by user, group and so on. A range of summary and detailed reports are available to assess and understand organizations Internet usage trends. Track and analyze traffic, site usage, people activity with Cyberoam reports. Use the Cyberoam Reporting module to: 1. Identify key trends 2. Track and analyze user activity 3. Measure and manage the effectiveness of Cyberoam policies Reports can establish organization's Web browsing patterns, the source, destination and volume of e- mail traffic, and other ways organization is using its Internet connection, such as usage of audio services, cache efficiency reports. Wide variety of tabular and graphical reports can be generated to assist in analyzing data gathered. Cyberoam provides customizable reports which enables to answer your organization's most specific and challenging questions. By providing both pre-defined and customizable utilization reports, Cyberoam helps you pinpoint problems, assist in analysis and produce trending information. It all adds up to convenient, fast access to key information that allows you to monitor and report on performance, utilization as well as assess and plan for critical needs in the future. Reports in Cyberoam are grouped as follows: 1. Trends show Internet usage over a certain period of time in the graphical format. With Cyberoam trends graphs, you can visualize and understand important web surfing trends across your organization. 2. Traffic Discovery reports all the detected applications and protocols used on your network in the form of Traffic tree. These reports are useful in analyzing network traffic to identify the source of network problem and allows you to see which applications and/or users are responsible for congestion. Traffic Discovery reports will displayed only if Traffic Discovery module is enabled. 3. Cache reports can identify cache usage patterns, effectiveness and bandwidth gained. Monitoring memory and cache usage helps in assessing system s performance. It helps in knowing how much cache is utilized and when and occurrences of page faults. Elitecore Technologies Ltd. 11

12 Introduction 4. Audit Log report can identify what action was taken by whom and when. Audit Log reports will displayed only if Audit log module is enabled. 5. Web Surfing reports gives the details of sites surfed by the various users along with the list of frequently visited sites. These reports are further grouped Organization wise, Group wise and User wise i.e. from generalized to the specific. Administrators can drill down through Organization wise reports to find more information about the specific web surfing patterns of the individual User or can directly view the User wise web surfing report. 6. Internet Usage reports give the comprehensive details of Internet usage by all the users. It gives the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet 7. Mail reports gives the information/statistics on the volume of the messages passing through the system both in terms of quantity and size measured in bytes. Mail reports will displayed only if Mail Services module is enabled. 8. Printer Usage reports gives the details on how the printing facility is used i.e. number of pages printed per user. Printer usage reports will displayed only if Printing Quota module is enabled. Accessing Reports Two ways to access reports: 1. After logging on to Cyberoam Web Management Console, click on the Reports link to open the reports webpage in a new window Elitecore Technologies Ltd. 12

13 Introduction 2. Without logging on to Cyberoam, click on the Reports link to open the reports login page in a new window Elitecore Technologies Ltd. 13

14 Navigation controls Navigation controls Select Report type Click Report type Click Sub report type Click desired report from the menu. To navigate from one report type to another, click the required report type. Elitecore Technologies Ltd. 14

15 Navigation controls Select Date Tailor the report by setting filters on data by arbitrary date range. Use the Calendar to select the date range of the report. Click Calendar Click To Select Month list box Month << Previous year < Previous Month Today Today s date > Next Month >> Next Year Elitecore Technologies Ltd. 15

16 Navigation controls Select Report Format Alternative reporting formats allow viewing statistics in the reporting style you prefer. Reports can be viewed in the following formats: Tabular Displays the selected report in the tabular format with clear explanation of each metric. Advantage of tabular format is, report can be sorted on different columns and one can drill down from general information to specific information. Graph Displays the selected report in easy to read/understand graphs. It is even possible to save or print the graph. Printable Opens a new window and displays the report in the printer friendly format. Report can be printed from File -> Print. CSV (Comma Separated Value) Exports and saves the report in CSV format. Report can be very easily exported to MS Excel and use all the Excel functionalities to analyze the data. Click the desired format. Note Report will be displayed in tabular format, if the format is not selected Elitecore Technologies Ltd. 16

17 Navigation controls Working with Report Icons Report format for the report to be viewed can be changed even after the report selection is made. Reports can be viewed in printable format or can be printed or exported in CSV format for using it at a later stage. Many reports include a graph that represents the data presented in the report s tables. Each of these functions is accessed by clicking the respective Icon in the report. Icon How to use Click to export the displayed report in CSV (Comma Separated Value) format Click to view the report in Printable format. Select File -> Print to print the report. Click to view displayed report in the form of graph Sorting Columns in report Many report columns can be sorted into ascending or descending order. To sort a report by any column, click on the column heading. The report is reordered by that column. To reverse the sorting order, click the column heading again. Elitecore Technologies Ltd. 17

18 Trends Trends Trends are the graphical representation of the historical data which can be used for analyzing the Internet usage pattern and predicting the future usage. This trends enable to plan future bandwidth requirements by following historical trends. Use to review: Web Surfing trends shows which sites are accessed at most and when. Internet Access trends - shows when Internet usage is at its highest,enabling you to manage access more efficiently. Category trends shows which category is accessed most Apart from the predefined Web Trends, customized web trends can also be generated for the specific duration. Similarly customized category trensa can also be generated for the the specific duration. Web Trends Web Trends track and report on hits i.e. surfing activity and displays the usage pattern over a period of time (hourly/weekly/monthly) in the form of graph. All Trends reports let you view information by organization or user or site wise within the user-selected time intervals. Hourly Trends Elitecore Technologies Ltd. 18

19 Trends Screen elements Trend by Generates the trends graph by the duration selected Select Hourly Trend for Trend starting from Each bar in the graph corresponds to hour in a day Trend graph can be generated for 1. Organization - as a whole 2. User for the top 3 users 3. Site for the top 3 sites Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Daily Hits Organization wise Displays total hits graph for the organization per hour for the current day X axis Hours (Each bar in the graph corresponds to an hour of a day) Y axis Number of hits per hour Legend sequence Bar color, hour of a day total hits Similarly, graph for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per day per hour for last 7 days, Past 30 days Trend graph displays the average hits per weekday for last 30 days and Past 365 days Trend graph displays the average hits per month for last 365 days. Elitecore Technologies Ltd. 19

20 Trends Daily Top 3 Users Displays total hits graph for the top 3 Users per hour for the current day X axis Hours (Each bar in the graph corresponds to an hour of a day) Y axis Number of hits per hour per user Legend sequence Bar color, hour of a day, User1 total hits, User 2 total hits, User 3 total hits Similarly, graph for the previous day (Yesterday), for past 7 days, past 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per day, per user for last 7 days, Past 30 days Trend graph displays the average hits per weekday, per user for last 30 days and Past 365 days Trend graph displays the average hits per month, per user for last 365 days. Daily Top 3 Sites accessed Displays total hits graph for the top 3 sites accessed per hour for the current day X axis Hours (Each bar in the graph corresponds to an hour of a day) Y axis Number of hits per hour per site Legend sequence Bar color, hour of a day, Site1 total hits, Site 2 total hits, Site 3 total hits Elitecore Technologies Ltd. 20

21 Trends Similarly, graph for the previous day (Yesterday), Trend of past 7 days, Trend of past 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per hour, per site for last 7 days, Past 30 days Trend graph displays the average hits per weekday, per site for last 30 days and Past 365 days Trend graph displays the average hits per month, per site for last 365 days. Elitecore Technologies Ltd. 21

22 Trends Weekly Trends Screen elements Trend by Generates the trends graph by the duration selected Select Weekly Trend for Each bar in the graph corresponds to a day in a week Trend graph can be generated for 1. Organization - as a whole 2. User for the top 3 users 3. Site for the top 3 sites Elitecore Technologies Ltd. 22

23 Trends Organization wise - Total Hits for past 7 days Displays total hits graph for the organization in the past/last 7 days X axis Week day (Each bar in the graph corresponds to a day in a week) Y axis Number of hits per weekday Legend sequence Bar color, Weekday, Total hits in a day Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday and Past 365 days Trend graph displays the average hits per month. Elitecore Technologies Ltd. 23

24 Trends User wise - Total hits for past 7 days Displays total hits graph for the top 3 users in the past/last 7 days X axis Weekdays (Each bar in the graph corresponds to a day in a week) Y axis Number of hits per weekday per user Legend sequence Bar color, Weekday, User 1 total hits, User 2 total hits, User 3 total hits Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per user and Past 365 days Trend graph displays the average hits per month, per user. Elitecore Technologies Ltd. 24

25 Trends Site wise - Total hits for past 7 days Displays total hits graph for the top 3 sites accessed in the past/last 7 days X axis Week days (Each bar in the graph corresponds to a day in a week) Y axis Number of hits per weekday per site Legend sequence Bar color, Weekday, Site1 total hits, Site 2 total hits, Site 3 total hits Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per site and Past 365 days Trend graph displays the average hits per month, per site. Elitecore Technologies Ltd. 25

26 Trends Monthly Trends Screen elements Trend by Generates the trends graph by the duration selected Select Monthly Trend for Each bar in the graph corresponds to a month Trend graph can be generated for 1. Organization - as a whole 2. User for the top 3 users 3. Site for the top 3 sites Monthly Trend of Organization (Organization wise Monthly Trend) Displays average hits graph for the organization, per month for the past 365 days X axis Months (Each bar in the graph corresponds to a month in a year) Y axis Average hits per month Legend sequence Bar color, Month, average hits per month Elitecore Technologies Ltd. 26

27 Trends Monthly Trend of User (top 3) (User wise Monthly Trend) Displays hits wise graph for top three users per month for the past 365 days X axis Months (Each bar in the graph corresponds to a month in a year) Y axis Average hits per month per user Legend sequence Bar color, Month, User 1 average hits, User 2 average hits, User 3 average hits Monthly Trend for Sites (top 3) (Site wise Monthly Trend) Displays hits wise graph for top three sites accessed per month for past 365 days X axis Months (Each bar in the graph corresponds to a month in a year) Y axis Average hits per month per site Legend sequence Bar color, Month, Site 1 average hits, Site 2 average hits, Site 3 average hits Elitecore Technologies Ltd. 27

28 Trends Customized Web Trends Web trends track and report on the usage pattern for the selected duration in the form of graph. It shows organization, user, site wise and 1. Hourly usage trends 2. Weekly usage trends 3. Monthly usage trends Hourly Trends Screen elements Customized Web Trends Trend by Generates the trends graph by the duration selected Select Hourly Trend for User name (Only for User Trend and User & Site Each bar in the graph corresponds to hour in a day Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site for the top 3 sites 4. User & Site Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Elitecore Technologies Ltd. 28

29 Trend) Site name (Only for Site Trend and User & Site Trend) Select start hour (Only for Sites Trend and User & site Trends) Enter * if the graph for all the users is to be generated Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Enter * if the graph for the top 3 sites accessed is to be generated Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Trends Weekly Trends Screen elements Customized Web Trends Trend by Generates the trends graph by the duration selected Select Monthly Trend for Each bar in the graph corresponds to a month Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site for the top 3 sites 4. User & Site Elitecore Technologies Ltd. 29

30 User name (Only for User Trend and User & Site Trend) Site name (Only for Site Trend) Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Enter * if the graph for all the users is to be generated Specify name of the site for which the graph is to be generated Trends Graph will display the access trend of the specified site. Select start hour (Only for Sites Trend and User & site Trends) Number of Weeks Enter * if the graph for the top 3 sites accessed is to be generated Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Specify the total number of weeks for which the trend is to be generated Trend graph will be plotted for the specified number of weeks from the starting from the start date specified Monthly Trend Screen elements Customized Web Trends Trend by Generates the trends graph by the duration selected Select Monthly Elitecore Technologies Ltd. 30

31 Trends Trend for User name (Only for User Trend and User & Site Trend) Site name (Only for Site Trend) Each bar in the graph corresponds to a month Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site for the top 3 sites 4. User & site Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Enter * if the graph for all the users is to be generated Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Select start hour (Only for Sites Trend and User & site Trends) Enter * if the graph for the top 3 sites accessed is to be generated Trend graph will be plotted for the next 10 hours from the starting hour specified Elitecore Technologies Ltd. 31

32 Trends Category Trends Category Trends track and report on category wise hits i.e. category wise surfing activity and displays the usage pattern in the form of graph. Trends reports let you view information organization or category wise within the user-selected time intervals. Screen elements Trend For Trend By (Only if Category option is selected in Trend For field) Trend starting from (Only if Category option is selected in Trend For field) Trend graph can be generated for 1. Organization - as a whole 2. Category for the top 3 categories Generates the trends graph for the selected duration Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Elitecore Technologies Ltd. 32

33 Trends Organization wise Category Trend Daily Category wise Hits Organization wise Displays total hits pie chart category wise for the organization per hour for the current day Similarly, pie chart for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend displays the average hits per day per hour for last 7 days, Past 30 days Trend displays the average hits per weekday for last 30 days and Past 365 days Trend displays the average hits per month for last 365 days. Elitecore Technologies Ltd. 33

34 Trends Category wise Trend Hourly Trends Screen elements Trend For Trend By (Only if Category wise option is selected in Trend For field) Trend Starting from (Only if Category option is selected in Trend For field) Trend graph can be generated for 1. Organization - as a whole 2. Category for the top 3 categories Generates the trends graph for the selected duration Select Hourly Each bar in the graph corresponds to hour in a day Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Daily Category wise Hits Displays total Category wise Hits graph per hour for the current day X axis Hours (Each bar in the graph corresponds to an hour of a day) Y axis Number of Hits per hour Legend sequence Bar color, hour of a day total hits Elitecore Technologies Ltd. 34

35 Trends Similarly, graph for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend displays the average hits per day per hour for last 7 days, Past 30 days Trend displays the average hits per weekday for last 30 days and Past 365 days Trend displays the average hits per month for last 365 days. Weekly Trends Screen elements Trend For Trend By (Only if Category option is selected in Trend For field) Trend graph can be generated for 1. Organization - as a whole 2. Category for the top 3 categories Generates the trends graph for the selected duration Select Weekly Elitecore Technologies Ltd. 35

36 Trend Starting from (Only if Category option is selected in Trend For field) Each bar in the graph corresponds to hour in a day Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Trends Category wise - Total Hits for past 7 days Displays total Category wise Hits graph in the past/last 7 days X axis Week day (Each bar in the graph corresponds to a day in a week) Y axis Number of hits per weekday Legend sequence Bar color, Weekday, Total hits in a day Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per category and Past 365 days Trend graph displays the average hits per month, per category. Monthly Trends Elitecore Technologies Ltd. 36

37 Trends Screen elements Trend For Trend By (Only if Category option is selected in Trend For field) Trend Starting from (Only if Category option is selected in Trend For field) Trend graph can be generated for 1. Organization - as a whole 2. Category for the top 3 categories Generates the trends graph for the selected duration Select Monthly Each bar in the graph corresponds to hour in a day Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Category wise Monthly Trend Displays Category wise Average Hits graph per month for the past 365 days X axis Months (Each bar in the graph corresponds to a month in a year) Y axis Average hits per month Legend sequence Bar color, Month, average hits per month Elitecore Technologies Ltd. 37

38 Trends Customized Category Trends Category trends track and report on the category access pattern for the selected duration in the form of graph. It shows organization, user, site wise and 1. Hourly usage trends 2. Weekly usage trends 3. Monthly usage trends Hourly Trends Screen Elements Customized Category Trends Trend by Generates the trends graph by the duration selected Select Hourly Trend for User name (Only for Category Trend) Each bar in the graph corresponds to hour in a day Trend graph can be generated for 1. Category for top 3 categories 2. User & Category Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Elitecore Technologies Ltd. 38

39 Trends Category name Enter * if the graph for all the users is to be generated Specify name of the category for which the graph is to be generated Graph will display the access trend of the specified category. Select start hour (Only for Hourly Trend) Number of Weeks (Only for Weekly Trend) Enter * if the graph for the top 3 categories accessed is to be generated Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified Specify the total number of weeks for which the trend is to be generated Trend graph will be plotted for the specified number of weeks from the starting from the start date specified Elitecore Technologies Ltd. 39

40 Trends Weekly Trends Elitecore Technologies Ltd. 40

41 Trends Monthly Trend Elitecore Technologies Ltd. 41

42 Traffic Discovery Traffic Discovery Traffic discovery detects and identifies traffic running on a network and displays names of all the applications and protocols used on your network in the form of Traffic tree. Tree represents application traffic traveling inbound and outbound. Applications listed under WAN initiated column represent a request for data from external servers or responses of data from internal servers to outside requests. Applications listed under LAN initiated column represent the data being transmitted from outside servers to the LAN or requests for data from internal servers. The discovered traffic pattern is presented in terms of 1. Application name 2. User name 3. LAN IP Address In addition to these classification, real time, historical and trend reports are useful in analyzing network traffic to identify the source of network problems. These reports allows you to see which applications and users are responsible for congestion. Organization wise Elitecore Technologies Ltd. 42

43 Traffic Discovery Application wise Data transfer details Report columns Report title Report date Report Icons Application wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Application Name Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays name of the Application Displays data uploaded using the Application Displays data downloaded using the Application Elitecore Technologies Ltd. 43

44 Traffic Discovery LAN IP Address wise Data transfer details Report columns Report title Report date Report Icons LAN IP Address wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format LAN IP Address Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays LAN IP Address which has established the connection Displays data uploaded by LAN IP Address Displays data downloaded by LAN IP Address Elitecore Technologies Ltd. 44

45 Traffic Discovery WAN IP Address wise Data transfer details Report columns Report title Report date Report Icons WAN IP Address wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format LAN IP Address Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays WAN IP Address which has established the connection Displays data uploaded by WAN IP Address Displays data downloaded by WAN IP Address Elitecore Technologies Ltd. 45

46 Traffic Discovery Source Port wise Data transfer details Report columns Report title Report date Report Icons Source port wise Traffic details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format LAN Port Number Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays LAN Port through which the connection was established Displays data uploaded through LAN Port Displays data downloaded through LAN Port Destination Port wise Data transfer details Report columns Report title Report date Report Icons Destination port wise Data transfer details Report duration Report will be displayed in the format selected Elitecore Technologies Ltd. 46

47 Traffic Discovery If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format WAN Port Number Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays WAN Port through which the connection was established Displays data uploaded through WAN Port Displays data downloaded through WAN Port Protocol wise Data transfer details Report columns Report title Report date Report Icons Protocol wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Protocol Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays Protocol name Displays data uploaded Displays data downloaded Elitecore Technologies Ltd. 47

48 Traffic Discovery User wise User wise Data transfer details Report columns Report title Report date Report Icons User wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays User name Click to view Application wise data transfer by User Displays data uploaded by User Displays data downloaded by User Elitecore Technologies Ltd. 48

49 Traffic Discovery Application wise Data transfer by User Report columns Report title Report date Report Icons Application wise Data transfer details by User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Application name Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays Application name Displays data uploaded by User using the particular application Displays data downloaded by User using the particular application Elitecore Technologies Ltd. 49

50 Traffic Discovery User wise Data transfer details Report columns Report title Report date Report Icons User wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User Name Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays User Name Click to view LAN IP Address wise data transfer by User Displays data uploaded by User from particular IP address Displays data downloaded by User from particular IP address Elitecore Technologies Ltd. 50

51 Traffic Discovery LAN IP Address wise Data transfer by User Report columns Report title Report date Report Icons LAN IP Address wise data transfer by User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format LAN IP Address Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays LAN IP Address Displays data uploaded by User Displays data downloaded by User Elitecore Technologies Ltd. 51

52 Traffic Discovery User wise Data transfer details Report columns Report title Report date Report Icons User wise Data transfer details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User Name Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays User Name Click to view WAN IP Address wise data transfer by User Displays data uploaded by User Displays data downloaded by User Elitecore Technologies Ltd. 52

53 Traffic Discovery WAN IP Address wise Data transfer by User Report columns Report title Report date Report Icons WAN IP Address wise data transfer by User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format WAN IP Address Total Upload Total Download Refer to Working with Icons for details Select the format for the drilled down report. Displays WAN IP Address Displays data uploaded by User Displays data downloaded by User Elitecore Technologies Ltd. 53

54 Cache Cache Cache reports allows Administrator to monitor the amount cache used. Administrator can use this information to determine: Whether to increase or decrease the cache size? Whether cache is utilized optimally or underutilized? How much Bandwidth is gained? How much cache was used in the last week/month/year? Cache reports are categorized into: 1) System Usage and 2) Cache Statistics System usage CPU utilization Displays the Cache CPU utilization over a period of time i.e yearly, monthly, weekly and daily utilization. In addition, shows the maximum and average usage. X axis Hours Y axis % usage Blue color Cache % CPU usage Page faults Page faults occur when the system is not able to locate the requested data in the cache. Page faults graph displays the fault rate (number of page faults per minute) occurred over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage. Elitecore Technologies Ltd. 54

55 Cache X axis Hours Y axis Page fault rate Blue color Cache Page faults Cache Disk space utilization Displays how much disk space is used over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage. X axis Hours Y axis Disk space in Bytes Blue color Cache data Summary report Displays the cache usage summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly Elitecore Technologies Ltd. 55

56 Cache Cache statistics Percentage Bandwidth Gain Displays how much bandwidth is gained i.e. how much data is served from Cache, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis Hours/Days/Months Y axis % Gain Blue color Bandwidth Gain Elitecore Technologies Ltd. 56

57 Cache Cache Efficiency Displays the cache efficiency i.e. how much data is served from Cache versus total pages served, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis Hours/Days/Months Y axis Bits/Sec Blue color Total pages served Orange color Pages served from Cache Median Service Time Displays the time taken by DNS to solve the name query and serve the page, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis Hours/Days/Months Y axis Time in millisecs Blue color HTTP service Orange color DNS service time Summary report Displays the cache statistics summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly Elitecore Technologies Ltd. 57

58 Web Surfing reports Web Surfing reports This is a fast way to see if your users are focusing on what they should be accessing on the Internet. It also shows what types of sites individual users or groups of users are visiting. Web Surfing reports gives details Organization, Group or User wise. Web Surfing reports also provides details on attempts made to access blocked sites and users who are trying to access blocked sites. Screen Elements Select Date Start and End date Report format Specifies Report period Select start & end date for the report using Calendar. Refer to Select Date for details Select the report format from the following format Tabular Graph Printable CSV Refer to Report Format fro details Today s Report Click to view current date report Reports list Click report link to view Elitecore Technologies Ltd. 58

59 Web Surfing reports Reports Organization Top 10 sites (Visit wise) Top 10 sites (Data transfer wise) Top 10 Contents (Hit wise) Top 10 Contents (Data transfer wise) Top 10 Categories (Hit wise) Top 10 Categories (Data transfer wise) Group Site Visit HTTP Data transfer HTTP hits by Content hits HTTP data transfer by Content Categories (Hit wise) Categories (Data Transfer wise) Displays top ten sites requested/visited Click linked data (site name) to view list of users with the request counts for the selected site Displays top ten sites from which the maximum amount of bytes transfer was requested Click linked data (site name) to view user wise data transfer details for the selected site Displays top ten content-types requested Click linked data (content-type) to view the list of users with the request counts for the selected content type Displays top ten content-types, data transferred Click linked data (content-type) to view user wise data transfer details for the selected site i.e. list of users consuming most of the bandwidth Displays top ten frequently accessed categories Click linked data to view user wise details Displays top ten categories from which maximum amount of bytes transfer was requested Click linked data to view user wise details Displays Group wise request count Click the linked data (group name) to view the user wise request counts Displays Group wise data transfer measured in bytes Click the linked data (group name) to view the user wise data transferred Displays Group wise content-type request counts Click the linked data (group name) to view the user wise request counts Displays Group wise content-type transfered Click the linked data (group name) to view the user wise content-type transfered Displays Group wise request count for all the categories Click the linked data (group name) to view the user wise request counts Displays Group wise data transfer measured in bytes for all the categories Elitecore Technologies Ltd. 59

60 Web Surfing reports Group wise Exclusive Group wise Customized User Site Visit HTTP Data transfer HTTP Hits by Content type HTTP Data transfer by Content type HTTP Hits by Categories HTTP Data transfer by Categories Click the linked data (group name) to view the user wise data transferred Displays the group wise summary Refer Group wise Exclusive report for details Displays Sites requested For details refer to Site visit report Displays User names who have requested data transfer For details refer to HTTP Data transfer report Displays User names who have requested content types For details refer to HTTP Content type - Requests report Displays Content types-data transfer requests For details refer to HTTP Content type - Data transfer wise report Displays user wise requests for all the categories For details refer to HTTP Hits by Categories Displays user wise data transfer for all the categories For details refer to HTTP Hits by Categories Group wise Exclusive report Displays the User wise surfing details for all the users defined in the selected group Elitecore Technologies Ltd. 60

61 Web Surfing reports Report columns Report title Report date Report Icons Exclusive Web surfing report Report duration Report will be displayed in the format selected To view report in any other format, click on the respective Icon. Report will be displayed in the new window User name Date URL Data transfer Requests Refer to Working with Icons for details User name with which User has surfed Surfing data and time URL accessed Total data transferred from the URL Total requests for the URL Group wise Customized Report Displays the User wise surfing details for all the users defined in the selected group for the seleected number of sites Report columns Report title Sr No Name of the person Surfing time Customized Web surfing report Serial number User name Total time the user has surfed in Hours:Minutes Elitecore Technologies Ltd. 61

62 Name of Uploaded files Uploaded data volume Downloaded data volume Top 3 sites Web Surfing reports Uploaded file names Total uploaded data in Bytes Total downloaded data in Bytes Top 3 sites surfed by the user & number of hits/per site User wise Site visit report Report columns Report title Report date Report Icons Top Users Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name link Number of requests Show all button Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Site wise Request report for the selected User User name Click User name to display Site wise Request report Number of times the Request was placed by the User Displays all the Users Elitecore Technologies Ltd. 62

63 Web Surfing reports Site wise Request Report columns Report title Report date User name Report Icons Top Sites for User Report duration User name Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name Number of requests Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Request wise Summary report for the selected User Site Requested/visited Number of times the Site was requested/visited by the selected User Click Number of requests to view Request wise Summary report for the User Elitecore Technologies Ltd. 63

64 Web Surfing reports Request wise Summary report Report columns Report title Report date Report Icons Request wise Summary report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format URL Path No. of Requests Date Refer to Working with Icons for details Select the format for the drilled down report. Visited/requested URL path Number of times the URL was requested Date and time of request Elitecore Technologies Ltd. 64

65 Web Surfing reports HTTP Data transfer Report columns Report title Report date Report Icons Top Users by Data transfer report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name link Data transfer Click to change the display order Show all button Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Site wise Data transfer report for the selected User User name Click User name to view Site wise Data transfer for the selected User Total data transferred from the URL by the User Displays all the User Elitecore Technologies Ltd. 65

66 Web Surfing reports Site wise Data transfer Report columns Report title Report date Report Icons Site for User (By Data transfer) report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name link Data transfer Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Data transfer Summary report for the selected User Site from which data was transferred Total data transferred from the site by the User Click Data transfer to view Data transfer Summary report Elitecore Technologies Ltd. 66

67 Web Surfing reports Data transfer Summary Report columns Report title Report date Report Icons Data transfer Summary report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format URL Path Data transfer Date Refer to Working with Icons for details Select the format for the drilled down report. Visited/requested URL path Total data transferred from the URL Date and time of transfer Elitecore Technologies Ltd. 67

68 Web Surfing reports HTTP hits by Contents Report columns Report title Report date Report Icons Content type Requests report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name link Number of requests Show all link Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Content-type wise - Requests report for the selected User User name Click User name to display Content-type wise Requests report Number of times the content type was requested Displays all the Users Elitecore Technologies Ltd. 68

69 Web Surfing reports Content-type wise Requests Report columns Report title Report date Report Icons Content-type wise Requests report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Content type Number of requests Show all button Refer to Working with Icons for details Select the format for the drilled down report. Drill down the report to view the Content-type wise - Requests summary report for the selected User Requested Content type Number of times the Content type was requested Click Number of requests to display Content type wise - Requests Summary report Displays all the Users Elitecore Technologies Ltd. 69

70 Web Surfing reports Content type wise Requests Summary Report columns Report title Report date User name Content type URL Path Date Hits Content type wise - Requests Summary report Report duration User name Requested Content type URL Path Time and Date of Request Number of requests Elitecore Technologies Ltd. 70

71 Web Surfing reports HTTP Hits by Categories Report columns Report title Report date Report Icons Categories Visits Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name link Number of requests Refer to Working with Icons for details Select the format for the drilled down report. Users who have requested for all categories Click to view Category wise Requests report Number of times the Request was placed by the User Click to view Site wise Request report Elitecore Technologies Ltd. 71

72 Web Surfing reports Category wise Requests Report columns Report title Report date Report Icons Category wise Requests Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Category name No. of Requests Refer to Working with Icons for details Select the format for the drilled down report. Displays Category requested by the selected User Number of times the Request was placed by the User for the Category Click to view Sitewise Requests for the selected Category and User report Elitecore Technologies Ltd. 72

73 Web Surfing reports Sidewise Requests for Category & User Report columns Report title Report date Report Icons Site wise Requests for Category & User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name Number of requests Refer to Working with Icons for details Select the format for the drilled down report. List of Sites requested by User for the selected Category Click to view User wise Request for Site report Number of times the Request was placed by User for the selected site Click to view Request wise Summary report Elitecore Technologies Ltd. 73

74 Web Surfing reports User wise Requests for Site Report columns Report title Report date Report Icons User wise Requests for Site Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User Name No. of requests Refer to Working with Icons for details Select the format for the drilled down report. List of all the Users who have requested the selected Site Click to view Site wise Request report Number of times the Request was placed by User for the selected site Click to view Request wise Summary report Elitecore Technologies Ltd. 74

75 Web Surfing reports HTTP Data transfer by Categories Report columns Report title Report date Report Icons User wise Data transfer Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name Data transfer Refer to Working with Icons for details Select the format for the drilled down report. Users who have requested for all categories Click to view Category wise Data transfer report Total data transferred by the User Click to view Site wise Data transfer report Elitecore Technologies Ltd. 75

76 Web Surfing reports Category wise Data transfer Report columns Report title Report date Report Icons Category wise Requests Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Category name Data transfer Refer to Working with Icons for details Select the format for the drilled down report. Displays Category requested by the selected User Data transferred by User Click to view Sitewise Data transfer by User for the selected Category report Elitecore Technologies Ltd. 76

77 Web Surfing reports Site wise Data transfer by User & Category Report columns Report title Report date Report Icons Site wise Data transfer by User & Category Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name Data transfer Refer to Working with Icons for details Select the format for the drilled down report. List of Sites from which data transfer was requested by User for the selected Category Click to view User wise Data transfer for Site report Total Data transferred by User for the selected site Click to view Data transfer Summary report Elitecore Technologies Ltd. 77

78 Web Surfing reports User wise Data transfer for Site Report columns Report title Report date Report Icons User wise Data transfer from Site Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User Name Data transfer Refer to Working with Icons for details Select the format for the drilled down report. List of all the Users who have requested data transfer from the selected Site Click to view Site wise Data transfer report Total data transferred by User for the selected site Click to view Data transfer Summary report Elitecore Technologies Ltd. 78

79 Web Surfing Blocked Attempts report Web Surfing Blocked Attempts report Top 10 Blocked Sites (Visit wise) Elitecore Technologies Ltd. 79

80 Web Surfing Blocked Attempts report Report columns Report title Report date Report Icons Blocked Sites by Number of Attempts Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name link Number of Attempts Refer to Working with Icons for details Select the format for the drilled down report. Site name Click to view User wise Attempts for the selected site Total number of times the attempt was made to access the site User wise Attempts for Site Report columns Report title Report date Report Icons Users Attempting to access Site Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name Refer to Working with Icons for details Select the format for the drilled down report. User name Click to view Site wise Attempts by the selected User Elitecore Technologies Ltd. 80

81 Number of Attempts Show all button Web Surfing Blocked Attempts report Total number of times the attempt was made by the user to access the selected site Click to view Attempts details made by user for the selected site Displays all the Users Site wise Attempts by User Report columns Report title Report date Report Icons Site wise Attempt by User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name link Number of Attempts Show all button Refer to Working with Icons for details Select the format for the drilled down report. Site name Total number of times the attempt was made to access the selected site Click to view Attempts details Displays all the Users Elitecore Technologies Ltd. 81

82 Web Surfing Blocked Attempts report Attempts details by User for Site Report columns Report title Report date Report Icons Attempt details Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format URL Path Date No. of Attempts Refer to Working with Icons for details Select the format for the drilled down report. Visited/requested URL path Date and time of attempt Total number of times the access to URL was attempted Elitecore Technologies Ltd. 82

83 Web Surfing Blocked Attempts report Top 10 Blocked Categories (Hit wise) Report columns Report title Report date Report Icons Blocked Categories by Number of Attempts Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Category Refer to Working with Icons for details Select the format for the drilled down report. Category name Number Attempts of Click to view User wise Attempts for the selected Category Total number of times the attempt was made to access the sites from the category Click to view Site wise Attempts for Category Elitecore Technologies Ltd. 83

84 Web Surfing Blocked Attempts report User wise Attempts for Category Report columns Report title Report date Report Icons Users attempting to access Category Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name Number of Attempts Refer to Working with Icons for details Select the format for the drilled down report. User name Click to view Category wise Attempts by the selected User Total number of times the attempt was made by the user to access the selected site Click to view Attempts details made by user for the selected Category Elitecore Technologies Ltd. 84

85 Web Surfing Blocked Attempts report Category wise Attempts by User Report columns Report title Report date Report Icons Category wise Attempt by User Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Category Number of Attempts Refer to Working with Icons for details Select the format for the drilled down report. Category name Total number of times the attempt was made to access the category Click to view Site wise attempts by user for the selected category Elitecore Technologies Ltd. 85

86 Web Surfing Blocked Attempts report Site wise attempts by user for category Report columns Report title Report date Report Icons Site wise Attempt by User for category Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Site name Number of Attempts Refer to Working with Icons for details Select the format for the drilled down report. Site name Click to view User wise Attempts for site Total number of times the attempt was made to access the category Click to view Attemps details Elitecore Technologies Ltd. 86

87 Web Surfing Blocked Attempts report Top 10 Blocked Users (Hit wise) Report columns Report title Report date Report Icons Users attempting to access blocked sites Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name Number of Attempts Refer to Working with Icons for details Select the format for the drilled down report. User name Click to view Category wise Attempts by User Total number of times the attempt was made to access the blocked sites Click to view Attemps details Elitecore Technologies Ltd. 87

88 Customized Web Surfing report Customized Web Surfing report Search The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group and sites accessed by the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined, time, specific period and sites which user has accessed. You can even search for user name containing specific alphabet. You can search for a specific user and view the summary or detailed report of the user web surfing activity i.e. site name, number of hits and total data transferred from the site. Search criteria fields Start and End date & time Search Type Summary Details Search Engine Category Search for Search period Use Calendar to select the search dates Displays the summary of the search result Displays the detailed search result Displays the search result if the specified user has used Google search engine to search any information. Specify the search criteria Available criteria User Group Elitecore Technologies Ltd. 88

89 User name (Only if Search criteria is User ) Group name (Only if Search criteria is Group ) Site name (Only if Search criteria is Details ) Catgory name (Only if Search criteria is Category ) Customized Web Surfing report Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if A is specified the result will display all the user names starting with A or containing A Select the group from the list for which the information is to be searched within the selected time period Specify the site name for which the information is to be searched within the selected time period Searches for the string specified i.e. if A is specified the result will display all the sites starting with A or containing A Specify the category name for which the information is to be searched within the selected time period Searches for the string specified i.e. if A is specified the result will display all the sites starting with A or containing A Elitecore Technologies Ltd. 89

90 Internet Usage Internet Usage Internet usage report is the comprehensive analysis of Internet usage by all the users. It gives the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet. Report generated gives details based on Organization, Package or User. Reports Organization Date wise usage Top 10 Users (Data transfer wise) Top 10 Surfing time Users Top 10 Groups by Data transfer wise Top 10 Surfing time Groups Displays date wise Internet usage report Displays top 10 users who have requested maximum data transfer during the specified period. Click the linked data (User name) to view the date wise data transfer details for the selected user Displays top ten Users who had used maximum surfing time during the specified period. It displays total surfing time of individual Users Click the linked data (User name) to view the date wise surfing time details for the selected user Displays top ten groups from which maximum data transfer was done Click the linked data (User name) to view the date wise data transfer and surfing time details for the selected user Displays top ten groups which had used maximum of surfing time Elitecore Technologies Ltd. 90

91 Group Group wise Data transfer Group wise Surfing time Group wise Exclusive User Userwise Data transfer Userwise Surfing time Internet Usage Click the linked data (User name) to view the date wise surfing time details for the selected user Displays group wise data transfer details Click the linked data (group name) to view the user wise data transfer details for the selected group Displays group wise surfing time details Click the linked data (group name) to view the user wise surfing time details for the selected group Displays the group wise summary Refer Group wise Exclusive report for details Displays details of Data transfer For detail refer to User wise Data transfer report Displays details of Surfing time used by Users For details refer to User wise Surfing time report Elitecore Technologies Ltd. 91

92 Internet Usage Group wise Exclusive report Displays the user wise surfing details for all the users defined in the selected group Report columns Report title Report date Report Icons Exclusive Internet Usage report Report duration Report will be displayed in the format selected To view report in any other format, click on the respective Icon. Report will be displayed in the new window User name Date Start time Stop time Used time IP address Download Bytes Upload Bytes Data transfer Refer to Working with Icons for details User name with which User has surfed Session date Session start time Session stop time Total Session time, represented in Hours & minutes IP address from where User had logged on Data Downloaded by the User Data uploaded by the User Total data transferred (Uploaded + Downloaded) by the User Elitecore Technologies Ltd. 92

93 Internet Usage User wise User wise Data transfer Report columns Report title Report date Report Icons User wise Data transfer Report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Username Click to change the display order Data download Click to change the display order Data Upload Click to change the display order Data transferred Click to change the display order Percentage Data transfer used Refer to Working with Icons for details Select the format for the drilled down report. User name Click User name link to view User wise Date wise Data transfer report Data Downloaded by the User Data uploaded by the User Total data transferred (Uploaded + Downloaded) by the User Percentage used from the total usage Elitecore Technologies Ltd. 93

94 Internet Usage User wise - Date wise Data transfer report Report columns Report title Report date Report Icons User wise - Date wise Data transfer Report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Date Data download Data Upload Data transferred Used time Refer to Working with Icons for details Select the format for the drilled down report. Usage date Click Date to view the User Session wise Internet Usage report Data Downloaded by the User on the particular date Data uploaded by the User on the particular date Total data transferred (Uploaded + Downloaded) by the User on the particular date Total time used by the User on the particular date Elitecore Technologies Ltd. 94

95 Internet Usage User wise Session wise Internet Usage report Report columns Report title Date IP Address Live IP Address Start time Stop time Used time Data Download Data Upload Data transfer User Session wise Internet Usage Report Report date IP address from which User had logged in Live IP address, if user is using live IP address for surfing Session start time Session stop time Session time Data Downloaded during the session Data uploaded during the session Total data transferred (Uploaded + Downloaded) during the session Elitecore Technologies Ltd. 95

96 Internet Usage User wise Surfing report Report columns Report title Report date Report Icons User wise Surfing time report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format User name link Time Usage (Hours : Minutes) Refer to Working with Icons for details Select the format for the drilled down report. User name Click User name to view User wise - Date wise Surfing time report Total time used by the User, represented in Hours & minutes Elitecore Technologies Ltd. 96

97 Internet Usage User wise Date wise Surfing time Report columns Report title Report date Report Icons User wise - Date wise Surfing time report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Next report format Date Surfing time Refer to Working with Icons for details Select the format for the drilled down report. Surfing date Click Date to view User Session wise Internet Usage report Total hours surfed on the particular day, represented in Hours :Minutes Elitecore Technologies Ltd. 97

98 Customized Internet Usage reports Customized Internet Usage reports Search The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group, and IP address of the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined and specific period and time. You can even search for user name containing specific alphabet. Search result gives the complete Internet Usage report i.e. surfing time and data transferred per session based on the specified search criteria Search criteria fields Start and stop date & time Search for User name (Only if Search criteria is User ) Group name (Only if Search criteria is Group ) IP Address Search period Use Calendar to select the search dates Specify the search criteria Available criteria User Group Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if A is specified the result will display all the sites starting with A or containing A Select the group from the list for which the information is to be searched within the selected time period Specify the IP address for which the information is to be searched within the selected time period Elitecore Technologies Ltd. 98

99 Customized Internet Usage reports Elitecore Technologies Ltd. 99

100 Printer Usage Printer Usage Reports Organization Organization wise usage Top 10 Users Group wise Group wise Printer usage User wise Userwise Printer usage Displays date wise printer usage Displays top ten users in the organization who have used printer service maximum number of times Click the linked data (user name) to view the date wise printer usage for the selected user Displays date wise printer usage Click the linked data (group name) to view the user wise printer usage for the selected group Displays user wise printer usage Click the linked data (user name) to view the date wise printer usage for the selected user User wise Printer Usage Elitecore Technologies Ltd. 100

101 Printer Usage Report Columns Report title Report date Report Icons Printer Usage report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window User name No. of pages Percentage of total used Refer to Working with Icons for details Name of the user who has used printer Click to view User wise - Date wise usage report Number of pages printed by the user Percentage used User wise - Date wise usage report Report Columns Report title Report date Report Icons Printer Usage report Report duration Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window User name Refer to Working with Icons for details Name of the user who has used printer Elitecore Technologies Ltd. 101

102 Printer Usage Date No. of pages Percentage of total used Date on which printer was used Click Date to view the Printer usage summary report for the selected user Number of pages printed by the user on the particular date Percentage used Printer Usage Summary report Report Columns Report title Report date User name Report Icons Printer Usage Summary report Report date Name of the user who has used printer Report will be displayed in the format selected If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window IP address Print time No. of pages Document name Refer to Working with Icons for details IP address from where the print command was issued Time when the print command was issued Number of pages printed by the user on the particular date Name of the document printed Elitecore Technologies Ltd. 102

103 Mail Mail Mail reports gives the information/statistics on the volume of the messages passing through the system both in terms of quantity and size measured in bytes. Mail reports will displayed only if Mail Services module is enabled. Reports Organization wise User wise Top 10 Senders by Quantity Top 10 Senders by Size Top 10 Receivers by Quantity Top 10 Receivers by Size Displays date wise total mails sent and size Displays user wise total mails sent and size Displays top ten address from where maximum number of mails were sent Displays top ten address from where maximum sized of mails were sent Displays top ten address which received maximum number of mails Displays top ten address which received maximum sized mails Elitecore Technologies Ltd. 103

104 Audit Log Audit Log Displays the log details for the specified duration. It helps in knowing who did what and when i.e actions taken by the administrators of the server. Elitecore Technologies Ltd. 104

105 Customized Audit log report Customized Audit log report Search The Search facility enables you to concentrate on the information that you particularly want to see. When you use Search, you can specify several search criteria. For example, you can search for users by action and IP address. Search result gives the detailed report i.e. who took what action and when and from which IP address, based on the specified search criteria Search criteria fields Start and stop date Action by IP Address Search period Use Calendar to select the search dates Specify the user name for whom the information is to be searched within the selected time period Specify the IP address for which the information is to be searched within the selected time period Elitecore Technologies Ltd. 105

106 Customized Audit log report Manage Reports Notification Cyberoam allows scheduling generation of certain predefined/proactive reports at regular interval and then automatically them to the specified users. Reports Mail Server Address Update button Report name Frequency Specify Mailserver IP address ie. Mail host IP address which is to be used to distribute reports Updates and saves the mail server settings Displays list of reports which can be scheduled for automatic generation and mailing. Click the report to be configured Displays report generation and mailing schedule Displays receiver s address Elitecore Technologies Ltd. 106

107 Customized Audit log report To schedule report generation click the required report. It will open the following screen: Screen Elements Update Report Notification frequency Specify when you want to run the report and send from the options Daily, Weekly and Never From Specify sender s address To Specify receiver s address CC Specify receiver s address BCC Specify receiver s address Subject Specify a message title Save button Saves the configuration Cancel button Cancels current operation Elitecore Technologies Ltd. 107

108 Customized Audit log report List of reports which can be scheduled: Category wise Trends Displays Category wise Hits in the form of pie chart. Google search Keywords Displays the Keywords searched in Google along with the user name who performed search and time of search. Blocked Categories Displays total number of attempts for blocked categories Application wise Traffic details Displays application wise data transferred. Elitecore Technologies Ltd. 108