CitiDirect ACH. Release Guide for Corporate Users

Transcription

1 CitiDirect ACH Release Guide for Corporate Users

2 Table of Contents Changes in Corporate Customer... 4 Optional Profile Approval Queue Added... 4 EPA Setup Changes... 8 Control Totals Ability to Delete/Reverse from Account Search Optional Delete/Reversal Approval Queue Added... 18

3 Changes in Corporate Customer Optional Profile Approval Queue Added Corporate Users will see the new tab Profile Approvals under Corporate Administration tab only if they have been set-up as such in their Corporate Profile, under "Dual Authorizations", with their "Profile Actions" radio button set to "Required" by Bank Admin. If a client is set for dual authorization of profiles, they must have a minimum of 2 Corporate Administrators. We highly recommend client to build a third Administrator to account for turnover and staff vacations. Process Example: Maker creates the new user or group, and then checker will see that change for approval in his "Profile Approvals" queue. The new tab Profile Approvals will be added under Corporate Administration tab as seen in below screen. Before setup After setup Profile Approvals in Corporate Admin: This is used for providing approvals to the newly created user. 4 P a g e

4 Select the record by clicking on radio button and press Approve/Reject tab. Now for approving the user click on Approve button. 5 P a g e

5 After getting the approval, status will be seen as approved under profile approvals page. Reject button can be used if user is to be rejected. 6 P a g e

6 As the user is rejected, status will be shown as rejected in Profile approvals page. 7 P a g e

7 EPA Setup Changes New checkbox No Authorization End date specified has been added and in Transaction type code checking and savings has been added. Below is an Old screen of EPA setup. 8 P a g e

8 Below is a new screen of EPA setup. 9 P a g e

9 If User checks in No Authorization End Date Specified checkbox then there is no need to mention End date in Authorization End Date box. Note: Only Checking and Debit are available to the corporate customer. 10 P a g e

10 Missing Company ID Troubleshooting: In order for clients to manage their debit filters, they must: 1. Have any full account blocks or "post no debits" designations removed from their account at the account level. 2. Must have an ACH debit block on their account at the PEP+ level. If the client gets a screen similar to below, but "Company ID" field isn't present, it's likely there's an account level block that must be removed. Clients should speak to their account managers to have this designation removed. For example: Missing Company ID: Correct Company ID Appears: 11 P a g e

11 Control Totals Control Totals report screen has been changed in this release. Below is the screenshot of old version screen. In this release the bold fonts of control total reports have been removed and now reports can be viewed in normal fonts. 12 P a g e

12 Below is the screenshot of new version screen. 13 P a g e

13 Ability to Delete/Reverse from Account Search This new feature is especially helpful to clients with large batches (over 7500 items), where clients can conduct specific account searches and initiate deletions or reversals from this screen. 14 P a g e

14 The clients can conduct account search after entering required fields as seen in below screen. 15 P a g e

15 A new configurable functionality was added to the Account Search where a below warning message is shown to the user when he or she does not provide filter criteria other than in the mandatory fields. If a user clicks on CANCEL, he/she remains on the same search screen for adding additional criteria for the required search. But if he/she clicks on OK button, then a screen will be displayed only for what criteria has been entered during search. The benefit of entering in the additional fields, is that the system can identify the item in question faster and more accurately. 16 P a g e

16 The details of the account will be displayed as in below screen and from here client can initiate deletions or reversals. After initiating deletions or reversals, it is sent for approval (if client has a new feature turned-on for dual approvals discussed in next section) as displayed in below screen. 17 P a g e

17 Optional Delete/Reversal Approval Queue Added Currently, if a client is set-up for dual authorization for deletions/reversals and a deletion/reversal is initiated, the approver must conduct an originator browse, identify the item and approve it. There is no approval queue as such. The new tab Delete/Reversal Approval has been added under warehouse tab. Clients will no longer have to search for deletion/reversal items requiring approval. Old New Delete/Reversal Approval in warehouse: Select the record by clicking on radio button and press Approve/Deny tab. If a record is to be approved, click on Approve and if it is to be rejected, click on Deny. 18 P a g e

18 IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the promotion or marketing of any transaction contemplated hereby ( Transaction ). Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor. Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements. This presentation is not a commitment or firm offer and does not obligate us to enter into such a commitment, nor are we acting as a fiduciary to you. By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the information contained herein and the existence of and proposed terms for any Transaction. We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us. We will ask for your complete name, street address, and taxpayer ID number. We may also request corporate formation documents, or other forms of identification, to verify information provided Citibank, N.A. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world. 19 P a g e