LexisNexis Driver Discovery

Transcription

1 How to Read L e x i snexis Driver Discovery

2 LexisNexis shall not be liable for technical or editorial errors or omissions contained herein The information in this publication is subject to change without notice and is provided as-is without a warranty of any kind Nothing herein should be construed as constituting a warranty, as any applicable warranty is exclusively contained in your signed agreement with LexisNexis All names in the text, or on the sample reports and screens shown in this document, are of fictitious persons and entities Any similarity to the name of any real person, address, school, business or other entity is purely coincidental LexisNexis CLUE Auto is a consumer reporting agency product provided by LexisNexis Risk Solutions Inc and may only be accessed in compliance with the Fair Credit Reporting Act, 15 USC 1681, et seq Due to the nature of the origin of public record information, the public records and commercially available data sources used in reports may contain errors Source data is sometimes reported or entered inaccurately, processed poorly or incorrectly, and is generally not free from defect This product or service aggregates and reports data, as provided by the public records and commercially available data sources, and is not the source of the data, nor is it a comprehensive compilation of the data Before relying on any data, it should be independently verified The LexisNexis Driver Discovery product is not provided by consumer reporting agencies, as that term is defined in the Fair Credit Reporting Act (15 USC 1681, et seq) (FCRA), and does not constitute consumer reports, as that term is defined in the FCRA Accordingly, the Driver Discovery product may not be used in whole or in part as a factor in determining eligibility for credit, insurance, employment or for any other eligibility purpose that would qualify it as a consumer report under the FCRA LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc CLUE is a registered trademark of LexisNexis Risk Solutions Inc Other products and services may be trademarks or registered trademarks of their respective companies Copyright 2018 LexisNexis 2

3 C o ntents Introduction 4 Report Overview 5 Report Header Section 6 Header Field Descriptions 6 Driver Discovery Processing Status 7 Additional Drivers Section 7 Additional Drivers Field Descriptions 8 Inquiry Data Section 8 Report Footer 9 3

4 I n t r oduction By providing information furnished by participating states, LexisNexis Driver Discovery can assist you in identifying possible unreported drivers in a household You may use the Driver Discovery reports alone, or in conjunction with a LexisNexis CLUE Auto report to more accurately identify potential risk Information returned in the Driver Discovery reports should be independently verified with the insurance applicant and, absent such verification, should not be utilized by customer for underwriting purposes 4

5 R e p ort Overview This section contains a full version of a Driver Discovery report Full Report Sample 5

6 R e p ort Header Section The Report Header section of the Driver Discovery report contains general information related to the transaction, including the date and time the report order was placed and completed, the case ID, requestor account/billing information, and Driver Discovery service processing status, among other data Header Field Descriptions The following table provides information about what each header field means Report Header Field Descriptions Report Header Field Case ID Quoteback Account Node/Location User ID Special Billing ID Reference Number Processing Status Description This is the unique order identification information you supplied in your order This is additional order identification information This is your LexisNexis account number Maximum length is nine characters This is the Node ID LexisNexis assigned you or your business/branch location that is set up with LexisNexis This is the user ID utilized by the individual ordering the report This is an alphanumeric field that may be used by the ordering company to identify orders on a customer s bill This field displays only if your account is set up for it This is a system-generated, 14-digit report identification number that identifies a specific report If you have questions about your report, provide this number to a LexisNexis representative when you call Technical Support This indicates the processing status of your Driver Discovery report (see the following section for all statuses) 6

7 Driver Discovery Processing Status The following table lists all the possible processing statuses with the Driver Discovery report Status Message Descriptions Status Message Processing complete, with results information Processing completed; results clear Not processed; access not permitted Not processed; invalid account number Not processed; Insufficient search data Explanation Processing completed successfully, and based on the type of report requested, there are additional drivers returned on the report Processing completed successfully, and based on the type of report requested, there are no additional drivers returned The account number on the order is not set up with LexisNexis to receive Driver Discovery report The account number on the order is not valid The order is missing significant information and cannot perform a search on the database A d d i tional Drivers Section This section contains information on additional drivers found The maximum number of additional drivers that may be returned here is 10 7

8 Additional Drivers Field Descriptions The following table provides information about each field name in the Additional Drivers section of the report Field Descriptions Name DOB (date of birth) Gender Driver License Type Field Name Driver License State Driver License Number Driver License Expiration Date SSN (Social Security number) Name is always provided Provided when available Description License type information varies by state; refer to US Identification Manual or state s Driver s Manual for definitions Provided when available SSN is provided when available The last four digits of a discovered driver's SSN are returned as zeros (0s) If no additional drivers are found, this section is empty I n q u iry Data Section The Search Request section lists the search criteria provided by the insurance company This section is a listing of data submitted on the inquiry, including: Name, Address, and DOB This data is echoed back, meaning you will not see information listed here that was not initially entered as part of the search 8

9 R e p ort Footer This final section of the Driver Discovery report provides contact and accountability information for both the report data and for LexisNexis Notably: Any clarifications or disclaimer notices related to the data contained in the Driver Discovery report, including a reiteration of the DPPA (Driver s Privacy Protection Act) Permissible Use chosen by the user ordering the report Source information for the Driver Discovery report the CLUE Auto database Contact information for the LexisNexis Technical Support Contact information for the LexisNexis Consumer Contact Center in case the Consumer wants to dispute any of the data on this report 9