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1 INDEX Symbols.cshrc file modifying 2-8.profile file modifying 2-8.rhosts file for RCP 5-17 A adding inventory data 5-4 admin role changing login 4-7 changing login password 4-8 default login username 4-5 logging in 4-4, 4-6 predefined login C-3 administrator folders figure 4-7 administrator tasks logging out 4-13 performing 4-4 securing the server 4-7 system security guidelines C-2 AIX RCP server software configuring 5-18 AIX server processes configuring 2-4 AIX system software requirements for 1-2 alternative port accessing Essentials server through 4-2 approver role at.allow file adding user bin to 5-20 at.deny file removing user bin from 5-20 ATM networks seed devices for 3-4 attributes See device attributes authentication process in Essentials C-4 Availability application setting up 5-8 B back-end processes security issues C-2 status (table) 6-2 troubleshooting A-2 backing up procedures for Essentials 2-16 of current data files 2-16 with bin in at.deny file (note) 2-16 backup directory changing ownership of 2-16 bin security issues C-1 browsers See web browsers C cache setting on browsers 2-6 troubleshooting settings 2-8 troubleshooting size of A-11 Index 1

2 C (continued) Catalyst 3000 series switches software versions for LANE discovery 3-5 Catalyst 5000 series switches configuring for Syslog 5-10 software versions for LANE discovery 3-5 CCO adding device support from 3-8 obtaining login privileges 5-7, 5-15 services provided xix CDDM incompatibility with Essentials A-12 CD-ROM drives mounting locally B-1 mounting remotely B-3 unmounting B-4, B-5 Cisco Connection Online See CCO Cisco DNS/DHCP Manager See CDDM Cisco IOS devices configuring for Syslog 5-9 CiscoView adding new devices to 3-8 determining device packages to install 3-5 installing 3-7 CiscoWorks importing devices from 5-6 versions supported for device imports 2-10 CiscoWorks for Switched Internetworks (CWSI) importing devices from 5-6 versions supported for device imports 2-10 CiscoWorks2000 family product structure 1-1 client environment setting PATH statement 2-8 clients configuring 2-6 hardware and software requirements 2-5 collect.info command for troubleshooting server A-13 command-line commands viewing 2-9 comma-separated value files See CSV files communities.dat file description 3-7 configuration archive modifying device configurations in 5-13 setting up 5-12 configuration mode entering 5-9 configuring AIX server processes 2-4 Essentials server 4-10 quick reference for Essentials (table) 5-2 Contract Connection application entering information in 5-7 login privileges for 5-7 conventions used in documentation xvii cookies configuring browsers for 2-7 CSV files importing devices from 5-6 sources of devices 5-4 custom installation description 2-14 following preinstallation checks 2-13 running 2-15 CWSI Campus applications in 3-1 product structure 1-1 reinstalling 1-3 removing 3-8 removing in sequence (note) 2-17 sequence of product installation (caution) 1-1 starting 3-8 system requirements (table) 1-2 versions supported for device imports 2-10 cwsiinstall.log file description 3-7 Index 2 Installing Resource Manager Essentials and CWSI Campus on AIX

3 C (continued) cwuser username default user 5-17 D daemon descriptions of states (table) 6-5 enabling RCP 5-18 enabling TFTP 5-15 Daemon Manager tool default port for 2-10 daemons.log file debugging messages written to 6-2 debugging messages written to daemons.log file 6-2 written to log file 6-1 default logins changing 4-9 changing (note) 4-6 table 4-5 default ports for Daemon Manager 2-10 desktop description 4-3 device attributes changing 5-7 device configurations modifying 5-13 device imports software support for 2-9 device integration files See DIF device packages determining for installation 3-5 device passwords adding 5-14 device view See static view devices access information for 5-4 adding single 5-4 checking status of 5-5 importing from local NMS 5-6 importing from remote NMS 5-6 populating network inventory with 5-4 status of managed 5-5 troubleshooting added device information A-11 troubleshooting imported devices A-12 DIF importing devices from 5-6 sources of devices 5-4 directories troubleshooting after installation A-6 DIServer stopping and restarting A-11 troubleshooting A-11 dmgtd.log file managing 6-2 documentation conventions used in xvii in CD-ROM package xv on the Web xv printing xvii related to Installation Guide xviii drawers description 4-3 E EarlyLook preview release removing 2-3 environmental variables setting 2-8 error message log using 5-9 Index 3

4 E (continued) error messages description A-8 during custom installation 2-15 during express installation option 2-14 during installation (table) A-8 during preinstallation checks 2-13 proxy A-10 storing and managing 6-2 tracking 5-9 troubleshooting A-8 types A-8 written to file 6-1 Essentials configuring the server 4-10 downloading added functionality 2-17 incompatibility with CDDM A-12 product structure 1-1 quick reference for preparing to use (table) 5-2 reinstalling 1-3 removing in sequence (note) 2-17 security C-1 sequence of product installation (caution) 1-1 system requirements (table) 1-2 terminating installation (note) 2-12 upgrading 2-16 express installation description 2-14 following preinstallation checks 2-13 running 2-14 time requirements 2-11 F failed installation troubleshooting A-4 FAQs accessing xix file ownership security issues C-1 file transfer method selecting RCP as active 5-19 file transfer server enabling RCP server as 5-17 See TFTP server files dmgtd.log file 6-2 security issues C-1 troubleshooting after installation A-6 foreground processes in Essentials C-2 frames description 4-3 G guest role changing login password 4-9 default login username 4-5 predefined login C-3 H help using online xvi Help button description 4-4 help desk role host name requirements installation prerequisites 2-10 HP OpenView importing devices from 5-6 versions supported for device imports 2-9 HTTP server default port for 2-10 Index 4 Installing Resource Manager Essentials and CWSI Campus on AIX

5 I importing devices from a file 5-6 inventory data 5-4 sources for devices 5-4 imports See device imports informational messages logging in 5-10 installation log file location 2-15 installing CiscoView 3-7 cleaning up failed or incomplete installations A-4 custom installation option 2-14 CWSI Campus 3-5 error messages during (table) A-8 Essentials 3-4 express installation option 2-14 from local CD-ROM 2-12 from remote CD-ROM 2-12 preinstallation checks 2-12 prerequisites for 2-3 quick reference for CWSI Campus (table) 3-2 quick reference for Essentials (table) 2-2 quick reference for Essentials and Campus (table) 1-4 running the installation program 2-12 terminating Essentials installation (note) 2-12 time requirements 2-11 See also custom installation; express installation installp command to clean up partial installations A-6 interface description 4-3 Inventory application setting up 5-4 inventory data adding or importing 5-4 IP address servers 2-10 use of 2-10 J Java enabling 2-6, A-10 JavaScript enabling 2-6 L LANE discovery software versions for (table) 3-5 LightStream 1010 switches software versions for LANE discovery (table) 3-5 local7.info file checking path and permissions 5-11 log messages storing 6-1 written to syslog facility 6-1 logging in as administrator 4-4, 4-6 logging out as administrator 4-13 Login Manager dialog box figure 4-6 login privileges for CCO 5-7 logins assigning roles C-3 default (table) 4-5 groupings of access privileges 4-5 predefined C-3 Logout button description 4-4 Index 5

6 M man pages using 2-9 managed devices description 5-4 verifying status of 5-5 MANPATH variable setting 2-9 messages See log messages Microsoft Internet Explorer versions supported 2-5 Modify User dialog box figure 4-9 mounting local CD-ROM drives B-1 remote CD-ROM drives B-3 N navigation tree description 4-3 Netscape Navigator versions supported 2-5 network admin role network administrator prerequisite skills xv network management system databases See NMS databases network operator role NMS databases importing devices from 5-4, 5-6 NMSROOT variable setting 3-9 notes meaning of xviii O off machine connectivity security issues C-2 online help using xvi Open Server Gateway port Osagent port P passwords adding device passwords to the inventory 5-14 changing admin login 4-8 changing default user 4-5, 4-7 changing guest login 4-9 changing user C-3 default user logins 4-5 in configuration archive set up 5-12 patches bos.rte.install bos.rte.libpthreads required for Essentials server system 2-4 xlc.rte PATH statement setting 2-8 permissions security issues C-1 polling options setting up 5-8 populating network inventory methods 5-4 ports See also default ports preferences setting 5-14 Index 6 Installing Resource Manager Essentials and CWSI Campus on AIX

7 P (continued) preinstallation for CWSI Campus 3-3 removing previous application versions 3-4 preinstallation checks types of results 2-12 prerequisites for installation administrator network skills xv host name 2-10 server environment 2-3 printing documentation xvii privileges login roles and 4-5 process failures description (table) A-3 troubleshooting A-2 process status descriptions of states (table) 6-5 of back-end processes (table) 6-2 viewing 6-2 proxy errors troubleshooting A-10 Q quitting See logging out R RCP creating remote user account 5-17 selecting as active file transfer method 5-19 setting up 5-17 RCP daemon enabling 5-18 RCP-enabled devices verifying 5-13 Reachability Dashboard displaying 5-9 reinstalling CWSI Campus 1-3 Essentials 1-3, 2-16 preparing for A-4 remote copy protocol See RCP removing CWSI Campus 3-8 EarlyLook preview release 2-3 Essentials 2-17 previous software versions 2-3 previous versions of CWSI Campus or CWSI 3-4 sequence (note) 2-17 resizing web browser window A-11 Resource Manager Essentials See Essentials restarting Essentials server 2-10 syslog process 5-11 roles root privileges at installation C-1 root user ids settings C-2 router messages logged to local7 6-1 routers configuring for syslog analysis 5-9 software versions for LANE discovery (table) 3-5 runtime security issues C-2 Index 7

8 S scheduling mechanism in Essentials 6-2 security for applications C-3 for servers 4-7, C-1 in Essentials C-1 seed devices determining 3-4 requirements for 3-5 self-tests collecting information A-4 serial numbers changing 5-7 servers accessing 4-2 collecting information about A-13 installation prerequisites for 2-3 IP address 2-10 naming 2-10 reports on A-2 restarting with commands entered as root 2-10 securing 4-7, C-1 starting A-10 stopping A-10 troubleshooting A-9 troubleshooting status of A-2 setup quick reference for Essentials (table) 4-2 severity level 6 description 5-10 Simple Network Management Protocol See SNMP SNMP seed device requirements and 3-5 SNMP community strings verifying 3-7 software for LANE discovery 3-5 upgrading with software management 5-13 software images system requirements for 5-13 Software Management application setting preferences 5-14 setting up 5-13 troubleshooting installation A-12 starting CWSI Campus 3-8 static view creating 5-6 status of processes back-end processes (table) 6-2 stopping syslog process 5-11 superuser description 4-5 logging in as 3-6 predefined login C-3 switches configuring for syslog analysis 5-9 See also Catalyst 3000 and 5000 series switches Syslog Analysis application setting up 5-9 troubleshooting A-12 syslog configuration file verifying settings in 5-11 syslog facility for log messages 6-1 syslog messages verifying processing of 5-11 syslog process stopping and restarting 5-11 Syslog Standard Report creating 5-12 system admin role system administrators setting environmental variables for 2-8 Index 8 Installing Resource Manager Essentials and CWSI Campus on AIX

9 S (continued) System Configuration dialog box 4-11 System Configuration dialog box information (table) 4-12 system files modified during installation 2-11 system requirements by product (table) 1-2 for client workstations or PCs 2-5 for storing software images 5-13 hardware and software version requirements (note) 2-3 T TAC support for Cisco-provided code A-13 TCP ports Technical Assistance Center See TAC technical support from Cisco xix termination during Essentials installation (note) 2-12 during login C-4 tests See self-tests TFTP incompatibility with Syslog Analysis A-12 TFTP server enabling TFTP daemon 5-15 files, stored 5-17 setting up 5-15 verifying that TFTP is enabled 5-16 tftpboot directory creating 5-16 troubleshooting A-12 time requirements for installation of applications 3-7 for installing Essentials 2-11 Trivial File Transfer Protocol See TFTP troubleshooting accessing servers A-9 added devices A-11 cleaning up failed installations A-4 collecting self-test information A-4 directories or files after installation A-6 DIServer A-11 disk cache settings 2-8 failed or incomplete installations A-4 importing device information A-12 installation error messages A-8 navigation tree tools for A-2 process failures A-2 proxy errors A-10 server status A-2 servers A-13 Software Management installation A-12 stopping and restarting server A-10 Syslog Analysis installation A-12 syslog configuration A-12 web browser cache size A-11 web browsers A-10 U UDP ports umount command using B-4 uninstall command removing previous versions with 3-4 uninstall.sh script using 2-17 Index 9

10 U (continued) uninstalling See removing UNIX workstations importing remote devices from 2-9 unmounting local CD-ROM drives B-4 remote CD-ROM drives B-5 upgrades accessing product information 4-4 upgrading Essentials 2-16 user account creating remote 5-17 default name 5-17 user bin adding to at.allow file 5-20 privileges C-1 troubleshooting during Software Management installation A-13 UNIX C-2 web servers default port for 2-11 security C-1 Windows NT systems import capabilities not supported 2-9 W warning messages description A-8 Web Cisco documentation on xv web browsers accessing Essentials with 4-2 configuring 2-6 resizing the window A-11 setting the cache 2-6 supported 2-5 troubleshooting A-10 See also cache web server configuration file IP address in 2-10 Index 10 Installing Resource Manager Essentials and CWSI Campus on AIX

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