System and Software Support Plan (SSSP)

Transcription

1 System and Software Support Plan (SSSP) Fōkcus Team 08 Name Role Steven Holland Requirement Engineer, Prototyper Arik Oganesian Operation Concept Engineer, Software Architect Marco Alvarez Feasibility Architect, Software Architect Pin-Chih (Bill) Lin Prototyper, Software Architect Tatsuhiko (Tats) Tomita Hamed Sadeghi Dennis Xiang Lifecycle Planner, Software Architect Project Manager, Prototyper IIV&V, Quality Focal

2 Version History Date Author Version Changes made Rationale 04/25/17 TT 1.0 Added expected information in each section To comply with Instructional ICM-Sw standard SP_ASBUILT_S17b_T08_V1.0.docx ii Version Date: 4/25/17

3 Table of Contents SYSTEM AND SOFTWARE SUPPORT PLAN (SSSP)... I VERSION HISTORY... II TABLE OF CONTENTS... III TABLE OF TABLES... IV 1. Support Objectives and Assumptions Support Objectives Support Support Strategy Support Lifetime Release Strategy Release Process Support Environment Hardware Software Support Responsibilities... 5 SP_ASBUILT_S17b_T08_V1.0.docx iii Version Date: 4/25/17

4 Table of Tables Table 2: Stakeholders and their supporting responsibilities... 5 SP_ASBUILT_S17b_T08_V1.0.docx iv Version Date: 07/30/12

5 1. Support Objectives and Assumptions 1.1 Support Objectives Provide client with the functional application. Train the client to understand the ios source code and the backend algorithms and how to store/retrieve data from the server. Provide enough documentation so a future development team can modify the system. 1.2 Support Continuity of funding, staffing, and upper management support. Controllable interfaces with interoperating systems. (such as Firebase) Stability of requirements and schedules for each release. SP_ASBUILT_S17b_T08_V1.0.docx 1 Version Date: 4/25/17

6 2. Support Strategy 2.1 Support Lifetime Short-term (by the end of spring 2017 semester) o Training the client and/or future developers o Hand in technical documentation to the client Long-term (after the spring 2017 semester) o Some team members will continue beyond the scope of CSCI 577a&b 2.2 Release Strategy Milestone Cohort #2 release Final commit Roll out Self- Soft launch Sustaini Release 10 mentors 10 mentors 100 mentors 5 entrepreneurs 5 entrepreneurs 50 entrepreneurs Pilot #1 Cohort #2 Roll out Document ios App Hand over Transition Documents Additional Features? Curriculum Apple Store Release Backend Matching 1st Ver. Ready for practical use Improve Algorithm? Test UI Test Additional Tests? Figure 1 Release strategy By the end of this semester (in May 2017), we will release the 1 st version of the app. After that, some of us will continue the development (including matching algorithm, testing, or additional features) towards the roll out, Feb Release Process <Until the roll out> Upload the app to itunes Connect SP_ASBUILT_S17b_T08_V1.0.docx 2 Version Date: 4/25/17

7 The client can download the app through TestFlight (an ios application) Test it through the acceptance test The client gives us the feedbacks <After the roll out> The same as <Until the roll out> If everything is OK with the client, the team will upload the app to AppleStore SP_ASBUILT_S17b_T08_V1.0.docx 3 Version Date: 4/25/17

8 3. Support Environment 3.1 Hardware Mac (Xcode 8.1) iphone with ios Software Xcode 8.1 Github (both for ios app and Matching Alg. on cloud) Cloud services Firebase AWS lambda -> Google Cloud Functions (in the middle of porting) Apple Development (incl. itunes Connect, TestFlight) SP_ASBUILT_S17b_T08_V1.0.docx 4 Version Date: 4/25/17

9 4. Support Responsibilities Some of the team members will volunteer to develop out application after this semester (May 2017). However, as of 4/31/17, we have not decided exactly who will continue this project. We will discuss it at the beginning of May 2017 with the client. Table 1: Stakeholders and their supporting responsibilities Stakeholder Supporting roles # Supporting Skills Developers Software maintenance (including adding new features, update the matching algorithm, adding tests) 3 ios application development Developers Developers System / Database administration (version control, backup/recovery, authorizations, performance management, etc.) Operational and user support (help desks, training, etc.) Client Test the system and provide feedback 1 Machine Learning 1 Firebase 1 Our application itself SP_ASBUILT_S17b_T08_V1.0.docx 5 Version Date: 4/25/17