USER GUIDE. Aleratec 1:3 DVD/CD Copy Tower 1:5 DVD/CD Copy Tower 1:7 DVD/CD Copy Tower

Transcription

1 USER GUIDE Aleratec 1:3 DVD/CD Copy Tower 1:5 DVD/CD Copy Tower 1:7 DVD/CD Copy Tower Part No :3 DVD/CD Copy Tower Part No :5 DVD/CD Copy Tower Part No :7 DVD/CD Copy Tower

2 Copyright/Model Identification The content of this manual is for informational purposes only and is subject to change without notice. This manual is copyright with all rights reserved. Under copyright laws, this manual and the software described within may not be copied, except in the normal use of the product(s) described within or to make a backup copy. Copyright 2014 Aleratec, Inc Owensmouth Avenue Chatsworth, CA U.S.A. Aleratec is a registered trademark, and 1:3 DVD/CD Copy Tower, 1:5 DVD/CD Copy Tower and 1:7 DVD/CD Copy Tower are trademarks of Aleratec, Inc are trademarks of Aleratec, Inc. Check out Aleratec Online! google.com/+aleratecinc YouTube.com/Aleratec Twitter.com/Aleratec Facebook.com/Aleratec Blog.Aleratec.com Please record the following information to help expedite any warranty claim: Model No. Serial No. Date Purchased Place of Purchase NOTE: Please store and track the included software, registration codes and parts carefully. Requests for replacement software, registration codes, and/or parts may incur a fee.

3 Radio/TV Interference Statement The equipment described in this guide emits radio frequency energy. If it is not installed in accordance with the manufacturer s instructions, it may cause interference with radio or television reception. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instruction manual, this equipment may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be verified by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an electrical outlet on a circuit that is different from the circuit to which the receiver is connected. Consult your dealer or an experienced radio/tv technician for help. This equipment has been certified to comply with the limits for a Class B computing device, pursuant to FCC Rules. In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and/or modifications made to this equipment, without the approval of manufacturer, could void the user s authority to operate this equipment.

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5 Table of Contents Introduction...1 Product Features...1 Key Items DVD/CD Copy Tower...2 DVD/CD Copy Tower Display Panel...5 Precautions...6 Installation...6 Input Voltage Selection...6 Operation...6 Transportation...6 Overview Subfunctions...8 Using the DVD/CD Copy Tower...11 Inserting Discs Ejecting Discs Power Up Sequence...12 Overview: Copies from Source DVD/CD...12 Overview: Loading Disc Images and Making Copies from the...13 Specifications...63 Troubleshooting...64 Technical Support...66 Service and Support...67 Technical Support FAX Back Form...70

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7 Introduction Thank you for purchasing the DVD/CD Copy Tower. Please read this User Guide thoroughly before using this product. Product Features The DVD/CD Copy Tower is a multiple disc DVD/CD Duplicator. The DVD/ CD Copy Tower is based on Dual-Standard 8-in-1 DVD±R/RW Technology, that supports all popular DVD formats. High DVD recording speed for high-volume duplicating. Powerful Control Features with LCD Display and intuitive menu maximizing copy control, flexibility, and output. 1:3 DVD/CD Copy Tower copies up to three DVDs/CDs simultaneously without a computer. 1:5 DVD/CD Copy Tower copies up to five DVDs/CDs simultaneously without a computer. 1:7 DVD/CD Copy Tower copies up to seven DVDs/CDs simultaneously without a computer. Simple one-touch operation. No additional hardware or software required. Simple to use; no set-up required. Plug it in and start copying immediately. Supports DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-ROM, CD-R, CD-RW, Audio CD, Video CD, Hybrid CD, 120 mm, and mini CD (80 mm / 3 inch). Automatically runs self-diagnostics at power-on. Auto format detection. 1

8 Introduction Key Items DVD/CD Copy Tower Display Panel Source DVD Drive Target DVD Drives (3) Eject Button Power Switch 1:3 DVD/CD Copy Tower Display Panel Source DVD Drive Target DVD Drives (5) Eject Button Power Switch 1:5 DVD/CD Copy Tower 2

9 Introduction Key Items DVD/CD Copy Tower Display Panel Source DVD Drive Target DVD Drives (7) Eject Button Power Switch 1:7 DVD/CD Copy Tower Note: Choose a Good Location 1. Allow adequate clearance for moving parts. 2. Do not place near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. 3. Good care will help assure maximum product life. Improper operating environment and misuse may void the warranty. 3

10 Introduction DVD/CD Copy Tower Display Panel (Actual display may vary from illustration) OK ESC LCD display shows all functions and messages 2. OK button is used to execute a selected function, or enter a menu 3. ESC button is used to cancel a selected function, or exit a menu 4. UP arrow is used to scroll backward through functions or menus 5. DOWN arrow is used to scroll forward through functions or menus 4

11 Precautions Before installing your DVD/CD Copy Tower, please read the following. Installation Avoid placing the DVD/CD Copy Tower in a location subject to: High humidity High temperature Excessive dust Mechanical vibration Direct sunlight Electromagnetic radiation Power This product has a manually switchable power supply. Make sure that the power supply is set to the proper voltage for your region. Input Voltage Selection There is a voltage selection switch on the back of the unit that can be set for input power of 115 VAC (the default setting) or 230 VAC. Be sure it is set correctly for the input voltage you will be using. Operation Do not move the DVD/CD Copy Tower during operation. This may cause it to malfunction during operations. Avoid exposing the duplicator to sudden changes in temperature as condensation may form on the lens inside the duplicator. Operating the duplicator immediately after a sudden increase in temperature may result in a malfunction during playback or writing operations. Note: The DVD/CD Copy Tower must never be cleaned with a lens cleaning kit! Transportation Keep the original packing materials for future moving or shipping of the DVD/CD Copy Tower. 5

12 Overview This section provides a listing of the functions on the DVD/CD Copy Tower. Detailed descriptions of each function are given in the next section. The functions are numbered for easy reference; these numbers are also used in the next section. There are 8 main menu items that will display in the DVD/CD Duplicator Display Panel. These are: 1. Copy 5. Set Burn Speed 2. Test 6. Select Source 3. Compare 7. Utility 4. Copy + Compare 8. Setup 6

13 Overview Subfunctions The main menu Utility function has 7 subfunctions. These are: 7. Utility Disc Info 7.1 Information Drive Info System Info 7.2 Erase Disc Quick Erase Full Erase 7.3 Prescan Source Copy Track 7.4 Track Edit Close Disc Disc Info 7.5 Eject All Disc Show Count 7.6 Copy Counter Enable Counter Clear Counter 7.7 Update BIOS 7

14 Overview Subfunctions The main menu Setup function has 9 subfunctions. These are: 8. Setup 8.1 Auto Start Time Show Speed 8.2 Display Mode Basic Show Timer 8.3 Button Beep Eject All Discs Do Not Eject 8.4 Eject On Start Eject Target Only Eject Source Only Eject All Trays 8.5 Reader Speed 8.6 Compare Speed 8.7 Language CD 1 to Max DVD 1 to Max CD 1 to Max DVD 1 to Max 8.8 Clear Setup 8.9 Advanced Setup *See Advanced Setup functions on next page. 8

15 Overview Subfunctions - continued The Advanced Setup function has 10 subfunctions. These are: 8.9 Advanced Setup Power On Time Start-up Menu Skip Read Error Change Bad Master Disc CD Overburn Keep Buffer Boot Password Setup Password Count Password Eject Tray If no Disc 9

16 Inserting Discs 1. Press the Eject button on each drive for which you ll be inserting a disc. 2. Place the disc in the tray. The printed (non-shiny) surface of the disc should be up. 3. To close the tray, press the Eject button or lightly push the front center of the tray. Note: Never place two discs in the tray at the same time. Do not touch the surface of the disc where it has been recorded. Ejecting Discs Disc copies will Auto Eject upon completion of a successful copy. Discs can also be manually ejected from the drives. 1. Press the drive s Eject button. 2. Carefully lift the disc from the tray. 3. To close the tray, press the Eject button or lightly push the front center of the tray. Note: After the tray has been ejected and the disc has been removed or placed onto the tray, make sure to close the tray to its original position to avoid the accumulation of dust or miscellaneous items inside the tray. In case of emergency, insert the straightened end of a large paper clip or similar rigid object into the Emergency Eject Pinhole to open the tray. Then gently pull the tray out. 10

17 Functions are selected with the arrow buttons ( or ). The numbers correspond to the Function listing in the previous section. Copy During the duplication process, data will be simultaneously written to all blank discs loaded in the DVD/CD Copy Tower. Please make sure the source disc is placed in the Source Drive. 1. Place blank discs into the DVD/CD Recorders as needed; when the DVD/CD Recorders detect the discs are present, press the OK button, and the duplicator will start copying. 1. Copy 2. The LCD will display the status of the copying process. Copy x3 105M 16.0x 1M 3. When Copy is finished, discs which have passed will be ejected automatically and failed discs will remain in the DVD Recorders. Press the OK button to eject any failed discs. Copy Result: 3:45 PASS 7 FAIL 0 Note: DVD-RW discs which already contain data can also be used as blanks in the DVD/CD Copy Tower. Any data stored on DVD-RW discs will be automatically erased before copying new data. Be sure you do not want data on DVD±RW discs inserted as blanks as any DVD±RW discs inserted in the DVD-Recorders to be used as blank media will automatically be erased, and then the content from the source DVD will be recorded on them. 11

18 Test This function is a test process that simulates data being written to the blank disc, without actually burning a DVD or CD. When the test process is complete, the discs will remain blank. For ±RW discs that contain data, Test will quick erase all old data before simulation. Therefore, never perform Test on ±RW discs that contain important data. 1. Using the arrow buttons ( or ) select Test. Press the OK button to start the disc simulation, or press ESC to exit. Pressing ESC before the simulation is complete will not affect the disc and they will still remain blank. 2. Test 2. For -RW discs that contain data, Test will perform a Quick Erase before the actual testing. Thus, never run Test on -RW discs that contain important data. Erasing Disc 3. The LCD will display the status of the erasing and testing of the DVD. Test x1 105M 5.1x 1M 4. When the process is completed, the LCD will display the status. Test Result 1:42 PASS 1 FAIL 0 12

19 Compare This function will compare the data on the source disc to the target discs after disc copy. 1. Using the arrow buttons ( or ) select Compare. Press the OK button to perform the disc compare, or press ESC to exit. Press the OK button again to show detailed Compare information. The LCD display shows information for the source. 3. Compare Compare x7 105M 0x 0% 2. When the comparison is completed, the LCD will display the result. Compare Resu 1:42 PASS 1 FAIL 0 13

20 Compare - continued 5. If the comparison fails, the LCD will display the number of discs that failed and passed. Compare OK: 2 Fail: 1 Diff: 0 6. Press the OK button again for the status of each copy. If the comparison fails, the LCD will display the reason for the failure. Src: 02 DVD-RW TOC not match 14

21 Copy + Compare During the duplication process, data will be simultaneously written to all blank discs loaded in the DVD/CD Copy Tower. The process will then compare the data on the source disc to the target discs after disc copy. Please make sure the source disc is placed in the Source Drive. 1. Place blank discs into the DVD/CD Recorders as needed. After the DVD/CD Recorders detect the discs are present, use the arrow buttons ( or ) to select Copy + Compare. Press the OK button, and the duplicator will start copying. 4. Copy + Compare 2. The LCD will display the status of the copying process. Copy x3 105M 0% 0.0x 1M 3. When Copy is finished, discs which have passed will be ejected automatically and failed discs will remain in the DVD Recorders. Press the OK button to eject any failed discs. PASS 3/3 FAIL 0/0 Note: DVD-RW discs which already contain data can also be used as blanks in the DVD/CD Copy Tower. Any data stored on DVD-RW discs will be automatically erased before copying new data. Be sure you do not want data on DVD±RW discs inserted as blanks as any DVD±RW discs inserted in the DVD-Recorders to be used as blank media will automatically be erased, and then the content from the source DVD will be recorded on them. 15

22 Copy + Compare - continued 4. The Compare function will now begin. Compare x7 1356M 0.0x 5% 12M 16

23 Set Burn Speed This setting controls the writing speed of the DVD Recorders when burning DVDs. The default setting is Auto, which will use the highest writing speed of the recorders for the blank media being used. Sometimes Maximum writing speed causes a high failure rate due to poor DVD quality or unstable DVD writing due to high speed. Lowering the writing speed will increase the probability of making successful copies. 1. Using the arrow buttons ( or ) select Set Burn Speed then press the OK button to change the setting, or ESC to exit. 5. Set Burn Speed 2. Use the arrow buttons ( or ) to select the desired speed for burning CDs, ie 40x, then press the OK button to save your setting. [Burn Speed] CD = Next, you will be promted to set the speeds for Audio CDs, DVDs, and DVD DL. Use the arrow keys ( or ) to set the desired speeds, then press the OK button to save your setting. [Burn Speed] Audio CD = 24 17

24 Select Source Select Source will change the drive position for the master/source disc or disk. 1. Using the arrow buttons ( or ) select Select Source then press the OK to select the source, or press ESC to exit. 6. Select Source 2. Use the arrow buttons ( or ) to select the drive you want to use as your source drive. Note: The default setting is the top drive (drive #01). Source: [D#01] === > [D#01] 3. When the source is selected, press the OK button again to save your setting. Source: [D#01] 18

25 The main menu Utility function has 7 subfunctions. These are: 7. Utility Disc Info 7.1 Information Drive Info System Info 7.2 Erase Disc Quick Erase Full Erase 7.3 Prescan Source Copy Track 7.4 Track Edit Close Disc Disc Info 7.5 Eject All Disc Show Count 7.6 Copy Counter Enable Counter Clear Counter 7.7 Update BIOS 19

26 Utility Information The Information function will provide disc, drive and system information. 1. Using the arrow buttons ( or ) select Information, Press OK to select or press ESC to exit. [Utility] 1. Information 2. Use the arrow buttons ( or ) to scroll between the Information subfuctions: Disc Info, Drive Info or System Info. A. Disc Info A1. This function will allow you to check the format of the disc, burning speed supported and total capacity. If the disc had data inside, you can check the size of the data. Press OK to view the Disc Info. [Information] 1. Disc Info A2. Use the arrow buttons ( or ) to scroll between the different drives. The following data for each drive will be displayed. When finished, press ESC to exit. [5] 18, 16, 12, 8, 4 DVD-R 4489M 20

27 Utility Information B. Drive Info B1. Use the arrow buttons ( or ) to scroll down to Drive Info. Press OK To view the version, model No. and brand name of the DVD/ CD drives in the DVD/CD Copy Tower, select Disc Info. [Information] 2. Drive Info B2. Use the arrow buttons ( or ) to scroll between the different drives. The following data for each drive will be displayed. When finished, press ESC to exit. [#] Port DVD RW C. System Info C1. Use the arrow buttons ( or ) to scroll down to System Info. Press OK To view the model No. and firmware version of the DVD/ CD Copy Tower. [Information] 3. System Info C2. The following data will be displayed. When finished, press ESC to exit. BD 1809 V

28 Utility Erase Disc The Erase Disc function will erase data from the rewritable discs in the DVD/CD Copy Tower. 1. Using the arrow buttons ( or ) select Erase Disc, Press OK to select or press ESC to exit. [Utility] 2. Erase Disc 2. Use the arrow buttons ( or ) to scroll between the Erase Disc subfuctions: Quick Erase or Full Erase. [Erase Disc] 1. Quick Erase A. Quick Erase This function is used to erase the INDEX of the rewriteable disc. Note: The Quick Erase Disc simply deletes the directory track, rather than deleting all the data from the disc (contrast this with Full Erase Disc). A1. With Quick Erase selected, press OK. The following screen will be displayed as the system detects the discs. The colon will be flashing. Quick Erase Disc _ : 22

29 Utility Erase Disc A. Quick Erase - Continued A2. When the erasing is in progress you will see the colon turn to an o. The o will also blink during the process. Quick Erase Disc _ o A3. Once the erasing task is finished, the o will stop blinking and the disc will be ejected automatically. Quick Erase Disc _ B. Full Erase The Full Erase goes through a similar process as the Quick Erase, but the Full Erase will erase ALL DATA from the rewritable disc. This process will take longer than the Quick Erase process. 23

30 Utility Prescan Source The function will scan the source disc and determine if it can be read correctly and test the reading speed. The reading speed of source disc should be higher than the writing speed for the target disc(s). 1. Using the arrow buttons ( or ) select Prescan Source. The following screen will be displayed. Press the OK button to prescan the disc, or press ESC to exit. [Utility] 3. Prescan Source 2. The LCD will display the status of the prescan. Prescan 4463M 0:50 30% 1300M 3. If a disc can be read correctly when finished, the LCD will display OK. Prescan 4463M PASS! 4. If it cannot read the source disc correctly, the LCD will display FAIL. A FAIL disc cannot be copied. Prescan 4463M FAIL! 24

31 Utility Track Edit Edit Track is a function that allows you to create your own audio compilation CDs. Several tracks can be selected from different CDs and copied to one or more blank CDs. When copying audio CDs, it is highly recommended to copy at a speed of 16x or lower to ensure good quality audio reproduction. Go to Setup and then Burning Speed to change copy speed before selecting tracks. This function includes 3 subfunctions. These are: Copy Track 7.4 Track Edit Close Disc Disc Info 1. Using the arrow buttons ( or ) select Track Edit. Press the OK button to select or press ESC to go to the next setting. [Utility] 4. Track Edit 2. Press OK to select. The following information will be displayed. [Track Edit] 1. Copy Track 3. Use the arrow buttons ( or ) to scroll between the Track Edit subfuctions: Copy Track, Close Disc, Disc Info. 25

32 Utility Track Edit A. Copy Track This function is used to combine audio tracks from various CDs into a single customized audio CD. B. Close Disc Selecting Close Session will finalize the CD; no further data can be added. This function will make the disc readable on a normal CD player. C. Disc Info Selecting Disc Info will check the audio CD s status of usage. 26

33 Utility Eject All Disc This setting controls the ejection of discs by the DVD Recorders. 1. Using the arrow buttons ( or ) select Eject All Disc. The following screen will be displayed. Press the OK button to eject all discs, or press ESC to exit. [Utility] 5. Eject All Disc 2. After pressing the OK button, all disc drive doors will open. 27

34 Utility Copy Counter The disc counter can be set to count discs for each job. The LF counter shows the total number of discs produced in the life of the duplicator and cannot be reset. This function includes 3 subfunctions. These are: Show Count 7.6 Copy Counter Enable Counter Clear Counter 1. Using the arrow buttons ( or ) select Copy Counter. Press the OK button to select or press ESC to go to the next setting. [Utility] 6. Copy Counter 2. Press OK to select. The following information will be displayed. [Copy Counter] 1. Show Count 3. Use the arrow buttons ( or ) to scroll between the Copy Counter subfuctions: Show Count, Enable Counter, Clear Counter. 28

35 Utility Copy Counter A. Show Count This function is used to check how many disc copies have succeeded or failed. A1. Using the arrow buttons ( or ) select Show Count then press the OK button, or ESC to exit. [Copy Count] 1. Show Count A2. The number of passed (P) and failed (F) CD and DVD drives will be displayed. CD P0 F0 DVD P0 F0 29

36 Utility Track Edit B. Enable Counter This function will allow you to enable or disable the record of the copy result. B1. Using the arrow buttons ( or ) select Enable Counter then press the OK button, or ESC to exit. [Copy Counter] 2. Enable Counter B2. Use the arrow buttons ( or ) to select Enable or Disable. [Enable Counter] Disable [Enable Counter] Enable B3. Press the OK button again to save your setting. 30

37 Utility Track Edit C. Clear Counter This function will allow you to delete the record. C1. Using the arrow buttons ( or ) select Clear Counter then press the OK button, or press ESC to exit. [Copy Counter] 3. Clear Counter C2. Press the OK button to clear the count, or press ESC to exit. >>> Warning <<< Clear All Count? C3. After pressing the OK button, the process will begin. Erasing Count... Erasing Count Complete 31

38 Utility Update BIOS Before attempting to use this feature, please contact Aleratec Support. 1. Use the arrow buttons ( or ) to select Update BIOS. The following screen will be displayed. Press the OK button to continue. [Utility] 7. Update BIOS 2. The system will detect the update file and execute the update task automatically. Update Firmware 20% 3. Once the update job has finished, the system will require you to reboot. TURN OFF, WAIT 5 Seconds, TURN ON 32

39 Overview Setup The main menu Setup function has 9 subfunctions. These are: 8. Setup 8.1 Auto Start Time Show Speed 8.2 Display Mode Basic Show Timer 8.3 Button Beep Eject All Discs Do Not Eject 8.4 Eject On Start Eject Target Only Eject Source Only Eject All Trays 8.5 Reader Speed 8.6 Compare Speed 8.7 Language CD 1 to Max DVD 1 to Max CD 1 to Max DVD 1 to Max 8.8 Clear Setup 8.9 Advanced Setup 33

40 Setup Auto Start Time The Auto Start Time function will allow the system to perform the Copy, Test, Compare and Copy + Compare fuctions automatically. 1. Using the arrow buttons ( or ) select Auto Start Time then press the OK button, or press ESC to exit. [Setup] 1. Auto Start Time 2. Use the arrow keys ( or ) to select the number of seconds for the Auto Start Time. [Auto Start Time] 5 Seconds 34

41 Setup Display Mode The Display Mode function will... This function includes 3 subfunctions. These are: Show Speed 8.2 Display Mode Basic Show Timer 1. Using the arrow buttons ( or ) select Display Mode. Press the OK button to select or press ESC to go to the next setting. [Setup] 2. Display Mode 2. Press OK to select. The following information will be displayed. [Display Mode] Show Speed 3. Use the arrow buttons ( or ) to scroll between the Copy Counter subfuctions: Show Speed, Basic and Show Timer. 35

42 Setup Display Mode A. Show Speed This function will show the speed of burning during the copy process. A1. Using the arrow buttons ( or ) select Show Speed then press the OK button to select the setting, or ESC to exit. [Display Mode] Show Speed A2. After pressing the OK button, the Show Speed setting will be saved and you will return to the Setup menu. [Setup] 2. Display Mode 36

43 Setup Display Mode B. Basic This function will only show the copy process percentage on screen. B1. Using the arrow buttons ( or ) select Basic then press the OK button to select the setting, or ESC to exit. [Display Mode] Basic B2. After pressing the OK button, the Basic setting will be saved and you will return to the Setup menu. [Setup] 2. Display Mode 37

44 Setup Display Mode C. Show Timer This function will how the elapsed time of the copy process. B1. Using the arrow buttons ( or ) select Show Timer then press the OK button to select the setting, or ESC to exit. [Display Mode] Show Timer B2. After pressing the OK button, the Show Timer setting will be saved and you will return to the Setup menu. [Setup] 2. Display Mode 38

45 Setup Button Beep This function controls whether the beeping sound is turned on or muted when using the control panel buttons. 1. In the Setup menu, use the arrow buttons ( or ) to select Button Beep. The following screen will be displayed. [Setup] 3. Button Beep 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the on and off settings. Press the OK button to select the ON or OFF setting, or ESC to exit. [Button Beep] ON [Button Beep] OFF 3. After pressing the OK button, the Button Beep setting will be saved and you will return to the Setup menu. [Setup] 3. Button Beep 39

46 Setup Eject On Start The Eject On Start function will control how the disc drives operate once the DVD/CD Copy Tower system is booted up. This function includes 5 subfunctions. These are: Eject All Discs Do Not Eject 8.4 Eject On Start Eject Target Only Eject Source Only Eject All Trays 1. Using the arrow buttons ( or ) select Eject On Start. Press the OK button to select or press ESC to go to the next setting. [Setup] 4. Eject On Start 2. Press OK to select. The following information will be displayed. [Eject On Start] Eject All Discs 3. Use the arrow buttons ( or ) to scroll between the Copy Counter subfuctions: Eject All Discs, Do Not Eject, Eject Target Only, Eject Source Only or Eject All Trays. 40

47 Setup Eject On Start A. Eject All Discs This function will eject all trays with discs inside once the DVD/CD Copy Tower system is booted up. A1. Using the arrow buttons ( or ) select Eject All Discs then press the OK button to select the setting, or ESC to exit. [Eject On Start] Eject All Discs A2. After pressing the OK button, the Eject All Discs setting will be saved and you will return to the Setup menu. [Setup] 4. Eject On Start 41

48 Setup Do Not Eject B. Do Not Eject This function will not eject any trays once the DVD/CD Copy Tower system is booted up. B1. Using the arrow buttons ( or ) select Do Not Eject then press the OK button to select the setting, or ESC to exit. [Eject On Start] Do Not Eject B2. After pressing the OK button, the Do Not Eject setting will be saved and you will return to the Setup menu. [Setup] 4. Eject On Start 42

49 Setup Eject Target Only C. Eject Target Only This function will only eject the target tray once the DVD/CD Copy Tower system is booted up. C1. Using the arrow buttons ( or ) select Eject Target Only then press the OK button to select the setting, or ESC to exit. [Eject On Start] Eject Target Only C2. After pressing the OK button, the Eject Target Only setting will be saved and you will return to the Setup menu. [Setup] 4. Eject On Start 43

50 Setup Eject Source Only D. Eject Source Only This function will eject the source trays once the DVD/CD Copy Tower system is booted up. D1. Using the arrow buttons ( or ) select Eject Source Only then press the OK button to select the setting, or ESC to exit. [Eject On Start] Eject Source Only D2. After pressing the OK button, the Eject Source Only setting will be saved and you will return to the Setup menu. [Setup] 4. Eject On Start 44

51 Setup Eject All Trays E. Eject All Trays This function will eject all disc trays once DVD/CD Copy Tower system is booted up. E1. Using the arrow buttons ( or ) select Eject All Trays then press the OK button to select the setting, or ESC to exit. [Eject On Start] Eject All Trays E2. After pressing the OK button, the Eject All Trays setting will be saved and you will return to the Setup menu. [Setup] 4. Eject On Start 45

52 Setup Reader Speed This function is used to adjust the reading speed of the Source drive. The default setting of reader speed for CDs is 40x and DVDs is 24x. 1. In the Setup menu, use the arrow buttons ( or ) to select Reader Speed. The following screen will be displayed. [Setup] 5. Reader Speed 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the CD reading speed options. Press OK again to select your CD reader speed. [Reader Speed] CD = 1 3. Next, you will set your DVD reader speed. Use the arrow buttons ( or ) to scroll between the DVD reading speed options. Press OK again to select your DVD reader speed. [Reader Speed] DVD = After setting the DVD reader speed, you will return to the Setup menu. [Setup] 5. Reader Speed 46

53 Setup Compare Speed This function allows you to adject the reading speed of drives to match up the reading speed of discs. The default setting of compare speed for CDs is 40x and DVDs is 8x. 1. In the Setup menu, use the arrow buttons ( or ) to select Compare Speed. The following screen will be displayed. [Setup] 6. Compare Speed 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the CD compare speed options. Press OK again to select your CD compare speed. [Compare Speed] CD = Next, you will set your DVD compare speed. Use the arrow buttons ( or ) to scroll between the DVD compare speed options. Press OK again to select your DVD compare speed. [Compare Speed] DVD = 8 4. After setting the DVD compare speed, you will return to the Setup menu. [Setup] 6. Compare Speed 47

54 Setup Language This option allows you to select the language that is used for the display. 1. Use the arrow buttons ( or ) select Language. The following screen will be displayed. [Setup] 7. Language 2. Press OK to display the current language selection (the default language is English). 7. Language == > English 3. Use the arrow buttons ( or ) to toggle through the available language options. To select your desired language, press the OK button. After setting the language, you will return to the Setup menu. [Setup] 7. Language 48

55 Setup Clear Setup This option is used to reset all functions back to the manufacturers default settings. 1. In the Setup menu, use the arrow buttons ( or ) to select Clear Setup. The following screen will be displayed. [Setup] 8. Clear Setup 2. Press OK button again to clear all parameters, or press ESC to exit. Warning: Clear Parameters to... Warning: All Parameters After pressing OK, you will return to the Setup menu. [Setup] 8. Clear Setup 49

56 Overview Setup Menu Advanced Setup The setup menu s Advanced Setup function has 10 subfunctions. These are: 8.9 Advanced Setup Power On Time Start-up Menu Skip Read Error Change Bad Master Disc CD Overburn Keep Buffer Boot Password Setup Password Count Password Eject Tray If no Disc 50

57 Setup Menu Advanced Setup Power On Time This function is used to set a warm-up time from 5 seconds to 99 seconds. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Power On Time. The following screen will be displayed. [Advanced Setup] 1. Power On Time 2. Press OK to select. Use the arrow buttons ( or ) to scroll between number on seconds desired. Press OK again to select the desired number of seconds [Power On Time] 5 Seconds 3. You will now return to the Advanced Setup menu. [Advanced Setup] 1. Power On Time 51

58 Setup Menu Advanced Setup Startup Menu This function selects the menu item that will be the first item shown on the display when you turn on the duplicator. The default setting is Copy. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Startup Menu. The following screen will be displayed. [Advanced Setup] 2. Start-up Menu 2. Press OK to select. Use the arrow buttons ( or ) to scroll between available functions. Press OK again to select the desired startup menu option. [Start-up Menu] 1. Copy 3. You will now return to the Advanced Setup menu. [Advanced Setup] 2. Start-up Menu 52

59 Setup Menu Advanced Setup Skip Reader Error You can set error skipping function while reading discs with errors. The default setting is YES. If an error is detected during source loading, the duplicator will stop loading and display the error message. If the setting is NO, there will be no message shown even if there is an error in reading. You can use this function to copy some DVDs with errors. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Skip Reader Error. The following screen will be displayed. [Advanced Setup] 3. Skip ReadError 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the YES and NO options. Press OK again to select the desired option. [Skip ReadError] YES 3. You will now return to the Advanced Setup menu. [Advanced Setup] 3. Skip ReadError 53

60 Setup Menu Advanced Setup Change Bad Master Disc This function allows the system eject the source disc and ask for another one, if the source disc is unreadable by the system. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Change Bad Master. The following screen will be displayed. [Advanced Setup] 4. Change Bad Master 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the ENABLE and DISABLE options. Press OK again to select the desired option. [Change Bad Master] Enable 3. You will now return to the Advanced Setup menu. [Advanced Setup] 4. Change Bad Master 54

61 Setup Menu Advanced Setup CD Overburn This function will allow you to burn a few MB more than the standard capacity of the target Audio CD (e.g. 75 minutes of recording time vs. 74 minutes). You can activate the overburn function of the DVD/CD-Recorder through this setting. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select CD Overburn. The following screen will be displayed. [Advanced Setup] 5. CD Overburn 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the ENABLE and DISABLE options. Press OK again to select the desired option. [CD Overburn] Enable 3. You will now return to the Advanced Setup menu. [Advanced Setup] 5. CD Overburn 55

62 Setup Menu Advanced Setup Keep Buffer This function will allow you to enable or disable the load source to the buffer. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Keep Buffer. The following screen will be displayed. [Advanced Setup] 7. Keep Buffer 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the YES and NO options. Press OK again to select the desired option. [Keep Buffer] Yes 3. You will now return to the Advanced Setup menu. [Advanced Setup] 7. Keep Buffer 56

63 Setup Menu Advanced Setup Boot Password This function will allow you to enable or disable the system startup user administrative password. Users will have to login once DVD/CD Copy Tower system is booted up. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Boot Password. The following screen will be displayed. [Advanced Setup] 8. Boot Password 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the Enable or Disable options. [Boot Password] Disable 3. If you select Enable, you will be prompted to enter a password. Use the arrow buttons ( or ) to scroll between characters. Press the OK button to select the desired character. [Boot Password] == > 1 4. After entering your full Boot Password, press the OK button to return to the Advanced Setup menu. [Advanced Setup] 8. Boot Password 57

64 Setup Menu Advanced Setup Setup Password This function will allow you to enable or disable the system setup administrative password. Users will have to login to change any setup fuctions. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Boot Password. The following screen will be displayed. [Advanced Setup] 9. Setup Password 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the Enable or Disable options. [Setup Password] Disable 3. If you select Enable, you will be prompted to enter a password. Use the arrow buttons ( or ) to scroll between characters. Press the OK button to select the desired character. [Setup Password] == > 1 4. After entering your full Setup Password, press the OK button to return to the Advanced Setup menu. [Advanced Setup] 9. Setup Password 58

65 Setup Menu Advanced Setup Count Password This function will allow you to enable or disable the count password. Users will have to login to view the disc count. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Count Password. The following screen will be displayed. [Advanced Setup] 10. Count Password 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the Enable or Disable options. [Count Password] Disable 3. If you select Enable, you will be prompted to enter a password. Use the arrow buttons ( or ) to scroll between characters. Press the OK button to select the desired character. [Count Password] == > 1 4. After entering your full Count Password, press the OK button to return to the Advanced Setup menu. [Advanced Setup] 10. Count Password 59

66 Setup Menu Advanced Setup Eject Tray If No Disc This function will allow disc drives to eject if the system does not detect a disc in the tray. 1. In the Advanced Setup menu, use the arrow buttons ( or ) to select Eject Tray If No Disc. The following screen will be displayed. [Advanced Setup] 11. Eject Tray If no Disc 2. Press OK to select. Use the arrow buttons ( or ) to scroll between the No or Yes options. [Eject Tray If no Disc] No 3. Press OK to select the desired function. You will now return to the Advanced Setup menu. [Advanced Setup] 11. Eject Tray If no Disc 60

67 Specifications Components Loading Mechanisms Supported Media Types Supported Formats Recording Modes Copy Speed Power Requirements Dimensions (height x width x depth) Weight Warranty Build-in Duplicator Controller Three DVD/CD Recorders (1:3 DVD/CD Copy Tower) Five DVD/CD Recorders (1:5 DVD/CD Copy Tower) Tray DVD-R DVD+R DVD-RW DVD+RW DVD-RAM DVD-ROM CD-R CD-RW CD-ROM All popular CD and DVD formats Disk-at-Once Track-at-Once (CD only) Selectable Maximum Speed VAC, 50/60 Hz, Switchable 1:3 DVD/CD Copy Tower: 10.4 x 7.3 x :5 DVD/CD Copy Tower: 17.1 x 7.3 x :7 DVD/CD Copy Tower: 18 x 7.5 x 17 1:3 DVD/CD Copy Tower: 22.5 lbs 1:5 DVD/CD Copy Tower: 45.2 lbs 1:7 DVD/CD Copy Tower: 27.7 lbs Limited 1 Year Parts and Labor 61

68 Troubleshooting If the DVD/CD Copy Tower is not performing as expected, refer to the symptoms in the following table, and follow the suggested corrective action. Symptom Fail (an issue was encountered during the operation) Source Disc Empty (the source disc does not contain any data) Source Drive Not Ready (the duplicator did not detect a disc to copy) Source Drive Read Disc Error (the disc you wish to copy may contain errors or copy protection) Corrective Action Fail messages are usually caused by a problem recording onto the blank media. Errors are more likely to occur with poor quality media; store brands, generic or bargain brands should be avoided. Reduce the speed at which the duplicator records using the CD Burn Speed and/or DVD Burn Speed option in the Setup menu. A firmware update may be available to improve media compatibility; please contact Aleratec Technical Support for assistance. Verify that the disc you wish to copy contains the appropriate data. The tray currently set as source ejects, which by default, should be the top tray. If a different tray opens, the Select Source setting must be adjusted. Check that the disc you wish to copy is inserted correctly, with the data (shiny) side facing down. Verify that the disc you wish to copy can be read by another device, for example a personal computer. Change to a different source disc and try the operation again. Remove the source disc and inspect the data side for scratches, scrapes, smudges or other contaminants. Most commercially produced DVDs are protected and cannot be copied. Prior to any copy attempt, use Prescan to determine if a particular disc can be read correctly by the duplicator. 62

69 Troubleshooting Symptom Target Overflow (the amount of data on the disc you wish to copy exceeds the capacity of the blank media) Target Drive Not Ready (the duplicator was unable to detect blank disc(s) of the correct type) Copier F/W Fail, Please Update F/W (the firmware has become corrupt and must be reinstalled) Copy completes successfully but copies fail to play back or execute. Corrective Action Use the Disc Info option to determine the type of disc the source is, and its capacity (listed in MB). To copy CDs that have slightly more information than the normal empty capacity, the Overburn option must be enabled from Advanced Setup menu. A dual- (double-) layer disc would be required to copy a DVD containing more than 4,500 MB of data. These discs have room for about twice the amount of a standard recordable DVD, about 8.5 GB. The disc(s) you wish to copy onto may already have some data recorded. Press the power switch to turn the duplicator off. Wait for about ten seconds, then power on and attempt the operation again. Check that the disc(s) you wish to copy onto are inserted correctly, with the data (shiny) side facing down. A CD cannot be copied onto a DVD, or vice versa. Use the Disc Info function to determine the format of the source disc. Contact your support administrator or Aleratec Technical Support. Use the Compare function to verify the copied disc matches the original. For audio CDs, use Verify instead to ensure the disc is readable. Change to a different drive or playback device and retry. Configure the Burn Speed options to record at a slower speed. Discs burned at maximum speed (default setting) may cause difficulties for playback devices. Such issues are more likely to occur with poor quality media; store brands, generic or bargain brands should be avoided. 63

70 Troubleshooting Symptom Buttons do not function when pressed. No message on the display and/or no indicator lights when powered on. Corrective Action A momentary pause may occur while scrolling through menu options, as certain functions require a refresh of the source disc s details. The duplicator still may be busy with the last task. Check the display for messages that indicate an operation in progress. Button mechanism may be malfunctioning. Switch the power off, wait 10 seconds, and then power on again to check for any improvement. Cycle the power by switching the power off, waiting 10 seconds, and then powering on again. Check that the power cord is fastened securely to the duplicator, and to the electrical outlet. Ensure the voltage selection switch is set correctly for your region (115 VAC for use in North America). Test the electrical outlet with another appliance. 64

71 Technical Support After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Calling Aleratec Technical Support without all the necessary information can be both time consuming and frustrating. Therefore, please try to have the following information ready before calling: 1. Serial Number - the serial number is located on the bottom of the DVD/ CD Copy Tower. 2. Troubles - your questions about the DVD/CD Copy Tower.. Please provide enough information about your problems so our technical staff can recreate and diagnose it. Technical Support Addresses and Phone Numbers XX XX By support@aleratec.com By Telephone: Skype: support.aleratec.com Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, Monday through Friday, excluding U.S. holidays. Please try to call from a phone near your computer system. XX Access is available 24 hours a day, 365 days a year, via: The World Wide Web at: FAX at:

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75 Technical Support FAX Back Form Aleratec, Inc. Technical Support Fax Back Form Please record the following information to help expedite any warranty claim: Model No.: Serial No.: Date Purchased Place of Purchase: To: Technical Support Group FAX: FROM: FAX: RE: TEL: DATE: # OF PAGES: I am experiencing the following problems with my DVD/CD Copy Tower: By answering these questions, your problem will be solved more rapidly. Make copies as necessary. You can reach us electronically at: on the internet. NOTE: Please store and track the included software, registration codes and parts carefully. Requests for replacement software, registration codes, and/or parts may incur a fee. 69

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78 Document Number: _ENG_Rev_A Copyright 2014 Specifications subject to change without notice. Aleratec, Inc Owensmouth Avenue Chatsworth, CA U.S.A.