HMI Software & Hardware. March 2018

Transcription

1 HMI Software & Hardware March 2018

2 Table of contents Section Pages Introduction and methodology 3 Summary of findings 4 Respondent profile 5-11 HMI software HMI hardware Buying/specifying HMI software and hardware Additional resources 33 2

3 Introduction and methodology Objective This study was conducted by Control Engineering to acquire information related to the buying and specifying habits of automation engineering professionals for human-machine interface (HMI) software and hardware. Sample The sample was selected from qualified subscribers of Control Engineering products with valid addresses who are involved in the purchase or specification of control systems, including HMIs, PLCs, PACs, DCSs, and single-loop or PC-based controllers. Method Subscribers were sent an asking them to participate in this study. The included a URL linked to the questionnaire. Qualifying questions limited survey respondents to those who are involved in specifying, recommending, and/or buying HMI software and hardware. Data collected: December 28, 2017, through January 12, 2018 Number of respondents: 304 o Margin of error: +/- 5.6% at a 95% confidence level Incentive: Survey participants were offered the opportunity to enter a drawing for one Visa gift card valued at $

4 Summary of findings Respondents to the Control Engineering 2018 HMI Software & Hardware study unveiled six key findings regarding what end users expect and how they purchase or specify human-machine interface (HMI) software and hardware: 1. Usage of HMI software, hardware: HMI software or hardware is most regularly used for continuous manufacturing (27%), discrete and continuous manufacturing (20%), or discrete manufacturing purposes (18%). 2. Justification: The top situations in which end users purchase new HMI software and/or hardware are an automation upgrade (64%), a new installation (47%), and an operations/engineering upgrade (33%). 3. Annual spend: Over the past 12 months, the average respondent s company was estimated to have spent $142,500 on HMI software and hardware (up 12% from the 2017 survey); an average of $141,900 is expected to be spent in the next year on these products. 4. Operating systems: Microsoft Windows 7 (80%), Microsoft Windows 10 (57%), and Microsoft Windows Server (55%) are the most commonly used operating systems by respondents HMI software. 5. Mobility: Fifty-one percent of respondents use a mobile industrial HMI device, 44% use industrial tablets or handheld equipment, and 35% recognize human factors or ergonometric considerations in regard to their HMI. 6. Cybersecurity: Cybersecurity efforts for HMI devices have increased in all areas, the most notably being more facilities placing restrictions on access to HMIs (61% in 2017 versus 71% in 2018) and implementing cybersecurity assessments (from 18% to 29%). 4

5 Respondent profile 5

6 Primary job function Thirty-eight percent of respondents are primarily responsible for system or product design and/or control or instrument engineering at their companies; 22% are mainly involved in system integration or consulting. Operations or maintenance General or corporate 5% management 7% Other 3% Other engineering, including evaluation, QC, standards, reliability, test, project, software, plant, electrical, mechanical or electronic 12% System or product design, control or instrument engineering 38% Process, production or manufacturing engineering 13% System integration or consulting 22% Q: What is your primary job function? (n=292) 6

7 Engineering experience The average respondent has been working in an engineering-related position for the past 23 years, with 31% having 30 years or more of engineering experience. Fewer than 5 years 5% 5 to 9 years 8% 30 years or longer 31% 10 to 19 years 26% Average 23 years 20 to 29 years 30% Q: For approximately how many years have you worked in your current industry? (n=286) 7

8 Primary business Sixteen percent of respondents companies primarily manufacture instrumentation, control systems, test, measurement, or medical equipment. Instrumentation, control systems, test, measurement or medical equipment mfg 16% Miscellaneous or other mfg 5% System integration, consulting, business or technical services Machinery mfg 11% 10% Utilities including electric, gas, water & waste and telecommunications Electrical equipment, appliance and component mfg 4% 3% Chemical mfg 6% Automotive and other transportation equipment mfg 5% Government or military 3% Food, beverage, tobacco mfg 5% Pharmaceutical mfg 3% Oil, gas and petroleum, including refining 5% Wood, paper mfg and related printing activities 3% Computers, communications, consumer electronics and electronic product mfg 5% Other 16% Q: What is the primary business at your location? (n=263) 8

9 Facility size Sixty-three percent of respondents facilities employ fewer than 250 people; the average facility has 321 employees 500 to 999 employees 8% 1,000 employees or more 15% 250 to 499 employees 14% Fewer than 100 employees 45% Average 321 employees 100 to 249 employees 18% Q: How many people work at your location? (n=286) 9

10 U.S. location Twenty-nine percent of respondents are based along the East Coast of the United States; the four central regions account for 37%; Mountain and Pacific areas are just 12%. Twenty-two percent of respondents are outside the U.S., including engineers from Canada, India, and Italy. East North Central 17% New England 4% Pacific 9% Mountain 3% West North Central 7% Middle Atlantic 10% West South Central 8% East South Central 5% South Atlantic 15% *Data gathered using Control Engineering subscriber information; respondents were matched to their subscription profiles. 10

11 Uses for HMI software or hardware The top uses for HMI software or hardware by respondents are continuous manufacturing (27% primary, 18% secondary) and discrete/continuous manufacturing (20% primary, 20% secondary). Primary use Secondary use 27% 18% 18% 20% 20% 18% 12% 11% 15% 14% Discrete manufacturing Continuous manufacturing Discrete and continuous Batch manufacturing Continuous and batch Q: What are your primary and secondary uses for HMI software or hardware? (n=304) 11

12 HMI software 12

13 HMI software analytics-related features Seven in 10 respondents want alarm summaries/alarming, data acquisition capabilities, trending, and Historian functionality in their HMI software. Alarm summaries, alarming 88% Data acquisition capabilities 73% Trending 72% Historian functionality 70% Report capabilities 60% Data analysis capabilities 46% Data presorting capabilities 23% Q: What analytics-related features do you want in HMI software? (n=304) 13

14 HMI software communications features The top communications features respondents want in their HMI software are Ethernet, EtherNet/IP (63%); drivers included (51%); drivers to existing devices or equipment (50%); and database communications (47%). Ethernet, EtherNet/IP 63% FTP server/web server 25% Drivers included Drivers to existing devices or equipment Database communications Data logging export to USB drive Ethernet, Modbus TCP Browser-based operation 51% 50% 47% 44% 41% 36% Gateway functions Microsoft.NET Ethernet, EtherCAT Field Device Integration (FDI) Multiple language support (Unicode) Microsoft ActiveX 24% 18% 15% 14% 14% 13% Wireless 35% Ethernet, BACnet 11% messaging Integration with various networks Ethernet, Profinet OPC UA Sensor communications 32% 31% 30% 30% 30% Ethernet, Etherlink MQTT messaging protocol Electronic Device Description Language (EDDL) JSON / jquery / REST interface Ethernet, CC-Link IE 10% 10% 9% 7% 4% Ethernet, UDP 29% Ethernet, SERCOS 4% Q: What communications features do you want in HMI software? (n=304) 14

15 HMI software design features Six in 10 respondents want their HMI software to be easily scalable from a few I/O to thousands of I/O and to be used across multiple desktops. Easily scalable from a few I/O to thousands of I/O 76% Multiple desktops 60% Separation of design and logic 52% Scheduling 29% Q: What design features do you want in HMI software? (n=304) 15

16 HMI software graphics features The top three graphics features that respondents want in their HMI software are a library or set of templates (74%), animation functionalities (62%), and vector graphic capabilities (50%). 0% 10% 20% 30% 40% 50% 60% 70% 80% Library or templates 74% Animation 62% Vector graphic capabilities 50% HTML5 support 35% Video viewing 33% Video, live capabilities 27% Augmented reality 3-D support 15% Q: What graphics features do you want in HMI software? (n=304) 16

17 HMI software integration features The top integration features that respondents want in their HMI software includes capability with prior versions, ease of integrating data from other systems, and integration with HMI hardware. Capability with prior versions 74% Ease of integrating data from other systems 68% HMI software integrated with HMI hardware Historian integration 50% 53% Recipe management integration 36% IIoT-cloud integration ERP integration Microsoft Visual Studio integration 25% 23% 29% Integration: MES integration 18% Q: What integration features do you want in HMI software? (n=304) 17

18 HMI software programming, topology, or setup features Fifty-five percent of respondents desire conversion tools in their HMI software for importing screens and other programming from other HMI; screen templates and simulation capabilities are other top features respondents want in their HMI software. Conversion tools for importing screens and other programming from other HMI 55% Usability 37% Screen templates 52% Navigation help 31% Simulation capabilities 51% Uncluttered windows 31% Automated tagging Custom programming tools Configuration instead of programming Function/code libraries, object-oriented code HMI design tips for ease of use IEC language support 50% 49% 48% 42% 41% 40% Multi-client, multi-server Intuitiveness suggestions Industry specific functions Color guidance Cloud and distributed systems capability 30% 28% 27% 24% 21% Client-server capability 39% Content hierarchy help 13% Q: What programming, topology, or setup features do you want in HMI software? (n=304) 18

19 HMI software sales, services, and support features In regards to sales, services, and support features, two-thirds of respondents want their HMI software to include free upgrades, 56% want online training, and half want to be able to customize/modify their software to fit their needs. Ease of licensing (flat fee for unlimited use) 72% Upgrades, free 67% Ease of licensing (automated) Upgrades, patches Training: online 58% 57% 56% Customization or modification 50% Try before you buy 45% Quantity pricing Training: in-person 35% 35% Q: What sales, services, and support features do you want in HMI software? (n=304) 19

20 HMI software operating systems The majority of respondents HMI software use Microsoft operating systems. Seventy-four percent use Microsoft s Windows 7 operating system (up from 60% in 2017). Microsoft Windows 10, Google Android, and Linux are the top operating systems respondents want their HMI software to work with. Apple ios Google Android Linux Microsoft Windows 10 Microsoft Windows 7 Microsoft Windows CE Microsoft Windows Server Microsoft Windows XP Embedded Wind River VXWorks compatibility (Intel) Currently work with Want to work with 0% 10% 20% 30% 40% 50% 60% 70% 80% Q: What HMI software operating system(s) do you work with and/or want to work with? (n=300) 20

21 HMI cybersecurity measures Cybersecurity efforts have increased across all areas for HMI software since More than half of respondents companies continue to restrict access to HMIs and have increased password protection procedures % 10% 20% 30% 40% 50% 60% 70% 80% Restrict access to HMIs Increased password protection procedures Restrict physical access to HMI area Reviewed network access points for vulnerabilities Performed a cybersecurity assessment Required personnel with access to take cybersecurity training Offered personnel with access to take cybersecurity training Q: Which HMI cybersecurity measures are in place? (n=332;304) 21

22 HMI hardware 22

23 HMI hardware communications capabilities Eighty-two percent of respondents want their HMI hardware to feature Ethernet and Transmission Control Protocol/Internet Protocol (TCP/IP) capabilities. Ethernet, TCP/IP Multiple USB ports Ethernet port (10/100/1000 Base-T) SD memory card slot Wireless capability HDMI port Serial connections (RS-232/422/485) Gigabit LAN 2 Ethernet ports (10/100/1000 Base-T) 3+ Ethernet ports (10/100/1000 Base-T) Multiple I/O ports Integrated I/O VGA, and DVI-I input ports DVD 13% 28% 26% 26% 23% 23% 40% 39% 38% 34% 46% 46% 54% 82% Q: What communications capabilities do you want in HMI hardware? (n=304) 23

24 HMI hardware design or environment capabilities The top design or environment capabilities respondents want in their HMI hardware are a solid-state hard drive (57%), an industrial temperature range (51%), and engineering-design-software integration (48%). Hard drive: solid state Temperature range, industrial Engineering-design-software integration High-vibration and shock design Emergency stop button, integrated Rugged enclosure/washdown/other specifics Hazardous location capabilities Standard replacement dimensions Expansion slots No fan Temperature range, extended Keypad integrated Integrated buttons/indicators below/around screen Keypad separate Stainless steel bezel 316/1.440l Hard drive: rotating media 4% 40% 39% 39% 38% 38% 34% 31% 29% 27% 26% 23% 19% 48% 51% 57% Q: What design or environment capabilities do you want with HMI hardware? (n=304) 24

25 Mobility or mounting features Half of respondents want mobile industrial HMI devices, 44% want industrial tablets or handhelds, and 35% want human factors or ergonometrics to be considered in regards to HMI hardware mobility or mounting. Mobile industrial HMI 51% Industrial tablets or handhelds 44% Human factors or ergonometric considerations 35% Enclosure around a commercial tablet 25% VESA mounting standard interface compliant 18% Q: What mobility or mounting features do you want? (n=304) 25

26 Buying/specifying HMI software and hardware 26

27 Buying/specifying integrated HMI software, hardware Fifty-five percent of respondents generally buy or specify HMI software separately from HMI hardware. HMI is typically purchased from a local distributor (63%) or directly from a vendor (51%). Buying or specifying HMI software and HMI hardware Purchasing HMI From a local distributor 63% Mostly separately 27% Integrated 10% Usually integrated 35% Direct from the HMI vendor From the machine builder or OEM 20% 51% From a systems integrator 18% Separately 28% From an on-line distributor 17% Q: How do you buy or specify HMI software and HMI hardware? (n=304); Q: Who do you purchase your HMI from? (n=304) 27

28 Preferred HMI included in new specifications When ordering new equipment, machinery, skids, or other systems with an HMI, 42% of respondents always include their preferred HMI/operator interface software or hardware as part of the specification. Never 6% Sometimes 18% Always 42% Usually 34% Q: When ordering new equipment, machinery, skids, or other systems with an HMI, is your preferred HMI/operator interface software or hardware part of the specification? (n=304) 28

29 Justifying new HMI software or hardware The top reasons for justifying the purchase or specification of new HMI software and/or hardware are an automation upgrade (64%), a new installation (47%), and an operations/engineering upgrade (33%). Automation upgrade New installation Operations/engineering upgrade Operator: ease of use or efficiency Enterprise upgrade Industrial Internet of Things (IIoT) Enhance information or systems integration Overall equipment effectiveness (OEE) Cybersecurity risk is less Increase production Industrie 4.0 Training becomes easier Helps fulfill regulatory requirements Safety program 15% 15% 13% 11% 10% 9% 7% 6% 5% 5% 20% 33% 47% 64% Q: What justification do you use for new HMI software and/or hardware? (n=304) 29

30 Is purchase bound to existing standards? For 60% of respondents, the purchase of HMI/SCADA software or hardware is not bound to existing purchase agreements or company standards. Don t know 7% Bound to existing agreements or standards 33% Not restricted 60% Q: Is a purchase of HMI/SCADA software or hardware bound to existing purchase agreement or company standards, or can you be open to new vendors? (n=304) 30

31 HMI software, hardware spend over past 12 months In the past 12 months, respondents spent an average of $142,518 on HMI hardware and software (up 12% from the 2017 survey) with 18% having spent $200,000 or more. $750,000 or more 6% Don t know 12% $500,000 to $749,999 1% $250,000 to $499,999 5% $200,000 to $249,999 6% Less than $5,000 9% $5,000 to $9,999 11% $10,000 to $19,999 13% Average $142,518 $40,000 to $199,999 21% $20,000 to $39,999 16% Q: In U.S. dollars, how much did you approximately spend on HMI hardware and software in the past 12 months? (n=304) 31

32 Expected HMI spend over the next 12 months Eight in 10 respondents expect to buy HMI software or hardware in the next 12 months, and the average amount they expect to spend on these products over this period is $141,906. $750,000 or more 5% Less than $5,000 7% $500,000 to $749,999 2% $250,000 to $499,999 6% $200,000 to $249,999 5% Don t know 10% $5,000 to $9,999 9% $10,000 to $19,999 15% Average $141,906 $40,000 to $199,999 25% $20,000 to $39,999 16% Q: Do you expect to buy HMI software or hardware in the next 12 months? (n=304); Q: In U.S. dollars, what would you expect to spend on HMI hardware and software in the next 12 months? (n=243) 32

33 Additional resources Thank you for downloading the Control Engineering 2018 HMI Software & Hardware Report! Use the links below to access additional information on related news, products, and research. Technical articles, news, case studies, products Control systems: HMI, OI Process manufacturing: HMI, OI Discrete manufacturing: HMI, OI Networking and security Information management: HMI, OI New Products for Engineers Programs and resources Global System Integrator Database Engineers Choice Awards Online Training Center Videos Webcasts Case studies eguides Newsletters Editorial research studies 2017 Programmable Controllers Study 2017 Motor Drives Study 2017 Career & Salary Survey More research: Contact information Amanda Pelliccione Director of Research Mark Hoske Content Manager Control Engineering 33