Your complete Home Guide

Transcription

1 Your complete Home Guide Officially Jersey s Speedtest by Ookla verified Follow us, search JTsocial

2 Your complete home package, all for one tiny price NOW you can combine your mobile, broadband and landline into one great value plan, all for one great price. GREAT VALUE STARTER PACKAGE NEW! JT One Mobile Broadband Landline 125 MINUTES TEXTS Worldwide destinations 25GB of home broadband data LANDLINE monthly rental included Just 39 p/m Personalise your perfect package with the following bolt-ons: Boost your landline Add data to your mobile Upgrade your broadband Mobile Talk 1000 Local mobile minutes + 4 National Talk 1000 UK landline & mobile minutes + 5 Super Talk 2000 Local landline & local mobile minutes GB Mobile data GB Mobile data GB Mobile data GB Mobile data + 30 Data Share + 4 1Gb Fibre Broadband

3 PERFECT ALL ROUNDER Mobile Broadband Landline JT One UNLIMITED CI mobile & landline minutes and worldwide texts ONE MILLION MB of home broadband data UNLIMITED Local landline minutes plus landline rental Just 59 p/m Personalise your perfect package with the following bolt-ons: Boost your landline Add minutes & data to your mobile Upgrade your broadband UNLIMITED Jersey mobile minutes + 5 UNLIMITED CI & UK mobile & landline minutes + 10 CI & UK minutes & texts + 10 CI, UK & Top 10 International minutes & texts GB Mobile data GB Mobile data GB Mobile data GB Mobile data + 30 Data Share + 4 1Gb Fibre Broadband + 37 Additional bolt-ons are charged monthly. Ask our friendly advisors which they recommend for you. Plus: Enjoy the convenience of all your services on one bill Keep your existing mobile & landline numbers Add flexible bolt ons to your services Add devices you can pay for monthly Exclusive My Account app to manage your account and monitor usage in real-time FREE unlimited access to JT FON Wi-Fi all over the world Add an additional mobile service from 6 per month Officially Jersey s Speedtest by Ookla verified T&Cs apply. Only available on a 24 month contract. Top 10 International countries include the following: Australia, Botswana, France, Ireland, Kenya, Latvia, Poland, Portugal, South Africa and USA. 3

4 JT Fibre Broadband is here The creation of a fibre broadband network means that we will all have the broadband service we need now and in the future. The fibre switchover is well under way with 80% of the island already connected to the fibre broadband network. Switching to JT Fibre is free* and we will be contacting customers directly when the switchover reaches their local area. NEW! JT Fon Wi-Fi With NEW JT Fon Wi-Fi you can now get unlimited access to Wi-Fi hotspots all over the world. Move effortlessly from one FREE Wi-Fi zone to another and avoid being caught out by data roaming charges. As a JT Fibre customer you will automatically benefit and join the Fon community. JT Fon Wi-Fi Benefits: Stay connected worldwide with FREE unlimited access to JT Fon Wi-Fi hotspots. Avoid data roaming charges by connecting for FREE when you re out and about and across the world. Unlocking a world of Wi-Fi thanks to your JT Hub If you are an existing JT Fibre customer, simply search for the Free JT Fon Wi-Fi App from the Apple App store or Google Play store and enter your JT Fon Wi-Fi login details. 4 *Standard installation

5 Choose your plan JT Fibre Broadband With JT Fibre you can choose a plan that suits your lifestyle. Whether you download HD films, game online or simply use the Internet to stay in touch with friends and family, there is a JT Fibre plan to suit everyone s needs. Our prices include landline rental so the price you see is all you pay. Each JT Fibre plan comes with UNLIMITED off peak usage and a generous peak time usage allowance. The only thing you need to decide is which speed you need. JT Fibre Plan Download speed Upload speeds Peak time usage Off peak usage Standard monthly price including landline rental 100Mb 100 Mbit/s 10 Mbit/s 20GB UNLIMITED Mb 100 Mbit/s 10 Mbit/s 100GB UNLIMITED Mb 100 Mbit/s 10 Mbit/s 150GB UNLIMITED Gb 1 Gbit/s 100 Mbit/s 300GB UNLIMITED Additional usage outside of peak time allowance is charged at 30p per GB. Peak usage is during the hours of 8am and midnight. Usage is UNLIMITED during the off peak hours of midnight and 8am. JT Broadband Whilst you are waiting for the fibre switchover to reach your home you will enjoy the maximum speed your line can achieve and UNLIMITED off peak usage. The only thing you need to decide is how much daytime usage you need. Broadband Plan Download speed (up to) Upload speed (up to) Peak time usage Off peak usage Standard monthly price including landline rental 20Mb 20Mbit/s 736 Kbit/s 20GB UNLIMITED Mb 20Mbit/s 736 Kbit/s 100GB UNLIMITED Need Extra Usage? If you would like to increase your monthly usage, either permanently or for just a short period, why not add one of our additional usage bundles. Additional monthly usage Monthly price 50GB GB GB

6 Usage explained Every Download JT Broadband speeds and JT Fibre plan has UNLIMITED off peak usage and a monthly peak time usage allowance. Every time you look at a web site, watch a TV programme on catch up, upload a photo or do anything that uses the Internet you are sending and receiving data from the web. This is what we mean by usage. Usage is measured in megabytes or MB and every file is made up of a number of megabytes. Larger files, such as HD movies may even be measured in gigabytes or GB. The table on the right gives an idea of the typical sizes for some popular online activities, but you can track your monthly usage via the My JT Account section on our website or by downloading our handy app, see www. jtglobal.com Your Broadband usage is based on the total amount of data uploaded and downloaded via your connection during the peak time hours of 8am and midnight. All online activity during the off peak hours of midnight to 8am is unlimited. It s easy to get connected Simply choose the JT Broadband plan that suits the way you use the Internet and then; If you re an existing JT Broadband customer and you want to change your service, simply go to and fill in the easy online form. If you re an existing JT Landline customer and want to add broadband to your account, simply call us on We will process the order quickly and easily over the phone. If you re a new customer you will need to come in store and open a new account. Our retail store is located at 18 Queen Street, Jersey. 6

7 Download speeds To help you choose the ideal JT Broadband plan that matches your needs, here are a few examples of the average download times of some popular content files. Download Size of file Speed of broadband 0.03s 4MB 0.3s Music 1.0s Album 10 tracks 40MB 0.3s 3s 16.0s 0.2s 5 minutes video 30MB 2.5s 12.0s 12.0s 2 Hour movie (SD) 1-1.5GB 2m 9m 36.0s 2 Hour movie (HD) 3-4.5GB 6m 27m 8.0s 1 Hour TV programme (SD) 1GB 1m 20s 7m 18.0s 1 Hour TV programme (HD) 2-2.5GB 3m 15m 54.0s 1 Hour TV programme (4K) 6.7GB 9m 44m 1Gb Speed of Broadband 100Mb Speed of Broadband 20Mb Speed of Broadband These timings are indicative and should be used only as a guide as a number of factors can affect the actual speeds experienced. 7

8 Your first call for landline. Our landline plans and call bundles let you choose exactly the package you want. First choose a Landline plan Coreline Coreline & International Monthly price Cost per minute 0p* p* To Local landlines and CI mobiles at all times. Portugal, Ireland, Spain, Germany, New Zealand, Madeira, Australia, South Africa, Belgium, Italy, Poland, USA, Canada, Netherlands, France at all times. Then add a call bundle Monthly price Includes Mobile Talk local mobile minutes National Talk + 5 Super Talk UK landline & mobile minutes 2000 local landline & local mobile minutes For information on all our call charges please see Landline Talk bundle Landline call bundles can only be added to Coreline or Coreline & International 15 monthly rental tariffs. Super Talk minutes are shared across calls to local mobile and landlines. Local mobiles include 07797, and *7p connection fee applies. 8

9 Your complete home package, all for one tiny price. Just 39 per month NEW! Switch to the Island s fastest network. Sign up in store or find out more at T&Cs apply, see website. JT One MOBILE + + BROADBAND LANDLINE RENTAL INCLUDED 9 T&C s apply.

10 Getting connected It s easy to get connected, simply follow these steps: 1. Choose the landline plan and talk bundle that s best for you. Then select the JT broadband plan that matches the way you use the internet. 2. Alternatively if you would like to combine your mobile, broadband and landline for a complete home service product select one of our JT One plans. 3. If you re an existing JT customer simply call us on and we will arrange for your services to be connected. 4. If you re a new customer you will have to complete a new account application form in the JT store at 18 Queen Street. Please bring a passport or driving licence with you, proof of address such as a utility bill or bank statement and your bank details. If you re an existing JT Landline customer and want to add JT Broadband to your account, simply call us on Similarly if you re an existing JT Broadband customer and you want to change your broadband plan call us on We will process the order quickly and easily over the phone. Connection charges Connection or reconnection of Landline when no engineer visit is required Connection of a new telephone service with an engineering visit Connection or reconnection of Broadband

11 Handled with care Moving house is stressful. Moving your phone services isn t. 1. Tell us your current address 2. Tell us where you re moving to 3. Leave the rest to us Don t forget to ask if JT FIBRE is available at your home To arrange your move simply visit speak to our friendly staff in store or call our Contact Centre on

12 JT My Account App Enjoy the freedom to manage your account on the go View your usage on the go. Get real time usage alerts. Add bolt-ons for mobile, landline and broadband. View and pay your bills. Download the App by searching JT My Account All prices, charges and information correct at the time of print. Terms & Conditions apply to all JT products and services. For full details and up to date information please visit Product prices include GST, price plans and all call charges exclude GST which will be added at the time of billing, GST is charged at 5%. Je_HSG_June17