INSIGHTS 2018 Attitude towards advertising and use of ad blocking

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1 INSIGHTS 2018 Attitude towards advertising and use of ad blocking US UK Germany Denmark Sweden Norway Finland

2 03 Editorial CONTENTS 04 Attitude towards advertising 13 Ad blocking 39 About the study 2 AudienceProject Insights 2018

3 Mobile ad blocking now on the rise Ad annoyance continues to be a big problem, and context does not seem to be the answer In our previous ad blocking studies, mobile has been the positive story. Even though ad blocking was fast rising on computers, mobiles were left almost untouched. Now ad blocking is gaining ground on mobile with Germany s 13 of blocked mobile sessions as the absolute front-runner. This happening at a point, where mobile has more time spent than any other device. EDITORIAL When we look at the reasons for ad blocking, irrelevant ads and ads disrupting the general online experience are highlighted. And when looking at the general opinion towards advertising, it aligns well with the use of blockers. We are seeing that it is not so much about which context an ad is placed within, rather it is irrelevance of ads, which gives the viewer a negative brand perception. Up to 61 of people have a general disliking of website ads, and for video ads, it is even worse. When asked if placement together with relevant content will improve or worsen the brand perception, there is a very high correlation to whether the user generally feels positive or negative about digital advertising. So, what advertisers need to focus on is improving the general ad experience as well as making sure that the right creatives reach the right people. Rune Werliin VP, Marketing & Professional AudienceProject This study is based on more than individual survey respondents across 7 countries. AudienceProject Insights

4 ATTITUDE TOWARDS ADVERTISING Let s face it. People don t like ads. And especially, they don t like ads in online video clips. Furthermore, advertisers are challenged by the fact that peoples brand perception is very negatively affected if ads are shown in non-brand safe environments. 4 AudienceProject Insights 2018

5 People are particularly annoyed with ads in online video clips [ What is the attitude towards ads on websites and in online video clips? ] Attitude towards ads on websites Attitude towards ads in online video clips US US UK UK Germany Germany Denmark Denmark Sweden Sweden Norway Norway Finland Finland AudienceProject Insights

6 Especially older people are annoyed with ads on websites [ How many have a negative attitude towards ads on websites? ] US UK Germany Denmark Sweden Norway Finland 6 AudienceProject Insights 2018

7 Both young and old are very annoyed with ads in online video clips [ How many have a negative attitude towards ads in online video clips? ] US UK Germany Denmark Sweden Norway Finland AudienceProject Insights

8 Ads shown next to relevant content have little positive effect on brand perception [ How would it affect people s perception of a brand if it was advertised next to relevant and trustworthy content? ] US UK Germany Positive effect No effect 42 would have a positive perception of the brand would have a positive perception of the brand would have a positive perception of the brand Negative effect Don t know Denmark Sweden Norway Finland 20 would have a positive perception of the brand would have a positive perception of the brand would have a positive perception of the brand would have a positive perception of the brand AudienceProject Insights 2018

9 Effect on brand perception when ads are shown next to relevant content differs a lot among those who are positive and negative towards ads [ How many of those who are positive and negative towards ads would have a positive and negative perception of a brand if it was advertised next to relevant and trustworthy content? ] US UK Germany Would affect brand perception in a positive way Would affect brand perception in a negative way Positive towards ads Negative towards ads Denmark Sweden Norway Finland AudienceProject Insights

10 Ads shown in non-brand safe environments cause a negative perception of brands [ How would it affect people s perception of a brand if it was advertised next to offensive and/or controversial content? ] US UK Germany Positive effect No effect 46 would have a negative perception of the brand would have a negative perception of the brand would have a negative perception of the brand Negative effect Don t know Denmark Sweden Norway Finland 53 would have a negative perception of the brand would have a negative perception of the brand would have a negative perception of the brand would have a negative perception of the brand AudienceProject Insights 2018

11 Effect on brand perception when ads are shown in non-brand safe environment differs a lot among those who are positive and negative towards ads [ How many of those who are positive and negative towards ads would have a positive and negative perception of a brand if it was advertised next to offensive and/or controversial content? ] US UK Germany Would affect brand perception in a positive way Would affect brand perception in a negative way Positive towards ads Negative towards ads Denmark Sweden Norway Finland AudienceProject Insights

12 12 AudienceProject Insights 2018

13 AD BLOCKING Ad blocking is still a huge problem for the advertising industry. And unlike earlier, ad blocking on mobile is now also gaining ground. However, there is a big difference between the number of people using an ad blocker and the number of sessions where ads are blocked. AudienceProject Insights

14 In this study, we are showing the use of ad blocking in two different ways; the answered use of ad blocking and the detected use of ad blocking. Answered use of ad blocking vs detected use of ad blocking The answered use of ad blocking is related to the respondents answers on whether they use ad blocking, while the detected use of ad blocking is related to the sessions, where we have detected a use of ad blocking. This means that the answered use of ad blocking represents the number of people having an ad blocker on one device or another, while the detected use of ad blocking represents the number of sessions being blocked by an ad blocker on the device used when the survey was answered. The discrepancy between the answered use of ad blocking and the detected use of ad blocking can be explained by the differences in metrics. An individual who uses an ad blocker will most likely not use it every time she visits a website as she most likely will not use an ad blocker on all devices and in every browser. Furthermore, even though a respondent believes she uses an ad blocker, it might not be active at all time or can be inactive for several reasons. In the following, we will clarify when the use of ad blocking represents the number of people who have answered that they use an ad blocker and when the results represent the number of sessions where we have detected a use of ad blocking. 14 AudienceProject Insights 2018

15 Answered use of ad blocking Detected use of ad blocking Survey question: Do you use an ad blocker? In how many sessions is use of ad blocking detected? Yes Yes Yes No No Yes No No No No Conclusion: 60 use an ad blocker Conclusion: 20 of sessions are blocked AudienceProject Insights

16 Knowledge of ad blocking surprisingly low in the Nordics [ How many know what an ad blocker is? ] US 83 UK 82 Germany 75 Denmark 53 Sweden 66 Norway 61 Finland AudienceProject Insights 2018

17 Ad blocking most widely used in the US, UK and Germany [ How many have answered that they use an ad blocker? ] US UK Germany Denmark Sweden Norway Finland Use ad blocker Don t use ad blocker Don t know AudienceProject Insights

18 Number of people using ad blocking has decreased over the past two years [ How many have answered that they use an ad blocker? ] US UK Germany N/A 49 Denmark Sweden Norway Finland AudienceProject Insights 2018

19 Clear correlation between attitude towards advertising and use of ad blocking [ How many of those who are positive and negative towards ads on websites have answered that they use an ad blocker? ] US UK Germany Denmark Sweden Positive towards ads and use ad blocker Norway Finland Negative towards ads and use ad blocker AudienceProject Insights

20 One in ten can t be reached either online or on TV [ How many of those who have answered that they use an ad blocker don t watch TV on a weekly basis? ] US UK Germany Don t use ad blocking Use ad blocking Watch TV Don t watch TV Denmark Sweden Norway Finland AudienceProject Insights 2018

21 Both young and old are blocking ads in the US [ How many across gender and age in the US have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know AudienceProject Insights

22 Use of ad blocking varies only a little across gender and age in the UK [ How many across gender and age in the UK have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know 22 AudienceProject Insights 2018

23 More than half of all young Germans are blocking ads [ How many across gender and age in Germany have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know AudienceProject Insights

24 Twice as many men as women are blocking ads in Denmark [ How many across gender and age in Denmark have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know 24 AudienceProject Insights 2018

25 More than a quarter across all age groups are blocking ads in Sweden [ How many across gender and age in Sweden have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know AudienceProject Insights

26 Huge difference between use of ad blocking among young and old in Norway [ How many across gender and age in Norway have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know 26 AudienceProject Insights 2018

27 Use of ad blocking much more common among young than old in Finland [ How many across gender and age in Finland have answered that they use an ad blocker? ] Men Women Use ad blocker Don t use ad blocker Don t know AudienceProject Insights

28 28 AudienceProject Insights 2018

29 Website layout and irrelevant ads are the main reasons for using ad blocking [ Why do people use ad blockers? ] US UK Germany Denmark Sweden Norway Finland Websites are more manageable without banners I want to avoid offensive or irrelevant images/messages I don t want my behaviour to be tracked Websites load more slowly To limit my data usage Other reasons AudienceProject Insights

30 Around half have whitelisted websites in their ad blocker [ How many have whitelisted selected websites in their ad blocker? ] Whitelisting Most ad blockers allow the user to whitelist selected websites where the ad blocker is not active and the ads on the websites are thus not being removed US UK Germany Have whitelisted websites 40 whitelist websites in their ad blocker whitelist websites in their ad blocker whitelist websites in their ad blocker Have not whitelisted websites? Don t know Denmark Sweden Norway Finland 34 whitelist websites in their ad blocker whitelist websites in their ad blocker whitelist websites in their ad blocker whitelist websites in their ad blocker AudienceProject Insights 2018

31 People whitelist websites to get access to blocked content [ Why do people whitelist selected websites? ] 67 Because the content is blocked when the ad blocker is active To support the website(s) with ad revenue Because the ads on the website(s) don t disturb the user experinece US UK Germany Denmark Sweden Norway Finland AudienceProject Insights

32 ios ad blockers [ Which ad blockers do people use on their ios mobiles? ] ios ad blockers US UK Germany 1Blocker Purify: Ad Blocking Perfected Roadblock - Content Blocker Shut Up: Comment Blocker Weblock: adblock & proxy Other... 34? ? Don t know? 28? 24 Denmark Sweden Norway Finland ? 50 4? ? 34? AudienceProject Insights 2018

33 Android ad blockers [ Which ad blockers do people use on their Android mobiles? ] Android ad blockers US UK Germany Ad away Adblock Browser for Android AppBrain Ad Detector Free Adblocker Browser Opera Mini TrustGo Ad Detector 3 2? Other ? Don t know? 14? 24 Denmark Sweden Norway Finland ? ? 14? ? 22 AudienceProject Insights

34 Very few using ad blockers pay for their ad blockers [ How many of those using ad blockers pay for ad blockers? ] US UK Germany Pay for ad blockers 8 pay for ad blockers pay for ad blockers pay for ad blockers Don t pay for ad blockers? Don t know Denmark Sweden Norway Finland 2 pay for ad blockers pay for ad blockers pay for ad blockers pay for ad blockers AudienceProject Insights 2018

35 Detected use of ad blocking significantly lower than answered use of ad blocking [ How many have answered that they use an ad blocker and in how many sessions have we detected a use of ad blocking on computer, tablet and mobile? ] Answered use of ad blocking on computer Detected use of ad blocking on computer Answered use of ad blocking on tablet 36 Detected use of ad blocking on tablet Answered use of ad blocking on mobile Detected use of ad blocking on mobile US UK Germany Denmark Sweden Norway Finland AudienceProject Insights

36 Detected use of ad blocking on computer is stable [ In how many have sessions have we detected a use of ad blocking on computer? ] 2016 Q Q US (-2) UK (-1) Germany Denmark (-2) 9 (-3) Sweden (+1) 19 (0) Norway (+4) 21 (+2) Finland (+2) 19 (+2) 36 AudienceProject Insights 2018

37 Detected use of ad blocking on mobile has increased a lot [ In how many have sessions have we detected a use of ad blocking on mobile? ] 2016 Q Q US (+3) UK (+6) Germany Denmark 4 1 (-3) 3 (+2) Sweden 4 2 (-2) 7 (+5) Norway 3 3 (0) 9 (+6) Finland 2 2 (0) 6 (+4) AudienceProject Insights

38 38 AudienceProject Insights 2018

39 Methodology The study is a part of AudienceProject Insights Data is collected through online surveys done in Q The respondents have been selected from our Nordic, German, UK and US panels consisting of more than 1.5 million panelists and weighed to achieve representativity on the more than respondents who completed the survey. ABOUT THE STUDY Editor & Data Rune Werliin rw@audeinceproject.com Text & Design Martin Kokholm mk@audienceproject.com Contact hello@audienceproject.com About AudienceProject AudienceProject is a marketing technology company founded in Denmark and operational worldwide. Based on its proprietary tech stack and more than 1.5 million panelists worldwide, AudienceProject helps brands, agencies and publishers identify, target and validate audiences. Website #apinsights2018 AudienceProject Insights

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