Retail Application. Quick Reference Guide. VeriFone Omni 3200 Series

Transcription

1 Retail Application Quick Reference Guide VeriFone Omni 3200 Series

2 Quick Reference Guide Retail Application Manual Sale > Press [SALE] > Input account # and > Card present? [NO/YES] > Input customer # and > Input V-Code: Card present? [NO], then MO/TO only > Code present? [NO/XREAD] MO/TO only > Input invoice # and, > Input clerk ID and, > Input $ amount and > Input tax amount and > Input address and manual sale only > Input zip code and manual sale only Manual Sale for ECI Available only for the internet industry > Press [SALE] > Input account # and > Card present? [NO/YES] If YES, imprint the card and Input $ amount and Input zip code and Terminal dials for authorization and prints a receipt if approved If NO, choose either the Phone or Web transaction type If Web: Encrypted? [NO/YES] Input clerk ID and Input $ amount and Input address and Input zip code and Terminal dials for authorization and prints a receipt if approved

3 The VeriFone Omni 3200 / 3200SE and 3210 / 3210SE Quick Reference Guide is a condensed document that includes the most frequently performed functions. The 3210 / 3210SE, with its integrated PIN pad, enables customers to enter their PIN directly into the terminal. Sale > Swipe card or press [SALE] > Input last 4 digits of account # and press [ENTER] swiped sale only > Card present? [NO/YES] manual sale only > Input customer # and > Input $ amount and > Input tax amount and > Input invoice # and, > Input clerk ID and, > Cardholder enters PIN and presses [ENTER] debit card only > Input cash amount and debit card only Debit Sale > Swipe card or press [SALE] > Input invoice # and, > Input clerk ID and, > Input $ amount and > Input cash back amount and press [ENTER] only if enabled > Cardholder enters PIN and presses [ENTER] Reprint > Press [REPRINT] [LAST/ANY] > If LAST is selected: The last receipt prints > If ANY is selected: Input invoice # and The selected receipt prints Phone Order Manual entry only > Press [PHONE ORDER] > Input account # and > Input customer # and > Input V-Code and MO/TO only > Code present? [ENTER] MO/TO only > Input invoice # and, > Input clerk ID and, > Input $ amount and > Input tax amount and > Input address and > Input zip code and

4 Auth Only > Press [AUTH ONLY] manual sale only > Input last 4 digits of account # and swiped sale only > Input clerk ID and, > Input customer # and > Input $ amount and > Input tax amount and Force > Press [FORCE] manual sale only > Input last 4 digits of account # and swiped sale only > Input customer # and > Input $ amount and > Input tax amount and > Input invoice # and, > Input clerk ID and, > Input approval code and Void > Press [VOID] > Void last transaction? [NO/YES] > Retrieve by: [INV #] [ACCT #] > Input invoice # or last 4 digits of account # and Terminal Displays: [NO] to cancel [YES] to void [NEXT] to scroll

5 VeriFone Omni 3200 Series Refund > Press [REFUND] > Input password and manual sale only > Input last 4 digits of account # and swiped sale only > Input customer # and > Input $ amount and > Input tax amount and > Input invoice # and, > Input clerk ID and, > Cardholder enters PIN and presses [ENTER] debit card only Debit Refund > Press [REFUND] > Input password and > Swipe card and > Input invoice # and, > Input clerk ID and, > Input $ amount and > Input original transaction date [MM/DD/YY] > Cardholder enters PIN and presses [ENTER] Checks > Swipe check or press [CHECK] [MICR/DLN] > Input driver s license # and OR > Swipe check or input MICR # and > Input check # and > Input state code and > Input $ amount and > Record the response

6 VeriFone Omni 3200 Series Balance Inquiry > Press [BALANCE INQ] [CURR] [PREV] Select [CURR] for current batch Select [PREV] for previous batch > The balance of the selected batch will display Report prints Reports > Press [REPORTS] > Select report to print: [TOTLS RPT] prints a total report [DETL RPT] prints a detail report > Press [1] > Input clerk ID and OR > Press [ALL] to print all reports Batch Review > Press [BATCH REVIEW] > Input password and > Retrieve by: [AMNT] [ACCT#] or [INV#] > Input clerk ID, amount, last 4 digits of account #, or invoice #, and > Select [ADJ] to adjust transaction > Select [PRINT] to print receipt > Select [VOID] to void transaction > Select [NEXT] to scroll Settlement > Press [SETTLEMENT] > Displays totals > Confirm totals and Report prints Report(s) prints Report Key: m = Manually keyed * = Trans. adjusted RTL-QRG-1165-US Rev Elavon Inc