Website Design & Development Proposal
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1 L1VE Home Counties Website Design & Development Proposal Version : 1.1 Author : Grant Joiner Date : 11 th November 2011 Supporting Documentation : n/a Accessibility : This document is available in alternative formats. web Page 1 of 14
2 Document Details Document Type : Word document Title : L1VE Home Counties Website Design Proposal Prepared For : L1VE Home Counties Prepared By : Mang Creative Limited High Street Old Town Hemel Hempstead Hertfordshire HP1 3AE Document revision history Revision Date Status Prepared Checked Approved /11/2011 First Draft GJ RR /11/2011 Amendment GJ RR GJ web Page 2 of 14
3 Table Of Contents Document Details... 2 Table Of Contents... 3 Service Detail... 4 Deliverables... 4 Time Allowances... 7 Technical Information... 7 Costs & Payment Schedule... 8 Development & Additional Service Costs... 9 General Terms & Conditions Acceptance of Proposal Acceptance of Proposal web Page 3 of 14
4 Service Detail Deliverables Listed below is an overview of all the deliverables L1VE Home Counties can expect on completion of the project and thereafter (timeframes indicated if after project completion). The following deliverables are deemed as an overview and subject to further agreements in the form of a specification document for each key site area. o Graphic Design o Design and revisions of a brand logo o Design and revisions of corporate stationery business cards & letterheads o Website Design o Design of a landing page to inspire and capture possible site users o Design and revisions of an initial website concept o Search engine friendly design and implementation o Source and licensing of imagery if required (see terms o Website Development o Creation of a new website to include : o Content Up to 6 content managed page, i.e. Services, Resources o Blog / News Creation of a blog / news system with RSS feeds Automatically categorise posts by assigned tag Automatically create an archive for previous months web Page 4 of 14
5 o Forms Creation of a contact form linked from every page o Property Search Integration of a property search function from L1VE London o Administrative o Centralised content management system o Content Management Ability to add / edit / delete content pages Ability to define pages META tags title, keywords and description Ability to save content pages for publishing Ability to view content pages audit trail Ability to assign content to sections o Blog / News Ability to add / edit / delete blog posts Ability to save posts for publishing Ability to view blog / news audit trail Ability to assign posts to tags, i.e. Special Offers o User Management Ability to add / edit / delete an unlimited number of system users Ability to assign user roles : Admin, Author, Blogger and Editor Ability to view users audit trail o Assets & Uploads Ability to add / delete files, documents and imagery including jpg, gif, PDF, doc, docx, psd, mov and mpg Ability to add / edit / delete sub folders and directories Ability to view the audit trail of any uploads web Page 5 of 14
6 o Website Marketing o Creation of an XML sitemap and submitted to Google and Yahoo Explorer o Creation of an online sitemap that is clearly linked from all website pages o Creation of a text sitemap clearly linked from all website pages o Integration of Google Analytic tracking code o User Acceptance Testing o Testing of the website to ensure its format is compatible with varying browsers and technologies such as Microsoft Internet Explorer, Safari and Mozilla Firefox o Testing of the website forms to ensure details are validated before submission and captured correctly upon receipt o Hosting & Services o 12 months UK based Linux hosting with full support throughout o 12 months services with unlimited address, webmail and mobile (iphone, Blackberry, etc) support o Website & Project Support o Online, and telephone support through-out the project life and for 3 months after the websites live date o Lifetime online, and telephone support for the content management system including patches / fixes inline with any browser releases o Website Marketing o Creation of an XML sitemap and submit to Google and Yahoo Explorer o Creation of an online sitemap that is clearly linked from the homepage web Page 6 of 14
7 Time Allowances The project has not yet been given a deadline or timeframe. To give an estimate of timeframes we would expect to complete this project, under the proposed development, within 16 working days from receipt signed proposal and deposit. We would also expect a 2 working day testing period, after the 16 working days. The fore-mentioned time allowances are given as guidance and can fluctuate depending on the development, proposal agreement date and client requirements. Technical Information The L1VE Home Counties website design and development will be achieved using PHP, XHTML, HTML, and CSS. The developments and overall website will also be checked for accessibility, usability and compatibility to ensure they meet the relevant guidelines. If L1VE Home Counties select a third-party hosting provider Mang Creative have the following requirements : o 1 x MySQL databases with (optional) PHP My Admin o Linux based hosting platform o FTP access web Page 7 of 14
8 Costs & Payment Schedule Description Unit Price Quantity Total Website Development Services 1, , Sub-Total 1, Expenses UK Linux hosting with s services months online, & telephone support Total 1, VAT GRAND TOTAL 1, Mang Creative proposes the following payment schedule : Acceptance of Proposal Delivery Of Website Concept Completion of Project exc. VAT ( inc. VAT) exc. VAT ( inc. VAT) exc. VAT ( inc. VAT) Invoice/s for completion of project will be for payment within 14 days from date of invoice. web Page 8 of 14
9 Development & Additional Service Costs Print Services Business Cards VAT 500 x full colour business card printed both sides onto 400gsm art board with a matt or glossy finish. Prices include all design works required. web Page 9 of 14
10 General Terms & Conditions The terms and conditions herein are a legal contract between Mang Creative Limited and the Client. These conditions are applicable to any individual or business, regardless of their legal status, in England & Wales. 1. Agreement Agreeing to the terms and conditions herein makes the named individual/s and / or companies a Client of Mang Creative. As such the Client gives Mang Creative the right to use the Client s company name, logo and website imagery on the Mang Creative website, communications and printed materials. 2. Invoicing Unpaid invoices will accrue interest at the maximum rate permitted by law (non-compounded), but not exceeding 0% per month from the beginning of the month in which they became overdue. We reserve the right to charge a late payment charge on invoices 30 days or more overdue, 60 days from invoice date. Mang Creative will give the Client prompt notice if an account becomes delinquent and the Client agrees to promptly bring the account current. 3. Credit Terms Mang Creative reserves the right to refuse credit terms without reason. Upon agreement of the proposal Mang Creative reserve the right to carry out credit checks on the Company, without prior approval, and on the company Director/s or Sole Trader, with prior approval. All credit checks will be undertaken on the proposal value. 4. Payment Terms Payment terms are strictly 30 days. If the website or application is to be hosted on the Clients server/s then final payment will be required prior to upload. Payment can be made by cheque, bank transfer or BACS. 5. Rates Rates contained in any quotation or proposal are based on conditions ruling at the date thereof, and are fixed for a period of no more than 30 days, save any regulation outside the control of Mang Creative. 6. Taxes All fees quoted will show a Grand or Final total, this amount will include a taxable amount which is charged at the rate in force in the country of delivery at the time of delivery of service. Please write your initials here to confirm you have read and agree to the terms and conditions herein web Page 10 of 14
11 7. Cancellations If a client should cancel an ordered service, for any reason, there will be no cancellation charge provided that the cancellation takes place at least 20 (twenty) working days before the project start date or proposal agreement date, whichever is later. For cancellations less than 20 (twenty) working days and at least 5 (five) working days before the project start date, a charge of 50% of the service will be payable. Less than 5 (five) working days will incur a charge of 100% of the service. 8. Timeframes The timeframes stated herein are in indication of the project timeframe and can alter before and throughout the projects lifecycle further clarity on the projects timeframes and milestones will be detailed in a Project Plan document. Mang Creative reserve the right to invoice for the final fees of the project if information, content or imagery, is awaited from the from the Client, for a period greater than 30 days. In such event Mang Creative will not undertake any further works, including bug fixes, amendments or changes, on the project until full and final payment has been made. 9. E-Commerce Facilities The cost of setup for payment gateways, monthly or transaction fees and / or merchant accounts is not included in any price or quotation offered unless otherwise stated. Advice offered by Mang Creative on payment processors does not constitute an affiliate or partnership with said company. 10. Corrections Mang Creative will not and cannot be held responsibility for grammar, spelling or pricing inaccuracies of any kind. Clients are given a reasonable time period to check the website before live to ensure no such errors arise. The Client will also be given a spell check facility embedded within the core software. 11. Website Management Website management services are a additional chargeable service, the cost of which is specified as a monthly cost. Website management services have a 12 month minimum term and 30 days cancellation period thereafter. At the end of the stated minimum term services will automatically continue until cancelled. 12. Support Support hours and methods can be changed providing 30 days notice is given. Support is included with all projects as no extra charge for a minimum period of 3 months from the site or application live date. Support is the fixing of bugs or errors not site amendments or changes. Support is primarily there to provide a line of communication should the website no longer function as completed by Mang Creative. Mang Creative offer support by telephone, and via a Client extranet. Support is offered 9:00am 5:00pm every working day with a Service Level Agreement of 24 working hours for a response and initial timeframe for resolution. Please write your initials here to confirm you have read and agree to the terms and conditions herein web Page 11 of 14
12 13. Content Management Support Regardless of the defined support period Mang Creative will support the content management for life. Support extends to fixing errors and bugs, updating the content management (if required) after the release of a new browser version. Furthermore the content management system will be updated with additional functionality at least twice a year. The Client will be notified before any updates or upgrades are undertaken. 14. Copyright As the website or application creators Mang Creative are the copyright owners until such time when the final payment is received and all rights are transferred to the Client in writing. The letter will assign all copyright and IP rights to the client and at this time a CD with all the files will also be provided. 15. Search Engine Submission Due to the nature of search engine submission, the associated systems and search engines we cannot guarantee or be held responsible for the length of time taken for the Clients website to be shown on a search engine and their respective place. 16. Accessibility Mang Creative check all Client projects against the W3C Web Content Accessibility Guidelines 1.0 (WACG). An overview of the results will be provided in the projects handover documentation. Mang Creative do not design or code to meet any requirements unless otherwise specified or requested. 17. Hosting The client will provide the hosting platform and be responsible for the cost of such. Mang Creative will upload the completed site to the clients hosting platform and support for the support period defined above. 17. Imagery As part of any project Mang Creative will purchase imagery on the Client behalf using royalty paid websites such as istockphoto.com. The cost to Mang Creative varies depending the image size, ranging from $ $35.00 per image. Mang Creative will reserve up to 1.5% of the total project cost to cover the cost of purchasing imagery. If the Client requires imagery totalling greater than 1.5% then the Client will be informed promptly with the associated additional costs. Please write your initials here to confirm you have read and agree to the terms and conditions herein web Page 12 of 14
13 Acceptance of Proposal L1VE Home Counties Limited / Sole Trader / PLC / Partnership authorises Mang Creative to perform website development services defined in this proposal at the quoted rates, under the Terms and Conditions detailed above. This page acts as a sales order for the services and products outlined herein and forms a legal contract between the authorised signatory and Mang Creative Limited. Signature Date Printed Name Position. web Page 13 of 14
14 Acceptance of Proposal L1VE Home Counties Limited / Sole Trader / PLC / Partnership authorises Mang Creative to perform website development services defined in this proposal at the quoted rates, under the Terms and Conditions detailed above. This page acts as a sales order for the services and products outlined herein and forms a legal contract between the authorised signatory and Mang Creative Limited. Signature Date Printed Name Position web Page 14 of 14
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