York Region s DRAFT Multi-Year Accessibility Plan

Transcription

1 York Region s DRAFT Multi-Year Accessibility Plan Presentation to the York Region Accessibility Advisory Committee Lois Davies, Program Manager, ODA/AODA Unit April 17, 2013

2 Presentation Overview Accessibility planning background New legislated requirements Achievements and compliance to date Planned accessibility actions Next steps Slide 2

3 Building on a strong foundation Ontarians with Disabilities Act, 2001 (ODA): Requires annual accessibility plan Includes actions to identify, address and remove barriers Since 2003, eight plans and over 700 actions implemented Slide 3

4 Planning for the future Accessibility for Ontarians with Disabilities Act, 2005 (AODA): Integrated Accessibility Standards Regulation (IASR) requires multi-year accessibility plan Includes transportation-specific accessibility planning requirements Requires consultations with an accessibility advisory committee and people with disabilities Must be reviewed and updated at least every five years Requires annual status report of progress Slide 4

5 What do you think of the MYAP? Slide 5

6 Consider these questions as we review the MYAP 1. Is the Multi-Year Accessibility Plan easy to read and follow? 2. Does it provide the information you want to know? 3. Are we moving in the right direction to meet the legislated requirements to make our services more accessible? Slide 6

7 Consider these questions as we review the MYAP 4. What do you see as being most important when it comes to accessibility and why? 5. Are there any actions missing in the Multi-Year Accessibility Plan? Slide 7

8 York Region s Draft Multi-Year Accessibility Plan (MYAP) Meets requirements of both ODA and AODA Provides accessibility planning background Highlights YRAAC Updates actions of 2011/2012 Plan Lists AODA compliance to date Outlines accessibility actions Slide 8

9 MYAP highlights achievements outside of legislated requirements Since the last accessibility plan important milestones were achieved: Excellence Canada Award National Access Awareness Week Accessible Trail YouTube video Launched myride Travel Training program Slide 9

10 Compliance with the AODA to date 2010 and 2011 Compliance Requirement Date 2010 Meet all requirements of the Accessibility Standards for Customer Service Regulation 2011 Incorporate specific accessibility criteria into conventional and specialized transit services Complete Slide 10

11 Compliance with the AODA to date 2012 Compliance Requirement Date 2012 Provide emergency or public safety information in accessible formats Offer emergency response plans to employees with disabilities upon request Incorporate specific accessibility criteria into conventional and specialized transit services Complete Slide 11

12 Compliance with the AODA to date 2013 Compliance Requirement Complete Date 2013 Accessibility Policy Multi-Year Accessibility Plan Include accessibility criteria in purchases and acquisitions including self-service kiosks Incorporate specific accessibility criteria into conventional and specialized transit services Slide 12

13 Compliance with the AODA to date 2014 Compliance Requirement Date 2014 Provide transportation-specific accessibility training to transit service providers Adhere to application process for eligibility for specialized transportation services Offer same day booking of specialized transportation services without trip restrictions Complete Slide 13

14 Compliance with the AODA to date 2017 Compliance Requirement Date 2017 Provide on-board audio announcements on YRT and Viva vehicles Implement three categories of eligibility for specialized transportation services (unconditional, temporary and conditional) Complete Slide 14

15 We will now take a ten minute break Slide 15

16 York Region s Draft Multi-Year Accessibility Plan Actions are organized under the standards of the AODA: Customer service Information and Communications Employment Transportation Built environment Slide 16

17 General Requirements Slide 17

18 Section 7 - Training Compliance Date: January 1, 2014 Action: Develop, deliver and monitor ongoing training about the IASR and Human Rights Code Applies to all employees, volunteers and suppliers Slide 18

19 Information and Communications Slide 19

20 Section 11 Accessible Feedback Process Compliance Date: January 1, 2014 Action: Ensure Regional feedback processes continue to be provided in accessible formats, upon request Slide 20

21 Section 14(4.1) Websites Conform with WCAG Level A Compliance Date: January 1, 2014 Action: Develop website accessibility standards for staff and ensure new websites and web content on those sites conform with WCAG Level A Slide 21

22 Section 12 Accessible Formats and Communication Supports Compliance Date: January 1, 2015 Action: Arrange for the provision of accessible formats and communication supports upon request Slide 22

23 Section 14(4.2) Websites Conform to WCAG Level AA Compliance Date: January 1, 2021 Action: Ensure all websites and web content conform to WCAG Level AA Slide 23

24 Employment Slide 24

25 Sections (except 27) Accessible Employment Practices Compliance Date: January 1, 2014 Action: Develop accessible employment practices, where needed, to meet IASR requirements Slide 25

26 Transportation Slide 26

27 Sections 50 Service Disruptions Compliance Date: July 1, 2013 Action: Develop procedure to make available alternative accessible transportation arrangements in case of service disruptions Slide 27

28 Sections 38 Fares for Support Persons Compliance Date: January 1, 2014 Action: Update the fare policy to formally waive fare charges for a support person Slide 28

29 Sections 51.2 Pre-Boarding Announcements Compliance Date: January 1, 2017 Action: Implement pre-board announcements on all YRT and Viva vehicles Slide 29

30 Built Environment Slide 30

31 Design of Public Spaces Section 80 Compliance Date: January 1, 2016 Action: Include accessibility elements in the design of new or re-developed public spaces Slide 31

32 What do you think of the MYAP? Feedback on MYAP collected through: Focus groups Social media On-line survey YRAAC Same questions asked Slide 32

33 What do you think of the MYAP? 1. Is the Multi-Year Accessibility Plan easy to read and follow? 2. Does it provide the information you want to know? Slide 33

34 What do you think of the MYAP? 3. Are we moving in the right direction to meet the legislated requirements to make these services more accessible: Communications Website and its content Work environment Transportation services Public spaces Slide 34

35 What do you think of the MYAP? 4. What do you see as being most important when it comes to accessibility and why? 5. Are there any actions missing in the Multi-Year Accessibility Plan? Slide 35

36 Next Steps Disability agency focus group - April 19 Collect and consider feedback and advice, as appropriate Finalize Multi-Year Plan Community and Health Services Committee - June 17 Regional Council - June 27 Ongoing monitoring and evaluation activities Annual status report Slide 36

37 Questions? Slide 37